Feedback Hub Overview

Feedback-hub allows users to share suggestions or report problems for Windows and apps. Participation in improvement programs can enhance user experience.

Use Cases

Customers recommend Collecting Feedback, Collaboration, Helpdesk Management, as the business use cases that they have been most satisfied with while using Feedback Hub.

Other use cases:

  • Campaign Management
  • Sending & Publishing Communications
  • Review Customer Feedback
  • Category Management
  • Rating And Review Management
  • Training & Onboarding
  • Community Building
See all use cases See less use cases

Business Priorities

Improve Efficiency and Scale Best Practices are the most popular business priorities that customers and associates have achieved using Feedback Hub.

Feedback Hub Use-Cases and Business Priorities: Customer Satisfaction Data

Feedback Hub works with different mediums / channels such as User Generated Content. Blogs. Social Media etc.

Feedback Hub's features include Recording, Capture Video, Gamification, etc. and Feedback Hub support capabilities include AI Powered, 24/7 Support, Email Support, etc. also Feedback Hub analytics capabilities include Analytics, and Custom Reports.

Reviews

"...It is designed to allow usersand in particular, Windows Insider usersto provide feedback, feature suggestions, and bug reports for the operating system...." Peer review

Peer review evidence (same sources as the product rating summary)

"...We hope you enjoy this new update and encourage you to tell us about your experience by providing comments or suggestions via Feedback Hub...." How to get the Windows 10 May 2019 Update
"...We also encourage you to visit the Windows Server Insiders space on the Microsoft Tech Communities forum to collaborate, share and learn from experts. ..." Announcing Windows Server vNext Insider Preview Build 18945
"...System Center Configuration Manager Forums System Center Configuration Manager Support Advertise on IT Security News. ..." Visualize CMPivot results in Configuration Manager Technical Preview 1809

Feedback Hub, SmileBack, SurveyMethods, CustomerSure, EmailMeForm, etc., all belong to a category of solutions that help Customer Feedback Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Feedback Hub

Top Industries

  • Marketing and Advertising
  • Accounting
  • Telecommunications

Popular in

  • Small Business

Feedback Hub is popular in Marketing And Advertising, Accounting, and Telecommunications and is widely used by Small Business,

Feedback Hub Customer wins, Customer success stories, Case studies

What benefits does Feedback Hub offer for Collecting Feedback?

How does Feedback Hub facilitate Helpdesk Management?

Why is Feedback Hub the best choice for Campaign Management?

What solutions does Feedback Hub provide for Sending & Publishing Communications?

11 buyers and buying teams have used Cuspera to assess how well Feedback Hub solved their Customer Feedback Management needs. Cuspera uses 515 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Feedback Management needs.

 

From prompts to partnership: How LTMs Rajesh Kumar collaborates with Microsoft 365 Copilot

LTM's CIO, Rajesh Kumar, has deepened his collaboration with Microsoft 365 Copilot, evolving from simple prompts to complex AI-driven workflows. This partnership has enhanced productivity and fostere...d a culture of AI adoption within LTM. Kumar's initiatives include department-specific Copilot sessions and hackathons to explore Microsoft Copilot Studio, enabling the creation of AI-powered agents for talent matching and project staffing.

 

Help on the line: How a Microsoft Teams support call led to compromise

Microsoft Incident Response investigated a cyberattack involving Microsoft Teams voice phishing, where a threat actor impersonated IT support to gain remote access. The attack exploited trust and col...laboration tools, leading to a compromise of corporate credentials. Microsofts DART team quickly contained the threat, preventing further damage and securing the environment. Recommendations include tightening external collaboration and reviewing remote access tool usage to mitigate such risks.

 

Microsoft renews lease on APS ubiquity

The Australian Department of Finance has renewed its agreement with Microsoft, making Microsofts desktop, cloud, and AI services the standard operating environment for the government for the next fiv...e years. This deal ensures Microsofts productivity tools remain integral to government operations.

 

St John Ambulance - Non Profit Organization Management - Non-Profit Organization Management

St John Ambulance used Microsoft Advertising's Copilot and Ads Studio to boost creative agility and scale. They applied generative AI to quickly create custom ad visuals, saving time and reducing man...ual design work. The team saw a 22% increase in click-through rate, a 30% rise in return on ad spend, and over 50% more clicks. AI-powered tools helped maintain brand consistency and reach wider audiences. St John Ambulance overcame resource constraints and improved campaign performance with automated creative production.

