Real-World Case Studies and Customer Success Stories with Comarch SA

Comarch BSS Suite helped Xtrim, Ecuador's largest MSO, centralize billing and customer care for TV, Internet, and telephony. The new system... unified regional operations, halved subscriber onboarding time, and cut technician site visits by 30%. Xtrim reduced operating costs by 25% and launched new offers in hours instead of days. Management now accesses consolidated reports in minutes, boosting decision-making and customer satisfaction.
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Comarch Next Generation Service Assurance helped Vodafone Germany cut CAPEX by 47% and OPEX by 68%. The solution replaced three... legacy systems and now monitors over 750,000 network elements. Vodafone shifted to customer-centric service assurance with integrated monitoring for all network domains. Automation improved operational efficiency and reduced problem resolution times. Service quality and customer experience improved for over 150 top corporate clients.
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Comarch Field Service Management helped ViaSat automate work order management and technician scheduling. ViaSat needed to manage a growing number... of broadband customers and coordinate with multiple fulfillment partners. The solution enabled automated dispatching, resource allocation, and real-time reporting. ViaSat reduced appointment scheduling time and increased daily work order completion. Technicians gained mobile access to task details, improving customer service speed and reliability.
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Comarch helped a European Tier 1 telecom operator transform operations across three markets. The operator needed to speed up time... to market, unify product offerings, and automate order delivery for business customers. Comarch implemented a centralized BSS/OSS system with a product catalog and service fulfillment orchestration. This led to an 87% to 91% reduction in human time for order-to-delivery and 100% automation of B2B broadband service orders. The operator now manages offers and fulfillment for multiple countries from a single system.
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Comarch Resource & Service Inventory helped Telekom Deutschland gain end-to-end visibility of network services. The solution improved incident, problem, and... change management by integrating resource and service layers. T-Mobile Germany used Comarch OSS to consolidate its OSS landscape and simplify network management. The project enabled flexible service modeling and seamless integration with other systems. As a result, Telekom Deutschland achieved smoother operations and a consolidated overview of service ownership.
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Comarch Resource & Service Inventory helped Telekom Deutschland gain end-to-end visibility of network services. The solution improved incident, problem, and... change management by integrating resource and service layers. T-Mobile Germany consolidated its OSS landscape, enabling smoother cooperation between service and resource inventory systems. The project led to a more unified network management platform and better service modeling. This partnership supports T-Mobile's ongoing network transformation and future integration goals.
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Comarch Next Generation Network Planning helped Telefónica improve network planning in five Latin American subsidiaries. Telefónica faced rising network traffic... and high operational costs due to legacy systems. Comarch delivered a unified OSS solution, integrating inventory, configuration, and reconciliation tools. This solution reduced network management costs and simplified IT environments. Telefónica expects faster network deployments and better resource use across Argentina, Chile, Peru, Colombia, and Brazil.
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Comarch Convergent Billing System helped Siminn, Iceland's largest telecom, modernize its billing operations. Siminn replaced a legacy system that was... complex and costly, lacking key billing features. Comarch's solution automated billing for over 300,000 clients and 600,000 subscriptions. The project reduced the number of managed systems, increased automation, and cut bill run times. Siminn now separates wholesale and retail billing, with faster invoicing and lower operational complexity.
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Comarch InterPartner Billing helped Polkomtel, a top Polish telecom, manage wholesale B2B billing for voice, SMS, and data. The system processes... over 1.3 billion records monthly and supports hundreds of partners, including MVNOs. Polkomtel gained a single, flexible platform for all wholesale agreements and rapid revenue protection. The solution enabled fast adaptation to new business models and market changes. Advanced reporting and integration features improved operational efficiency and partner experience.
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Comarch Field Service Management helped Orange Polska manage a network serving over 20 million subscribers. The system automated task scheduling,... centralized field work, and improved resource allocation. Orange Polska used mobile access, digital maps, and real-time reporting to boost efficiency. The solution integrated with existing network inventory and trouble ticketing tools. This led to better coordination, lower costs, and improved service quality for a large telecom operator.
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Comarch delivered its InterPartner Billing system to Netia Polska, a major Polish telecom operator. The solution manages 300 million monthly... usage records and supports over 40 interconnect partners. Netia gained a single view of all crucial data and improved integration across services like cable, mobile, and internet. The system enabled cost savings through automated dispute management and increased revenue with optimal routing. Netia maintained a strong market position and readiness for new services.
