Feedback Hub Overview
Feedback-hub allows users to share suggestions or report problems for Windows and apps. Participation in improvement programs can enhance user experience.
Use Cases
Customers recommend Collecting Feedback, Collaboration, Helpdesk Management, as the business use cases that they have been most satisfied with while using Feedback Hub.
Business Priorities
Improve Efficiency and Scale Best Practices are the most popular business priorities that customers and associates have achieved using Feedback Hub.
Feedback Hub Use-Cases and Business Priorities: Customer Satisfaction Data
Feedback Hub works with different mediums / channels such as User Generated Content. Blogs. Social Media etc.
Feedback Hub's features include Recording, Capture Video, Gamification, etc. and Feedback Hub support capabilities include AI Powered, 24/7 Support, Email Support, etc. also Feedback Hub analytics capabilities include Analytics, and Custom Reports.
Reviews
"...Now I am able to consult others feedback, suggestions and opinions to understand something and fix on my own and get back to work...." Peer review by Briana P, Sales Development Representative, Marketing and Advertising
Feedback Hub, SmileBack, SurveyMethods, Medallia Agent Connect, Listen360 Customer Engagement Platform, etc., all belong to a category of solutions that help Customer Feedback Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Feedback Hub
Top Industries
- Marketing and Advertising
- Accounting
- Telecommunications
Popular in
- Small Business
Feedback Hub is popular in Marketing And Advertising, Accounting, and Telecommunications and is widely used by Small Business,
Comprehensive Insights on Feedback Hub Use Cases
How can Feedback Hub optimize your Collecting Feedback Workflow?
How does Feedback Hub facilitate Helpdesk Management?
How can Feedback Hub optimize your Campaign Management Workflow?
How can Feedback Hub enhance your Sending & Publishing Communications process?
11 buyers and buying teams have used Cuspera to assess how well Feedback Hub solved their Customer Feedback Management needs. Cuspera uses 515 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Feedback Management needs.
Case Studies
CASE STUDY St John Ambulance
CASE STUDY Samsung Electronics Germany
CASE STUDY s.Oliver
CASE STUDY Villa Finder
CASE STUDY RelevanC
CASE STUDY Liverpool
Frequently Asked Questions(FAQ)
for Feedback Hub
What is Feedback Hub used for?
What are the top features of Feedback Hub?
Who uses Feedback Hub?
What are Feedback Hub alternatives?
Where is Feedback Hub located?
Peers used Feedback Hub for Collecting feedback and collaboration
Feedback Hub Competitors
Feedback Hub Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (3) |
| Analytics | Read Reviews (6) |
| Custom Reports | Read Reviews (70) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (3) |
| Analytics | Read Reviews (6) |
| Custom Reports | Read Reviews (70) |
Feedback Hub Integrations
Feedback Hub integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Feedback Hub
Software Failure Risk Guidance
?for Feedback Hub
Overall Risk Meter
Top Failure Risks for Feedback Hub
Microsoft Corporation News
Automate intent discovery and resolution with Customer Intent Agent - Microsoft Dynamics 365 Blog
Microsoft has updated its Customer Intent Agent within Dynamics 365, enhancing AI-driven contact center capabilities. The July 2025 release introduces advanced features like dynamic interviews, instruction-driven resolutions, and improved voice support. These updates aim to automate intent discovery and resolution, enabling more natural interactions and reducing escalation risks. The enhancements focus on business context-aware intent mining and autonomous learning loops, improving customer service efficiency.
NTT DATA Launches Global Business Unit for Microsoft Cloud to Accelerate Enterprise Transformation in the AI Era
NTT DATA has launched a global business unit focused on Microsoft Cloud to enhance enterprise transformation using AI. This collaboration aims to accelerate cloud modernization and AI adoption, leveraging Microsoft technologies like Azure and Microsoft 365. The unit will support enterprises in scaling AI solutions and modernizing operations globally, reinforcing NTT DATA's strategic alliance with Microsoft.
Reply S . p . A .: Reply , Thanks to the Expertise of Its Microsoft - Focused Companies , Has Been Named Prioritised Tier Partner in the Microsoft Copilot Jumpstart Partner Program
Reply S.p.A. has been recognized as a Prioritised Tier Partner in the Microsoft Copilot Jumpstart Partner Program. This status highlights the expertise of Reply's Microsoft-focused companies, WM Reply and Valorem Reply, in delivering AI-powered solutions using Microsoft's technologies. The partnership enhances Reply's ability to provide tailored Copilot solutions and support, benefiting clients like Lumen Technologies and Vodafone.
Microsoft : partnership with Thrive Global on a wellness app
Microsoft has partnered with Thrive Global to launch a wellness app for its employees worldwide. Integrated into Microsoft Teams, the app offers personalized wellness tools, including 'Microsteps' for lifestyle improvements, 'Thrive Resets' for stress reduction, and a 'Wellbeing Score' for health assessment. This initiative aligns with Microsoft's commitment to employee well-being across physical, mental, emotional, and financial aspects.
Microsoft Corporation Profile
Company Name
Microsoft Corporation
Company Website
https://www.microsoft.com/en-usYear Founded
1975
HQ Location
Redmond, WA
Employees
10001+
Social
Financials
IPO
