Viber: Viber is a secure messaging and calling app that offers free international calls, text messaging, and media sharing. Features include voice and video calls, group chats, communities, stickers, and disappearing messages.
Google Hangouts Chat: Google Chat facilitates secure online messaging and collaboration for individuals, groups, and businesses. Powerful features from Google Workspace enhance connectivity and teamwork.
This comparison report of Viber vs. Google Hangouts Chat is based on a specific set of business needs and context. The comparison uses 3692 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Viber and Google Hangouts Chat
Viber, Google Voice, JomSocial, etc., belong to a category of solutions that help Community Management, whereas Google Hangouts Chat, Cisco Jabber, Teamwire, etc., belong to a category of solutions that help Team Collaboration. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Viber covers Communication Management with Phone Calls, Collaboration with Offline, Conference Call Management with Offline, Engagement Management with Chat, etc.
Google Hangouts Chat focuses on Collaboration with Chat, Communication Management with E-Mail, Conference Call Management with Offline, Sales Document Management with Chat, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Viber and Google Hangouts Chat: Best activities based on customer satisfaction
Viber in Action: Unique Activities
How does Viber facilitate Communication Management?
"...Great thing about viber is not only because you can communicate with your friends, colleagues and business partners for free, but also because the messages that you send in this application are encrypted way safer than how we communicate with other applications that we frequently use such as instagram, twitter and facebook that are always monitored and sometimes being sold as an information through different data buyers. ...." Peer review by Verified Reviewer, Human Resources
What benefits does Viber offer for Conference Call Management?
"...Team chat, document sharing, conference call...." Peer review by Verified Reviewer, Automotive
Why is Viber the best choice for Engagement Management?
"...I have found the Viber Public Chat page to be engaging, and a way to share my positive empowering messages with people all across the globe...." Peer review by Jolene S., Entertainment
Why is Viber the best choice for Contact List Management?
"...In that time Viber is very helpful to me for keep in contact with my client .Mainly..." Peer review by Ayesh P., Photographer
Google Hangouts Chat in Action: Unique Activities
How does Google Hangouts Chat facilitate Collaboration?
"...On several occasion we have used this tool for group chat with colleagues, make conference call on video chat and also with our international customers...." Peer review by Rahul S, PCB layout Engineer
Top Processes
Customer evidence for the processes each product supports. Click Read Reviews to open peer feedback.
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Improve internal communications
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Enhance customer relationships
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Acquire customers
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Improve brand engagement
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Improve digital and social presence
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Grow market share
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Increase sales & revenue
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Improve consistency
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Improve efficiency
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Launch new products
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Improve stakeholder relations
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Improve ROI
- See 9 more
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Improve internal communications
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Enhance customer relationships
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Acquire customers
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Improve efficiency
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Increase sales & revenue
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Enter new markets internationally or locally
- See 3 more
IT and Other Capabilities
- Low
- Medium
- High
Data
Support
Others
Business Setting
| Viber | Google Hangouts Chat | |
|---|---|---|
| Peer score | 4.3 | 4.4 |
| Peer insights | 2374 | 1318 |
| Top industries |
Education 13.0%
Information Technology And Services 13.0%
Computer Software 10.0%
|
Information Technology And Services 17.0%
Education 17.0%
Marketing And Advertising 9.0%
|
| SMB and Mid-Market | 67.0% | 68.0% |
| Enterprise | 33.0% | 32.0% |
| Pricing | Viber |
Integrations
Ecosystem partners each product commonly connects with.
Viber
Google Hangouts Chat
News
Latest Viber news
Viber launches eSIM service in Philippines
Viber has launched an in-app eSIM service in the Philippines, enabling users to purchase data packages for international travel without needing a local SIM. This move supports Viber's goal to become a superapp by integrating more services and simplifying connectivity for travelers.
Latest Google Hangouts Chat news
Nvidia, Google and Emerald AI launch flexible data center consortium
Nvidia, Google, and Emerald AI have formed the AI Energy Management Alliance to promote flexible data centers. This consortium aims to develop best practices for reducing power draw during grid strain and standardize metrics for power optimization. Google contributes demand response technologies, while Nvidia and Emerald AI collaborate on a power-flexible AI data center in Virginia.