Comarch Overview

Comarch is a global IT products provider offering proprietary software. Integration of their solutions is delivered worldwide.

Use Cases

Customers recommend Sales Document Management, Loyalty Management, Engaging And Following Up, as the business use cases that they have been most satisfied with while using Comarch.

Other use cases:

  • Measuring Customer Satisfaction
  • Sales Commission Management
  • Competitive Intelligence
  • Social Media Analytics
  • Engaging On Social Media
  • Collaboration
  • Helpdesk Management
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Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Comarch.

Other priorities:

  • Increase Sales & Revenue
  • Enter New Markets Internationally Or Locally
  • Improve Efficiency
  • Launch New Products
  • Grow Market Share
  • Build Brand Awareness
  • Improve Digital And Social Presence
  • Improve Internal Communications
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Comarch Use-Cases and Business Priorities: Customer Satisfaction Data

Comarch works with different mediums / channels such as Social Media. and Promotions.

Comarch's features include Gamification, and Rewards. and Comarch support capabilities include 24/7 Support, Email Support, Chat Support, etc. also Comarch analytics capabilities include Custom Reports, and Analytics.

Reviews

"Prior to the implementation of the Comarch solution, a lot of time and manual effort was put into document registration and processing. The cost assignment and approval required a lot of e-mail communication making it hard to track and manage proces...ses and progress. The lack of integration with the ERP system meant that data from approved invoices needed to be registered manually and it might have impact on their accuracy. Now, after the Comarch project we are equipped with a comprehensive solution which allows us to process our documents with promptness and remarkable flexibility. As a technological company, we appreciate real IT professionals. Comarch is certainly one to recommend." - Olivier L

Comarch, belong to a category of solutions that help Content Management Systems. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Comarch

Top Industries

  • Information Technology and Services

Popular in

  • Small Business

Comarch is popular in Information Technology And Services, and is widely used by Small Business,

Comprehensive Insights on Comarch Use Cases

How does Comarch address your Sales Document Management Challenges?

How does Comarch facilitate Loyalty Management?

What solutions does Comarch provide for Engaging And Following Up?

What solutions does Comarch provide for Measuring Customer Satisfaction?

25+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Comarch solved their Content Management Systems needs. Cuspera uses 283 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Content Management Systems needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Comarch testimonial

Olivier L

Technicolor

Prior to the implementation of the Comarch solution, a lot of time and manual effort was put into document registration and processing. The cost assignment and approval required a lot of e-mail communication making it hard to track and manage processes and progress. The lack of integration with the... ERP system meant that data from approved invoices needed to be registered manually and it might have impact on their accuracy. Now, after the Comarch project we are equipped with a comprehensive solution which allows us to process our documents with promptness and remarkable flexibility. As a technological company, we appreciate real IT professionals. Comarch is certainly one to recommend.

Testimonial By Olivier L
Comarch testimonial

Oliver M

Marketing Director

BP Europe

We have built a truly trustful relationship with Comarch and I am pleased to see all local BP branches satisfied with this relationship. The work we have done together has fully satisfied our expectations and by this I mean on a global and local level. Comarch’s specialists have huge experience and... are always full of innovative ideas on how to make the program even better and more attractive.

Testimonial By Oliver M
Comarch testimonial

JetBlue Airways

We have found Comarch to be a great partner both from a development perspective and a strategic direction perspective. Their ability to ramp up and resource projects and initiatives has been very impressive. We have never had any regrets in choosing Comarch and we look forward to a long and innovat...ive relationship.

Testimonial By JetBlue Airways
CUSTOMERS TESTIMONIALS
Comarch testimonial

Olivier L

Technicolor

Prior to the implementation of the Comarch solution, a lot of time and manual effort was put into document registration and processing. The cost assignment and approval required a lot of e-mail communication making it hard to track and manage processes and progress. The lack of integration with the... ERP system meant that data from approved invoices needed to be registered manually and it might have impact on their accuracy. Now, after the Comarch project we are equipped with a comprehensive solution which allows us to process our documents with promptness and remarkable flexibility. As a technological company, we appreciate real IT professionals. Comarch is certainly one to recommend.

Testimonial By Olivier L
Comarch testimonial

Oliver M

Marketing Director

BP Europe

We have built a truly trustful relationship with Comarch and I am pleased to see all local BP branches satisfied with this relationship. The work we have done together has fully satisfied our expectations and by this I mean on a global and local level. Comarch’s specialists have huge experience and... are always full of innovative ideas on how to make the program even better and more attractive.

Testimonial By Oliver M
Comarch testimonial

JetBlue Airways

We have found Comarch to be a great partner both from a development perspective and a strategic direction perspective. Their ability to ramp up and resource projects and initiatives has been very impressive. We have never had any regrets in choosing Comarch and we look forward to a long and innovat...ive relationship.

