Feedback Hub Overview

Feedback-hub allows users to share suggestions or report problems for Windows and apps. Participation in improvement programs can enhance user experience.

Use Cases

Customers recommend Collecting Feedback, Collaboration, Helpdesk Management, as the business use cases that they have been most satisfied with while using Feedback Hub.

Other use cases:

  • Campaign Management
  • Sending & Publishing Communications
  • Review Customer Feedback
  • Category Management
  • Rating And Review Management
  • Training & Onboarding
  • Community Building
See all use cases See less use cases

Business Priorities

Improve Efficiency and Scale Best Practices are the most popular business priorities that customers and associates have achieved using Feedback Hub.

Feedback Hub Use-Cases and Business Priorities: Customer Satisfaction Data

Feedback Hub works with different mediums / channels such as User Generated Content. Blogs. Social Media etc.

Feedback Hub's features include Recording, Capture Video, Gamification, etc. and Feedback Hub support capabilities include AI Powered, 24/7 Support, Email Support, etc. also Feedback Hub analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Now I am able to consult others feedback, suggestions and opinions to understand something and fix on my own and get back to work...." Peer review by Briana P, Sales Development Representative, Marketing and Advertising

Peer review evidence (same sources as the product rating summary)

"...Send us your Configuration Manager feedback through Send-a-Smile in the Configuration Manager console or using the Feedback Hub app built-in to Windows 10...." Blog: Update 1810 for Configuration Manager current branch is now available
"...We also encourage you to visit the Windows Server Insiders space on the Microsoft Tech Communities forum to collaborate, share and learn from experts...." Announcing Windows Server vNext Preview Build 18917
"...Thanks, The System Center Configuration Manager team Configuration Manager Resources: Documentation for System Center Configuration Manager Technical Previews Try the System Center Configuration Manager Technical Preview Branch Documentation for System Center Configuration Manager System Center Configuration Manager Forums System Center Configuration Manager Support Advertise on IT Security News. ..." Investigate Management Insights with Configuration Manager Technical Preview 1810

Feedback Hub, SmileBack, SurveyMethods, Medallia Agent Connect, Listen360 Customer Engagement Platform, etc., all belong to a category of solutions that help Customer Feedback Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Feedback Hub

Top Industries

  • Marketing and Advertising
  • Accounting
  • Telecommunications

Popular in

  • Small Business

Feedback Hub is popular in Marketing And Advertising, Accounting, and Telecommunications and is widely used by Small Business,

Feedback Hub Customer wins, Customer success stories, Case studies

What benefits does Feedback Hub offer for Collecting Feedback?

What makes Feedback Hub ideal for Helpdesk Management?

What solutions does Feedback Hub provide for Campaign Management?

How can Feedback Hub enhance your Sending & Publishing Communications process?

11 buyers and buying teams have used Cuspera to assess how well Feedback Hub solved their Customer Feedback Management needs. Cuspera uses 515 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Feedback Management needs.

 

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Pentagon awards Microsoft $9.7 billion deal in bid to cut costs, end license sprawl

The Pentagon has awarded Microsoft a $9.7 billion contract to consolidate its software licenses across military services, aiming to reduce costs and eliminate redundant spending. This five-year agree...ment, known as the Core Enterprise Technology Agreement, integrates Microsoft 365 and other cloud services into a single contract, leveraging the department's purchasing power.

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St John Ambulance - Non Profit Organization Management - Large

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St John Ambulance used Microsoft Advertising's Copilot and Ads Studio to boost creative agility and scale. They applied generative AI to quickly create custom ad visuals, saving time and reducing man...ual design work. The team saw a 22% increase in click-through rate, a 30% rise in return on ad spend, and over 50% more clicks. AI-powered tools helped maintain brand consistency and reach wider audiences. St John Ambulance overcame resource constraints and improved campaign performance with automated creative production.

