Feedback Hub Overview

Feedback-hub allows users to share suggestions or report problems for Windows and apps. Participation in improvement programs can enhance user experience.

Use Cases

Customers recommend Collecting Feedback, Collaboration, Helpdesk Management, as the business use cases that they have been most satisfied with while using Feedback Hub.

Other use cases:

  • Campaign Management
  • Sending & Publishing Communications
  • Review Customer Feedback
  • Category Management
  • Rating And Review Management
  • Training & Onboarding
  • Community Building
See all use cases See less use cases

Business Priorities

Improve Efficiency and Scale Best Practices are the most popular business priorities that customers and associates have achieved using Feedback Hub.

Feedback Hub Use-Cases and Business Priorities: Customer Satisfaction Data

Feedback Hub works with different mediums / channels such as User Generated Content. Blogs. Social Media etc.

Feedback Hub's features include Recording, Capture Video, Gamification, etc. and Feedback Hub support capabilities include AI Powered, 24/7 Support, Email Support, etc. also Feedback Hub analytics capabilities include Analytics, and Custom Reports.

Reviews

"...It is designed to allow usersand in particular, Windows Insider usersto provide feedback, feature suggestions, and bug reports for the operating system...." Peer review

Feedback Hub, SmileBack, SurveyMethods, Medallia Agent Connect, Listen360 Customer Engagement Platform, etc., all belong to a category of solutions that help Customer Feedback Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Feedback Hub

Top Industries

  • Marketing and Advertising
  • Accounting
  • Telecommunications

Popular in

  • Small Business

Feedback Hub is popular in Marketing And Advertising, Accounting, and Telecommunications and is widely used by Small Business,

Comprehensive Insights on Feedback Hub Use Cases

How does Feedback Hub address your Collecting Feedback Challenges?

How efficiently Does Feedback Hub manage your Helpdesk Management?

How can Feedback Hub enhance your Campaign Management process?

What solutions does Feedback Hub provide for Sending & Publishing Communications?

12+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Feedback Hub solved their Customer Feedback Management needs. Cuspera uses 515 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Feedback Management needs.

Case Studies

Non-Profit Organization Management

CASE STUDY St John Ambulance

Microsoft Advertising helped St John Ambulance use generative AI tools to improve their digital advertising. The charity wanted to cut production costs, increase creative agility, and keep their bran...d consistent. With Ads Studio and Copilot, they made high-quality ad assets faster and cheaper. They used AI to create custom images for campaigns, showing products like AEDs in real-life settings. This made their ads more relevant and helped protect their brand identity.

Hospitality

CASE STUDY Villa Finder

Microsoft Advertising helped Villa Finder, a premium villa rental service, solve low conversion rates caused by premium pricing and seasonal booking drops. Villa Finder used Responsive Search ads, Mu...ltimedia ads, and Audience Ad campaigns to reach high-intent audiences. Predictive targeting and exact match keywords improved campaign efficiency. The partnership led to a 25% increase in conversions and a 52% lift in clicks for their largest 2024 campaign. Microsoft Advertising also kept cost per acquisition strong and minimized seasonal lows.

Retail

CASE STUDY Liverpool

Microsoft Advertising helped Liverpool, Mexico's largest department store chain, boost sales during their 'La Venta Nocturna' event. Liverpool used separate Search campaigns for Brand and Non-Brand t...actics and launched a detailed Performance Max campaign. These strategies increased online visibility and conversions. Liverpool generated over 128% revenue above their target. The campaigns delivered strong incremental revenue and return on ad spend.

Apparel & Fashion

CASE STUDY s.Oliver

Microsoft Advertising helped s.Oliver run a festive campaign called 'Celebrate Togetherness.' The challenge was to manage high ad volume and connect with a broad audience during a short 14-day peak s...eason. s.Oliver used online video ads and impression-based remarketing on Microsoft Advertising. The campaign achieved a 10% lower CPM and a 50x higher CTR than other platforms. Impression-based remarketing lists delivered a 27% conversion rate, compared to 21% for in-market audiences.

