Yammer Overview

Yammer is an employee communication platform within Microsoft Viva Engage. It enables organizational connections through communities and conversations.

Use Cases

Customers recommend Collaboration, Engagement Management, Communication Management, as the business use cases that they have been most satisfied with while using Yammer.

Other use cases:

  • Content Management
  • Knowledge Management
  • Sales Document Management
  • Social Media Management
  • Product Marketing
  • Training & Onboarding
  • Helpdesk Management
See all use cases See less use cases

Business Priorities

Improve Internal Communications and Scale Best Practices are the most popular business priorities that customers and associates have achieved using Yammer.

Other priorities:

  • Enhance Customer Relationships
  • Acquire Customers
  • Launch New Products
  • Grow Market Share
  • Improve Visibility
  • Improve Stakeholder Relations
  • Improve Digital And Social Presence
  • Establish Thought Leadership
  • Build Brand Awareness
  • Improve Brand Engagement
  • Improve Efficiency
  • Improve ROI
  • Increase Sales & Revenue
  • Manage Risk
  • Shorten Ramp Up Time
  • Enter New Markets Internationally Or Locally
See all business priorities See less business priorities

Yammer Use-Cases and Business Priorities: Customer Satisfaction Data

Yammer works with different mediums / channels such as E-Mail. and Social Media.

Yammer's features include Alerts: Popups & Notifications, Personalization, Recording, etc. and Yammer support capabilities include AI Powered, Phone Support, Email Support, etc. also Yammer analytics capabilities include Analytics, and Custom Reports.

Reviews

"We’re now able to get these different customer engagement, security, and analytics modules within the same 3-in-1 platform." - Joshua Motsuenyane

Peer review evidence (same sources as the product rating summary)

"...Yammer has features like; third party integration, ability to send email notifications that are tagged for specific recipients, dashboard, search tool, easy tracking of sent emails, ability to conduct surveys, users can hold discussions with ease, ability for users to send messages, workers profiles, interactive user interface, 365 integration, ability to send files links to other participants. find Yammer and have peace in managing social collaboration network with simplicity...." Peer review by Elijah M, Senior Human Resources Manager
"...Yammer Enterprise promotes engagement and communication with employees in your organization, enabling users to give feedback and ideas across the network...." KMWorld Trend-Setting Products of 2018: 5 Tools We Recommend
"...You can send out messages, or chat amongst members of a team...." Peer review by Laurie C, Instructional Systems Designer, Professional Training & Coaching

Yammer, Claromentis, Zapnito, Mural, Chanty, etc., all belong to a category of solutions that help Team Collaboration. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Yammer

Top Industries

  • Information Technology and Services
  • Education
  • Computer Software

Popular in

  • Large Enterprise
  • Mid Market
  • Enterprise

Yammer is popular in Information Technology And Services, Education, and Computer Software and is widely used by Large Enterprise, Mid Market, and Enterprise.

Yammer Customer wins, Customer success stories, Case studies

What makes Yammer ideal for Collaboration?

What Are the key features of Yammer for Engagement Management?

What Are the key features of Yammer for Communication Management?

How can Yammer optimize your Content Management Workflow?

What Are the key features of Yammer for Knowledge Management?

11 buyers and buying teams have used Cuspera to assess how well Yammer solved their Team Collaboration needs. Cuspera uses 6816 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Team Collaboration needs.

CUSTOMERS TESTIMONIALS
Yammer testimonial

Joshua Motsuenyane

CIO

Coca-Cola Beverages Africa (CCBA)

We’re now able to get these different customer engagement, security, and analytics modules within the same 3-in-1 platform. Testimonial By Joshua Motsuenyane
Yammer testimonial

Matthew Smith

Manager of Content and PR

Capitec

Teams has made our meeting culture even more effective than it was before. Testimonial By Matthew Smith
Yammer testimonial

Ignacio Dolz

Product Manager

ENCAMINA

Thanks to Microsoft Teams, we have developed a complete project using Teams applications (TeamsChamp and PlayQuiz) in the other side of the world. Without this technology, we could not even imagine collaborating with DCS. In this project, Microsoft Teams has been crucial for communicating among the... users and administrators. Furthermore, through a gamification campaign, we spread the knowledge among the users of Microsoft 365, Compliances and the best security practices using Azure Information Protection.

Testimonial By Ignacio Dolz
CUSTOMERS TESTIMONIALS
Yammer testimonial

Joshua Motsuenyane

CIO

Coca-Cola Beverages Africa (CCBA)

We’re now able to get these different customer engagement, security, and analytics modules within the same 3-in-1 platform. Testimonial By Joshua Motsuenyane
Yammer testimonial

Matthew Smith

Manager of Content and PR

Capitec

Teams has made our meeting culture even more effective than it was before. Testimonial By Matthew Smith
Yammer testimonial

Ignacio Dolz

Product Manager

ENCAMINA

Thanks to Microsoft Teams, we have developed a complete project using Teams applications (TeamsChamp and PlayQuiz) in the other side of the world. Without this technology, we could not even imagine collaborating with DCS. In this project, Microsoft Teams has been crucial for communicating among the... users and administrators. Furthermore, through a gamification campaign, we spread the knowledge among the users of Microsoft 365, Compliances and the best security practices using Azure Information Protection.

Testimonial By Ignacio Dolz
 

TRM Labs Supports Microsoft's Disruption of YAM Store, CoGUI, and Iron Man, Three ...

