Packback Overview
This is a summary of the comprehensive capabilities and benefits of Packback based on over 711 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Packback, Discourse, Zapnito, Hivebrite, Higher Logic Online Community, etc., all belong to a category of solutions that help Community Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Packback is right for your needs? Our Cuspera AI engine can evaluate how Packback fits your specific business needs, industry, and context. Get your personalized assessment report today.
Packback supports business activities such as:
- Engagement Management
- Coaching
- Communication Management
- Engaging On Social Media
- Proposal & Quote Management
Packback can help you with many business goals, such as Scale Best Practices, Improve Internal Communications, Increase Sales & Revenue, and Improve Digital And Social Presence. It can help manage these activities if you use E-Mail and Promotions for these needs. As a solution, Packback's capabilities include Personalization, Gamification, and Feedback Surveys.
Reviews
"...About this webinar: Recording an engaging lecture requires completely different skills than presenting a lecture in-person...." Webinars
Cuspera Reviews
66 buyers and buying teams have used Cuspera to assess how well Packback solved their Community Management needs. Cuspera uses 711 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Community Management needs.
Business Priorities
Scale Best Practices and Improve Internal Communications are the most popular business priorities peers achieved using Packback.
Use Cases
Peers recommend Engagement Management , Coaching , Communication Management , as the business use cases that they have been most satisfied while using Packback.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Engagement Management |
4.97/5 ★ |
"...About this webinar: Recording an engaging lecture requires completely different skills than presenting a lecture in-person...." Webinars |
| engaging and following up |
4.97/5 ★ |
"...Packback adheres to a product philosophy of building tools and features that inspire students to engage in meaningful discussion...." Student Outcomes |
| Coaching with E-Mail |
4.77/5 ★ |
"...Once students experience coaching and moderation for the training weeks of the semester, a significant reduction in moderated posts occurs thereafter. ..." Student Outcomes |
| Communication Management with E-Mail |
4.71/5 ★ |
"...Each post a user publishes on PackBack is assigned a number of curiosity points, which are meant to help assess the creativity and originality of students posts...." The Power of Advocacy: How one Email can Change an Entire Semester |
| sending & publishing communications |
4.66/5 ★ |
"...Please send an email to our team to start the process! ..." Packback's LTI Integration |
| PEER EXPERIENCES | |
|---|---|
| Engagement Management |
4.97/5 ★ |
"...About this webinar: Recording an engaging lecture requires completely different skills than presenting a lecture in-person...." Webinars |
|
| engaging and following up |
4.97/5 ★ |
| Coaching with E-Mail |
4.77/5 ★ |
"...Once students experience coaching and moderation for the training weeks of the semester, a significant reduction in moderated posts occurs thereafter. ..." Student Outcomes |
|
| Communication Management with E-Mail |
4.71/5 ★ |
"...Each post a user publishes on PackBack is assigned a number of curiosity points, which are meant to help assess the creativity and originality of students posts...." The Power of Advocacy: How one Email can Change an Entire Semester |
|
| sending & publishing communications |
4.71/5 ★ |
15+ more Business Use Cases
Our AI advisor, Wyz, harnessed 711 insights from peers and experts to help you assess how these Packback use cases fit your Community Management needs.
Frequently Asked Questions(FAQ)
for Packback
What is Packback?
What is Packback used for?
What are the top features of Packback?
What are Packback alternatives?
Where is Packback located?
Peers used Packback to Scale best practices and Improve internal communications
Packback Alternatives
Peer and Expert Opinion on Features
for Packback
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (14) |
| Gamification | Read Reviews (10) |
| Feedback surveys | Read Reviews (5) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (14) |
| Gamification | Read Reviews (10) |
| Feedback surveys | Read Reviews (5) |
IT and Other Capabilities
for Packback
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (30) |
| Data Export | Read Reviews (12) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (30) |
| Data Export | Read Reviews (12) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Chat Support | Read Reviews (14) |
| 24/7 Support | Read Reviews (55) |
| Email Support | Read Reviews (2) |
| Phone Support | Read Reviews (2) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Chat Support | Read Reviews (14) |
| 24/7 Support | Read Reviews (55) |
| Email Support | Read Reviews (2) |
| Phone Support | Read Reviews (2) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (33) |
| Custom Reports | Read Reviews (85) |
| Analytics | Read Reviews (29) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (33) |
| Custom Reports | Read Reviews (85) |
| Analytics | Read Reviews (29) |
Software Failure Risk Guidance
?for Packback
Overall Risk Meter
Top Failure Risks for Packback
Vendor Profile Details
Company Name
Packback
Company Website
https://www.packback.co/HQ Location
55 East Jackson Blvd , 600, Chicago, Illinois 60604, US
Employees
11-50
Social
Financials
SERIES B
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