AddSearch Overview

AddSearch transforms how businesses engage with their website visitors by offering a lightning-fast, fully-featured site search solution. This platform enhances user experience with its customizable design and intelligent search features, making it easier for users to find exactly what they need. By personalizing internal site search and recommendations, AddSearch helps businesses convert 1.8 times more visitors. Over 1,800 brands have fine-tuned their internal search results, leading to improved customer satisfaction and increased engagement. The platform provides a tailored enterprise search solution that fits any business need, ensuring that companies can maximize the potential of their website search capabilities.

Use Cases

Customers recommend Helpdesk Management, Social Media Analytics, Content Management, as the business use cases that they have been most satisfied with while using AddSearch.

Other use cases:

  • Onboarding
  • Engagement Management
  • Advertisement
  • Sending & Publishing Communications
  • Promotion Management
  • Generation Of New Leads
  • Measuring Customer Satisfaction
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Business Priorities

Acquire Customers and Launch New Products are the most popular business priorities that customers and associates have achieved using AddSearch.

Other priorities:

  • Improve Efficiency
  • Improve Digital And Social Presence
  • Improve Consistency
  • Scale Best Practices
  • Increase Sales & Revenue
  • Enter New Markets Internationally Or Locally
See all business priorities See less business priorities

AddSearch Use-Cases and Business Priorities: Customer Satisfaction Data

AddSearch works with different mediums / channels such as Website. and Promotions.

AddSearch's features include Dashboard, Widgets, Personalization, etc. and AddSearch support capabilities include 24/7 Support, Chat Support, Email Support, etc. also AddSearch analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Having a website content search...." Peer review by Administrator

Peer review evidence (same sources as the product rating summary)

"...Help your customers find answers to their questions, reduce the pressure on your helpdesk and inbox. ..." Outstanding Search for Ambitious Websites
"...You ll see the click data on your Analytics Dashboard and the data is used in our self-learning search algorithm...." Product Updates
"...The product itself is a perfect solution for people who want their users to be able to search keywords and content on their site, but the support we have received from their team has been outstanding...." Peer review by Shane K, Project Manager

AddSearch, SmileBack, SurveyMethods, Medallia Agent Connect, Listen360 Customer Engagement Platform, etc., all belong to a category of solutions that help Customer Feedback Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

AddSearch is a lightning-fast, fully-featured site search solution with customizable design. The platform offers advanced, accurate search capabilities to enhance website user experience.

Popular Business Setting

for AddSearch

Top Industries

  • Information Technology and Services
  • Hospitality
  • Internet

Popular in

  • Small Business
  • Mid Market
  • Enterprise

AddSearch is popular in Information Technology And Services, Hospitality, and Internet and is widely used by Small Business, Mid Market, and Enterprise.

AddSearch Customer wins, Customer success stories, Case studies

What benefits does AddSearch offer for Helpdesk Management?

How efficiently Does AddSearch manage your Social Media Analytics?

What Are the key features of AddSearch for Content Management?

What Are the key features of AddSearch for Onboarding?

How efficiently Does AddSearch manage your Engagement Management?

11 buyers and buying teams have used Cuspera to assess how well AddSearch solved their Customer Feedback Management needs. Cuspera uses 666 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Feedback Management needs.

Lone Star College - Education

AddSearch AI Answers helped Lone Star College improve their website search. The college serves 90,000 students each semester. They needed faster, more accurate answers for users. AddSearch AI Answers... gave instant, reliable results and was easy to set up. The college now handles over 50,000 monthly searches with no complaints about incorrect information. User satisfaction and admissions conversions increased.

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Soka University of America - Education

AddSearch helped Soka University of America improve its internal website search. The university had trouble with fragmented content and needed developer help for changes. AddSearch let the web team c...ontrol and customize search without coding. The new search unified results from multiple domains and improved user experience. Click-through rates increased by 2-3 times, and the team gained better search insights with built-in analytics.

