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Compare Comm100 Live Chat vs REVE Chat

Comparison Summary

For Comm100 Live Chat vs REVE Chat comparison, Our AI algorithm looked at 1622 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Comm100 Live Chat and REVE Chat to solve their respective business needs.

Pros and cons of Comm100 Live Chat and REVE Chat

Comm100 Live Chat is more suited to businesses that require Helpdesk Management with Chat and Engagement Management with Chat where as REVE Chat is focused towards Engagement Management with Chat and Generation Of New Leads with Chat .

logo Comm100 Live Chat

Focus area

Software Failure Risk

  • low

logo REVE Chat

Focus area

REVE Chat is better than Comm100 Live Chat for

Software Failure Risk

  • low

About

Comm100 Live Chat Software: Enable Real-Time Omnichannel ...

Live Chat Features | REVE Chat

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

21

31

Total Goals
(we found evidences for)

4

6

Top Processes

Evidences indicate better relative satisfaction


helpdesk management


engagement management

engaging and following up



communication management

tracking & monitoring communications

sending & publishing communications


customer feedback management

measuring customer satisfaction



knowledge management


social media management

social media analytics


training & onboarding



sales call management

call transcription


products & pricelist management


conversion management


generation of new leads


rating and review management


lifetime value management


workflow management


Top Goals

Goals Achieved

  • Increase sales & revenue

  • Acquire customers

  • Enhance customer relationships

  • Improve internal communications

  • See 1 more
  • Increase sales & revenue

  • Enhance customer relationships

  • Acquire customers

  • Scale best practices

  • Improve brand engagement

  • Build brand awareness

  • See 3 more

Top Channels

Channels Used

  • chat

  • video

  • social media

  • website

  • mobile

  • mobile app

  • phone calls

  • Facebook

  • omnichannel

  • support groups

  • display advertisement

  • Skype

  • e-mail

  • promotions

  • Facebook page

  • See 12 more
  • chat

  • video

  • social media

  • website

  • mobile

  • mobile app

  • phone calls

  • Facebook

  • omnichannel

  • support groups

  • display advertisement

  • Skype

  • e-mail

  • promotions

  • Facebook page

  • See 12 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

low

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medium

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Integration Risk

low

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low

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Migration Risk

low

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low

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Business Setting