Viafoura Overview

Viafoura collaborates with over 800 media brands to enhance digital audience engagement, conversion, and monetization. The platform's community engagement solutions empower publishers to build thriving online communities. By automating on-site customer acquisition and enhancing personalization, Viafoura captures first-party data, which is crucial for understanding user engagement and passion. This data allows for trend analysis and audience segmentation, enabling publishers to activate their data effectively. Unique features like content personalization and moderation foster a civil and engaging community environment, which is vital for user retention and increased site monetization.

Use Cases

Customers recommend Engagement Management, Sending & Publishing Communications, Community Building, as the business use cases that they have been most satisfied with while using Viafoura.

Other use cases:

  • Lead Engagement
  • Rating And Review Management
  • Engaging On Social Media
  • Content Curation
  • Social Media Analytics
  • Content Publishing
  • Generation Of New Leads
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Business Priorities

Launch New Products and Establish Thought Leadership are the most popular business priorities that customers and associates have achieved using Viafoura.

Other priorities:

  • Scale Best Practices
  • Improve Digital And Social Presence
  • Acquire Customers
  • Enhance Customer Relationships
  • Increase Sales & Revenue
  • Improve ROI
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Viafoura Use-Cases and Business Priorities: Customer Satisfaction Data

Viafoura works with different mediums / channels such as Print Media. Newspaper. User Generated Content etc.

Viafoura's features include Personalization, and Gamification. and Viafoura support capabilities include Chat Support, 24/7 Support, AI Powered, etc. also Viafoura analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Their systems eliminate many offensive, racist and inappropriate comments, freeing up producer time to focus on journalism and engagement...." Peer review by Dustin B, Audience Development Lead

Peer review evidence (same sources as the product rating summary)

"...We will continue to focus on growing our digital community to improve engagement on the websites and apps...." Pelmorex Corp. Calls on Viafoura to Help Expand Active Community Membership By Over 50 Percent
"...Tune in now to learn why building an onsite community should be a top priority for digital publishers and media companies as they look to build and monetize a direct relationship with their audience...." Guides and research hosted by industry leaders
"...Our community-building solution includes user registration and profile management, protected commenting, live chat, live blogging, ratings & reviews and data insights...." Peer review

Viafoura, Zapnito, Bettermode, Socialengine, Forj, etc., all belong to a category of solutions that help Community Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Viafoura partners with over 800 media brands to engage and monetize digital audiences. Community engagement solutions are provided for audience conversion and management.

Popular Business Setting

for Viafoura

Top Industries

  • Internet

Popular in

  • Large Enterprise
  • Enterprise
  • Mid Market

Viafoura is popular in Internet, and is widely used by Large Enterprise, Enterprise, and Mid Market.

Viafoura Customer wins, Customer success stories, Case studies

What benefits does Viafoura offer for Engagement Management?

How does Viafoura address your Sending & Publishing Communications Challenges?

What Are the key features of Viafoura for Community Building?

What solutions does Viafoura provide for Lead Engagement?

11 buyers and buying teams have used Cuspera to assess how well Viafoura solved their Community Management needs. Cuspera uses 371 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Community Management needs.

 

Salem Media Group Launches Advanced Community Engagement Platform with Viafoura

Salem Media Group has launched its community engagement platform using Viafoura's solutions. This partnership aims to enhance audience interaction, increase user registrations, and provide advanced m...oderation and analytics tools. Viafoura's technology will support Salem Media Group in fostering a vibrant community and expanding its registered user base.

Read on →
 

Zoomer Media Continues Expansion of Viafoura Partnership, with Launch of MobileSyrup!

Zoomer Media has expanded its partnership with Viafoura by launching MobileSyrup, which now uses Viafoura's engagement tools, including AI Moderation and Mobile SDK, to enhance community interaction ...and content moderation. This collaboration aims to boost engagement and maintain content quality for MobileSyrup's audience.

Read on →
 

WPLG Supercharges Community Engagement Ahead of Independent Relaunch

WPLG has implemented Viafoura's full suite, including Conversations, Community Chat, and Live Blog, to enhance digital engagement as it transitions to an independent broadcaster. This integration aim...s to foster community interaction and convert anonymous users into registered participants.