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Comarch Fault Management helped NetWorkS! , a joint venture of T-Mobile Poland and Orange Poland, centralize and automate network monitoring....The solution unified fault management across 14,000 sites, improving alarm handling and speeding up problem response. NetWorkS! gained the ability to configure alarm processing and use GIS for advanced network analysis. This led to better customer experience for both operators and reduced operational costs. The project enabled efficient infrastructure sharing and supported future network expansion.
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Comarch OSS & BSS unified platform helped Multimedia Polska modernize billing, service provisioning, and customer support for cable TV and broadband. The company migrated... from multiple legacy systems to a single, centralized billing solution. Comarch provided technical training, enabling Multimedia Polska's IT team to manage migration and configuration. The new system allowed flexible payment plans and advanced discount schemes. Subscribers experienced seamless service with no disruption during migration.
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Comarch Smart BSS helped Mobile Vikings transform into a full MVNO in just 18 months. The solution unified three brands... under one BSS, enabling seamless migration for 350,000 subscriptions. Comarch’s system now processes over 300 million monthly charging records. Integration with financial systems improved KPI tracking and daily operations. The flexible SaaS model allowed easy addition of new partner systems.
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Comarch delivered an integrated BSS system for KPN, the leading telecom provider in the Netherlands. KPN needed to support higher... order intake, improve customer satisfaction, and reduce churn. Comarch’s SaaS solution automated service activation, streamlined portfolio and cost center management, and enabled self-setup for users. The project reduced both CAPEX and OPEX, minimized investment risks, and improved the customer experience with faster order-to-cash processes and tariff optimization.
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Comarch Smart BSS helped Media Broadcast, Germany’s largest broadcast service provider, launch new paid TV services under the freenet TV brand. The solution enabled... fast deployment of DVB-T2-based offerings and integrated with legacy IT and partner systems. Media Broadcast streamlined all BSS processes, reduced operational costs, and improved service delivery. The private cloud setup ensured secure, reliable operations and future scalability. The project supported a new B2C revenue stream and enhanced customer satisfaction.
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Comarch Field Service Management helped e& UAE boost technician productivity to 7. 57 completed tasks per day. Appointment booking efficiency...increased 4.75 times, with 2,000 appointments optimized every three minutes. The solution automated scheduling, improved resource utilization, and enabled real-time KPI monitoring. e& UAE streamlined network development and field operations using Comarch FSM’s mobile and AI-driven modules. Customer satisfaction and service quality improved significantly across the UAE.
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Comarch's Next Generation Network Planning (NGNP) platform helped E-Plus Gruppe, now Telefónica Germany, transform network planning and design. The project replaced... 110 legacy processes with 65 streamlined ones, automating data handling and reducing manual work. E-Plus improved business process efficiency by 50% and cut network configuration errors. The new system also sped up time-to-market for new technologies to 3–6 months. Standardized processes made it easier to work with partners and manage network rollout.
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Comarch BSS Suite helped DTMS Deutsche Telefon replace its billing system to meet euro conversion and market demands. DTMS needed flexible... discounting, real-time processing, and integration with external partners. Comarch delivered a solution with advanced discounting, workflow automation, and seamless integration. The new system enabled individual pricing, improved customer service, and replaced manual workarounds. DTMS now manages complex settlements and customer care processes efficiently.
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Comarch's Loyalty Management Platform helped XL Axiata reach over 50 million customers in Indonesia. XL Axiata used the platform to... run six loyalty programs, including MyXL Prepaid, MyXL Prioritas, and Axiapp. These programs serve different customer groups, from gamers to women and home internet users. The Axiapp program won a gold award for customer experience in 2021. The partnership improved customer engagement and industry recognition for XL Axiata.
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Comarch Corporate Banking helped Raiffeisen Bank Polska digitize trade finance processes. The bank managed a growing volume of guarantees and... letters of credit, reducing paperwork and manual approvals. After implementing the Trade finance module, Raiffeisen increased issued guarantees by 24% and profits by 23% in two years. Customers can now order guarantees and letters of credit online, saving time and effort. The solution cut the time to issue a guarantee from two days to several hours.
