Overview: Viber and Hivebrite as Community Management Category solutions.

Viber and Hivebrite cater to diverse needs within the community management space. Viber focuses on robust communication functionalities, ideal for businesses emphasizing internal communication and customer engagement. Hivebrite excels in building and managing community platforms, perfect for organizations driven by community engagement and networking. While Viber supports large enterprises and diverse industries, Hivebrite is tailored for nonprofit and educational sectors with strong community-centric goals. Both offer extensive support options, ensuring alignment with user needs.

Viber: Viber is a secure messaging and calling app that offers free international calls, text messaging, and media sharing. Features include voice and video calls, group chats, communities, stickers, and disappearing messages.

Hivebrite: Hivebrite drives organic connections and creates positive impact within communities. The platform is easy to set up and highly customizable.

Viber and Hivebrite: Best Use cases based on the customer satisfaction data

Key Capabilities Supported

Viber excels in communication management, sending and publishing communications, and enhancing collaboration. This positions Viber as a strong contender for businesses needing seamless internal communication solutions. read more →

Hivebrite supports community engagement, member communication management, and content management. Hivebrite's capabilities are ideal for entities focused on building vibrant community interactions. read more →

Business Goals

Viber is geared towards goals like improving internal communications and enhancing customer relationships. Businesses aiming to strengthen brand engagement find Viber particularly useful. read more →

Hivebrite caters to managing and operating communities, enhancing community brand awareness, and monetizing communities. Enterprises that prioritize community-centric goals benefit from Hivebrite. read more →

Core Features

Viber offers features like analytics, compliance, and AI-powered solutions. It meets the needs of users seeking data import/export and security aspects. read more →

Hivebrite stands out with its custom reports, integration capabilities, and analytics. Users looking for community-focused data management appreciate Hivebrite's tailored offerings. read more →

Vendor Support

Viber provides 24/7 support along with chat and phone support, reflecting preferences for real-time assistance in complex use cases. read more →

Hivebrite offers extensive 24/7 support and chat options. This caters to customers who prioritize consistent and accessible support. read more →

Segments and Industries

Viber is predominantly used by large enterprises across various industries like IT, education, and software, indicating its adaptability to different business needs. read more →

Hivebrite is favored by nonprofits and professional networks, reflecting a strong fit for sectors focused on community-driven initiatives. read more →

Operational Alignment

Viber integrates well into large and diverse operational workflows, supporting complex communication needs in expansive environments. read more →

Designed for community-centric environments, Hivebrite fits seamlessly into workflows that prioritize engagement and interaction. read more →