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Compare Salesforce Chatter vs TeamViewer

Comparison Summary

This comparison report of Salesforce Chatter vs. TeamViewer is based on a specific set of business needs and context. The comparison uses 27167 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Salesforce Chatter and TeamViewer

Salesforce Chatter, TeamViewer, Bitrix24, Smartsheet, etc., belong to a category of solutions that help Collaboration and Productivity. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Salesforce Chatter covers Collaboration, Communication Management with E-Mail, Engagement Management, Content Management, etc.

TeamViewer focuses on Collaboration with Offline, Helpdesk Management, Conference Call Management with Offline, Event Onboarding, etc.

"Whenever you go through a crisis, leadership has to come to the top. How do we emerge stronger as a business? Can we change the way we work? Can we make quicker decisions? " - Arvind Krishna

"TeamViewer stands out because our staff love using it. We haven't found any other remote administration software that comes close. It's able to adapt to a lot of different technical support issues, which keeps our customers happy. " - Mark Ziarko

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Salesforce Chatter

Focus area

Salesforce Chatter is better than TeamViewer for

Software Failure Risk

  • low

logo TeamViewer

Focus area

TeamViewer is better than Salesforce Chatter for

Software Failure Risk

  • low

About

The Enterprise Social Network & Collaboration Software

Global video conferencing and team collaboration software for remote access, support and website monitoring

Age

1999

Financials

IPO

M&A

Business Need

Total Processes
(we found evidences for)

78

81

Total Goals
(we found evidences for)

16

13

Top Processes

Evidences indicate better relative satisfaction



communication management

sending & publishing communications

tracking & monitoring communications


engagement management

engaging and following up


content publishing


sales document management

contract management

proposal & quote management


knowledge management


social media management

social media analytics

engaging on social media

scheduling post to social media


contact list management

creating contact list


training & onboarding


workflow management




customer feedback management

measuring customer satisfaction


campaign management

campaign analytics


conversion management


sales review & feedback


generation of new leads


business development




opportunity management



customer case management


account management


lead qualification

lead qualification: technographic



motivation management


competitive intelligence


follower management




relationship management


loyalty management


conference call management


promotion management




discount management


community building


rating and review management



products & pricelist management



sales call management


revenue cycle management


lifetime value management


create learning path


courses & assessment

create learning path






performance management


distribution management


trade show marketing


Top Goals

Goals Achieved

  • Improve internal communications

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Scale best practices

  • Improve stakeholder relations

  • Build brand awareness

  • Improve efficiency

  • Improve brand engagement

  • Launch new products

  • Improve digital and social presence

  • Enter new markets internationally or locally

  • Improve ROI

  • Grow market share

  • Increase average basket value

  • Improve visibility

  • See 13 more
  • Enhance customer relationships

  • Improve internal communications

  • Acquire customers

  • Improve efficiency

  • Improve digital and social presence

  • Grow market share

  • Enter new markets internationally or locally

  • Improve ROI

  • Increase sales & revenue

  • Improve consistency

  • Improve visibility

  • Establish thought leadership

  • Scale best practices

  • See 10 more

Top Channels

Channels Used

  • offline

  • video

  • trade shows

  • events

  • phone calls

  • chat

  • mobile

  • on premises

  • website

  • e-mail

  • mobile app

  • support groups

  • social media

  • mass media

  • television

  • user generated content

  • blogs

  • Skype

  • Facebook

  • games

  • Slack

  • review sites

  • Amazon

  • movies

  • omnichannel

  • Twitter

  • point of sale

  • Facebook page

  • print media

  • magazine

  • See 27 more
  • offline

  • video

  • trade shows

  • events

  • phone calls

  • chat

  • mobile

  • on premises

  • website

  • e-mail

  • mobile app

  • support groups

  • social media

  • mass media

  • television

  • user generated content

  • blogs

  • Skype

  • Facebook

  • games

  • Slack

  • review sites

  • Amazon

  • movies

  • omnichannel

  • Twitter

  • point of sale

  • Facebook page

  • print media

  • magazine

  • See 27 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

low

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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Business Setting