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Comarch helped DNB Bank Polska S. A. build a full online banking ecosystem over 18 years. The project began with...a corporate banking system and expanded to include factoring, smart banking, data integration, and advanced security. DNB used Comarch’s solutions to manage rapid customer growth and regulatory changes. Security was improved with hardware tokens and anti-DDoS protection. The partnership enabled DNB to automate processes and offer tailored services to clients.
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Comarch worked with BNP Paribas in Poland to build an online banking ecosystem for corporate clients. The project uses cloud... technologies and microservices to boost resilience and reduce downtime. Agile methods helped deliver new features for loans, collections, and accounts. The platform now offers zero-downtime deployment and better scalability. BNP Paribas aims to give SMEs and corporates the best e-banking experience.
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Comarch implemented the NORDFaktor factoring system for NORD Bank Polska SA. The bank needed to automate and simplify its factoring... services to attract more clients and grow its trade-financing product range. The solution integrated with the bank’s internet banking and document management systems. After launch, clients could access funds within one hour of applying online. The bank increased factoring income, cut transaction time, and grew its business without hiring more staff.
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Comarch Corporate Banking helped TMB Bank launch a new internet banking system for business clients. The platform unified cash management,... trade finance, and lending services under one secure, user-friendly interface. TMB Bank deployed essential modules in under 10 months, enabling real-time financial monitoring and reducing fraud risk. The solution cut costs tied to branch banking and improved the bank’s reputation for innovation. Ongoing enhancements continue to add value for TMB’s business customers.
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Comarch Open Platform Business helped a leading Polish bank integrate all sales and service channels. The bank wanted a new... digital banking ecosystem for business clients, with seamless omnichannel service and modern features. Comarch enabled unified customer experiences, flexible communication, and easier portfolio management. The project included a major data migration and aimed to boost active users, transactions, and revenue. The new platform lets the bank’s IT team co-develop and extend features, supporting long-term agility.
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Comarch Corporate Banking helped ING Bank Śląski automate business banking for over 50,000 companies. ING switched to agile development with... Comarch, speeding up deployment and improving user experience. The platform enabled large-scale automation, integration, and a unified interface for cash management, trade finance, and FX. ING became a top-three corporate bank in Poland, growing its customer base tenfold. The solution supports over 100,000 users and integrates with ERP systems for streamlined operations.
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Comarch Open Platform helped Credit Agricole and its leasing sub-brand EFL launch a digital banking ecosystem for SOHO customers in Poland. The bank needed... a flexible solution to acquire and retain small office/home office clients. Off-the-shelf products could not meet their needs, so they chose Comarch’s cloud-native, microservices-based platform. This approach enabled fast deployment, full ownership, and integration of value-added services. The bank gained agility, avoided vendor lock-in, and empowered its IT team to drive ongoing innovation.
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Comarch CMS helped Bank BPH cut costs by bringing website management in-house. Before, updates were slow and required outside help.... With Comarch, bank staff could update content quickly using easy tools. The new portal let employees manage pages without IT skills. Features included marketing tools, credit calculators, and exchange rate checkers. The system scaled as the bank grew and integrated with other platforms. Bank BPH saw faster updates, better control, and lower costs.
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Comarch Personal Finance Management helped UniCredit improve online banking for its customers. The bank used the tool to analyze over... 1.2 billion transactions and offer features like categorization, limits, tags, and notifications. Customers found the service simple, catchy, and intuitive. More than one in four customers gained access, with one in three visiting regularly. UniCredit saw higher customer satisfaction and increased profits from tailored product offers.
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Comarch Loan Origination helped BRD Groupe Société Générale automate its corporate loan process. The bank wanted to improve efficiency and... customer service for non-retail clients. Comarch's platform unified digital credit files, automated workflows, and integrated with core banking systems. The solution reduced paperwork, improved accuracy, and sped up loan approvals. BRD now benefits from real-time data, lower fraud risk, and a more customer-focused experience.
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Comarch CRM Sales Management replaced six separate systems at Bank BPH. Over 7,000 employees and 200 call center consultants now... use a single web-based tool. The solution improved sales planning, reporting, and customer service. Bank BPH saw a significant increase in sales and higher customer satisfaction. The CRM system enabled personalized marketing campaigns and unified customer data across all channels.
