Comarch Overview

Comarch is a global IT products provider offering proprietary software. Integration of their solutions is delivered worldwide.

Use Cases

Customers recommend Sales Document Management, Loyalty Management, Engaging And Following Up, as the business use cases that they have been most satisfied with while using Comarch.

Other use cases:

  • Measuring Customer Satisfaction
  • Sales Commission Management
  • Competitive Intelligence
  • Social Media Analytics
  • Engaging On Social Media
  • Collaboration
  • Helpdesk Management
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Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Comarch.

Other priorities:

  • Increase Sales & Revenue
  • Enter New Markets Internationally Or Locally
  • Improve Efficiency
  • Launch New Products
  • Grow Market Share
  • Build Brand Awareness
  • Improve Digital And Social Presence
  • Improve Internal Communications
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Comarch Use-Cases and Business Priorities: Customer Satisfaction Data

Comarch works with different mediums / channels such as Social Media. and Promotions.

Comarch's features include Gamification, and Rewards. and Comarch support capabilities include 24/7 Support, Email Support, Chat Support, etc. also Comarch analytics capabilities include Custom Reports, and Analytics.

Reviews

"Prior to the implementation of the Comarch solution, a lot of time and manual effort was put into document registration and processing. The cost assignment and approval required a lot of e-mail communication making it hard to track and manage proces...ses and progress. The lack of integration with the ERP system meant that data from approved invoices needed to be registered manually and it might have impact on their accuracy. Now, after the Comarch project we are equipped with a comprehensive solution which allows us to process our documents with promptness and remarkable flexibility. As a technological company, we appreciate real IT professionals. Comarch is certainly one to recommend." - Olivier L

Comarch, belong to a category of solutions that help Content Management Systems. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Comarch

Top Industries

  • Information Technology and Services

Popular in

  • Small Business

Comarch is popular in Information Technology And Services, and is widely used by Small Business,

Comarch Customer wins, Customer success stories, Case studies

How does Comarch address your Sales Document Management Challenges?

How can Comarch enhance your Loyalty Management process?

How can Comarch enhance your Engaging And Following Up process?

How can Comarch optimize your Measuring Customer Satisfaction Workflow?

11 buyers and buying teams have used Cuspera to assess how well Comarch solved their Content Management Systems needs. Cuspera uses 283 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Content Management Systems needs.

CUSTOMERS TESTIMONIALS
Comarch testimonial

Olivier L

Technicolor

Prior to the implementation of the Comarch solution, a lot of time and manual effort was put into document registration and processing. The cost assignment and approval required a lot of e-mail communication making it hard to track and manage processes and progress. The lack of integration with the... ERP system meant that data from approved invoices needed to be registered manually and it might have impact on their accuracy. Now, after the Comarch project we are equipped with a comprehensive solution which allows us to process our documents with promptness and remarkable flexibility. As a technological company, we appreciate real IT professionals. Comarch is certainly one to recommend.

Testimonial By Olivier L
Comarch testimonial

JetBlue Airways

We have found Comarch to be a great partner both from a development perspective and a strategic direction perspective. Their ability to ramp up and resource projects and initiatives has been very impressive. We have never had any regrets in choosing Comarch and we look forward to a long and innovat...ive relationship.

Testimonial By JetBlue Airways
Comarch testimonial

Oliver M

Marketing Director

BP Europe

We have built a truly trustful relationship with Comarch and I am pleased to see all local BP branches satisfied with this relationship. The work we have done together has fully satisfied our expectations and by this I mean on a global and local level. Comarch’s specialists have huge experience and... are always full of innovative ideas on how to make the program even better and more attractive.

Testimonial By Oliver M
CUSTOMERS TESTIMONIALS
Comarch testimonial

Olivier L

Technicolor

Prior to the implementation of the Comarch solution, a lot of time and manual effort was put into document registration and processing. The cost assignment and approval required a lot of e-mail communication making it hard to track and manage processes and progress. The lack of integration with the... ERP system meant that data from approved invoices needed to be registered manually and it might have impact on their accuracy. Now, after the Comarch project we are equipped with a comprehensive solution which allows us to process our documents with promptness and remarkable flexibility. As a technological company, we appreciate real IT professionals. Comarch is certainly one to recommend.

Testimonial By Olivier L
Comarch testimonial

JetBlue Airways

We have found Comarch to be a great partner both from a development perspective and a strategic direction perspective. Their ability to ramp up and resource projects and initiatives has been very impressive. We have never had any regrets in choosing Comarch and we look forward to a long and innovat...ive relationship.

Testimonial By JetBlue Airways
Comarch testimonial

Oliver M

Marketing Director

BP Europe

We have built a truly trustful relationship with Comarch and I am pleased to see all local BP branches satisfied with this relationship. The work we have done together has fully satisfied our expectations and by this I mean on a global and local level. Comarch’s specialists have huge experience and... are always full of innovative ideas on how to make the program even better and more attractive.

