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Compare CloudTalk vs Aloware

Comparison Summary

For CloudTalk vs Aloware comparison, Our AI algorithm looked at 1728 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using CloudTalk and Aloware to solve their respective business needs.

Pros and cons of CloudTalk and Aloware

CloudTalk is more suited to businesses that require Helpdesk Management with Phone Calls and Sales Call Management with Phone Calls where as Aloware is focused towards Sales Call Management with Phone Calls and Communication Management with Phone Calls .

Both CloudTalk and Aloware are Contact Center Software software, peers recommend CloudTalk for conference call management and helpdesk management where as Aloware is more known for call transcription and engagement management .

logo CloudTalk

Focus area

CloudTalk is better than Aloware for

Software Failure Risk

  • low

logo Aloware

Focus area

Aloware is better than CloudTalk for

Software Failure Risk

  • low

About

Cloudtalk | Handle phone conversations in a modern way, Real-time Customer Card

aloware.com - Modern Contact Center

Financials

SEED

SEED

Business Need

Total Processes
(we found evidences for)

37

31

Total Goals
(we found evidences for)

6

5

Top Processes

Evidences indicate better relative satisfaction



sales call management


conference call management


communication management

tracking & monitoring communications

sending & publishing communications


contact list management


training & onboarding


workflow management


engagement management

engaging and following up



customer feedback management

measuring customer satisfaction



sales document management

contract management


international marketing


social media marketing



generation of new leads


social media management





Top Goals

Goals Achieved

  • Acquire customers

  • Improve internal communications

  • Increase sales & revenue

  • Enhance customer relationships

  • Launch new products

  • Enter new markets internationally or locally

  • See 3 more
  • Acquire customers

  • Increase sales & revenue

  • Improve efficiency

  • Improve ROI

  • Improve consistency

  • See 2 more

Top Channels

Channels Used

  • phone calls

  • text SMS

  • e-mail

  • chat

  • Slack

  • social media

  • omnichannel

  • mobile

  • Facebook

  • See 6 more
  • phone calls

  • text SMS

  • e-mail

  • chat

  • Slack

  • social media

  • omnichannel

  • mobile

  • Facebook

  • See 6 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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Business Setting