Yammer Overview

Yammer is an employee communication platform within Microsoft Viva Engage. It enables organizational connections through communities and conversations.

Use Cases

Customers recommend Collaboration, Engagement Management, Communication Management, as the business use cases that they have been most satisfied with while using Yammer.

Other use cases:

  • Content Management
  • Knowledge Management
  • Sales Document Management
  • Social Media Management
  • Product Marketing
  • Training & Onboarding
  • Helpdesk Management
See all use cases See less use cases

Business Priorities

Improve Internal Communications and Scale Best Practices are the most popular business priorities that customers and associates have achieved using Yammer.

Other priorities:

  • Enhance Customer Relationships
  • Acquire Customers
  • Launch New Products
  • Grow Market Share
  • Improve Visibility
  • Improve Stakeholder Relations
  • Improve Digital And Social Presence
  • Establish Thought Leadership
  • Build Brand Awareness
  • Improve Brand Engagement
  • Improve Efficiency
  • Improve ROI
  • Increase Sales & Revenue
  • Manage Risk
  • Shorten Ramp Up Time
  • Enter New Markets Internationally Or Locally
See all business priorities See less business priorities

Yammer Use-Cases and Business Priorities: Customer Satisfaction Data

Yammer works with different mediums / channels such as E-Mail. and Social Media.

Yammer's features include Alerts: Popups & Notifications, Personalization, Recording, etc. and Yammer support capabilities include AI Powered, Phone Support, Email Support, etc. also Yammer analytics capabilities include Analytics, and Custom Reports.

Reviews

"We have various communities across the company, and we see people broadcasting through Yammer, email, or Teams chats asking, ‘Who knows about this offering?’ We have multiple knowledge hubs—some are Centers of Excellence or community-specific and ar...e quite valuable, whereas others are old and pollute our search results." - Doug Stalter

Peer review evidence (same sources as the product rating summary)

"...Social Network collaboration makes very simple and easy to monitor the status of teammates...." Peer review by Veeresh S, Test Engineer
"...Offer frequent user meetings during deployment to engage, explore and share experiences with the product...." Peer review by Chris O, Sr. Specialist, Operations Integrity (Petroleum Services)
"...Every time we had to send messages to groups of other apps and it was very complicated...." Peer review by DIEGO F, TAX SECTOR ANALYST

Yammer, Claromentis, Zapnito, Simpplr, Mural, etc., all belong to a category of solutions that help Team Collaboration. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Yammer

Top Industries

  • Information Technology and Services
  • Education
  • Computer Software

Popular in

  • Large Enterprise
  • Mid Market
  • Enterprise

Yammer is popular in Information Technology And Services, Education, and Computer Software and is widely used by Large Enterprise, Mid Market, and Enterprise.

Yammer Customer wins, Customer success stories, Case studies

What makes Yammer ideal for Collaboration?

How can Yammer optimize your Engagement Management Workflow?

How does Yammer address your Communication Management Challenges?

What benefits does Yammer offer for Content Management?

How can Yammer optimize your Knowledge Management Workflow?

11 buyers and buying teams have used Cuspera to assess how well Yammer solved their Team Collaboration needs. Cuspera uses 6816 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Team Collaboration needs.

CUSTOMERS TESTIMONIALS
Yammer testimonial

Doug Stalter

Senior Solution Architect

Avanade

We have various communities across the company, and we see people broadcasting through Yammer, email, or Teams chats asking, ‘Who knows about this offering?’ We have multiple knowledge hubs—some are Centers of Excellence or community-specific and are quite valuable, whereas others are old and pollu...te our search results.

Testimonial By Doug Stalter
Yammer testimonial

Keisuke Goto

Systems Platform Department Manager, Corporate IT Strategy Division

Mitsubishi Electric

After shelter-in-place restrictions were adopted worldwide in response to COVID-19, the number of Teams users shot up sixfold to more than 100,000. We set new numerical targets to shift the center of gravity from one-way communications via email to bidirectional communications within teams or proje...cts.

Testimonial By Keisuke Goto
Yammer testimonial

Roger Cude

Senior Vice President, Human Resources

Humana

Microsoft Viva Insights gives us the ability to look across all areas of the company and understand how we can deliver better work experiences for our associates. Testimonial By Roger Cude
CUSTOMERS TESTIMONIALS
Yammer testimonial

Doug Stalter

Senior Solution Architect

Avanade

We have various communities across the company, and we see people broadcasting through Yammer, email, or Teams chats asking, ‘Who knows about this offering?’ We have multiple knowledge hubs—some are Centers of Excellence or community-specific and are quite valuable, whereas others are old and pollu...te our search results.

Testimonial By Doug Stalter
Yammer testimonial

Keisuke Goto

Systems Platform Department Manager, Corporate IT Strategy Division

Mitsubishi Electric

After shelter-in-place restrictions were adopted worldwide in response to COVID-19, the number of Teams users shot up sixfold to more than 100,000. We set new numerical targets to shift the center of gravity from one-way communications via email to bidirectional communications within teams or proje...cts.

Testimonial By Keisuke Goto
Yammer testimonial

Roger Cude

Senior Vice President, Human Resources

Humana

Microsoft Viva Insights gives us the ability to look across all areas of the company and understand how we can deliver better work experiences for our associates. Testimonial By Roger Cude
 

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Pentagon awards Microsoft $9.7 billion deal in bid to cut costs, end license sprawl

The Pentagon has awarded Microsoft a $9.7 billion contract to consolidate its software licenses across military services, aiming to reduce costs and eliminate redundant spending. This five-year agree...ment, known as the Core Enterprise Technology Agreement, integrates Microsoft 365 and other cloud services into a single contract, leveraging the department's purchasing power.