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Comarch Corporate Banking helped TMBThanachart (ttb) launch a new digital banking platform in under 9 months. The bank needed a... fast, user-friendly system that could integrate with fintech partners and support a major merger. The solution unified multiple banking services into one platform, improving client access and reducing costs. TMBThanachart now offers real-time financial tracking and has strengthened its reputation for innovation. The project won Best Digital Transformation Implementation at the Thailand Awards 2021.
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Comarch NonLife Insurance helped TUiR Allianz Polska S. A. speed up settlements with reinsurers and brokers. The company automated manual...data entry and improved reporting. After implementation, closing accounting periods now takes only 2 days. The system processes 500,000 reinsurance records in 8 hours. Allianz gained direct access to settlement balances and faster data verification.
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Comarch Life Insurance helped Swiss Life cover all life and pension insurance processes in one system. Swiss Life wanted to... boost competitiveness and reduce risks. The solution included a self-service portal for group life insurance participants. Swiss Life improved customer service and user experience. The project enabled better control of pension business and supported growth.
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Comarch Underwriting and Comarch Insurance Claims helped Delta Lloyd Life improve their underwriting process. The solutions gave Delta Lloyd Life... a global view of each customer and automated complex medical questionnaires. This sped up decisions and reduced operational costs. The project aimed to boost customer satisfaction across pension, group, and retail insurance. Delta Lloyd Life chose Comarch for its process-oriented approach and flexible technology.
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Comarch helped elipsLife modernize its employee benefits platform. The project replaced an old core insurance system to cut costs and... reduce risk. Comarch delivered digital insurance, claims, and life insurance software. The migration included all legacy data and integrated with many external systems. The new platform improved user experience, automation, and performance. It now processes 30,000 affiliates in just over an hour.
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Comarch Life & NonLife Insurance helped Oney Insurance automate and streamline internal operations. The main challenge was integrating and exchanging... data with partners across Europe and migrating millions of policies to a new system. The solution enabled Oney to manage both life and property insurance products in multiple countries from one platform. Oney improved reporting, policy service, and compliance with Solvency II regulations. The system supports business growth and lets Oney expand into new markets.
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Comarch Digital Insurance helped P&V Group transform its life insurance business. The platform improved process efficiency, achieving over 80% automation... and high broker adoption. P&V shortened sales cycles and increased client retention. The solution reduced operating costs and enabled fast adaptation to new regulations. Brokers and employees now use modern tools, boosting satisfaction and decision-making.
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Comarch implemented a new internet platform for UNIQA Group Poland to support insurance sales and after-sales service. The solution included... a sales service portal for agents, integration with contact center systems, and tools for customer profiling and policy management. UNIQA aimed to improve customer loyalty, speed up sales processes, and enhance agent efficiency. The platform unified customer data, automated workflows, and enabled mobile access for agents. As a result, UNIQA streamlined sales operations and improved customer service quality.
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Aegon Services used Comarch Commission & Incentive to centralize billing and accounting for its sales network. The main challenge was... managing multi-entity requirements while keeping financials separate. The solution included a financial-accounting module for sub-ledgers, charts of accounts, and automated settlements. This allowed Aegon to manage complex compensation plans and streamline commission settlements. The project improved data centralization and gave Aegon more control over sales network management.
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Comarch Asset Management was implemented at Rosgosstrakh to automate accounting and asset valuation in the investment department. The solution covered... key back-office modules, including transaction registration, portfolio management, and integration with market data. The system enabled real-time portfolio valuation and investment risk analysis. Rosgosstrakh gained improved access to investment data and streamlined financial operations. The project focused on automating complex investment processes for better efficiency.
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Comarch Commission & Incentive helped Prudential streamline commission management for a large sales network. The system supports onboarding, training, and... compensation for agents. Prudential needed flexibility to adapt to frequent commission policy changes and rapid growth. The solution enabled agents to access real-time commission data and managers to track team performance. Prudential staff now handle all commission adjustments without outside help. The platform integrates with identity management for secure access and has operated smoothly for years.
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Comarch Loyalty Management helped Livelo Brasil migrate over 16 million customer accounts. Livelo needed a platform to manage complex loyalty... transactions and partner billing. Comarch delivered a solution that unified multiple partners and enabled dynamic user tiers and custom billing. The project finished on time, integrating with systems like IBM UNIQA and Oracle ATG. Livelo now offers multi-channel redemption and advanced fraud prevention.