Testimonial By Oliver M
 

Global Reach, Local Precision: DHL Selects Comarch for Jordans E-Invoicing Rollout

DHL has implemented Comarch's e-invoicing solution to comply with Jordan's JoFotara system, enhancing regulatory alignment and process efficiency. This collaboration highlights Comarch's role in enab...ling global enterprises to meet local compliance standards and optimize financial workflows.

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Deutsche Bahn Sets Future Course for the loyalty program BahnBonus with Technology Partner Comarch

Deutsche Bahn has selected Comarch as its technology partner to advance the BahnBonus loyalty program. Comarch will provide its loyalty management platform, enabling Deutsche Bahn to enhance customer... engagement through advanced marketing automation, data analytics, and omnichannel capabilities. This collaboration aims to modernize BahnBonus, supporting Deutsche Bahns digital transformation in the travel sector.

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Proven Platform, Global Trust: Scanfil Selects the Comarch EDI KSeF Platform

Scanfil has chosen the Comarch EDI KSeF Platform for its electronic data interchange and e-invoicing needs. This selection highlights Comarch's expertise in AI-powered data management and global comp...liance solutions. The partnership will support Scanfil's digital transformation and streamline its data exchange processes.

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AXA Assurances Luxembourg - Insurance

Comarch Insurance Agent Essentials helped AXA Assurances Luxembourg modernize its front-office operations. AXA needed a tool for pre-sales, sales, and client service for life and pension insurance. T...he solution improved user experience, supported compliance with new regulations, and enabled an omnichannel strategy. AXA found the platform easy to use, responsive, and comprehensive. The project finished on time, within scope, and on budget.

Read more →

LG U+ - Telecommunications

Comarch E2E Orchestrator helped LG U+ launch the world's first 5G network. LG U+ needed to transform its OSS to support 5G, facing challenges like system complexity, legacy silos, and high maintenanc...e costs. Comarch provided automation, integrated systems, and tools for service quality and customer experience management. The solution reduced mean time to repair, automated network provisioning, and improved data quality. LG U+ gained a stronger market position and lowered maintenance costs with a future-proof OSS environment.

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Telefónica - Telecommunications

Comarch Next Generation Network Planning helped Telefónica manage rapid network traffic growth in Latin America. Telefónica faced rising operational costs and complexity due to legacy systems and mul...ti-vendor environments. Comarch delivered a framework-based OSS solution with modules for network planning, inventory, configuration management, and auto-discovery. The solution unified inventory management, improved data synchronization, and streamlined network planning. Telefónica expects lower operational costs and better network investment optimization as a result.

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Comarch Loyalty ROI – Retail

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Peers used Comarch for sales document management and loyalty management

Comarch Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.66/5

Read Reviews (10)
Custom Reports

4.93/5

Read Reviews (28)
Analytics

4.91/5

Read Reviews (23)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.66/5

Read Reviews (10)
Custom Reports

4.93/5

Read Reviews (28)
Analytics

4.91/5

Read Reviews (23)

Software Failure Risk Guidance

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for Comarch

Overall Risk Meter

Low Medium High

Top Failure Risks for Comarch

Comarch SA News

M&A

CGI enters into an agreement for the acquisition of Comarch Polska SA, a leading IT ...

CGI announced that its wholly owned Polish subsidiary, CGI Information Systems and Management Consultants (Polska) sp. z o.o. has entered into a conditional agreement to acquire Comarch Polska SA, a subsidiary of Comarch SA, specializing in IT solutions for public administration. The transaction is subject to regulatory approvals and other customary closing conditions.

Partnership

Comarch is a partner in the SAP PartnerEdge Build Program

Comarch has joined the SAP PartnerEdge Build Program, enhancing its e-Invoicing Platform's integration with SAP solutions like SAP S/4HANA and SAP ERP. This partnership enables Comarch to offer global e-invoicing compliance across over 60 countries, facilitating seamless document exchange and compliance with mandates in regions such as Europe and the UAE. The platform supports various SAP file formats and provides comprehensive process automation and data validation.

Partnership

Comarch Advances Autonomous Networks in Africa: OSS Transformation Pilot Launched with Hatif Libya and Makman Technology Consulting

Comarch, in collaboration with Hatif Libya and Makman Technology Consulting, has launched a pilot OSS Transformation Program to enhance autonomous network capabilities in North Africa. The initiative aims to integrate AI-driven operations, improve service reliability, and reduce costs. Comarch provides its Operations Support Systems, while Makman leads the transformation roadmap, focusing on AI-readiness and automation design.

Partnership

Comarch Partners with Systems Limited MEA (Techvista Systems) to Strengthen Digital ...

Comarch has formed a strategic partnership with Systems Limited Middle East & Africa (Techvista Systems) to enhance digital service delivery in the Middle East. This collaboration aims to integrate Comarch's OSS and BSS platforms with Systems Limited's expertise in digital transformation, targeting enterprises and telecom operators. The partnership was formalized at GITEX GLOBAL 2025 in Dubai.

Comarch SA Profile

Company Name

Comarch SA

Company Website

https://www.comarch.com/

HQ Location

al. Jana Pawła II 39A,Kraków, PL

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