Consumer Electronics

CASE STUDY Samsung Electronics Germany

Microsoft Advertising helped Samsung Electronics Germany boost e-commerce sales with AI-powered advertising tools. Samsung used Performance Max and Microsoft Copilot to run smarter, multichannel camp...aigns. The solution used predictive targeting to reach more customers and improve ad relevance. Samsung worked with Starcom and relaunched campaigns for Black Friday 2024 with better goals and creative assets. The new approach helped Samsung expand market share and improve campaign performance.

Information Technology and Services

CASE STUDY RelevanC

Microsoft Invest DSP helped RelevanC lower the carbon emissions of digital ad campaigns. RelevanC used A/B testing with GreenMetrics and Impact+ to optimize for low carbon impact. They targeted low e...mission websites, adjusted device and connection types, and set viewability thresholds. The solution cut power consumption by up to 8.2 times for IAB formats and 6.6 times for video. GEF emissions dropped by up to 10 times for IAB formats and 6.8 times for video, while ad performance stayed the same or improved.

Frequently Asked Questions(FAQ)

for Feedback Hub

What is Feedback Hub used for?

Feedback Hub is a Customer Feedback Management Software mainly used by its customers to Improve Efficiency and Scale Best Practices by Collecting Feedback, Collaboration and Helpdesk Management .

What are the top features of Feedback Hub?

Recording, Capture video and Gamification are some of the top features of Feedback Hub.

Who uses Feedback Hub?

Feedback Hub is used by Marketing And Advertising, Accounting and Telecommunications among other industries.

What are Feedback Hub alternatives?

Where is Feedback Hub located?

Feedback Hub is headquartered at Redmond, WA.
lightning

Peers used Feedback Hub for Collecting feedback and collaboration

Feedback Hub Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.24/5 ★

Read Reviews (3)
Analytics

4.21/5 ★

Read Reviews (6)
Custom Reports

2.08/5 ★

Read Reviews (70)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.24/5 ★

Read Reviews (3)
Analytics

4.21/5 ★

Read Reviews (6)
Custom Reports

2.08/5 ★

Read Reviews (70)

Feedback Hub Integrations

Feedback Hub integrates with a wide range of software applications through its robust data import and export capabilities.

Data Import

1.73/5 ★

Read Reviews (91)
Data Export

1.33/5 ★

Read Reviews (46)

Few API Integrations for Feedback Hub

Software Failure Risk Guidance

?

for Feedback Hub

Overall Risk Meter

Low Medium High

Top Failure Risks for Feedback Hub

Microsoft Corporation News

Company

"Using AI is no longer optional" Did Microsoft just make Copilot mandatory for its staff as a ...

Microsoft has mandated the use of AI tools, including GitHub Copilot, for all employees. An internal email from Julia Liuson, President of the Developer Division and GitHub, states that AI adoption is now a core expectation for every role and level at Microsoft. This move signals a company-wide push to embed AI into daily workflows and performance metrics.

Product

Windows 12 Delayed as Microsoft Prepares Windows 11 25H2 Update | TechPowerUp

Microsoft has postponed the launch of Windows 12 and will instead release Windows 11 version 25H2 as its next major update in late 2025. The 25H2 update uses the same platform as 24H2, enabling a seamless upgrade through a small enablement package without a full reinstall. The initial 25H2 preview matches the features of the 24H2 Beta Channel.

Company

Microsoft quietly implies Windows has LOST millions of users since Windows 11 debut

Microsoft updated its official documentation after language suggested Windows may have lost millions of users since the launch of Windows 11. The company clarified this was a wording error and not a reflection of actual user decline. Windows 11 adoption continues to grow, with over 400 million monthly active devices reported. No evidence supports a significant loss in Windows users since Windows 11's debut.

Product

Microsoft Delivers In-Depth View of Security, Governance Functions in Copilot Control System

Microsoft has introduced new security and governance features for its Copilot Control System, focusing on Copilot Studio and AI agent management. Key enhancements include Security Hub for unified security visibility, advanced connector policies to control data access, and integration with Microsoft Purview for compliance. These updates aim to help enterprises securely deploy and govern AI-powered copilots across their organizations.

Microsoft Corporation Profile

Company Name

Microsoft Corporation

Year Founded

1975

HQ Location

Redmond, WA

Employees

10001+

Social

Financials

IPO