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Comarch Loyalty Services helped Old Mutual launch Old Mutual Rewards, a financial wellbeing program. Over 1 million people joined since... 2018. Members earn points for learning about finances and using Old Mutual products. The platform uses business intelligence and machine learning to personalize experiences. More than 6 million financial wellbeing activities have been completed.
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Comarch Factoring Platform helped BNP Paribas Faktoring launch Front Office 2. 0. The old system was hard to use and...not user-friendly. The new platform focused on modern UI/UX and easy navigation. User satisfaction jumped from 42% to 92% after the upgrade. Customers now create invoice templates and reports more easily. The project used agile methods and real user feedback to improve the system.
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Comarch Factoring Platform enabled BNP Paribas Faktoring to migrate a massive volume of data from Raiffeisen after an acquisition. The migration nearly... doubled BNP's business volume in Poland. Comarch developed a multi-threaded migration tool to handle data discrepancies and ensure business continuity. The project made BNP Paribas Faktoring the second largest factoring company in Poland within one quarter. The solution supported both SMEs and large corporations with a gradual migration model.
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Comarch Factoring Platform helped Bibby Financial Services modernize its factoring system. The new platform increased operational efficiency and streamlined processes.... It offered flexibility to handle complex currency conversions and integrated with external tools like RiskFactor. The solution provided a scalable foundation for future growth. Bibby Financial Services can now adapt quickly to changing market needs.
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Comarch Credit Process Management helped CitiFinancial improve its loan sales process. The system made it easier for partners to sell... CitiFinancial products and serve customers. It reduced customer service times and cut down on documentation errors. The solution allowed quick changes to credit policy and supported online sales. Continuous training was available through the application.
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Comarch partnered with Old Mutual to launch the Old Mutual Rewards loyalty program in Namibia. The program rewards users for... financial wellness activities, like completing assessments and education modules. It is the first open-to-all rewards program in Southern Africa, including non-customers. Old Mutual chose Comarch for its proven loyalty platform and multi-country capabilities. The collaboration aims to expand financial services and reward positive financial behavior in Namibia.
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Comarch Data Center helped Nicols Group, a Belgian cleaning products manufacturer, migrate its IT infrastructure to the cloud. The project aimed... to cut IT costs, improve scalability, and speed up IT response times. Comarch provided over 30 virtual servers, 3TB of disk resources, and backup services. Nicols gained on-demand IT resources, better efficiency, and lower costs. The flexible cloud solution also reduced network vulnerabilities and outage incidents.
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Comarch EDI helped Bolsius, Europe’s largest candle maker, manage document exchange with 130 partners across multiple countries. Before, Bolsius used... paper, email, and fax for orders and deliveries, which slowed processes and created too much paperwork. With Comarch EDI, Bolsius now handles invoices, orders, and product data centrally from its Dutch headquarters. The solution reduced office work, ensured legal compliance, and improved supply chain transparency. Bolsius also integrated EDI with JD Edwards and SDI in Italy, making operations faster and more efficient.
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Comarch helped F. I.L.A. S.p.A. manage complex business processes and compliance across Europe. F.I.L.A. used Comarch's EDI and e-invoicing platforms,...integrated with SAP ERP, to handle document exchange and meet electronic invoicing rules. The solution centralized operations and ensured proactive compliance in multiple countries. F.I.L.A. now relies on one partner for B2B integration, digital archiving, and regulatory adaptation.
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Comarch Mobile Sales Force and Online Distribution helped Colgate-Palmolive improve sales operations. Before, sales reps could only order from one... warehouse. After implementation, they could access multiple warehouses and choose better offers for customers. The system gave quick access to sales and inventory data, automated order processing, and improved reporting. Customer service and supply chain efficiency increased. Errors from manual order entry were eliminated, and KPI monitoring became continuous.
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Comarch EDI helped BIC manage 15,000 documents monthly across 160 countries. BIC needed a secure, flexible, and efficient EDI platform... to connect with European partners. Comarch EDI integrated with BIC's ERP and ticketing tools, supporting 8 message types and multiple data standards. The solution enabled paperless invoicing in France, Germany, and Belgium. BIC gained lower costs, more flexibility, and better operational efficiency.
