Feedback Hub Overview

Feedback-hub allows users to share suggestions or report problems for Windows and apps. Participation in improvement programs can enhance user experience.

Use Cases

Customers recommend Collecting Feedback, Collaboration, Helpdesk Management, as the business use cases that they have been most satisfied with while using Feedback Hub.

Other use cases:

  • Campaign Management
  • Sending & Publishing Communications
  • Review Customer Feedback
  • Category Management
  • Rating And Review Management
  • Training & Onboarding
  • Community Building
See all use cases See less use cases

Business Priorities

Improve Efficiency and Scale Best Practices are the most popular business priorities that customers and associates have achieved using Feedback Hub.

Feedback Hub Use-Cases and Business Priorities: Customer Satisfaction Data

Feedback Hub works with different mediums / channels such as User Generated Content. Blogs. Social Media etc.

Feedback Hub's features include Recording, Capture Video, Gamification, etc. and Feedback Hub support capabilities include AI Powered, 24/7 Support, Email Support, etc. also Feedback Hub analytics capabilities include Analytics, and Custom Reports.

Reviews

"...It is designed to allow usersand in particular, Windows Insider usersto provide feedback, feature suggestions, and bug reports for the operating system...." Peer review

Feedback Hub, SmileBack, SurveyMethods, Medallia Agent Connect, Listen360 Customer Engagement Platform, etc., all belong to a category of solutions that help Customer Feedback Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Feedback Hub

Top Industries

  • Marketing and Advertising
  • Accounting
  • Telecommunications

Popular in

  • Small Business

Feedback Hub is popular in Marketing And Advertising, Accounting, and Telecommunications and is widely used by Small Business,

Feedback Hub Customer wins, Customer success stories, Case studies

How does Feedback Hub address your Collecting Feedback Challenges?

What makes Feedback Hub ideal for Helpdesk Management?

Why is Feedback Hub the best choice for Campaign Management?

What benefits does Feedback Hub offer for Sending & Publishing Communications?

11 buyers and buying teams have used Cuspera to assess how well Feedback Hub solved their Customer Feedback Management needs. Cuspera uses 515 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Feedback Management needs.

 

ADEZZ cultivates growth and innovation with Dynamics 365 | Microsoft Customer Stories

ADEZZ, a Dutch manufacturer, implemented Microsoft Dynamics 365 Sales and Contact Center, along with Microsoft 365 Copilot, to unify CRM capabilities, enhance multilingual support, and improve custom...er service. This deployment increased ADEZZ's first-contact resolution rates, reduced call abandonment, and streamlined quotation tracking, supporting their growth goals and expanding their multilingual capabilities across five countries.

 

Dstny Microsoft Teams integration Facilitates 445 Million Calls in 2025 as Platform Adoption ...

Dstny's Call2Teams middleware for Microsoft Teams facilitated 445 million calls in 2025, showcasing the platform's reliability and scale. This integration highlights Dstny's strong adoption of Micros...oft Teams, contributing to a 75% year-over-year increase in fully managed UCaaS adoption. The integration underscores Dstny's role in enhancing business communications through Microsoft Teams.

 

University of South Carolina pioneers AI innovation with Microsoft 365 Copilot

The University of South Carolina has deployed Microsoft 365 Copilot to enhance efficiency and streamline operations across its campus. This AI-driven solution has saved faculty and students significa...nt time, with 84% reporting savings of 1-5 hours weekly. The initiative supports learning, teaching, and administrative tasks, while also preparing students for AI-driven workplaces through workshops and an AI Certificate Program.

St John Ambulance - Non Profit Organization Management

Microsoft Advertising helped St John Ambulance use generative AI tools to improve their digital advertising. The charity wanted to cut production costs, increase creative agility, and keep their bran...d consistent. With Ads Studio and Copilot, they made high-quality ad assets faster and cheaper. They used AI to create custom images for campaigns, showing products like AEDs in real-life settings. This made their ads more relevant and helped protect their brand identity.

