Comparison Summary
This comparison report of Salesforce Chatter vs. Troop Messenger is based on a specific set of business needs and context. The comparison uses 4214 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Salesforce Chatter and Troop Messenger
Salesforce Chatter, Troop Messenger, Bitrix24, Parsable, etc., belong to a category of solutions that help Collaboration and Productivity. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Salesforce Chatter covers Collaboration, Communication Management with E-Mail, Engagement Management, Content Management, etc.
Troop Messenger focuses on Collaboration with Video, Sales Call Management with Offline, Communication Management with Offline, Workflow Management with Video, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Salesforce Chatter
Focus area
Salesforce Chatter is better than Troop Messenger for
Software Failure Risk
Troop Messenger
Focus area
Troop Messenger is better than Salesforce Chatter for
Software Failure Risk
About
The Enterprise Social Network & Collaboration Software
Team Collaboration Software and instant messaging app
Age
1999
Financials
IPO
PRIVATE
Business Need
Total Processes
(we found evidences for)
78
30
Total Goals
(we found evidences for)
16
4
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Improve internal communications
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Enhance customer relationships
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Acquire customers
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Increase sales & revenue
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Scale best practices
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Improve stakeholder relations
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Build brand awareness
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Improve efficiency
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Improve brand engagement
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Launch new products
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Improve digital and social presence
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Enter new markets internationally or locally
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Improve ROI
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Grow market share
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Increase average basket value
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Improve visibility
- See 13 more
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Improve internal communications
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Enhance customer relationships
-
Increase sales & revenue
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Acquire customers
- See 1 more
Top Channels
Channels Used
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offline
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video
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phone calls
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chat
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e-mail
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point of sale
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on premises
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promotions
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events
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trade shows
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coupons
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Slack
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user generated content
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blogs
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mobile
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social media
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mobile app
-
games
- See 15 more
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offline
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video
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phone calls
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chat
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e-mail
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point of sale
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on premises
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promotions
-
events
-
trade shows
-
coupons
-
Slack
-
user generated content
-
blogs
-
mobile
-
social media
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mobile app
-
games
- See 15 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