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Comarch EDI helped ObjetRama automate procurement and comply with Chorus Pro. ObjetRama connected over 100 suppliers and automated orders, invoices,... and shipping notices. The project rolled out in phases, starting with Chorus Pro integration, then supplier EDI. Automation saved time for data entry operators and improved process reliability. ObjetRama met government deadlines and increased efficiency for business teams.
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Hamelin needed to upgrade its EDI platform to handle 40,000 documents monthly across 20 countries. The company chose Comarch B2B... Network to connect 130 trading partners and support international data exchange. Comarch’s solution included tracking and e-invoicing modules for secure, compliant, and efficient document processing. Hamelin valued Comarch’s flexibility, direct support, and technical reliability. The new system improved data flow visibility and reduced risks during system changes.
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Red Bull used Comarch Online Distribution to improve sales data reporting and distributor communication. Before, Red Bull relied on manual... updates and had trouble tracking stock and order fulfillment. The new system gave daily, automatic updates on warehouse stock and re-sale data from over 160 locations. This helped sales reps avoid unprocessed orders and improved cash-flow processes. Red Bull now plans production and logistics better, with fewer errors and faster response to market changes.
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Comarch MDM helped HJ Heinz Polska fix product data errors. Before, they shared data by email and phone, which caused... mistakes and invoicing problems. With Comarch MDM, they now use a certified catalog to manage and share product data. The system lets them send product cards to partners like Carrefour Polska. Kraft Heinz recommends Comarch for modern data management.
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La Doria, a leading Italian food and beverage group, needed to improve data exchange with suppliers. Some suppliers could not... afford EDI, so La Doria wanted both EDI and a portal for smaller partners. Comarch provided EDI solutions and is helping set up a new portal. This approach aims to track transfers and support all suppliers, regardless of size.
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Comarch MDM helped Padania Alimenti improve product data management. Before, Padania used manual processes to share product data with retailers.... This caused errors and took a lot of time. Comarch built a portal for easy data exchange and automatic validation. The new system reduced costs and saved time. Padania now avoids data duplication and manual mistakes. The platform also supports custom product attributes for the dairy sector.
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Comarch EDI helped Padania Alimenti manage EDI relationships with retailers across Italy. The company needed faster order processing due to... the short shelf-life of dairy products. Comarch EDI replaced two previous systems with a single, cloud-based platform. This improved data transmission speed and reliability. Padania Alimenti now saves time, reduces errors, and manages documents in multiple formats. The solution supports fast freight management and business continuity.
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Comarch EDI helped Kompania Piwowarska, a leading Polish brewery, switch from paper to electronic document exchange. The company processes tens... of thousands of documents, so this change cut costs and saved employee time. The EDI system improved data quality and reduced errors. It also supported environmental goals by lowering paper use. Now, Kompania Piwowarska exchanges data with 17 major retail networks using Comarch's platform.
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Comarch EDI helped Carrefour Poland switch from paper to electronic document exchange. The rollout covered over 300 stores and thousands... of employees. Carrefour reduced document archiving costs and cut errors from manual processing. The system automated logistics and improved monitoring of sent documents. Comarch provided data conversion, validation, and partner training for smooth adoption.
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Le BHV Marais used Comarch to replace its old loyalty engine. The new system unified promotions and rewards across both... the store and e-commerce. Marketing teams now launch campaigns 4x faster without IT help. Customers see real-time updates to points and can redeem rewards online or in-store. The platform supports complex rules for over 2,000 brands and gives a full view of each shopper. This helped Le BHV Marais deliver a seamless omnichannel experience.
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Comarch Loyalty Management powered Aura, Alshaya Group's unified loyalty program. The solution connected 50+ brands and supported 8 million members... across five countries. Aura achieved an 80% point redemption rate and won top industry awards. The platform enabled real-time transactions and flexible brand offers. Alshaya Group now delivers a seamless, multi-brand customer experience.
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Comarch helped Kiabi modernize its loyalty program for 33 million members. Kiabi moved from an on-premise system to a SaaS... loyalty platform with open APIs. The new "En Famille" program offers digital accounts, emotional rewards, and omnichannel engagement. Comarch provided technical, commercial, and strategic support throughout the 12-month project. Kiabi now delivers a more personal and connected loyalty experience for families.
