Viafoura Overview

Viafoura collaborates with over 800 media brands to enhance digital audience engagement, conversion, and monetization. The platform's community engagement solutions empower publishers to build thriving online communities. By automating on-site customer acquisition and enhancing personalization, Viafoura captures first-party data, which is crucial for understanding user engagement and passion. This data allows for trend analysis and audience segmentation, enabling publishers to activate their data effectively. Unique features like content personalization and moderation foster a civil and engaging community environment, which is vital for user retention and increased site monetization.

Use Cases

Customers recommend Engagement Management, Sending & Publishing Communications, Community Building, as the business use cases that they have been most satisfied with while using Viafoura.

Other use cases:

  • Lead Engagement
  • Rating And Review Management
  • Engaging On Social Media
  • Content Curation
  • Social Media Analytics
  • Content Publishing
  • Generation Of New Leads
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Business Priorities

Launch New Products and Establish Thought Leadership are the most popular business priorities that customers and associates have achieved using Viafoura.

Other priorities:

  • Scale Best Practices
  • Improve Digital And Social Presence
  • Acquire Customers
  • Enhance Customer Relationships
  • Increase Sales & Revenue
  • Improve ROI
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Viafoura Use-Cases and Business Priorities: Customer Satisfaction Data

Viafoura works with different mediums / channels such as Print Media. Newspaper. User Generated Content etc.

Viafoura's features include Personalization, and Gamification. and Viafoura support capabilities include Chat Support, 24/7 Support, AI Powered, etc. also Viafoura analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Viafoura is a much needed and welcomed enhancement to Graham Media Group, improving the user experience and increasing audience engagement across our sites...." Peer review by Jon Beard, Director of Digital Product Development, Graham Media Group

Viafoura, Zapnito, Bettermode, Socialengine, Forj, etc., all belong to a category of solutions that help Community Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Viafoura partners with over 800 media brands to engage and monetize digital audiences. Community engagement solutions are provided for audience conversion and management.

Popular Business Setting

for Viafoura

Top Industries

  • Internet

Popular in

  • Large Enterprise
  • Enterprise
  • Mid Market

Viafoura is popular in Internet, and is widely used by Large Enterprise, Enterprise, and Mid Market.

Comprehensive Insights on Viafoura Use Cases

What makes Viafoura ideal for Engagement Management?

What Are the key features of Viafoura for Sending & Publishing Communications?

What solutions does Viafoura provide for Community Building?

How can Viafoura optimize your Lead Engagement Workflow?

11+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Viafoura solved their Community Management needs. Cuspera uses 371 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Community Management needs.

Case Studies

Publishing

CASE STUDY The Independent

Viafoura helped The Independent improve user engagement and increase registrations. The Independent faced low engagement and manual moderation challenges. Viafoura's automatic moderation and new comm...enting tools made conversations civil and easy. The Independent added a registration gate to capture user data. Registrations increased by 100% in 12 months. Users spent 15 times more time on-site after registering.

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Media Production

CASE STUDY Sonoma Media Investments

Viafoura helped Sonoma Media Investments boost reader engagement and community interaction. SMI used Viafoura's Conversations, Moderation, Notification Bell, and Broadcast notifications. Readers now ...find active discussions more easily and get alerts for replies and likes. SMI saw a 583% increase in anonymous to active engaged users, a 93% rise in pageviews per user, and an 85% increase in registered UGC contributors. Impressions in the commenting section grew by 14.6%, driving more ad revenue.

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Media Production

CASE STUDY The Virginian-Pilot

Viafoura Community Building Suite helped The Virginian-Pilot grow daily active users and paid subscribers. The Virginian-Pilot wanted to boost onsite engagement and reduce moderation time. Viafoura p...rovided tools for real-time conversations, auto moderation, and audience insights. After one year, time spent on site doubled, pageviews from daily active users rose 39%, comments per article increased 10%, and overall likes went up 19%. The newsroom now uses first-party data to track engagement and saves time with automated moderation.

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Media Production

CASE STUDY Swift Communications

Viafoura helped Swift Communications boost audience engagement by 2.6 times. The Conversations tool made commenting easier and more open, letting users log in with email or social profiles. Swift gai...ned access to first-party data, allowing for better personalization and ad targeting. Ad placement in comments opened new revenue streams. Automatic Moderation cut moderation time by 70% and reduced spam comments by 99%. The platform improved both user and team experiences, leading to more contributors and higher engagement.

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Publishing

CASE STUDY The Philadelphia Inquirer

Viafoura Conversations helped The Philadelphia Inquirer boost engagement on Inquirer.com during Eagles games. The Gameday Central feature offered live video, real-time comments, and stats for fans. V...iafoura’s tool powered the comments and used automated moderation to keep discussions civil. The site saw a 4.5x increase in on-site engagement, a 14% rise in registrations, and a 20% increase in time spent by subscribers. Fans spent 59% of their time in the comments section, showing strong interaction.

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Media Production

CASE STUDY Sportsnet

Viafoura helped Sportsnet improve user engagement by removing the 'load comments' button. Now, top comments show automatically at the end of each article. This change made it easier for fans to join ...conversations. Sportsnet saw a 24% increase in time spent in comments, a 14% rise in registrations per million page views, and a 262% increase in comment readers. The new setup encourages real-time interaction and builds a stronger fan community.

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Video

Viafoura Your Digital Experience Platform

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Peers used Viafoura for engagement management and sending & publishing communications

Viafoura Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.90/5 ★

Read Reviews (2)
Analytics

4.56/5 ★

Read Reviews (37)
Custom Reports

3.95/5 ★

Read Reviews (9)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.90/5 ★

Read Reviews (2)
Analytics

4.56/5 ★

Read Reviews (37)
Custom Reports

3.95/5 ★

Read Reviews (9)

Viafoura Integrations

Viafoura integrates with a wide range of software applications through its robust data import and export capabilities.

Data Import

4.70/5 ★

Read Reviews (18)
Data Export

2.50/5 ★

Read Reviews (2)

Outbrain

3.88 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

LoginRadius

4.37 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Aptitude RevStream

4.0 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Software Failure Risk Guidance

?

for Viafoura

Overall Risk Meter

Low Medium High

Top Failure Risks for Viafoura

Viafoura News

Product

Releases: viafoura-elio/GitTools-actions

Releases: viafoura-elio/GitTools-actions

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Product

The March 2025 release includes several bug fixes

Viafoura's March 2025 release delivers multiple bug fixes across its Conversations, Login, and Notifications features, including improvements to ad loading, comment sorting, token handling, notification tray access, reply counters, login session stability, and comment count accuracy.

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Customer

The Baltimore Banner Launches New Era of Community Engagement with Viafoura Tools!

The Baltimore Banner has launched Viafoura's community engagement tools to enhance reader interactions, including features like commenting and live blogging.

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Customer

Building a Thriving Tech Community: Authority Media Goes Live with Viafoura!

Authority Media's Android Authority and SoundGuys now use Viafoura's tools for real-time interaction, AI moderation, and personalized experiences, aiming to enhance community engagement and leverage first-party data for growth.

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Viafoura Profile

Company Name

Viafoura

Company Website

//viafoura.com

HQ Location

261 Davenport Road, Suite 200 Toronto, ON Canada M5R 1K3

Employees

51-100

Social

Facebook Linkedin Twitter

Financials

PRE-SEED