Yammer Overview

Yammer is an employee communication platform within Microsoft Viva Engage. It enables organizational connections through communities and conversations.

Use Cases

Customers recommend Collaboration, Engagement Management, Communication Management, as the business use cases that they have been most satisfied with while using Yammer.

Other use cases:

  • Content Management
  • Knowledge Management
  • Sales Document Management
  • Social Media Management
  • Product Marketing
  • Training & Onboarding
  • Helpdesk Management
See all use cases See less use cases

Business Priorities

Improve Internal Communications and Scale Best Practices are the most popular business priorities that customers and associates have achieved using Yammer.

Other priorities:

  • Enhance Customer Relationships
  • Acquire Customers
  • Launch New Products
  • Grow Market Share
  • Improve Visibility
  • Improve Stakeholder Relations
  • Improve Digital And Social Presence
  • Establish Thought Leadership
  • Build Brand Awareness
  • Improve Brand Engagement
  • Improve Efficiency
  • Improve ROI
  • Increase Sales & Revenue
  • Manage Risk
  • Shorten Ramp Up Time
  • Enter New Markets Internationally Or Locally
See all business priorities See less business priorities

Yammer Use-Cases and Business Priorities: Customer Satisfaction Data

Yammer works with different mediums / channels such as E-Mail. and Social Media.

Yammer's features include Alerts: Popups & Notifications, Personalization, Recording, etc. and Yammer support capabilities include AI Powered, Phone Support, Email Support, etc. also Yammer analytics capabilities include Analytics, and Custom Reports.

Reviews

"We’re now able to get these different customer engagement, security, and analytics modules within the same 3-in-1 platform." - Joshua Motsuenyane

Yammer, Claromentis, Zapnito, Simpplr, Mural, etc., all belong to a category of solutions that help Team Collaboration. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Yammer

Top Industries

  • Information Technology and Services
  • Education
  • Computer Software

Popular in

  • Large Enterprise
  • Mid Market
  • Enterprise

Yammer is popular in Information Technology And Services, Education, and Computer Software and is widely used by Large Enterprise, Mid Market, and Enterprise.

Yammer Customer wins, Customer success stories, Case studies

What solutions does Yammer provide for Collaboration?

How can Yammer optimize your Engagement Management Workflow?

What solutions does Yammer provide for Communication Management?

Why is Yammer the best choice for Content Management?

What Are the key features of Yammer for Knowledge Management?

11 buyers and buying teams have used Cuspera to assess how well Yammer solved their Team Collaboration needs. Cuspera uses 6816 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Team Collaboration needs.

CUSTOMERS TESTIMONIALS
Yammer testimonial

Joshua Motsuenyane

CIO

Coca-Cola Beverages Africa (CCBA)

We’re now able to get these different customer engagement, security, and analytics modules within the same 3-in-1 platform. Testimonial By Joshua Motsuenyane
Yammer testimonial

Keith Blanchard

Senior Vice President and Chief Technology Officer

Amedisys

Not only did we create $250,000 savings using Microsoft Endpoint Manager as part of our Microsoft 365 stack, we now provide a better experience for our clinicians with a streamlined login for all their applications, regardless of the platform. It’s a great win-win for us in an area that we wouldn’t... have been able to address otherwise, and our Microsoft security consolidation saves us $865,000 all up.

Testimonial By Keith Blanchard
Yammer testimonial

Kemal Cetin

Global Chief Information Officer

FrieslandCampina

Microsoft 365 has been a massive enabler in helping us reach more consumers, streamlining our internal processes, and providing our employees a great environment to work. Testimonial By Kemal Cetin
CUSTOMERS TESTIMONIALS
Yammer testimonial

Joshua Motsuenyane

CIO

Coca-Cola Beverages Africa (CCBA)

We’re now able to get these different customer engagement, security, and analytics modules within the same 3-in-1 platform. Testimonial By Joshua Motsuenyane
Yammer testimonial

Keith Blanchard

Senior Vice President and Chief Technology Officer

Amedisys

Not only did we create $250,000 savings using Microsoft Endpoint Manager as part of our Microsoft 365 stack, we now provide a better experience for our clinicians with a streamlined login for all their applications, regardless of the platform. It’s a great win-win for us in an area that we wouldn’t... have been able to address otherwise, and our Microsoft security consolidation saves us $865,000 all up.

Testimonial By Keith Blanchard
Yammer testimonial

Kemal Cetin

Global Chief Information Officer

FrieslandCampina

Microsoft 365 has been a massive enabler in helping us reach more consumers, streamlining our internal processes, and providing our employees a great environment to work. Testimonial By Kemal Cetin
 

University of South Carolina pioneers AI innovation with Microsoft 365 Copilot

The University of South Carolina has deployed Microsoft 365 Copilot to enhance efficiency and streamline operations across its campus. This AI-driven solution has saved faculty and students significa...nt time, with 84% reporting savings of 1-5 hours weekly. The initiative supports learning, teaching, and administrative tasks, while also preparing students for AI-driven workplaces through workshops and an AI Certificate Program.

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Colonial First State expands AI tools to boost service & advice

Colonial First State is enhancing its operations by implementing generative AI tools in partnership with Avanade and Microsoft. The initiatives include a GPT-4-powered chatbot, a Retrieval-Augmented ...Generation assistant, and a Feedback Analysis tool using Azure OpenAI and Microsoft Power BI. These tools aim to improve customer service and advisor support, with 75% of staff using Microsoft Copilot for Microsoft 365. The company plans to expand its AI Centre of Excellence for more complex use cases.

