Overview: Viber and Higher Logic Thrive Community as Community Management Category solutions.
Viber and Higher Logic Thrive Community are both powerful tools in the Community Management space, yet they excel in different areas. Viber focuses on robust communication management capabilities, making it ideal for large enterprises seeking enhanced internal communications and customer engagement. Meanwhile, Higher Logic Thrive Community offers strong engagement management features, catering well to non-profits and sectors needing active community involvement and member retention.
Viber: Viber is a secure messaging and calling app that offers free international calls, text messaging, and media sharing. Features include voice and video calls, group chats, communities, stickers, and disappearing messages.
Higher Logic Thrive Community: Higher-Logic-Online-Community platforms engage members and improve retention. Associations are strengthened through enhanced member interaction.
Viber and Higher Logic Thrive Community: Best Use cases based on the customer satisfaction data
Key Capabilities Supported
Viber focuses on communication management including sending and publishing communications, aligning well with businesses needing to improve their internal and customer interactions. read more →
Higher Logic Thrive Community emphasizes engagement management and collaboration, facilitating effective member engagement and follow-ups. read more →
Business Goals
Viber aims to improve internal communications and enhance customer relationships, aligning with enterprises looking to boost brand engagement and market presence. read more →
Higher Logic Thrive Community facilitates scaling best practices, acquiring customers, and increasing revenue, making it suitable for those aiming to build thought leadership. read more →
Core Features
Viber delivers strong analytics, integration, and data management features, providing robust privacy and security measures for seamless data handling. read more →
Higher Logic Thrive Community excels in custom reporting and data import/export, supporting comprehensive onboarding and security needs. read more →
Vendor Support
Viber offers 24/7 support along with chat and phone options, showing strong commitment to assisting large and diverse enterprises. read more →
Higher Logic Thrive Community provides 24/7 support and training, ideal for users requiring on-going skill development and technical assistance. read more →
Segments and Industries
Viber predominantly serves large enterprises and is widely used in the IT and education sectors, indicating its alignment with tech-savvy and organizational heavyweights. read more →
Higher Logic Thrive Community is popular among non-profit organizations and healthcare, reflecting its effectiveness in fostering community through active engagement. read more →
Operational Alignment
Viber integrates well into large-scale operations with its communication-focused tools, catering to extensive user segments and complex environments. read more →
Higher Logic Thrive Community fits well with groups needing strong engagement dynamics, supporting environments focused on community growth and interaction. read more →
Applying your context and needs changes the comparison
Failure Risk Guidance?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
Data
Support
Others
Viber in Action: Unique Use Cases
What benefits does Viber offer for Communication Management?
What benefits does Viber offer for Collaboration?
What solutions does Viber provide for Conference Call Management?
What Are the key features of Viber for Contact List Management?
Higher Logic Thrive Community in Action: Unique Use Cases
How does Higher Logic Thrive Community facilitate Engagement Management?
What benefits does Higher Logic Thrive Community offer for Enable Mentoring?
What Are the key features of Higher Logic Thrive Community for Advertisement?
Alternatives
News
Latest Viber News
Calls from foreign numbers on Viber, the Information and Privacy Agency reacts - gives some recommendations - Telegrafi
The Information and Privacy Agency gives advice on receiving calls from foreign numbers on Viber.
Latest Higher Logic Thrive Community News
Higher Logic Vanilla Announces Expanded Integrations with Zendesk - MarTech Cube
Higher Logic, the leading community engagement company, announced enhanced integrations between Higher Logic Vanilla (Vanilla)
