Packback Overview

Packback is an AI supported Inquiry driven online discussion platform. It is targeted for students and the learning community, to engage in asking open-ended questions and facilitates discussions between students and instructors.

Packback has a 3-tier feedback process which features automated flagging, moderator review, and Professor feedback.

Packback’s automated platform makes for faster review of discussions and reduces instructor time for providing responses. The tools available, in addition to making the sorting, rating, and coaching activities faster, also facilitates automated tracking of participation and roster management.

Cuspera Reviews

66 buyers and buying teams have used Cuspera to assess how well Packback solved their Community Management needs. Cuspera uses 711 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Community Management needs.

Business Priorities

Scale Best Practices and Improve Internal Communications are the most popular business priorities peers achieved using Packback.

Other priorities:

  • Increase Sales & Revenue
  • Improve Digital And Social Presence
See all business priorities See less business priorities

Use Cases

Peers recommend Engagement Management , Coaching , Communication Management , as the business use cases that they have been most satisfied while using Packback.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Engagement Management

4.97/5

Read Reviews (150)

"...About this webinar: Recording an engaging lecture requires completely different skills than presenting a lecture in-person...." Webinars
engaging and following up

4.97/5

Read Reviews (148)

"...It s a challenge to reframe the way one teaches, particularly when (like me) a professor is accustomed to engaging students through in-class discussion...."
Coaching with E-Mail

4.77/5

Read Reviews (26)

"...Packback delivers a unique method of scaling feedback through the use of algorithmic coaching or AI.  ..." Packback
Communication Management with E-Mail

4.71/5

Read Reviews (14)

"...Please send an email to our team to start the process! ..." Packback's LTI Integration
sending & publishing communications

4.66/5

Read Reviews (12)

"...Please send an email to our team to start the process! ..."
PEER EXPERIENCES
Engagement Management

4.97/5

Read Reviews (150)

"...About this webinar: Recording an engaging lecture requires completely different skills than presenting a lecture in-person...." Webinars
engaging and following up

4.97/5

Read Reviews (148)

Coaching with E-Mail

4.77/5

Read Reviews (26)

"...Packback delivers a unique method of scaling feedback through the use of algorithmic coaching or AI.  ..." Packback
Communication Management with E-Mail

4.71/5

Read Reviews (14)

"...Please send an email to our team to start the process! ..." Packback's LTI Integration
sending & publishing communications

4.71/5

Read Reviews (12)

15+ more Business Use Cases

Our AI advisor, Wyz, harnessed 711 insights from peers and experts to help you assess how these Packback use cases fit your Community Management needs.

Frequently Asked Questions(FAQ)

for Packback

What is Packback?

Packback is an AI supported Inquiry driven online discussion platform. It is targeted for students and the learning community, to engage in asking open-ended questions and facilitates discussions between students and instructors.

What is Packback used for?

Packback is a Community Management Software mainly used by its customers to Scale Best Practices and Improve Internal Communications by Engagement Management, Coaching and Communication Management .

What are the top features of Packback?

Personalization, Gamification and Feedback surveys are some of the top features of Packback.

What are Packback alternatives?

Discourse, Zapnito, Hivebrite and Higher Logic Online Community are popular alternatives for Packback.

Where is Packback located?

Packback is headquartered at 55 East Jackson Blvd , 600, Chicago, Illinois 60604, US.

Peers used Packback to Scale best practices and Improve internal communications

Peer and Expert Opinion on Features

for Packback

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Personalization

4.63/5

Read Reviews (14)
Gamification

3.56/5

Read Reviews (10)
Feedback surveys

3.97/5

Read Reviews (5)
FEATURES RATINGS AND REVIEWS
Personalization

4.63/5

Read Reviews (14)
Gamification

3.56/5

Read Reviews (10)
Feedback surveys

3.97/5

Read Reviews (5)

IT and Other Capabilities

for Packback

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.68/5

Read Reviews (30)
Data Export

4.29/5

Read Reviews (12)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.68/5

Read Reviews (30)
Data Export

4.29/5

Read Reviews (12)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Chat Support

4.65/5

Read Reviews (14)
24/7 Support

4.45/5

Read Reviews (55)
Email Support

3.77/5

Read Reviews (2)
Phone Support

3.77/5

Read Reviews (2)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Chat Support

4.65/5

Read Reviews (14)
24/7 Support

4.45/5

Read Reviews (55)
Email Support

3.77/5

Read Reviews (2)
Phone Support

3.77/5

Read Reviews (2)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.69/5

Read Reviews (33)
Custom Reports

4.80/5

Read Reviews (85)
Analytics

4.51/5

Read Reviews (29)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.69/5

Read Reviews (33)
Custom Reports

4.80/5

Read Reviews (85)
Analytics

4.51/5

Read Reviews (29)

Software Failure Risk Guidance

?

for Packback

Overall Risk Meter

Low Medium High

Top Failure Risks for Packback

Vendor Profile Details

Company Name

Packback

Company Website

https://www.packback.co/

HQ Location

55 East Jackson Blvd , 600, Chicago, Illinois 60604, US

Employees

11-50

Social

Financials

Series B