Overview: Viber and Wild Apricot as Community Management Category solutions.

Viber and Wild Apricot offer unique community management solutions, each tailored to different operational needs. Viber excels in communication management and supporting large enterprises across diverse industries, while Wild Apricot specializes in membership management, favored by non-profit organizations. Both products emphasize strong data integration and offer extensive vendor support, ensuring they cater effectively to their intended user segments.

Viber: Viber is a secure messaging and calling app that offers free international calls, text messaging, and media sharing. Features include voice and video calls, group chats, communities, stickers, and disappearing messages.

Wild Apricot: Wild-apricot has been rated the #1 membership management software for six years. An instant free trial can be started now.

Viber and Wild Apricot: Best activities based on customer satisfaction

Activities: Viber vs Wild Apricot

Discover and compare top business activities, Q&A, and peer reviews for Viber vs Wild Apricot to help find the right fit for your needs.

Viber Wild Apricot

communication management
sending & publishing communications
collaboration
conference call management
engagement management
membership management
event management
contact list management

Key Capabilities Supported

Viber focuses on communication management and supports conference calls and collaboration, aligning with the need for effective internal communication processes. read more →

Wild Apricot specializes in membership and event management, prioritizing helpdesk and engaging communications ideal for community-focused operations. read more →

Business Goals

Viber aids in improving internal communications and enhancing customer relationships, catering to goals like brand engagement and market presence. read more →

Wild Apricot is designed to acquire customers and scale best practices, increasing sales and building brand awareness, which are crucial for growth-oriented businesses. read more →

Core Features

Viber's standout features include comprehensive data export, seamless integration, and strong security and privacy measures, benefiting larger operations with complex data needs. read more →

Wild Apricot shines with detailed custom reporting, exceptional data import capabilities, and robust compliance for users needing meticulous membership records. read more →

Vendor Support

Viber offers 24/7 support, phone, and chat support, highlighting its commitment to constant availability for large enterprises. read more →

Wild Apricot provides extensive 24/7 support and uses multiple channels like email and phone to meet diverse customer preference demands. read more →

Segments and Industries

Viber is predominantly used by large enterprises in IT and education, showcasing its versatility in diverse large-scale industries. read more →

Wild Apricot caters predominantly to non-profit organizations, successfully meeting the unique needs of membership-driven industries. read more →

Operational Alignment

With a focus on extensive communication management, Viber aligns with the operational workflows of enterprises requiring streamlined communication processes. read more →

Wild Apricot suits organizations with intricate membership and event operations, fitting seamlessly into community-centered environments. read more →

Applying your context and needs changes the comparison

IT and Other Capabilities

Low
Medium
High

Ease of migration

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Data

Data Import

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Data Export

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Support

24/7 Support

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Email Support

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Chat Support

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Phone Support

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Others

AI Powered

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Custom Reports

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Analytics

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Business Setting

Popular in Industry

Education (13.0%)
Information Technology And Services (13.0%)
Computer Software (10.0%)

Non Profit Organization Management (47.0%)
Hospitality (12.0%)
Education (7.0%)

Popular in Segments

SMB and MidMarket (67.0%)
Enterprise (33.0%)

SMB and MidMarket (89.0%)
Enterprise (11.0%)

Most deployed common Use Cases for Viber and Wild Apricot

How does Viber and Wild Apricot facilitate Communication Management?

Viber facilitates communication through messaging, voice calls, and video calls, while Wild Apricot focuses on membership management, event organization, and email communication. Viber enables group chats and the sending of temporary messages, but lacks a central monitoring system for messages. Wild Apricot allows for automated email communication and membership management, but its interface can be complex.

"...Sending messages and calling people on your contact list for free has been very convinient for me. ...." Peer review by Aikaterini P., Student

"...It manages membership, collects payments, sends and tracks emails and also provides all of this in the administrative side of our website...." Peer review by CM E., Website Administrator, Non-Profit Organization Management

How does Viber and Wild Apricot address your Contact List Management Challenges?

Viber allows users to easily manage contacts by automatically merging and updating contact lists and providing notifications when new contacts join. Viber also enables calling and messaging contacts directly. Wild Apricot offers more comprehensive contact management features, including membership tracking, event registration, financial management, and email marketing. Wild Apricot allows users to manage different contact lists, such as members, donors, and event attendees. However, Wild Apricot has limitations in contact management system functionality compared to other specialized systems.

"...The good thing is that it allows you to make free calls to contacts on the list using internet only. ...." Peer review by Martin E., Responsable de proyectos .net, Internet

"...While the components of Wild Apricot separately might not be as great as some of the competition (i.e., email blasts through Constant Contact, client relationship management through Salesforce, etc.), together the package is a good value and very user-friendly with highly responsive customer service...." Peer review by Anna Berry

Viber in Action: Unique Use Cases

How can Viber optimize your Collaboration Workflow?

What solutions does Viber provide for Conference Call Management?

Why is Viber the best choice for Engagement Management?

Wild Apricot in Action: Unique Use Cases

How can Wild Apricot optimize your Membership Management Workflow?

How can Wild Apricot enhance your Event Management process?

How does Wild Apricot facilitate Helpdesk Management?

Integrations

Ecosystem partners each product commonly connects with.

Viber

Wild Apricot

News

Latest Viber news

ChatGPT is now on Viber, here's what you can do with it

Viber has integrated ChatGPT into its platform, enhancing user experience with AI tools. Users can now summarize conversations, rewrite messages, translate text, and edit images directly within the app. The integration maintains Viber's end-to-end encryption, ensuring privacy. Some features require signing in with a ChatGPT account, and availability varies by region and device.

08/07/2026 - source

Latest Wild Apricot news

Personify Unveils WildApricot.com Redesign to Accelerate Growth for Member Organizations

Personify has launched a redesigned WildApricot.com, enhancing the digital experience for its membership management software. The update includes faster navigation, a modern design, and expanded resources, such as a 60-day free trial and a comprehensive Help Center. These improvements aim to support small associations, nonprofits, and clubs in adopting tools for growth and engagement.

30/06/2025 - source