AddSearch Overview

AddSearch transforms how businesses engage with their website visitors by offering a lightning-fast, fully-featured site search solution. This platform enhances user experience with its customizable design and intelligent search features, making it easier for users to find exactly what they need. By personalizing internal site search and recommendations, AddSearch helps businesses convert 1.8 times more visitors. Over 1,800 brands have fine-tuned their internal search results, leading to improved customer satisfaction and increased engagement. The platform provides a tailored enterprise search solution that fits any business need, ensuring that companies can maximize the potential of their website search capabilities.

Use Cases

Customers recommend Helpdesk Management, Social Media Analytics, Content Management, as the business use cases that they have been most satisfied with while using AddSearch.

Other use cases:

  • Onboarding
  • Engagement Management
  • Advertisement
  • Sending & Publishing Communications
  • Promotion Management
  • Generation Of New Leads
  • Measuring Customer Satisfaction
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Business Priorities

Acquire Customers and Launch New Products are the most popular business priorities that customers and associates have achieved using AddSearch.

Other priorities:

  • Improve Efficiency
  • Improve Digital And Social Presence
  • Improve Consistency
  • Scale Best Practices
  • Increase Sales & Revenue
  • Enter New Markets Internationally Or Locally
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AddSearch Use-Cases and Business Priorities: Customer Satisfaction Data

AddSearch works with different mediums / channels such as Website. and Promotions.

AddSearch's features include Dashboard, Widgets, Personalization, etc. and AddSearch support capabilities include 24/7 Support, Chat Support, Email Support, etc. also AddSearch analytics capabilities include Analytics, and Custom Reports.

Reviews

"...We also have dedicated, highly professional helpdesk team ready to answer your questions and solve your problems...." Peer review

AddSearch, SmileBack, SurveyMethods, Medallia Agent Connect, Listen360 Customer Engagement Platform, etc., all belong to a category of solutions that help Customer Feedback Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

AddSearch is a lightning-fast, fully-featured site search solution with customizable design. The platform offers advanced, accurate search capabilities to enhance website user experience.

Popular Business Setting

for AddSearch

Top Industries

  • Information Technology and Services
  • Hospitality
  • Internet

Popular in

  • Small Business
  • Mid Market
  • Enterprise

AddSearch is popular in Information Technology And Services, Hospitality, and Internet and is widely used by Small Business, Mid Market, and Enterprise.

AddSearch Customer wins, Customer success stories, Case studies

What solutions does AddSearch provide for Helpdesk Management?

What solutions does AddSearch provide for Social Media Analytics?

How can AddSearch enhance your Content Management process?

How does AddSearch address your Onboarding Challenges?

How can AddSearch enhance your Engagement Management process?

11 buyers and buying teams have used Cuspera to assess how well AddSearch solved their Customer Feedback Management needs. Cuspera uses 666 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Feedback Management needs.

Lone Star College - Education

AddSearch AI Answers helped Lone Star College improve their website search. The college serves 90,000 students each semester. They needed faster, more accurate answers for users. AddSearch AI Answers... gave instant, reliable results and was easy to set up. The college now handles over 50,000 monthly searches with no complaints about incorrect information. User satisfaction and admissions conversions increased.

Soka University of America - Education

AddSearch helped Soka University of America improve its internal website search. The university had trouble with fragmented content and needed developer help for changes. AddSearch let the web team c...ontrol and customize search without coding. The new search unified results from multiple domains and improved user experience. Click-through rates increased by 2-3 times, and the team gained better search insights with built-in analytics.

Nintex - Information Technology And Services

Nintex needed a better way to manage search across many websites and subdomains. Their old search tool was expensive and hard to update. They chose AddSearch because it was easier to use and cost les...s. The rollout was very easy and finished one month early. The support team was very helpful and responsive. Nintex can now manage search across many sites and make changes quickly.

ESAB - Manufacturing

ESAB wanted to improve sales and conversion rates on their website. They needed a better search experience for their wide range of products. They used AddSearch to power their site search and track s...earch performance. With AddSearch, they saw click-through rates increase 2-3 times in a few weeks. The search now updates in real time and supports multiple languages. ESAB found the cooperation with AddSearch smooth and efficient.

Robert Gordon University - Education

Robert Gordon University wanted to improve their site search. They first considered building their own solution but found it too complex and slow. They chose AddSearch for its flexibility and fast cu...stomer support. The university used AddSearch's API to build a custom search. After implementation, they saw a 30% increase in traffic to their course pages. Students and staff found the new search much easier to use.

Harper Adams University - Education

Harper Adams University needed a new search solution after making big changes to their website. They wanted a fast, easy-to-implement, ad-free search tool to replace Google site-search. They chose Ad...dSearch because it was simple to set up and had great customer support. The search function is very important for their users, so it had to work well. The university is happy with AddSearch and recommends it to others.

Fast and Intelligent Search for Shopify by AddSearch

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Frequently Asked Questions(FAQ)

for AddSearch

What is AddSearch?

AddSearch is a site search platform to ease website visitors’ pain of content discovery. It is used by users on thousands of websites, ranging from SMBs to large corporations and public organizations increasing conversions, reducing helpdesk costs and making the customers happy.

Addsearch helps website visitors find what they are looking for effortlessly. Drives traffic to the most important pages of the website, make sure the visitors find what they are looking for and monitors the search performance and optimize the search results.

Some of its features include autocomplete and search suggestions, boosting the ranking of web pages or site sections, analyzing search intent, design without restrictions, personalized search results and more.

What is AddSearch used for?

AddSearch is a Customer Feedback Management Software mainly used by its customers to Acquire Customers and Launch New Products by Helpdesk Management, Social Media Analytics and Content Management .

What are the top features of AddSearch?

Dashboard, Widgets and Personalization are some of the top features of AddSearch.

Who uses AddSearch?

AddSearch is used by Information Technology And Services, Hospitality and Internet among other industries.

What are AddSearch alternatives?

Where is AddSearch located?

AddSearch is headquartered at PL 8, FI-02611 Espoo, Finland.
lightning

Peers used AddSearch for helpdesk management and social media analytics

AddSearch Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

1.12/5 ★

Read Reviews (2)
Analytics

4.40/5 ★

Read Reviews (30)
Custom Reports

4.39/5 ★

Read Reviews (117)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

1.12/5 ★

Read Reviews (2)
Analytics

4.40/5 ★

Read Reviews (30)
Custom Reports

4.39/5 ★

Read Reviews (117)

AddSearch Integrations

AddSearch integrates with a wide range of software applications through its robust data import and export capabilities.

Data Import

4.18/5 ★

Read Reviews (28)
Data Export

4.04/5 ★

Read Reviews (64)

Software Failure Risk Guidance

?

for AddSearch

Overall Risk Meter

Low Medium High

Top Failure Risks for AddSearch

AddSearch Oy News

Product

Introducing AI Conversations: Your Websites New Conversational Search Experience

AddSearch introduces AI Conversations, a new feature enhancing website search with conversational capabilities, allowing users to engage in natural, context-aware interactions for improved information discovery.

AddSearch Oy Profile

Company Name

AddSearch Oy

Company Website

https://www.addsearch.com/

Year Founded

2013

HQ Location

PL 8, FI-02611 Espoo, Finland

Employees

11-50

Social

Financials

PRIVATE