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Soka University of America - Education

AddSearch helped Soka University of America improve their website search. Soka needed to combine information from many domains for a better visitor experience. The AddSearch team worked closely with ...Soka’s web team to design a search UI that matched the university’s look. Soka’s team can now adjust search settings without developers. AddSearch pulls content from different sites and lets Soka use features like Promotions and Pinned Results. Visitors now find information faster with search suggestions and easy-to-use tabs.

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Nintex - Information Technology And Services

Nintex needed a better way to manage search across many websites and subdomains. Their old search tool was expensive and hard to update. They chose AddSearch because it was easier to use and cost les...s. The rollout was very easy and finished one month early. The support team was very helpful and responsive. Nintex can now manage search across many sites and make changes quickly.

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Barracuda Networks - Computer & Network Security

Barracuda Networks needed a new site search after Google site search was discontinued. They wanted a solution that was as good or better, multilingual, and matched their website design. AddSearch hel...ped them set up the new search quickly. The team found and fixed website issues during the process. Barracuda Networks saw a big improvement in user experience and needed little support after setup.

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Gemini Computers - Consumer Electronics

Gemini Computers needed a search tool that could give exact and fast results for their electronics and computer items. They used AddSearch to customize their search results page. AddSearch improved i...ts search algorithm for exact and prefix string matching. The search results became more accurate and worked well for their needs. Gemini Computers was pleased with the speed and accuracy of the results.

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Fast and Intelligent Search for Shopify by AddSearch

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Frequently Asked Questions(FAQ)

for AddSearch

What is AddSearch?

AddSearch is a site search platform to ease website visitors’ pain of content discovery. It is used by users on thousands of websites, ranging from SMBs to large corporations and public organizations increasing conversions, reducing helpdesk costs and making the customers happy.

Addsearch helps website visitors find what they are looking for effortlessly. Drives traffic to the most important pages of the website, make sure the visitors find what they are looking for and monitors the search performance and optimize the search results.

Some of its features include autocomplete and search suggestions, boosting the ranking of web pages or site sections, analyzing search intent, design without restrictions, personalized search results and more.

What is AddSearch used for?

AddSearch is a Customer Feedback Management Software mainly used by its customers to Acquire Customers and Launch New Products by Helpdesk Management, Social Media Analytics and Content Management .

What are the top features of AddSearch?

Dashboard, Widgets and Personalization are some of the top features of AddSearch.

Who uses AddSearch?

AddSearch is used by Information Technology And Services, Hospitality and Internet among other industries.

What are AddSearch alternatives?

Where is AddSearch located?

AddSearch is headquartered at PL 8, FI-02611 Espoo, Finland.
lightning

Peers used AddSearch for helpdesk management and social media analytics

AddSearch Competitors

AddSearch Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

1.12/5 ★

Read Reviews (2)
Analytics

4.40/5 ★

Read Reviews (30)
Custom Reports

4.39/5 ★

Read Reviews (117)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

1.12/5 ★

Read Reviews (2)
Analytics

4.40/5 ★

Read Reviews (30)
Custom Reports

4.39/5 ★

Read Reviews (117)

AddSearch Integrations

AddSearch integrates with a wide range of software applications through its robust data import and export capabilities.

Data Import

4.18/5 ★

Read Reviews (28)
Data Export

4.04/5 ★

Read Reviews (64)

Kooomo Digital Commerce Platform

4.0 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

PartnerStack

4.61 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Software Failure Risk Guidance

?

for AddSearch

Overall Risk Meter

Low Medium High

Top Failure Risks for AddSearch

AddSearch Oy News

Product

Introducing AI Conversations: Your Websites New Conversational Search Experience

AddSearch introduces AI Conversations, a new feature enhancing website search with conversational capabilities, allowing users to engage in natural, context-aware interactions for improved information discovery.

Read more →

AddSearch Oy Profile

Company Name

AddSearch Oy

Company Website

https://www.addsearch.com/

Year Founded

2013

HQ Location

PL 8, FI-02611 Espoo, Finland

Employees

11-50

Social

Facebook Linkedin Twitter

Financials

PRIVATE