Read on →

20 Minutes (Rossel and Ouest France Group) - Media Production - Large

Viafoura Real-Time Commenting helped 20 Minutes, a top French newspaper, boost audience engagement for 22 million monthly users. The platform replaced their in-house system, offering real-time conver...sations and deeper insights into user behavior. Features like real-time notifications and a news feed kept readers updated and engaged. The admin console gave 20 Minutes more control and reporting. This partnership enabled a more personalized, interactive experience for their digital audience.

Radio-Canada - Media Production - Large

Viafoura helped Radio-Canada create a Federal Elections Conversation Page. The page drove 985 times more time spent in comments and 25 times more comments and replies than other site pages. Radio-Can...ada saw 125 times more first-time commenters per page and 10% higher registrations than competitors. The platform enabled real-time political discussion with advanced moderation and engagement tools. This made Radio-Canada the top site in Canada for election engagement.

Reach plc - Media Production - Very Large

Viafoura's community platform helped Reach plc turn reader comments into high-performing editorial content. Reach used a 4-step UGC Recirculation Flywheel to capture, curate, and recirculate reader d...iscussions, then optimize them for SEO. This strategy led to 70% of recirculated articles being featured on Google Discover. The approach generated 7-figure monthly page views and boosted authentic community engagement across 120+ brands.

Viafoura Your Digital Experience Platform

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Peers used Viafoura for engagement management and sending & publishing communications

Viafoura Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.90/5

Read Reviews (2)
Analytics

4.56/5

Read Reviews (37)
Custom Reports

3.95/5

Read Reviews (9)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.90/5

Read Reviews (2)
Analytics

4.56/5

Read Reviews (37)
Custom Reports

3.95/5

Read Reviews (9)

Viafoura Integrations

Viafoura integrates with a wide range of software applications through its robust data import and export capabilities.

Data Import
Data Export

Software Failure Risk Guidance

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for Viafoura

Overall Risk Meter

Low Medium High

Top Failure Risks for Viafoura

Viafoura News

Partnership

Viafoura and Tickaroo Announce Strategic Partnership to Deliver Live Blogging and Interactive Community Experiences for Publishers

Viafoura and Tickaroo have formed a strategic partnership to enhance live blogging and community engagement for publishers. This collaboration integrates Tickaroo's live blogging technology with Viafoura's community tools, offering publishers a comprehensive solution for interactive audience experiences. The partnership aims to expand engagement and content creation capabilities across North America and Europe.

Awards

Viafoura Sets New Record with 19 G2 Winter 2026 Badges

Viafoura achieved a record 19 G2 Winter 2026 badges, highlighting its excellence in enterprise solutions, ROI, support, and usability. The accolades reflect strong client partnerships and success stories across North America and Europe, with notable recognition from UK publishers like The Telegraph and The Independent.

Partnership

Viafoura + Futuri Unveil First-Ever Predictive Audience Intelligence Solution for Digital Publishers

Viafoura and Futuri Media have announced a strategic partnership to launch a predictive audience intelligence solution for digital publishers. This collaboration combines Viafoura's community insights with Futuri's predictive analytics to help publishers identify trending stories, optimize content, and enhance audience engagement. The solution aims to boost content production speed, reporter productivity, and revenue opportunities through AI-driven insights.

Partnership

Viafoura + Futuri Unveil First-Ever Predictive Audience Intelligence ...

Viafoura and Futuri Media have formed a strategic partnership to launch a predictive audience intelligence solution for digital publishers. This collaboration combines Viafoura's community engagement capabilities with Futuri's AI-driven analytics to help publishers predict audience interests, optimize content creation, and enhance engagement. The solution aims to boost content velocity, reporter productivity, and revenue opportunities by leveraging real-time trend monitoring and AI-powered content generation.

Viafoura Profile

Company Name

Viafoura

Company Website

//viafoura.com

HQ Location

261 Davenport Road, Suite 200 Toronto, ON Canada M5R 1K3

Employees

51-100

Social

Financials

PRE-SEED