Testimonial By JetBlue Airways

Case Studies

Telecommunications

CASE STUDY Polska Telefonia Cyfrowa (T-Mobile Poland)

Comarch Fault Management helped Polska Telefonia Cyfrowa (T-Mobile Poland) unify and automate their network fault management. The company needed a scalable solution to manage over 15,000 network elem...ents from different vendors. Comarch provided a flexible system that centralized control, improved network reliability, and integrated with existing systems. The solution enabled full automation of fault management tasks and quality monitoring. PTC saw better network management and faster response to network issues.

Telecommunications

CASE STUDY Telefónica O₂ Germany

Comarch OSS Suite helped Telefónica O₂ Germany replace its old element management systems. The new solution unified network management and allowed direct control of thousands of network elements from... different vendors. Telefónica O₂ Germany gained centralized and unified control, improved network reliability, and full automation of fault management tasks. The system integrated seamlessly with existing tools and reduced operational costs. The platform also provided real-time network performance monitoring and a future-proof design.

Telecommunications

CASE STUDY Orange Polska

Comarch IBARD helped Orange Polska offer a cloud data backup and storage service. Orange wanted to add value for its telecom customers and boost satisfaction. They used Comarch IBARD in a white label... model, fully customized for Orange. The solution provided secure, easy data backup, file sharing, and team collaboration. Over 10,500 Orange customers now use the service. Orange saw higher revenue, better customer loyalty, and a stronger brand image.

Telecommunications

CASE STUDY LG U+

Comarch provided LG U+ with a full OSS software suite to help launch the world's first 5G network. LG U+ needed to replace legacy systems and increase automation for better network management. Comarc...h delivered solutions for network inventory, planning, order management, and service quality. The project overcame challenges like time zones, language barriers, and cultural differences. The new system improved automation, data quality, and reduced operational costs for LG U+.

Oil & Energy

CASE STUDY Emirates National Oil Company Group (ENOC)

Comarch Loyalty Management helped ENOC launch the 'Yes' Rewards program. ENOC wanted a loyalty solution for both fuel and non-fuel services in the Middle East. Comarch provided a mobile-first platfor...m with advanced analytics and local support. In the first month, the program gained over 200,000 members. Each campaign saw two to three times higher turnover. The program was nominated for international awards and Comarch received a partnership award from ENOC.

Oil & Energy

CASE STUDY ExxonMobil

Comarch Loyalty Management helped ExxonMobil launch and manage the Exxon Mobil Rewards+ loyalty program. The challenge was to attract and engage customers in a competitive fuel market and to enable r...eal-time data exchange across thousands of stations. Comarch delivered a customized loyalty platform, advanced marketing automation, and analytics tools. The solution was implemented in just six months and covered over 12,000 stations. In five years, the program delivered $175 million in member savings.

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Comarch Loyalty ROI – Retail

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Peers used Comarch for sales document management and loyalty management

Comarch Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.66/5

Read Reviews (10)
Custom Reports

4.93/5

Read Reviews (28)
Analytics

4.91/5

Read Reviews (23)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.66/5

Read Reviews (10)
Custom Reports

4.93/5

Read Reviews (28)
Analytics

4.91/5

Read Reviews (23)

Software Failure Risk Guidance

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for Comarch

Overall Risk Meter

Low Medium High

Top Failure Risks for Comarch

Comarch SA News

Partnership

Comarch and Makman Forge Strategic Partnership to Accelerate Autonomous Networks and AIOps Adoption in Telco

Comarch and Makman Technology Consulting have entered a strategic partnership to drive autonomous network and AIOps adoption in the telecom sector. The collaboration includes a proof of concept and a pilot project focused on delivering zero-touch network as a service, leveraging Comarchs telecom software and Makmans expertise in transformation consultancy.

Customer

Deutsche Bahn Sets Future Course for the loyalty program BahnBonus with Technology Partner Comarch

Deutsche Bahn has selected Comarch as its technology partner to advance the BahnBonus loyalty program. Comarch will provide its loyalty management platform, enabling Deutsche Bahn to enhance customer engagement through advanced marketing automation, data analytics, and omnichannel capabilities. This collaboration aims to modernize BahnBonus, supporting Deutsche Bahns digital transformation in the travel sector.

Customer

Comarch and elipsLife Unveils Core Insurance Platform | Pipeline Publishing

Comarch and elipsLife have launched a new core insurance platform for elipsLife Netherlands, streamlining group life insurance employee benefits administration. The system integrates with CRM, reserve calculation, tax, and national pension registries. Comarch provided technical expertise and hosts the solution in its Data Center, ensuring secure, efficient insurance operations for elipsLife.

Customer

Proven Platform, Global Trust: Scanfil Selects the Comarch EDI KSeF Platform

Scanfil has chosen the Comarch EDI KSeF Platform for its electronic data interchange and e-invoicing needs. This selection highlights Comarch's expertise in AI-powered data management and global compliance solutions. The partnership will support Scanfil's digital transformation and streamline its data exchange processes.

Comarch SA Profile

Company Name

Comarch SA

Company Website

https://www.comarch.com/

HQ Location

al. Jana Pawła II 39A,Kraków, PL

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