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Microsoft helps Beca to add AI level for NZGD

Microsoft has collaborated with Beca to enhance the New Zealand Geotechnical Database (NZGD) by integrating AI capabilities. Hosted on Microsoft's Azure platform, the upgraded NZGD now allows users t...o navigate and query complex geotechnical data using natural language, powered by OpenAI's GPT-5.1. This advancement aims to improve data accessibility, scalability, and security, facilitating smarter decision-making in geotechnical projects.

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St John Ambulance - Non Profit Organization Management - Large

London, UK

St John Ambulance used Microsoft Advertising's Copilot and Ads Studio to boost creative agility and scale. They applied generative AI to quickly create custom ad visuals, saving time and reducing man...ual design work. The team saw a 22% increase in click-through rate, a 30% rise in return on ad spend, and over 50% more clicks. AI-powered tools helped maintain brand consistency and reach wider audiences. St John Ambulance overcame resource constraints and improved campaign performance with automated creative production.

 

s.Oliver - Retail - Large

Rottendorf, Germany

Microsoft Advertising helped s.Oliver achieve a 27% conversion rate with impression-based remarketing. The campaign ran during a 14-day holiday peak, targeting both loyal and new customers. s.Oliver ...used online video ads and data-driven insights to boost brand awareness and emotional engagement. The campaign delivered a 10% lower CPM and 50x higher CTR than other platforms. Impression-based remarketing lists linked upper funnel awareness to lower funnel performance.

 

Villa Finder - Hospitality - Small

Singapore, Singapore

Villa Finder used Microsoft Advertising and InMobi Advertising to boost direct bookings for its premium villa rentals. The company faced low conversion rates due to premium pricing and seasonal booki...ng drops. By using Responsive Search ads, Multimedia ads, and Audience Ad campaigns, Villa Finder targeted high-intent audiences and optimized costs. The campaign led to a 25% increase in conversions and a 52% lift in clicks. Microsoft Advertising helped maintain strong performance even during seasonal lows.

Frequently Asked Questions(FAQ)

for Yammer

What is Yammer?

Yammer is an enterprise social networking platform for employees to connect and communicate across their organization.

It provides the ability to connect and engage with employees within the organization. It can deliver live and on-demand events and share rich social experiences to Microsoft Teams, SharePoint, and other Office 365 apps. It allows employees to share, create, and edit files directly from Yammer conversations within the Office for the web. It comes with web as well as mobile app.

It uses virtual office and can be integrated with Microsoft sharepoint for creating social layer across all enterprise applications.

What is Yammer used for?

Yammer is a Team Collaboration Software mainly used by its customers to Improve Internal Communications and Scale Best Practices by Collaboration, Engagement Management and Communication Management .

What are the top features of Yammer?

Alerts: popups & Notifications, Personalization and Recording are some of the top features of Yammer.

Who uses Yammer?

Yammer is used by Information Technology And Services, Education and Computer Software among other industries.

What are Yammer alternatives?

Claromentis, Zapnito, Simpplr and Mural are popular alternatives for Yammer.

Where is Yammer located?

Yammer is headquartered at Redmond, WA.
lightning

Peers used Yammer for collaboration and engagement management

Yammer Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.87/5

Read Reviews (64)
Analytics

4.80/5

Read Reviews (158)
Custom Reports

3.49/5

Read Reviews (349)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.87/5

Read Reviews (64)
Analytics

4.80/5

Read Reviews (158)
Custom Reports

3.49/5

Read Reviews (349)

Software Failure Risk Guidance

?

for Yammer

Overall Risk Meter

Low Medium High

Top Failure Risks for Yammer

Microsoft Corporation News

Product

Introducing a new design for Microsoft 365 Copilot

Microsoft has unveiled a redesigned interface for Microsoft 365 Copilot, enhancing its integration across apps like Word, Excel, and PowerPoint. The update introduces a more intuitive, task-aware workspace, improving speed and usability. Copilot now offers a unified entry point across Microsoft 365, adapting to user needs with enhanced AI-driven capabilities. This redesign aims to streamline workflows and increase productivity by providing a cohesive and responsive user experience.

Partnership

Launches mobile digital lab in partnership with Microsoft

Liquid Intelligent Technologies, in partnership with Microsoft and South Africa's Department of Communications and Digital Technologies, launched a Mobile Digital Lab at the Royal Bafokeng Institute. This initiative aims to enhance digital skills and economic opportunities through Microsoft certifications and training in AI and digital literacy, focusing on Microsoft 365, Teams, and Power Platform. The lab supports digital inclusion and economic participation in underserved communities.

Company

Scammers are sending phishing emails from a real Microsoft address

Scammers are exploiting a legitimate Microsoft email address, [email protected], to send phishing emails. This address, typically used for 2FA codes and notifications, has been compromised, making it difficult to detect fraudulent messages. Users are advised to verify any Microsoft account warnings directly through official websites or apps. Microsoft is investigating the incident.

Partnership

Microsoft Revises OpenAI Partnership With New Terms

Microsoft and OpenAI have revised their partnership, altering commercial and technological terms to enhance flexibility. Microsoft remains OpenAI's primary cloud partner, with OpenAI products debuting on Azure unless unsupported. OpenAI can now offer its products on other clouds. Microsoft retains non-exclusive access to OpenAI's models until 2032. Financial terms have changed, ending Microsoft's revenue share to OpenAI, while OpenAI continues payments to Microsoft. The collaboration persists in areas like data centers and AI applications.

Microsoft Corporation Profile

Company Name

Microsoft Corporation

Year Founded

1975

HQ Location

Redmond, WA

Employees

10001+

Social

Financials

IPO