Viafoura Overview

Viafoura collaborates with over 800 media brands to enhance digital audience engagement, conversion, and monetization. The platform's community engagement solutions empower publishers to build thriving online communities. By automating on-site customer acquisition and enhancing personalization, Viafoura captures first-party data, which is crucial for understanding user engagement and passion. This data allows for trend analysis and audience segmentation, enabling publishers to activate their data effectively. Unique features like content personalization and moderation foster a civil and engaging community environment, which is vital for user retention and increased site monetization.

Use Cases

Customers recommend Engagement Management, Sending & Publishing Communications, Community Building, as the business use cases that they have been most satisfied with while using Viafoura.

Other use cases:

  • Lead Engagement
  • Rating And Review Management
  • Engaging On Social Media
  • Content Curation
  • Social Media Analytics
  • Content Publishing
  • Generation Of New Leads
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Business Priorities

Launch New Products and Establish Thought Leadership are the most popular business priorities that customers and associates have achieved using Viafoura.

Other priorities:

  • Scale Best Practices
  • Improve Digital And Social Presence
  • Acquire Customers
  • Enhance Customer Relationships
  • Increase Sales & Revenue
  • Improve ROI
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Viafoura Use-Cases and Business Priorities: Customer Satisfaction Data

Viafoura works with different mediums / channels such as Print Media. Newspaper. User Generated Content etc.

Viafoura's features include Personalization, and Gamification. and Viafoura support capabilities include Chat Support, 24/7 Support, AI Powered, etc. also Viafoura analytics capabilities include Analytics, and Custom Reports.

Reviews

"...With Viafoura, we re able to empower our readers and newsroom to engage around topics that matter to our community...." Peer review by The Virginian-Pilot, Director of Digital Strategy, The Virginian-Pilot

Viafoura, Zapnito, Bettermode, Socialengine, Forj, etc., all belong to a category of solutions that help Community Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Viafoura partners with over 800 media brands to engage and monetize digital audiences. Community engagement solutions are provided for audience conversion and management.

Popular Business Setting

for Viafoura

Top Industries

  • Internet

Popular in

  • Large Enterprise
  • Enterprise
  • Mid Market

Viafoura is popular in Internet, and is widely used by Large Enterprise, Enterprise, and Mid Market.

Viafoura Customer wins, Customer success stories, Case studies

Why is Viafoura the best choice for Engagement Management?

How does Viafoura address your Sending & Publishing Communications Challenges?

How can Viafoura optimize your Community Building Workflow?

How does Viafoura address your Lead Engagement Challenges?

11 buyers and buying teams have used Cuspera to assess how well Viafoura solved their Community Management needs. Cuspera uses 371 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Community Management needs.

 

WPLG Supercharges Community Engagement Ahead of Independent Relaunch

WPLG has implemented Viafoura's full suite, including Conversations, Community Chat, and Live Blog, to enhance digital engagement as it transitions to an independent broadcaster. This integration aim...s to foster community interaction and convert anonymous users into registered participants.

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SecurityInfoWatch Launches New Community Engagement Platform

SecurityInfoWatch.com has launched a new community engagement platform powered by Viafoura. This platform allows users to comment on articles, engage with peers, and participate in discussions direct...ly on the site. The new system replaces the site's previous forums and aims to enhance reader interaction and community building within the security industry.

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Viafoura | Forum Communications Expands Viafoura Across NewsCenter1 to Deepen Community Engagement

Forum Communications has expanded its use of Viafoura's community engagement tools across NewsCenter1, a key news outlet in Rapid City, South Dakota. This expansion includes features like Conversatio...ns, Engagement Starter, and Auto Moderation, aimed at boosting audience interaction, registrations, and subscriptions. The integration aligns with Forum's strategy to enhance digital experiences and audience connection.

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Canadian Broadcasting Corporation (CBC) - Media Production

Viafoura Community Building Suite helped CBC fight disruptive trolling and boost user engagement. CBC used civility tools like email verification and user muting to improve online discussions. CBC sa...w a 20% increase in average daily attention time per user. Comments per user rose by 35%, replies by 34%, and likes by 62%. New daily registered users increased by 45%. Flagged comments dropped by 23%. CBC improved retention, loyalty, and created a safer online community.

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El Tiempo - Media Production

Viafoura Community Building Platform helped El Tiempo improve user engagement. El Tiempo wanted to connect more with its readers and understand user interactions. They replaced their old commenting s...ystem with Viafoura for better engagement tools and analytics. After using Viafoura, El Tiempo saw a 55% increase in pageviews, 64% more attention minutes, and 82% more likes. The platform also boosted comments, replies, and time spent on site.

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GEDI Group - Media Production

Viafoura's auto-moderation helped GEDI Group boost user engagement on their digital platforms. Before, users waited 18.4 minutes for comment approval, slowing real-time conversations. After switching... to auto-moderation, GEDI saw a 33% increase in comments and a 19% growth in commenters. Human moderation workload dropped by 57%. Now, 85% of comments go live instantly. GEDI Group expects to double their community volumes next year.

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Viafoura Your Digital Experience Platform

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Peers used Viafoura for engagement management and sending & publishing communications

Viafoura Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.90/5 ★

Read Reviews (2)
Analytics

4.56/5 ★

Read Reviews (37)
Custom Reports

3.95/5 ★

Read Reviews (9)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.90/5 ★

Read Reviews (2)
Analytics

4.56/5 ★

Read Reviews (37)
Custom Reports

3.95/5 ★

Read Reviews (9)

Viafoura Integrations

Viafoura integrates with a wide range of software applications through its robust data import and export capabilities.

Data Import

4.70/5 ★

Read Reviews (18)
Data Export

2.50/5 ★

Read Reviews (2)

Software Failure Risk Guidance

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for Viafoura

Overall Risk Meter

Low Medium High

Top Failure Risks for Viafoura

Viafoura News

Partnership

Viafoura + Futuri Unveil First-Ever Predictive Audience Intelligence Solution for Digital Publishers

Viafoura and Futuri Media have announced a strategic partnership to launch a predictive audience intelligence solution for digital publishers. This collaboration combines Viafoura's community insights with Futuri's predictive analytics to help publishers identify trending stories, optimize content, and enhance audience engagement. The solution aims to boost content production speed, reporter productivity, and revenue opportunities through AI-driven insights.

Partnership

Viafoura + Futuri Unveil First-Ever Predictive Audience Intelligence ...

Viafoura and Futuri Media have formed a strategic partnership to launch a predictive audience intelligence solution for digital publishers. This collaboration combines Viafoura's community engagement capabilities with Futuri's AI-driven analytics to help publishers predict audience interests, optimize content creation, and enhance engagement. The solution aims to boost content velocity, reporter productivity, and revenue opportunities by leveraging real-time trend monitoring and AI-powered content generation.

Product

2025-06-24T18:30:00.000Z

Viafoura's June 2025 release enhances comment moderation and identity management, adding support for multiple client IDs in OIDC login configurations and featuring comment replies for better visibility. Bug fixes include resolving issues with Ratings & Reviews and Sharebar components. These updates aim to boost engagement and streamline user interactions on their platform.

Product

Releases: viafoura-elio/GitTools-actions

Releases: viafoura-elio/GitTools-actions

Viafoura Profile

Company Name

Viafoura

Company Website

//viafoura.com

HQ Location

261 Davenport Road, Suite 200 Toronto, ON Canada M5R 1K3

Employees

51-100

Social

Financials

PRE-SEED