cuspera logo CUSPERA

Compare Hivebrite vs Salesforce Community Cloud

Comparison Summary

For Hivebrite vs Salesforce Community Cloud comparison, Our AI algorithm looked at 2436 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Hivebrite and Salesforce Community Cloud to solve their respective business needs.

Pros and cons of Hivebrite and Salesforce Community Cloud

Hivebrite is more suited to businesses that require Community Engagement and Content Management where as Salesforce Community Cloud is focused towards Engagement Management with User Generated Content and Collaboration with Mobile .

Both Hivebrite and Salesforce Community Cloud are Community Management software, peers recommend Hivebrite for Build white-labeled community platform and Community Event Management where as Salesforce Community Cloud is more known for engaging and following up and collaboration .

logo Hivebrite

Focus area

Hivebrite is better than Salesforce Community Cloud for

Software Failure Risk

  • low

logo Salesforce Community Cloud

Focus area

Salesforce Community Cloud is better than Hivebrite for

Software Failure Risk

  • low

About

The online community platform - to manage and engage all types of private communities

Online Community Software - Salesforce.com

Age

2015

1999

Financials

SERIES B

IPO

Business Need

Total Processes
(we found evidences for)

30

50

Total Goals
(we found evidences for)

4

11

Top Processes

Evidences indicate better relative satisfaction


engagement management


communication management

sending & publishing communications


content management

content publishing







membership management


training & onboarding


contact list management


knowledge management


customer feedback management


social media management

managing social media account


lifetime value management


customer case management



relationship management


workflow management



helpdesk management


conversion management


loyalty management


sales document management



opportunity management


competitive intelligence


rating and review management




Top Goals

Goals Achieved

  • Build brand awareness

  • Improve brand engagement

  • Increase sales & revenue

  • Enhance customer relationships

  • See 1 more
  • Acquire customers

  • Enhance customer relationships

  • Improve internal communications

  • Improve stakeholder relations

  • Scale best practices

  • Build brand awareness

  • Increase sales & revenue

  • Improve brand engagement

  • Improve efficiency

  • Enter new markets internationally or locally

  • Launch new products

  • See 8 more

Top Channels

Channels Used

  • mobile

  • website

  • blogs

  • user generated content

  • video

  • e-mail

  • phone calls

  • mobile app

  • chat

  • offline

  • on premises

  • social media

  • display advertisement

  • Twitter

  • channel partners

  • point of sale

  • See 13 more
  • mobile

  • website

  • blogs

  • user generated content

  • video

  • e-mail

  • phone calls

  • mobile app

  • chat

  • offline

  • on premises

  • social media

  • display advertisement

  • Twitter

  • channel partners

  • point of sale

  • See 13 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Security & Privacy Risk

low

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Integration Risk

low

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Migration Risk

low

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Business Setting