Comarch Overview

Comarch is a global IT products provider offering proprietary software. Integration of their solutions is delivered worldwide.

Use Cases

Customers recommend Sales Document Management, Loyalty Management, Engaging And Following Up, as the business use cases that they have been most satisfied with while using Comarch.

Other use cases:

  • Measuring Customer Satisfaction
  • Sales Commission Management
  • Competitive Intelligence
  • Social Media Analytics
  • Engaging On Social Media
  • Collaboration
  • Helpdesk Management
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Comarch.

Other priorities:

  • Increase Sales & Revenue
  • Enter New Markets Internationally Or Locally
  • Improve Efficiency
  • Launch New Products
  • Grow Market Share
  • Build Brand Awareness
  • Improve Digital And Social Presence
  • Improve Internal Communications
See all business priorities See less business priorities

Comarch Use-Cases and Business Priorities: Customer Satisfaction Data

Comarch works with different mediums / channels such as Social Media. and Promotions.

Comarch's features include Gamification, and Rewards. and Comarch support capabilities include 24/7 Support, Email Support, Chat Support, etc. also Comarch analytics capabilities include Custom Reports, and Analytics.

Reviews

"We have found Comarch to be a great partner both from a development perspective and a strategic direction perspective. Their ability to ramp up and resource projects and initiatives has been very impressive. We have never had any regrets in choosing... Comarch and we look forward to a long and innovative relationship." - JetBlue Airways

Comarch, belong to a category of solutions that help Content Management Systems. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Comarch

Top Industries

  • Information Technology and Services

Popular in

  • Small Business

Comarch is popular in Information Technology And Services, and is widely used by Small Business,

Comprehensive Insights on Comarch Use Cases

How can Comarch optimize your Sales Document Management Workflow?

What benefits does Comarch offer for Loyalty Management?

How efficiently Does Comarch manage your Engaging And Following Up?

How can Comarch optimize your Measuring Customer Satisfaction Workflow?

11 buyers and buying teams have used Cuspera to assess how well Comarch solved their Content Management Systems needs. Cuspera uses 283 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Content Management Systems needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Comarch testimonial

JetBlue Airways

We have found Comarch to be a great partner both from a development perspective and a strategic direction perspective. Their ability to ramp up and resource projects and initiatives has been very impressive. We have never had any regrets in choosing Comarch and we look forward to a long and innovat...ive relationship.

Testimonial By JetBlue Airways
Comarch testimonial

Olivier L

Technicolor

Prior to the implementation of the Comarch solution, a lot of time and manual effort was put into document registration and processing. The cost assignment and approval required a lot of e-mail communication making it hard to track and manage processes and progress. The lack of integration with the... ERP system meant that data from approved invoices needed to be registered manually and it might have impact on their accuracy. Now, after the Comarch project we are equipped with a comprehensive solution which allows us to process our documents with promptness and remarkable flexibility. As a technological company, we appreciate real IT professionals. Comarch is certainly one to recommend.

Testimonial By Olivier L
Comarch testimonial

Oliver M

Marketing Director

BP Europe

We have built a truly trustful relationship with Comarch and I am pleased to see all local BP branches satisfied with this relationship. The work we have done together has fully satisfied our expectations and by this I mean on a global and local level. Comarch’s specialists have huge experience and... are always full of innovative ideas on how to make the program even better and more attractive.

Testimonial By Oliver M
CUSTOMERS TESTIMONIALS
Comarch testimonial

JetBlue Airways

We have found Comarch to be a great partner both from a development perspective and a strategic direction perspective. Their ability to ramp up and resource projects and initiatives has been very impressive. We have never had any regrets in choosing Comarch and we look forward to a long and innovat...ive relationship.

Testimonial By JetBlue Airways
Comarch testimonial

Olivier L

Technicolor

Prior to the implementation of the Comarch solution, a lot of time and manual effort was put into document registration and processing. The cost assignment and approval required a lot of e-mail communication making it hard to track and manage processes and progress. The lack of integration with the... ERP system meant that data from approved invoices needed to be registered manually and it might have impact on their accuracy. Now, after the Comarch project we are equipped with a comprehensive solution which allows us to process our documents with promptness and remarkable flexibility. As a technological company, we appreciate real IT professionals. Comarch is certainly one to recommend.

Testimonial By Olivier L
Comarch testimonial

Oliver M

Marketing Director

BP Europe

We have built a truly trustful relationship with Comarch and I am pleased to see all local BP branches satisfied with this relationship. The work we have done together has fully satisfied our expectations and by this I mean on a global and local level. Comarch’s specialists have huge experience and... are always full of innovative ideas on how to make the program even better and more attractive.

