Feedback Hub Overview

Feedback-hub allows users to share suggestions or report problems for Windows and apps. Participation in improvement programs can enhance user experience.

Use Cases

Customers recommend Collecting Feedback, Collaboration, Helpdesk Management, as the business use cases that they have been most satisfied with while using Feedback Hub.

Other use cases:

  • Campaign Management
  • Sending & Publishing Communications
  • Review Customer Feedback
  • Category Management
  • Rating And Review Management
  • Training & Onboarding
  • Community Building
See all use cases See less use cases

Business Priorities

Improve Efficiency and Scale Best Practices are the most popular business priorities that customers and associates have achieved using Feedback Hub.

Other priorities:

See all business priorities See less business priorities

Feedback Hub Use-Cases and Business Priorities: Customer Satisfaction Data

Feedback Hub works with different mediums / channels such as User Generated Content. Blogs. Social Media etc.

Feedback Hub's features include Recording, Capture Video, Gamification, etc. and Feedback Hub support capabilities include AI Powered, 24/7 Support, Email Support, etc. also Feedback Hub analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Now I am able to consult others feedback, suggestions and opinions to understand something and fix on my own and get back to work...." Peer review by Briana P, Sales Development Representative, Marketing and Advertising

Feedback Hub, SmileBack, SurveyMethods, CustomerSure, EmailMeForm, etc., all belong to a category of solutions that help Customer Feedback Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Feedback Hub

Top Industries

  • Marketing and Advertising
  • Accounting
  • Telecommunications

Popular in

  • Small Business

Feedback Hub is popular in Marketing And Advertising, Accounting, and Telecommunications and is widely used by Small Business,

Feedback Hub Customer wins, Customer success stories, Case studies

How efficiently Does Feedback Hub manage your Collecting Feedback?

How can Feedback Hub enhance your Helpdesk Management process?

What benefits does Feedback Hub offer for Campaign Management?

How does Feedback Hub facilitate Sending & Publishing Communications?

11 buyers and buying teams have used Cuspera to assess how well Feedback Hub solved their Customer Feedback Management needs. Cuspera uses 515 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Feedback Management needs.

 

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Frequently Asked Questions(FAQ)

for Feedback Hub

What is Feedback Hub used for?

Feedback Hub is a Customer Feedback Management Software mainly used by its customers to Improve Efficiency and Scale Best Practices by Collecting Feedback, Collaboration and Helpdesk Management .

What are the top features of Feedback Hub?

Recording, Capture video and Gamification are some of the top features of Feedback Hub.

Who uses Feedback Hub?

Feedback Hub is used by Marketing And Advertising, Accounting and Telecommunications among other industries.

What are Feedback Hub alternatives?

SmileBack, SurveyMethods, CustomerSure and EmailMeForm are popular alternatives for Feedback Hub.

Where is Feedback Hub located?

Feedback Hub is headquartered at Redmond, WA.
lightning

Peers used Feedback Hub for Collecting feedback and collaboration

Feedback Hub Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.24/5 ★

Read Reviews (3)
Analytics

4.21/5 ★

Read Reviews (6)
Custom Reports

2.08/5 ★

Read Reviews (70)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.24/5 ★

Read Reviews (3)
Analytics

4.21/5 ★

Read Reviews (6)
Custom Reports

2.08/5 ★

Read Reviews (70)

Feedback Hub Integrations

Feedback Hub integrates with a wide range of software applications through its robust data import and export capabilities.

Data Import

1.73/5 ★

Read Reviews (91)
Data Export

1.33/5 ★

Read Reviews (46)

Few API Integrations for Feedback Hub

Notion

4.58 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Copper

4.5 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

KONNEKTIVE CRM

4.0 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Viber

4.33 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

FireText

4.0 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Software Failure Risk Guidance

?

for Feedback Hub

Overall Risk Meter

Low Medium High

Top Failure Risks for Feedback Hub

Microsoft Corporation News

Product

Microsoft to cut Windows 365 price for SMBs

Microsoft will permanently reduce the price of Windows 365 subscriptions for small and mid-sized businesses by 20% starting May 1, 2026. This move, initially a promotional offer, aims to encourage adoption of its Desktop-as-a-Service platform despite rising PC costs. Analysts, however, remain skeptical about its impact on adoption rates.

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Product

Microsoft: April updates trigger BitLocker key prompts on some servers

Microsoft has confirmed that the April 2026 KB5082063 Windows security update is causing some Windows Server 2025 devices to boot into BitLocker recovery mode. This issue affects systems with specific BitLocker Group Policy configurations and is primarily found in enterprise-managed environments. Microsoft is working on a solution and has provided temporary workarounds, including removing certain Group Policy configurations before deploying the update.

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Awards

Microsoft wins Franz Edelman Award for transforming its cloud supply chain

Microsoft received the 2026 Franz Edelman Award from INFORMS for its innovative cloud supply chain optimization. The award recognizes Microsoft's significant impact in operations research and analytics, highlighting its use of generative AI to streamline cloud fulfillment processes, cutting cycle times by over half and enhancing decision-making.

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Company

Microsoft Adapts Business Model Amid AI Disruption

Microsoft is adapting its business model to address AI disruption by shifting from per-seat to per-workload monetization. The company is leveraging its broad enterprise distribution, access to enterprise data, and custom silicon like Maia 200 and Cobalt 200 to optimize cloud efficiency. This strategic shift aims to capture increased usage through products like Copilot and automation, despite potential revenue compression from AI.

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Microsoft Corporation Profile

Company Name

Microsoft Corporation

Company Website

https://www.microsoft.com/en-us

Year Founded

1975

HQ Location

Redmond, WA

Employees

10001+

Social

Facebook Linkedin Twitter

Financials

IPO