 

Samsung Electronics Germany - Consumer Electronics - Very Large

Suwon, South Korea

Samsung Electronics Germany used Microsoft Advertising's Performance Max and Copilot to boost e-commerce campaigns. During Black Friday 2024, their ROAS more than doubled and conversion rates stayed ...strong. They increased ad investment by 260% while keeping stable ROAS. Click-through rates rose 2.8x since 2022, and conversion volume grew each year. Copilot cut reporting time by 35%, helping Samsung make faster, data-driven decisions.

 

Liverpool - Retail - Large

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Frequently Asked Questions(FAQ)

for Feedback Hub

What is Feedback Hub used for?

Feedback Hub is a Customer Feedback Management Software mainly used by its customers to Improve Efficiency and Scale Best Practices by Collecting Feedback, Collaboration and Helpdesk Management .

What are the top features of Feedback Hub?

Recording, Capture video and Gamification are some of the top features of Feedback Hub.

Who uses Feedback Hub?

Feedback Hub is used by Marketing And Advertising, Accounting and Telecommunications among other industries.

What are Feedback Hub alternatives?

Where is Feedback Hub located?

Feedback Hub is headquartered at Redmond, WA.
lightning

Peers used Feedback Hub for Collecting feedback and collaboration

Feedback Hub Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.24/5

Read Reviews (3)
Analytics

4.21/5

Read Reviews (6)
Custom Reports

2.08/5

Read Reviews (70)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.24/5

Read Reviews (3)
Analytics

4.21/5

Read Reviews (6)
Custom Reports

2.08/5

Read Reviews (70)

Feedback Hub Integrations

Feedback Hub integrates with a wide range of software applications through its robust data import and export capabilities.

Data Import
Data Export

Few API Integrations for Feedback Hub

Software Failure Risk Guidance

?

for Feedback Hub

Overall Risk Meter

Low Medium High

Top Failure Risks for Feedback Hub

Microsoft Corporation News

Product

Introducing a new design for Microsoft 365 Copilot

Microsoft has unveiled a redesigned interface for Microsoft 365 Copilot, enhancing its integration across apps like Word, Excel, and PowerPoint. The update introduces a more intuitive, task-aware workspace, improving speed and usability. Copilot now offers a unified entry point across Microsoft 365, adapting to user needs with enhanced AI-driven capabilities. This redesign aims to streamline workflows and increase productivity by providing a cohesive and responsive user experience.

Partnership

Launches mobile digital lab in partnership with Microsoft

Liquid Intelligent Technologies, in partnership with Microsoft and South Africa's Department of Communications and Digital Technologies, launched a Mobile Digital Lab at the Royal Bafokeng Institute. This initiative aims to enhance digital skills and economic opportunities through Microsoft certifications and training in AI and digital literacy, focusing on Microsoft 365, Teams, and Power Platform. The lab supports digital inclusion and economic participation in underserved communities.

Company

Scammers are sending phishing emails from a real Microsoft address

Scammers are exploiting a legitimate Microsoft email address, [email protected], to send phishing emails. This address, typically used for 2FA codes and notifications, has been compromised, making it difficult to detect fraudulent messages. Users are advised to verify any Microsoft account warnings directly through official websites or apps. Microsoft is investigating the incident.

Partnership

Microsoft Revises OpenAI Partnership With New Terms

Microsoft and OpenAI have revised their partnership, altering commercial and technological terms to enhance flexibility. Microsoft remains OpenAI's primary cloud partner, with OpenAI products debuting on Azure unless unsupported. OpenAI can now offer its products on other clouds. Microsoft retains non-exclusive access to OpenAI's models until 2032. Financial terms have changed, ending Microsoft's revenue share to OpenAI, while OpenAI continues payments to Microsoft. The collaboration persists in areas like data centers and AI applications.

Microsoft Corporation Profile

Company Name

Microsoft Corporation

Year Founded

1975

HQ Location

Redmond, WA

Employees

10001+

Social

Financials

IPO