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Comarch helped Walmart integrate EDI for over 1,000 suppliers. Walmart faced challenges with order management visibility, supplier communication standards, and... technical hurdles in EDI adoption. Comarch deployed a Document Tester Application, enabling 24/7 supplier access, automated ASN validation, and real-time feedback. This solution simplified onboarding, improved inventory management, and freed up Walmart's resources for strategic tasks. The project enhanced transparency, streamlined supplier onboarding, and supported data-driven inventory decisions.
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Comarch EDI helped La Redoute improve order traceability in its drop-shipping model. The company faced issues with its old EDI... system, which caused errors and made it hard to track orders. Comarch implemented EDI Integration and Web-EDI, connecting all partners and automating document exchange. La Redoute now monitors documents in real time and exchanges over 80,000 documents monthly. The new system improved customer service and reduced IT workload.
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Comarch E-Invoicing helped Italcementi digitize and automate its invoicing processes. The solution enabled compliance with new Italian e-invoicing laws and... integrated all document flows into the SDI system. Italcementi now uses advanced OCR and AI to process both paper and digital invoices, reducing manual work. The system imports data directly into their ERP, cutting costs and errors. Italcementi gained instant access to business information and improved efficiency.
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Comarch EDI helped Heidelberg Materials digitize business document exchange across 50 countries. The company aimed to process up to five... million documents in Europe and save 250,000 person-hours yearly. Comarch EDI automated invoice processing, reduced human errors, and improved speed and quality. The solution integrated with multiple ERP and SAP systems, supporting real-time data transfer and scalable processes. Heidelberg Materials increased efficiency, cut costs, and enhanced sustainability with Comarch EDI.
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Strabag SE used Comarch EDI and Comarch E-Invoicing to digitize invoice exchange across 17 EU countries. The project enabled Strabag... to move from paper-based to electronic invoicing, meeting strict legal requirements for B2B and B2G transactions. Within 10 months, e-invoicing launched in the DACH region, with more countries joining soon after. The solution integrated with Strabag’s ERP and allowed business partners to onboard easily. Strabag now exchanges invoices securely and in compliance with EU law.
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Comarch EDI helped METRO Digital, the IT arm of Metro AG, migrate from their previous EDI provider. The new platform... now manages EDI infrastructure for 24 countries and 35 sales lines. METRO Digital saw reduced costs, faster and safer data transfer, and full automation of supply chain processes. The solution improved business communication with over 20,000 trading partners. Quick decision making and error reduction were key benefits for Metro AG.
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Comarch Software and Hardware Services integrated a Bluetooth Low Energy (BLE) stack into Zephyr OS. The team developed a translation... layer to support multiple BLE Hosts and created a CI/CD pipeline for testing. They replaced external drivers with Zephyr drivers and optimized memory usage for embedded systems. The project resulted in a flexible BLE Host environment and improved product offerings. The integration enhanced compatibility and performance for IoT and embedded applications.
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Comarch EDI helped METRO Digital improve business communication with suppliers. The solution replaced their previous EDI tool and now manages... EDI infrastructure for 24 countries and 35 sales lines. METRO Digital saw reduced costs, faster and safer data transfer, and full automation of supply chain processes. The platform supports hundreds of daily orders and enables quick decision making. METRO Digital values the continuity and efficiency provided by Comarch EDI.
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JetBlue Airways used Comarch Loyalty Management Travel Edition to relaunch its TrueBlue loyalty program. The airline integrated the system with... its booking engine, revenue accounting, and co-branded credit cards. JetBlue saw a 9.3% increase in operating revenues and 10.3% traffic growth year over year. The new program offers flexible point redemption and no blackout dates. JetBlue praised Comarch for strong project support and strategic partnership.
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Comarch e-Invoicing helped Technicolor automate and streamline its accounts payable process. The company needed to manage large volumes of financial... documents and improve workflow flexibility. Comarch's SaaS solution unified invoice processing, integrated with nine ERP systems, and enabled automated data extraction. Technicolor saw faster invoice approvals, better process tracking, and improved supplier relations. Users now benefit from high automation, single sign-on, and centralized invoice access.
