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Compare Bettermode vs Salesforce Community Cloud

Comparison Summary

For Bettermode vs Salesforce Community Cloud comparison, Our AI algorithm looked at 1813 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Bettermode and Salesforce Community Cloud to solve their respective business needs.

Pros and cons of Bettermode and Salesforce Community Cloud

Bettermode is more suited to businesses that require Engagement Management with Social Media and Community Building where as Salesforce Community Cloud is focused towards Engagement Management with User Generated Content and Collaboration with Mobile .

logo Bettermode

Focus area

Software Failure Risk

  • low

logo Salesforce Community Cloud

Focus area

Salesforce Community Cloud is better than Bettermode for

Software Failure Risk

  • low

About

A customizable community platform for businesses

Online Community Software - Salesforce.com

Age

2018

1999

Financials

SEED

IPO

Business Need

Total Processes
(we found evidences for)

56

50

Total Goals
(we found evidences for)

10

11

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up



content management

content publishing


knowledge management

creating knowledge base



helpdesk management


social media management

social media analytics

engaging on social media


lifetime value management



generation of new leads


customer feedback management


products & pricelist management


community marketing


sales review & feedback


training & onboarding


rating and review management



relationship management


loyalty management


communication management

sending & publishing communications


contact list management


workflow management



competitive intelligence



sales document management



customer case management


conversion management



opportunity management




Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Build brand awareness

  • Scale best practices

  • Establish thought leadership

  • Increase customer life time value

  • Improve brand engagement

  • Improve internal communications

  • Enter new markets internationally or locally

  • Launch new products

  • See 7 more
  • Acquire customers

  • Enhance customer relationships

  • Improve internal communications

  • Improve stakeholder relations

  • Scale best practices

  • Build brand awareness

  • Increase sales & revenue

  • Improve brand engagement

  • Improve efficiency

  • Enter new markets internationally or locally

  • Launch new products

  • See 8 more

Top Channels

Channels Used

  • mobile

  • website

  • blogs

  • user generated content

  • video

  • e-mail

  • phone calls

  • mobile app

  • chat

  • offline

  • on premises

  • social media

  • display advertisement

  • Twitter

  • channel partners

  • point of sale

  • See 13 more
  • mobile

  • website

  • blogs

  • user generated content

  • video

  • e-mail

  • phone calls

  • mobile app

  • chat

  • offline

  • on premises

  • social media

  • display advertisement

  • Twitter

  • channel partners

  • point of sale

  • See 13 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

low

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medium

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Integration Risk

low

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low

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Migration Risk

low

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low

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Business Setting