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PUMA makes tracks to cloud - based telephony on Microsoft Teams

PUMA is transitioning its telephony infrastructure to a cloud-based system using Microsoft Teams, facilitated by LoopUp. This move aims to replace legacy systems with a scalable, cost-effective voice... platform, enhancing global operations. Deployments have been completed in Australia and New Zealand, with further plans for the Asia-Pacific region. The initiative aligns with PUMA's shift to cloud-first collaboration tools.

Read more →

Darmarsklep.pl - Retail

Microsoft Advertising helped Darmarsklep.pl, a leading Polish drugstore, boost their online sales. The company faced tough competition in the retail industry. They used Microsoft Advertising for full...-funnel campaigns, conversion tracking, shopping campaigns, and dynamic remarketing. In four months, their Return on Ad Spend (ROAS) jumped from 188% to 865%. The CEO praised Microsoft Advertising as a strong new source of traffic and conversions.

Read more →

Hearts & Science and Telfast - Pharmaceuticals

Microsoft Advertising helped Hearts & Science and Telfast improve allergy season campaigns. They used custom API signals for pollen data and postcode targeting. Microsoft Curate reduced campaign comp...lexity from 250 to 14 line items. The team updated data every 30 minutes and targeted high-pollen areas. This cut media waste and boosted ad impact. The solution also reduced reliance on third-party cookies.

Read more →

Laureate Education - Education

Microsoft Advertising helped Laureate Education boost student leads for its universities in Mexico. The team used Search Ads to target people ready to enroll. This led to over 15,000 new leads while ...keeping costs below the market average. The campaign also improved conversion rates. Laureate Education increased its ad investment after seeing these strong results.

Read more →

Frequently Asked Questions(FAQ)

for Yammer

What is Yammer?

Yammer is an enterprise social networking platform for employees to connect and communicate across their organization.

It provides the ability to connect and engage with employees within the organization. It can deliver live and on-demand events and share rich social experiences to Microsoft Teams, SharePoint, and other Office 365 apps. It allows employees to share, create, and edit files directly from Yammer conversations within the Office for the web. It comes with web as well as mobile app.

It uses virtual office and can be integrated with Microsoft sharepoint for creating social layer across all enterprise applications.

What is Yammer used for?

Yammer is a Team Collaboration Software mainly used by its customers to Improve Internal Communications and Scale Best Practices by Collaboration, Engagement Management and Communication Management .

What are the top features of Yammer?

Alerts: popups & Notifications, Personalization and Recording are some of the top features of Yammer.

Who uses Yammer?

Yammer is used by Information Technology And Services, Education and Computer Software among other industries.

What are Yammer alternatives?

Claromentis, Zapnito, Simpplr and Mural are popular alternatives for Yammer.

Where is Yammer located?

Yammer is headquartered at Redmond, WA.
lightning

Peers used Yammer for collaboration and engagement management

Yammer Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.87/5

Read Reviews (64)
Analytics

4.80/5

Read Reviews (158)
Custom Reports

3.49/5

Read Reviews (349)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.87/5

Read Reviews (64)
Analytics

4.80/5

Read Reviews (158)
Custom Reports

3.49/5

Read Reviews (349)

Software Failure Risk Guidance

?

for Yammer

Overall Risk Meter

Low Medium High

Top Failure Risks for Yammer

Microsoft Corporation News

Product

Microsoft introduces its AI virtual assistant character, Mico | AP News

Microsoft has introduced Mico, a new AI virtual assistant character, during its Fall 2025 Copilot Sessions event. Mico, short for Microsoft Integrated Companion, is designed to enhance user interaction with Microsoft's Copilot by providing a more engaging and personality-driven experience. This move reflects Microsoft's strategy to balance AI personality with functionality, aiming to offer a useful, non-intrusive assistant that supports productivity without encouraging excessive engagement.

Partnership

Perficient Appointed to Microsoft's 2025-2026 AI Inner Circle

Perficient has been appointed to Microsoft's 2025-2026 AI Inner Circle, recognizing its top-tier performance in delivering AI-driven business solutions. This membership allows Perficient to engage with Microsoft leaders and partners, enhancing its strategic collaboration and enabling transformative AI solutions across industries.

Product

Microsoft Entra External ID Adds SMS Password Reset to Simplify Account Recovery

Microsoft Entra External ID has introduced an SMS-based self-service password reset feature, enhancing security with multi-factor verification and real-time fraud protection. This new option simplifies account recovery for external users and reduces password-related support issues. Currently in public preview, it is expected to be generally available by the end of the month, offering IT admins a more efficient way to manage identity recovery.

Partnership

Tanium joins Microsoft Sentinel ecosystem for enhanced security - SecurityBrief Australia

Tanium has joined the Microsoft Sentinel partner ecosystem to enhance integrated security operations. This partnership leverages Tanium's endpoint management and insights with Microsoft Sentinel's AI-ready platform, enabling faster threat investigation and real-time remediation. The collaboration aims to develop new security solutions, including data connectors and analytic modules, to improve security posture and operational efficiency for organizations globally.

Microsoft Corporation Profile

Company Name

Microsoft Corporation

Year Founded

1975

HQ Location

Redmond, WA

Employees

10001+

Social

Financials

IPO