Overview: Wild Apricot and Salesforce Community Cloud as Community Management Category solutions.
Wild Apricot and Salesforce Community Cloud both enhance community management but cater to different needs. Wild Apricot excels in serving non-profits with extensive membership and event management capabilities, while offering robust support for large enterprises. Meanwhile, Salesforce Community Cloud focuses on engagement and collaboration, tailored for businesses in software and IT sectors, providing strong tools for customer relationship enhancement. Depending on organizational objectives, businesses can find a suitable fit with either platform's feature set.
Wild Apricot: Wild-apricot has been rated the #1 membership management software for six years. An instant free trial can be started now.
Salesforce Community Cloud: Salesforce's Digital Experience Platform enables rapid deployment of data-driven sites, portals, and apps. Customer journeys are seamlessly connected across various touchpoints.
Wild Apricot and Salesforce Community Cloud: Best Use cases based on the customer satisfaction data
Key Capabilities Supported
Wild Apricot provides strong capabilities in membership and helpdesk management to support community operations effectively. read more →
Salesforce Community Cloud facilitates collaboration and engagement management, fostering vibrant community interactions. read more →
Business Goals
Wild Apricot helps acquire customers and enhance relationships, aligning with the goal of scaling best practices for enterprises. read more →
Salesforce Community Cloud aims to acquire customers and improve stakeholder relations, suiting businesses focused on internal communication. read more →
Core Features
Wild Apricot’s standout features include data export/import, ease of migration, and custom reports, catering to large enterprises. read more →
Salesforce Community Cloud offers strong integration, analytics, and custom reporting features for technology-driven companies. read more →
Vendor Support
Wild Apricot provides 24/7 support and multiple support channels, ensuring robust service for complex community needs. read more →
Salesforce Community Cloud offers 24/7 support with key features focused on streamlined customer service through diverse channels. read more →
Segments and Industries
Wild Apricot is predominantly used by non-profits and large enterprises, indicating its suitability for structured community management. read more →
Salesforce Community Cloud is favored by enterprises and IT sectors, highlighting its tech-savvy community engagement tools. read more →
Operational Alignment
Wild Apricot integrates smoothly into large and non-profit operations, emphasizing detailed management functionalities. read more →
Salesforce Community Cloud aligns with fast-paced IT environments, promoting collaborative workflows and user interaction. read more →
Applying your context and needs changes the comparison
Failure Risk Guidance?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
Data
Support
Others
Wild Apricot in Action: Unique Use Cases
How efficiently Does Wild Apricot manage your Membership Management?
What makes Wild Apricot ideal for Event Management?
How can Wild Apricot optimize your Helpdesk Management Workflow?
Why is Wild Apricot the best choice for Communication Management?
What Are the key features of Wild Apricot for Contact List Management?
Salesforce Community Cloud in Action: Unique Use Cases
What benefits does Salesforce Community Cloud offer for Engagement Management?
What makes Salesforce Community Cloud ideal for Collaboration?
What makes Salesforce Community Cloud ideal for Knowledge Management?
What Are the key features of Salesforce Community Cloud for Community Building?
Alternatives
Integrations
Few Wild Apricot Integrations
Few Salesforce Community Cloud Integrations
News
Latest Salesforce Community Cloud News
Salesforce Unveils Life Sciences Partner Network to Accelerate Digital Labor and Data Programs
Salesforce has launched the Life Sciences Partner Network, aiming to accelerate digital labor and data initiatives for pharmaceutical and biotech companies by connecting them with specialized partners and solutions within its ecosystem.