Darmarsklep.pl - Retail

Microsoft Advertising helped Darmarsklep.pl, a leading Polish drugstore, boost their online sales. The company faced tough competition in the retail industry. They used Microsoft Advertising for full...-funnel campaigns, conversion tracking, shopping campaigns, and dynamic remarketing. In four months, their Return on Ad Spend (ROAS) jumped from 188% to 865%. The CEO praised Microsoft Advertising as a strong new source of traffic and conversions.

Hearts & Science and Telfast - Pharmaceuticals

Microsoft Advertising helped Hearts & Science and Telfast improve allergy season campaigns. They used custom API signals for pollen data and postcode targeting. Microsoft Curate reduced campaign comp...lexity from 250 to 14 line items. The team updated data every 30 minutes and targeted high-pollen areas. This cut media waste and boosted ad impact. The solution also reduced reliance on third-party cookies.

Frequently Asked Questions(FAQ)

for Feedback Hub

What is Feedback Hub used for?

Feedback Hub is a Customer Feedback Management Software mainly used by its customers to Improve Efficiency and Scale Best Practices by Collecting Feedback, Collaboration and Helpdesk Management .

What are the top features of Feedback Hub?

Recording, Capture video and Gamification are some of the top features of Feedback Hub.

Who uses Feedback Hub?

Feedback Hub is used by Marketing And Advertising, Accounting and Telecommunications among other industries.

What are Feedback Hub alternatives?

Where is Feedback Hub located?

Feedback Hub is headquartered at Redmond, WA.
lightning

Peers used Feedback Hub for Collecting feedback and collaboration

Feedback Hub Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.24/5 ★

Read Reviews (3)
Analytics

4.21/5 ★

Read Reviews (6)
Custom Reports

2.08/5 ★

Read Reviews (70)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.24/5 ★

Read Reviews (3)
Analytics

4.21/5 ★

Read Reviews (6)
Custom Reports

2.08/5 ★

Read Reviews (70)

Feedback Hub Integrations

Feedback Hub integrates with a wide range of software applications through its robust data import and export capabilities.

Data Import

1.73/5 ★

Read Reviews (91)
Data Export

1.33/5 ★

Read Reviews (46)

Few API Integrations for Feedback Hub

Software Failure Risk Guidance

?

for Feedback Hub

Overall Risk Meter

Low Medium High

Top Failure Risks for Feedback Hub

Microsoft Corporation News

Partnership

Appspace Expands Integration with Microsoft Places to Bring Workplace Data into Shared Spaces

Appspace has expanded its integration with Microsoft Places, enhancing workplace data accessibility through kiosks and digital signage. This integration allows employees to interact with Microsoft Places maps for real-time desk and room reservations, visitor management, and wayfinding. The collaboration aims to improve workplace navigation and resource utilization, with further enhancements planned.

Company

QA workers at Blizzard ratify union contract with Microsoft - Game Developer

Microsoft has successfully negotiated a union contract for Blizzard's QA workers in Albany and Austin, marking the third such agreement for the company. The three-year contract includes wage increases, generative AI usage regulations, and enhanced worker protections. This agreement aims to provide career stability and a better working environment for over 60 employees in various QA roles.

Product

GitHub - microsoft / bf - tree : Bf - Tree is a modern read - write - optimized concurrent larger - than - memory range index in Rust from MS Research .

Microsoft Research has developed Bf-Tree, a modern, read-write-optimized concurrent range index in Rust. It is designed for larger-than-memory data and is available as a Rust crate. The project includes comprehensive testing and benchmarking tools, and it supports Linux, Windows, and macOS. Developers can contribute via GitHub, adhering to Microsoft's open-source code of conduct.

Product

Microsoft Research launches OptiMind AI optimization system | ETIH EdTech News

Microsoft Research has launched OptiMind, an AI system that translates natural language into optimization models for complex systems like supply chains and manufacturing. OptiMind aims to democratize optimization by integrating large language models with classical optimization tools, allowing organizations to optimize and re-optimize as conditions change. The system is available for experimentation via Microsoft Foundry and Hugging Face.

Microsoft Corporation Profile

Company Name

Microsoft Corporation

Year Founded

1975

HQ Location

Redmond, WA

Employees

10001+

Social

Financials

IPO