AddSearch Overview

Here’s the scoop on AddSearch! We've gathered over 666 insights from folks who use it, and know it inside out—from peer reviews to customer testimonials and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

AddSearch, CheckMarket Survey, Spark Chart, SelectSurvey.NET, Blue Platform, etc., all belong to a category of solutions that help Customer Feedback Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if AddSearch is right for your needs? Our Cuspera AI engine can evaluate how AddSearch fits your specific business needs, industry, and context. Get your personalized assessment report today.

AddSearch supports business activities such as:

  • Helpdesk Management
  • Social Media Analytics
  • Content Management
  • Training & Onboarding
  • Engagement Management

AddSearch can help you with many business goals, such as Acquire Customers, Launch New Products, Improve Efficiency, Improve Digital And Social Presence, Improve Consistency, etc. It can help manage these activities if you use Website and Promotions for these needs. As a solution, AddSearch's capabilities include Dashboard, Widgets, Personalization, etc.

AddSearch was founded in 2013. Information Technology and Services Vertical is its biggest customer base.

Reviews

"...AddSearch makes it simple for consumers to get solutions to their queries thereby decreasing the volume of support requests to the help desk and inbox...." Peer review from Featured Customers

Cuspera Reviews

11 buyers and buying teams have used Cuspera to assess how well AddSearch solved their Customer Feedback Management needs. Cuspera uses 666 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Feedback Management needs.

Business Priorities

Acquire Customers and Launch New Products are the most popular business priorities peers achieved using AddSearch.

Other priorities:

  • Improve Efficiency
  • Improve Digital And Social Presence
  • Improve Consistency
  • Scale Best Practices
  • Increase Sales & Revenue
  • Enter New Markets Internationally Or Locally
See all business priorities See less business priorities

Use Cases

Peers recommend Helpdesk Management , Social Media Analytics , Content Management , as the business use cases that they have been most satisfied while using AddSearch.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Helpdesk Management

4.23/5 ★

Read Reviews (19)

"...AddSearch makes it simple for consumers to get solutions to their queries thereby decreasing the volume of support requests to the help desk and inbox...."
Social Media Analytics

4.56/5 ★

Read Reviews (18)

"...You ll see the click data on your Analytics Dashboard and the data is used in our self-learning search algorithm...." Product Updates
Content Management with Website and Promotions

4.73/5 ★

Read Reviews (15)

"...Promote the right content for business critical searches..." Unique Site Search Results Management
searching for content

4.66/5 ★

Read Reviews (10)

"...Crawler - Index Content to Search Within Site - AddSearch...."
content curation

3.88/5 ★

Read Reviews (2)

"...Fixed our bots user-agent string when crawling dynamic javascript content and capturing images...."
content publishing

3.80/5 ★

Read Reviews (2)

"...Promote the right content for business critical searches..."
PEER EXPERIENCES
Helpdesk Management

4.23/5 ★

Read Reviews (19)

"...AddSearch makes it simple for consumers to get solutions to their queries thereby decreasing the volume of support requests to the help desk and inbox...." Peer review from Featured Customers
Social Media Analytics

4.56/5 ★

Read Reviews (18)

"...You ll see the click data on your Analytics Dashboard and the data is used in our self-learning search algorithm...." Product Updates
Content Management with Website and Promotions

4.73/5 ★

Read Reviews (15)

"...Promote the right content for business critical searches..." Unique Site Search Results Management
searching for content

4.73/5 ★

Read Reviews (10)

content curation

4.73/5 ★

Read Reviews (2)

content publishing

4.73/5 ★

Read Reviews (2)

10+ more Business Use Cases

Our AI advisor, Wyz, harnessed 666 insights from peers and experts to help you assess how these AddSearch use cases fit your Customer Feedback Management needs.

Video

Fast and Intelligent Search for Shopify by AddSearch

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Frequently Asked Questions(FAQ)

for AddSearch

What is AddSearch?

AddSearch is a site search platform to ease website visitors’ pain of content discovery. It is used by users on thousands of websites, ranging from SMBs to large corporations and public organizations increasing conversions, reducing helpdesk costs and making the customers happy.

What is AddSearch used for?

AddSearch is a Customer Feedback Management Software mainly used by its customers to Acquire Customers and Launch New Products by Helpdesk Management, Social Media Analytics and Content Management .

What are the top features of AddSearch?

Dashboard, Widgets and Personalization are some of the top features of AddSearch.

Who uses AddSearch?

AddSearch is used by Information Technology And Services, Hospitality and Internet among other industries.

What are AddSearch alternatives?

CheckMarket Survey, Spark Chart, SelectSurvey.NET and Blue Platform are popular alternatives for AddSearch.

Where is AddSearch located?

AddSearch is headquartered at PL 8, FI-02611 Espoo, Finland.

Popular Business Setting

for AddSearch

Top Industries

  • Information Technology and Services
  • Hospitality
  • Internet

Popular in

  • Small Business
  • Mid Market
  • Enterprise
lightning

Peers used AddSearch to Acquire customers and Launch new products

Peer and Expert Opinion on Features

for AddSearch

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Dashboard

4.24/5 ★

Read Reviews (34)
Widgets

4.27/5 ★

Read Reviews (29)
Personalization

3.98/5 ★

Read Reviews (27)
Capture screen

3.63/5 ★

Read Reviews (5)
FEATURES RATINGS AND REVIEWS
Dashboard

4.24/5 ★

Read Reviews (34)
Widgets

4.27/5 ★

Read Reviews (29)
Personalization

3.98/5 ★

Read Reviews (27)
Capture screen

3.63/5 ★

Read Reviews (5)

IT and Other Capabilities

for AddSearch

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.18/5 ★

Read Reviews (28)
Data Export

4.04/5 ★

Read Reviews (64)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.18/5 ★

Read Reviews (28)
Data Export

4.04/5 ★

Read Reviews (64)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.14/5 ★

Read Reviews (126)
Chat Support

4.13/5 ★

Read Reviews (15)
Email Support

3.94/5 ★

Read Reviews (13)
Phone Support

3.94/5 ★

Read Reviews (13)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.14/5 ★

Read Reviews (126)
Chat Support

4.13/5 ★

Read Reviews (15)
Email Support

3.94/5 ★

Read Reviews (13)
Phone Support

3.94/5 ★

Read Reviews (13)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

1.12/5 ★

Read Reviews (2)
Analytics

4.40/5 ★

Read Reviews (30)
Custom Reports

4.39/5 ★

Read Reviews (117)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

1.12/5 ★

Read Reviews (2)
Analytics

4.40/5 ★

Read Reviews (30)
Custom Reports

4.39/5 ★

Read Reviews (117)

Software Failure Risk Guidance

?

for AddSearch

Overall Risk Meter

Low Medium High

Top Failure Risks for AddSearch

Vendor Profile Details

Company Name

AddSearch

Company Website

https://www.addsearch.com/

Year Founded

2013

HQ Location

PL 8, FI-02611 Espoo, Finland

Employees

11-50

Social

Financials

PRIVATE