Salesforce Chatter Overview
Salesforce Chatter boosts productivity, innovation, and success through enhanced enterprise social networking and collaboration. Teams can seamlessly share information and ideas within the platform.
Use Cases
Customers recommend Collaboration, Communication Management, Engagement Management, as the business use cases that they have been most satisfied with while using Salesforce Chatter.
Business Priorities
Improve Internal Communications and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Salesforce Chatter.
Salesforce Chatter Use-Cases and Business Priorities: Customer Satisfaction Data
Salesforce Chatter works with different mediums / channels such as E-Mail.
Salesforce Chatter's features include Alerts: Popups & Notifications, Recording, Personalization, etc. and Salesforce Chatter support capabilities include Chat Support, Phone Support, Email Support, etc. also Salesforce Chatter analytics capabilities include Analytics, and Custom Reports.
Reviews
"I want to democratize the development of technology. With the Salesforce platform, we can give the power away to our business community." - Jane Moran
Salesforce Chatter, Zapnito, Docsend, Slack, Showcase Workshop, etc., all belong to a category of solutions that help Collaboration and Productivity. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Salesforce Chatter
Top Industries
- Information Technology and Services
- Manufacturing
- Consumer Electronics
Popular in
- Enterprise
- Mid Market
- Large Enterprise
Salesforce Chatter is popular in Information Technology And Services, Manufacturing, and Consumer Electronics and is widely used by Enterprise, Mid Market, and Large Enterprise.
Salesforce Chatter Customer wins, Customer success stories, Case studies
What solutions does Salesforce Chatter provide for Collaboration?
How efficiently Does Salesforce Chatter manage your Communication Management?
What benefits does Salesforce Chatter offer for Engagement Management?
What solutions does Salesforce Chatter provide for Content Management?
How can Salesforce Chatter enhance your Sales Document Management process?
16 buyers and buying teams have used Cuspera to assess how well Salesforce Chatter solved their Collaboration and Productivity needs. Cuspera uses 3682 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Collaboration and Productivity needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
I want to democratize the development of technology. With the Salesforce platform, we can give the power away to our business community. Testimonial By Jane Moran |
|
Our relationships with small vendors make loop & tie the platform it is; we pride ourselves on being part of a healthy and stable economy. With salesforce, we have a better understanding of our own opportunities to support growing businesses. Testimonial By Mk Getler |
|
There's a time in a customer's journey where they might run into an issue or a problem, and that is a defining moment where you can either rise to the occasion and help them or not. If you can address it, you raise the value in the mind of the customer. Testimonial By Patrick Spence |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Jane Moran CIO Unilever |
I want to democratize the development of technology. With the Salesforce platform, we can give the power away to our business community. Testimonial By Jane Moran |
|
Mk Getler Chief Marketing Officer Loop & Tie |
Our relationships with small vendors make loop & tie the platform it is; we pride ourselves on being part of a healthy and stable economy. With salesforce, we have a better understanding of our own opportunities to support growing businesses. Testimonial By Mk Getler |
|
Patrick Spence CEO Sonos |
There's a time in a customer's journey where they might run into an issue or a problem, and that is a defining moment where you can either rise to the occasion and help them or not. If you can address it, you raise the value in the mind of the customer. Testimonial By Patrick Spence |
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Read more →Frequently Asked Questions(FAQ)
for Salesforce Chatter
What is Salesforce Chatter?
Salesforce Chatter is an Enterprise Social Network that helps the employees connect, collaborate, share files, data, and expertise, all in real-time. It eliminates communication barriers and thus drives productivity and increases efficiency and innovation across departments.
The primary features of this platform includes chatter groups, email digest, forums to share ideas, create and share polls, file sharing, recommendations, mobile engagements and to garner rich feeds.
The platform allows collaboration on sales opportunities, campaigns, service cases, and projects through their inbuilt apps and custom actions. It connects data and records with the internal systems, maximising efficiency and eliminating errors. To improve engagement, the tool has contribution scores metric, badges and endorsement highlights for the key contributors.
What is Salesforce Chatter used for?
What are the top features of Salesforce Chatter?
Who uses Salesforce Chatter?
What are Salesforce Chatter alternatives?
Where is Salesforce Chatter located?
Peers used Salesforce Chatter for collaboration and communication management
Salesforce Chatter Competitors
Salesforce Chatter Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (13) |
| Analytics | Read Reviews (81) |
| Custom Reports | Read Reviews (222) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (13) |
| Analytics | Read Reviews (81) |
| Custom Reports | Read Reviews (222) |
Salesforce Chatter Integrations
Salesforce Chatter integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Salesforce Chatter
Software Failure Risk Guidance
?for Salesforce Chatter
Overall Risk Meter
Top Failure Risks for Salesforce Chatter
Salesforce, Inc. News
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AutoRABIT has achieved FedRAMP Moderate Authorization to Operate (ATO) for its CodeScan and Guard solutions, enhancing security for Salesforce environments in government agencies. These solutions address Salesforce's unique security challenges by automating code analysis and monitoring configurations, aligning with federal compliance standards to protect sensitive data and streamline compliance processes.
Salesforce Enhances AI Reliability with New Observability Tools for Agents
Salesforce has introduced new observability tools to enhance AI agent reliability, focusing on analytics, optimization, and health monitoring. These tools provide small businesses with insights into AI performance, enabling better decision-making and operational efficiency. Early adopters like 1-800Accountant and Engine report improved service quality and scalability. The tools aim to address challenges in managing AI agents, offering a pathway for businesses to optimize AI deployment.
Cyntexa Announces Updates to ChargeOn on Salesforce AppExchange - Markets Financial Content
Cyntexa has updated its ChargeOn application on Salesforce AppExchange, enhancing payment processing and orchestration capabilities. ChargeOn integrates with over 14 global payment gateways, offering streamlined revenue automation and eliminating vendor lock-in. The update includes advanced features for secure, efficient payment management within Salesforce, including PCI and DSS compliance.
Adecco says joint venture with Salesforce can help reduce AI bubble risks - Reuters
Adecco and Salesforce have formed a joint venture aimed at mitigating risks associated with the AI bubble. This collaboration leverages Salesforce's AI CRM capabilities to enhance Adecco's offerings and ensure sustainable AI integration.
Salesforce, Inc. Profile
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