Microsoft's Digital Crimes Unit, with support from TRM Labs and other partners, dismantled YAM Store, CoGUI, and Iron Man, services behind a global cybercrime marketplace. These services enabled over... 1 billion malicious messages, targeting Microsoft customers and others worldwide. Microsoft disabled over 20,000 accounts and blocked more than 100,000 domains to disrupt the scam operations.

Read on →
 

Dutch Tax and Customs Administration - Government - Very Large

Dutch tax authorities cancel Microsoft 365 cloud rollout and turn toward open source

Netherlands

The Dutch Tax and Customs Administration has canceled its Microsoft 365 cloud rollout, opting for an open-source approach to enhance digital sovereignty. Concerns over information security and data c...ontrol prompted the decision. The transition will include on-premises email and open-source solutions for storage and collaboration by 2028.

Read on →
 

Department of Veterans Affairs - Government - Very Large

Washington D.C., USA

The Department of Veterans Affairs is conducting market research to explore alternatives to Microsoft products for its 540,000-user enterprise stack. This includes productivity, security, and identit...y solutions. The RFI seeks input on costs and integration, potentially for renegotiation with Microsoft. VA's process allows non-FedRAMP authorized vendors to compete, broadening the field for new entrants.

Read on →
 

Microsoft Customer and Partner Solutions (MCAPS) - Information Technology And Services - Very Large

Redmond, USA

Microsoft Customer and Partner Solutions (MCAPS) used Power Automate Process Mining to improve their demand generation process. The team analyzed event log data and used Copilot to find bottlenecks a...nd inefficiencies. They discovered that 20% of cases required rework and the review loop was the main bottleneck. By automating steps with Power Automate and Copilot, they expect to cut the process timeline from 12 weeks to 8 weeks. This case highlights the impact of AI-driven process mining and automation for marketing operations.

 

Undisclosed victim organization (BlackByte ransomware case) - Large

Microsoft Incident Response investigated a BlackByte 2.0 ransomware attack. The attacker moved from initial access to full impact in under five days. They exploited unpatched Microsoft Exchange Serve...rs and used tools like Cobalt Strike and AnyDesk. The attacker stole credentials, moved laterally, and exfiltrated data using a custom tool. The attack caused major business disruption for the victim organization.

 

Reliable Electric - Construction - Small

Canada

Reliable Electric used Microsoft Power Platform to replace a costly, hard-to-use legacy system for work order estimation. The new PowerApps-based solution cut data entry time in half and made it easi...er for electricians to generate accurate proposals. The app connects directly to a SQL database, removing the need for manual copy-pasting and ensuring up-to-date information. Employees now have full control over their data and can quickly update estimates. The company expanded PowerApps use to other business processes, improving efficiency across the board.

Frequently Asked Questions (FAQ)

What buyers ask before choosing Yammer

What is Yammer?

Yammer is an enterprise social networking platform for employees to connect and communicate across their organization.

It provides the ability to connect and engage with employees within the organization. It can deliver live and on-demand events and share rich social experiences to Microsoft Teams, SharePoint, and other Office 365 apps. It allows employees to share, create, and edit files directly from Yammer conversations within the Office for the web. It comes with web as well as mobile app.

It uses virtual office and can be integrated with Microsoft sharepoint for creating social layer across all enterprise applications.

What is Yammer used for?

Yammer is a Team Collaboration Software mainly used by its customers to Improve Internal Communications and Scale Best Practices by Collaboration, Engagement Management and Communication Management .

What are the top features of Yammer?

Alerts: popups & Notifications, Personalization and Recording are some of the top features of Yammer.

Who uses Yammer?

Yammer is used by Information Technology And Services, Education and Computer Software among other industries.

What are Yammer alternatives?

Claromentis, Zapnito, Mural and Chanty are popular alternatives for Yammer.

Where is Yammer located?

Yammer is headquartered at Redmond, WA.
lightning

Peers used Yammer for collaboration and engagement management

Yammer Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.87/5 ★

Read Reviews (64)
Analytics

4.80/5 ★

Read Reviews (158)
Custom Reports

3.49/5 ★

Read Reviews (349)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.87/5 ★

Read Reviews (64)
Analytics

4.80/5 ★

Read Reviews (158)
Custom Reports

3.49/5 ★

Read Reviews (349)

Software Failure Risk Guidance

?

for Yammer

Overall Risk Meter

Low Medium High

Top Failure Risks for Yammer

Microsoft Corporation News

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Microsoft announced the pre-training of its AI model, MAI-Base-2, which reportedly surpasses OpenAI's GPT-5.6 in efficiency, using a quarter of the computing resources. The model, featuring 80 billion active parameters, is undergoing post-training and will be licensed through Foundry. This move enhances Microsoft's AI capabilities and reduces reliance on OpenAI, potentially impacting Azure's cloud services.

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Microsoft fixes the Windows 11 black screen bug that hits after sign-in - PCWorld

Microsoft released update KB5127648 for Windows 11, addressing a black screen bug affecting multi-user environments like Azure Virtual Desktop. The update also improves Bluetooth reliability and resolves gaming mouse stuttering, enhancing the overall user experience.

Microsoft Corporation Profile

Company Name

Microsoft Corporation

Year Founded

1975

HQ Location

Redmond, WA

Employees

10001+

Social

Financials

IPO