 

s.Oliver - Retail - Retail

Microsoft Advertising helped s.Oliver achieve a 27% conversion rate with impression-based remarketing. The campaign ran during a 14-day holiday peak, targeting both loyal and new customers. s.Oliver ...used online video ads and data-driven insights to boost brand awareness and emotional engagement. The campaign delivered a 10% lower CPM and 50x higher CTR than other platforms. Impression-based remarketing lists linked upper funnel awareness to lower funnel performance.

 

RelevanC - Information Technology And Services - Information Technology and Services

RelevanC used Microsoft Invest DSP with GreenMetrics and Impact+ to cut carbon emissions in digital ad campaigns. They tested Wi-Fi versus Edge, device types, and targeted low carbon sites. Power use... dropped by 8.2x for IAB formats and 6.6x for video. GEF emissions fell by 10x for IAB and 6.8x for video. Click-through rates rose 9x on IAB formats. Ad performance stayed strong while lowering environmental impact.

Frequently Asked Questions(FAQ)

for Feedback Hub

What is Feedback Hub used for?

Feedback Hub is a Customer Feedback Management Software mainly used by its customers to Improve Efficiency and Scale Best Practices by Collecting Feedback, Collaboration and Helpdesk Management .

What are the top features of Feedback Hub?

Recording, Capture video and Gamification are some of the top features of Feedback Hub.

Who uses Feedback Hub?

Feedback Hub is used by Marketing And Advertising, Accounting and Telecommunications among other industries.

What are Feedback Hub alternatives?

SmileBack, SurveyMethods, CustomerSure and EmailMeForm are popular alternatives for Feedback Hub.

Where is Feedback Hub located?

Feedback Hub is headquartered at Redmond, WA.
lightning

Peers used Feedback Hub for Collecting feedback and collaboration

Feedback Hub Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.24/5 ★

Read Reviews (3)
Analytics

4.21/5 ★

Read Reviews (6)
Custom Reports

2.08/5 ★

Read Reviews (70)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.24/5 ★

Read Reviews (3)
Analytics

4.21/5 ★

Read Reviews (6)
Custom Reports

2.08/5 ★

Read Reviews (70)

Feedback Hub Integrations

Feedback Hub integrates with a wide range of software applications through its robust data import and export capabilities.

Data Import

1.73/5 ★

Read Reviews (91)
Data Export

1.33/5 ★

Read Reviews (46)

Few API Integrations for Feedback Hub

Software Failure Risk Guidance

?

for Feedback Hub

Overall Risk Meter

Low Medium High

Top Failure Risks for Feedback Hub

Microsoft Corporation News

Product

Microsoft to cut Windows 365 price for SMBs

Microsoft will permanently reduce the price of Windows 365 subscriptions for small and mid-sized businesses by 20% starting May 1, 2026. This move, initially a promotional offer, aims to encourage adoption of its Desktop-as-a-Service platform despite rising PC costs. Analysts, however, remain skeptical about its impact on adoption rates.

Product

Microsoft: April updates trigger BitLocker key prompts on some servers

Microsoft has confirmed that the April 2026 KB5082063 Windows security update is causing some Windows Server 2025 devices to boot into BitLocker recovery mode. This issue affects systems with specific BitLocker Group Policy configurations and is primarily found in enterprise-managed environments. Microsoft is working on a solution and has provided temporary workarounds, including removing certain Group Policy configurations before deploying the update.

Awards

Microsoft wins Franz Edelman Award for transforming its cloud supply chain

Microsoft received the 2026 Franz Edelman Award from INFORMS for its innovative cloud supply chain optimization. The award recognizes Microsoft's significant impact in operations research and analytics, highlighting its use of generative AI to streamline cloud fulfillment processes, cutting cycle times by over half and enhancing decision-making.

Company

Microsoft Adapts Business Model Amid AI Disruption

Microsoft is adapting its business model to address AI disruption by shifting from per-seat to per-workload monetization. The company is leveraging its broad enterprise distribution, access to enterprise data, and custom silicon like Maia 200 and Cobalt 200 to optimize cloud efficiency. This strategic shift aims to capture increased usage through products like Copilot and automation, despite potential revenue compression from AI.

Microsoft Corporation Profile

Company Name

Microsoft Corporation

Year Founded

1975

HQ Location

Redmond, WA

Employees

10001+

Social

Financials

IPO