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Silicon Labs and Comarch have worked together for 7 years. They have 11 ongoing projects and have developed 9 technologies... together. Their partnership led to Comarch joining the Silicon Labs Design Network in 2020. This long-term cooperation benefits both companies. The collaboration focuses on technology development and project delivery.
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Comarch worked with Silicon Labs to enhance the EFR Connect Bluetooth Low Energy mobile app. The project focused on redesigning... the user interface to improve usability and consistency. Comarch also refactored code and migrated existing functions. After the update, the app saw more downloads and better reviews on Google Play and App Store. Silicon Labs praised Comarch for their collaborative approach and technical expertise.
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Renesas Electronics Corporation partnered with Comarch to develop an embedded system for a True Wireless Stereo (TWS) Bluetooth audio product. Comarch provided a... team of engineers skilled in software development and wireless connectivity. The team improved system architecture and supported firmware development and software integration. Comarch expanded its team to deliver quality assurance services as the project grew. Renesas praised Comarch for their professionalism and high-quality services.
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Comarch helped SPARK Microsystems upgrade their ultra-wideband (UWB) stack. The project started with a deep review of SPARK’s UWB architecture,... focusing on scalability, performance, and reliability. Comarch delivered a technical report with improvements and then implemented agreed solutions, including code updates and testing. They also built the Quasar EVK Demo tool, making it easier to showcase and test SPARK’s UWB modules. Regular communication kept the project on track and supported innovation.
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Comarch Loyalty Management for Travel helped IAG Loyalty migrate millions of members to a new platform. The solution uses AI-driven... analytics and engagement strategies. IAG Loyalty manages frequent-flyer programs for major airlines like British Airways and Iberia. The partnership began in 2014. The platform aims to improve customer experience and drive immersive journeys. AI analytics are key to the project's success.
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Comarch Loyalty Management for Travel Edition helped Vietnam Airlines upgrade its Lotusmiles loyalty program. The platform supports over 5 million... members and 24/7 operations. Vietnam Airlines can now quickly configure program parameters and integrate the system into daily work. Comarch provided strong support during implementation and migration. The solution improved reliability, agility, and customer loyalty for the airline.
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Comarch e-Invoicing helped Technicolor automate and streamline its accounts payable process. The solution unified invoice management across 34 business entities... in under 10 months. Technicolor reduced manual work, improved process quality, and shortened invoice approval times. Users gained access to real-time invoice status and better supplier relations. Integration with nine ERP systems and SaaS delivery enabled flexible, auditable workflows.
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Comarch Communications has successfully implemented a unified Fault Management and Integration Platform for VodafoneZiggo, enhancing operations across its fixed and mobile networks in the Netherlands. This strategic deployment... simplifies network management, improves service quality, and supports advanced automation, paving the way for future network autonomy.
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Comarch has secured a contract with ExxonMobil to implement its loyalty management solutions across Europe, expanding their partnership beyond the United States. The project involves... deploying the Comarch CLM Enterprise platform and Mobile Application to enhance ExxonMobil's customer engagement and loyalty initiatives. This collaboration underscores Comarch's capability in delivering scalable, advanced loyalty frameworks for global corporations.
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Comarch, a certified Peppol Access Point, supports Belgium's e-invoicing mandate by providing infrastructure for compliant and secure transactions. Their solution automates... data conversion to the Peppol BIS 3.0 format, aiding businesses in meeting regulatory requirements and leveraging the Peppol model for seamless data exchange.
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Comarch has expanded its partnership with ExxonMobil by signing a new contract to implement its loyalty management solutions across European markets. This project will... deploy Comarch's CLM Enterprise platform and Mobile Application to enhance ExxonMobil's customer engagement and loyalty initiatives. The collaboration underscores Comarch's expertise in supporting large-scale loyalty programs for global corporations.
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Comarch and PHOENIX Pharmahandel GmbH & Co KG celebrated a successful financial year, highlighting their collaboration in EDI, OCR, and e-invoicing solutions. They plan to... expand their partnership in 2026, focusing on optimizing supply chain processes and ensuring secure data exchange.
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DHL has implemented Comarch's e-invoicing platform in Jordan to comply with the JoFotara electronic invoicing system, mandatory since April 2025. This integration ensures... DHL's invoices meet local compliance by processing them through Comarch's system before validation. The project highlights Comarch's capability to support global companies with scalable solutions for diverse compliance needs.
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