Testimonial By Oliver M

Case Studies

NA

CASE STUDY Technicolor

Comarch e-Invoicing helped Technicolor automate accounts payable processes. Technicolor needed to handle large volumes of financial documents and improve workflow. Comarch delivered a SaaS solution w...ith automated data extraction, ERP integration, and flexible workflows. The project unified global AP processes in 10 months. Technicolor saw faster invoice approvals, better process quality, and improved supplier relations.

NA

CASE STUDY Orange Luxembourg

Comarch BSS helped Orange Luxembourg improve billing and customer management. The solution gave customers a clear view of their data and balances. Orange Luxembourg used self-service and digital sale...s to boost engagement. The system reduced support costs and improved SLA metrics. Built-in processes increased sales and support efficiency. The platform enabled a seamless omnichannel experience for users.

NA

CASE STUDY Polska Telefonia Cyfrowa (T-Mobile Poland)

Comarch Fault Management helped Polska Telefonia Cyfrowa (T-Mobile Poland) unify and automate their network fault management. The company needed a scalable solution to manage over 15,000 network elem...ents from different vendors. Comarch provided a flexible system that centralized control, improved network reliability, and integrated with existing systems. The solution enabled full automation of fault management tasks and quality monitoring. PTC saw better network management and faster response to network issues.

NA

CASE STUDY Telefónica O₂ Germany

Comarch OSS Suite helped Telefónica O₂ Germany replace its old element management systems. The new solution unified network management and allowed direct control of thousands of network elements from... different vendors. Telefónica O₂ Germany gained centralized and unified control, improved network reliability, and full automation of fault management tasks. The system integrated seamlessly with existing tools and reduced operational costs. The platform also provided real-time network performance monitoring and a future-proof design.

NA

CASE STUDY Telecommunication Operator from South-east Asia

Comarch Loyalty Management helped a major telecom operator in South-east Asia. The company needed to replace its old in-house platform to improve customer experience and enable points exchange with o...ther brands. Comarch's solution was implemented in two stages: first, migrating from the previous system, and second, introducing a new loyalty concept. The operator serves 28.5 million mobile subscribers and employs over 23,000 people. The new platform supports better engagement and more flexible loyalty programs.

NA

CASE STUDY European Southern Observatory

IT outsourcing services helped European Southern Observatory. The solution focused on managed IT services. The goal was to improve IT operations. The case highlights the use of IT outsourcing for bet...ter efficiency. No specific numbers or detailed results are mentioned.

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Comarch Loyalty ROI – Retail

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Peers used Comarch for sales document management and loyalty management

Comarch Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.66/5

Read Reviews (10)
Custom Reports

4.93/5

Read Reviews (28)
Analytics

4.91/5

Read Reviews (23)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.66/5

Read Reviews (10)
Custom Reports

4.93/5

Read Reviews (28)
Analytics

4.91/5

Read Reviews (23)

Software Failure Risk Guidance

?

for Comarch

Overall Risk Meter

Low Medium High

Top Failure Risks for Comarch

Comarch SA News

Partnership

Comarch Partners with Systems Limited MEA (Techvista Systems) to Strengthen Digital ...

Comarch has formed a strategic partnership with Systems Limited Middle East & Africa (Techvista Systems) to enhance digital service delivery in the Middle East. This collaboration aims to integrate Comarch's OSS and BSS platforms with Systems Limited's expertise in digital transformation, targeting enterprises and telecom operators. The partnership was formalized at GITEX GLOBAL 2025 in Dubai.

Awards

Comarch and Vietnam Airlines Win Silver at Loyalty & Engagement Awards 2025

Comarch and Vietnam Airlines won the Silver award for Best Loyalty Strategy Rewards & Incentives at the Loyalty & Engagement Awards 2025. This recognition highlights their innovative loyalty program that enhances customer connections and travel experiences, showcasing the strength of their partnership.

Awards

Comarchs Critical Infrastructure Project Shortlisted for 2025 GLOTEL Awards

Comarch's collaboration with 450connect has been shortlisted for the 2025 GLOTEL Awards in the IoT Initiative of the Year category. The project involves deploying a 450 MHz communications network for German critical infrastructure, using Comarch's BSS/OSS platform. This initiative supports essential services with enhanced cybersecurity and scalability, marking a significant step in Germany's infrastructure modernization.

Executive

Joanna Ormiska joins Comarch as Chief M&A and Corporate Development

Joanna Ormiska has joined Comarch as Chief M&A and Corporate Development. Her role focuses on enhancing Comarch's M&A capabilities to drive global growth. With a background in high-profile transactions in the TMT sector, she will lead transformational processes, including acquisitions and post-merger integrations, to support Comarch's strategic expansion.

Comarch SA Profile

Company Name

Comarch SA

Company Website

https://www.comarch.com/

HQ Location

al. Jana Pawła II 39A,Kraków, PL

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