Yammer Overview

Yammer is an employee communication platform within Microsoft Viva Engage. It enables organizational connections through communities and conversations.

Use Cases

Customers recommend Collaboration, Engagement Management, Communication Management, as the business use cases that they have been most satisfied with while using Yammer.

Other use cases:

  • Content Management
  • Knowledge Management
  • Sales Document Management
  • Social Media Management
  • Product Marketing
  • Training & Onboarding
  • Helpdesk Management
See all use cases See less use cases

Business Priorities

Improve Internal Communications and Scale Best Practices are the most popular business priorities that customers and associates have achieved using Yammer.

Other priorities:

  • Enhance Customer Relationships
  • Acquire Customers
  • Launch New Products
  • Grow Market Share
  • Improve Visibility
  • Improve Stakeholder Relations
  • Improve Digital And Social Presence
  • Establish Thought Leadership
  • Build Brand Awareness
  • Improve Brand Engagement
  • Improve Efficiency
  • Improve ROI
  • Increase Sales & Revenue
  • Manage Risk
  • Shorten Ramp Up Time
  • Enter New Markets Internationally Or Locally
See all business priorities See less business priorities

Yammer Use-Cases and Business Priorities: Customer Satisfaction Data

Yammer works with different mediums / channels such as E-Mail. and Social Media.

Yammer's features include Alerts: Popups & Notifications, Personalization, Recording, etc. and Yammer support capabilities include AI Powered, Phone Support, Email Support, etc. also Yammer analytics capabilities include Analytics, and Custom Reports.

Reviews

"We have various communities across the company, and we see people broadcasting through Yammer, email, or Teams chats asking, ‘Who knows about this offering?’ We have multiple knowledge hubs—some are Centers of Excellence or community-specific and ar...e quite valuable, whereas others are old and pollute our search results." - Doug Stalter

Yammer, Claromentis, Zapnito, Mural, Chanty, etc., all belong to a category of solutions that help Team Collaboration. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Yammer

Top Industries

  • Information Technology and Services
  • Education
  • Computer Software

Popular in

  • Large Enterprise
  • Mid Market
  • Enterprise

Yammer is popular in Information Technology And Services, Education, and Computer Software and is widely used by Large Enterprise, Mid Market, and Enterprise.

Yammer Customer wins, Customer success stories, Case studies

How can Yammer enhance your Collaboration process?

How does Yammer address your Engagement Management Challenges?

What benefits does Yammer offer for Communication Management?

How efficiently Does Yammer manage your Content Management?

How efficiently Does Yammer manage your Knowledge Management?

11 buyers and buying teams have used Cuspera to assess how well Yammer solved their Team Collaboration needs. Cuspera uses 6816 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Team Collaboration needs.

CUSTOMERS TESTIMONIALS
Yammer testimonial

Doug Stalter

Senior Solution Architect

Avanade

We have various communities across the company, and we see people broadcasting through Yammer, email, or Teams chats asking, ‘Who knows about this offering?’ We have multiple knowledge hubs—some are Centers of Excellence or community-specific and are quite valuable, whereas others are old and pollu...te our search results.

Testimonial By Doug Stalter
Yammer testimonial

Dominique Morel

Divisional Vice President of Expertise

REI

More than 86% of our customers are extremely satisfied with virtual outfitting via Teams. Testimonial By Dominique Morel
Yammer testimonial

Kemal Cetin

Global Chief Information Officer

FrieslandCampina

Microsoft 365 has been a massive enabler in helping us reach more consumers, streamlining our internal processes, and providing our employees a great environment to work. Testimonial By Kemal Cetin
CUSTOMERS TESTIMONIALS
Yammer testimonial

Doug Stalter

Senior Solution Architect

Avanade

We have various communities across the company, and we see people broadcasting through Yammer, email, or Teams chats asking, ‘Who knows about this offering?’ We have multiple knowledge hubs—some are Centers of Excellence or community-specific and are quite valuable, whereas others are old and pollu...te our search results.

Testimonial By Doug Stalter
Yammer testimonial

Dominique Morel

Divisional Vice President of Expertise

REI

More than 86% of our customers are extremely satisfied with virtual outfitting via Teams. Testimonial By Dominique Morel
Yammer testimonial

Kemal Cetin

Global Chief Information Officer

FrieslandCampina

Microsoft 365 has been a massive enabler in helping us reach more consumers, streamlining our internal processes, and providing our employees a great environment to work. Testimonial By Kemal Cetin
 

University of South Carolina pioneers AI innovation with Microsoft 365 Copilot

The University of South Carolina has deployed Microsoft 365 Copilot to enhance efficiency and streamline operations across its campus. This AI-driven solution has saved faculty and students significa...nt time, with 84% reporting savings of 1-5 hours weekly. The initiative supports learning, teaching, and administrative tasks, while also preparing students for AI-driven workplaces through workshops and an AI Certificate Program.

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Colonial First State expands AI tools to boost service & advice

Colonial First State is enhancing its operations by implementing generative AI tools in partnership with Avanade and Microsoft. The initiatives include a GPT-4-powered chatbot, a Retrieval-Augmented ...Generation assistant, and a Feedback Analysis tool using Azure OpenAI and Microsoft Power BI. These tools aim to improve customer service and advisor support, with 75% of staff using Microsoft Copilot for Microsoft 365. The company plans to expand its AI Centre of Excellence for more complex use cases.

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PUMA makes tracks to cloud - based telephony on Microsoft Teams

PUMA is transitioning its telephony infrastructure to a cloud-based system using Microsoft Teams, facilitated by LoopUp. This move aims to replace legacy systems with a scalable, cost-effective voice... platform, enhancing global operations. Deployments have been completed in Australia and New Zealand, with further plans for the Asia-Pacific region. The initiative aligns with PUMA's shift to cloud-first collaboration tools.

Read more →

St John Ambulance - Non Profit Organization Management

Microsoft Advertising helped St John Ambulance use generative AI tools to improve their digital advertising. The charity wanted to cut production costs, increase creative agility, and keep their bran...d consistent. With Ads Studio and Copilot, they made high-quality ad assets faster and cheaper. They used AI to create custom images for campaigns, showing products like AEDs in real-life settings. This made their ads more relevant and helped protect their brand identity.

Read more →

Villa Finder - Hospitality

Microsoft Advertising helped Villa Finder, a premium villa rental service, solve low conversion rates caused by premium pricing and seasonal booking drops. Villa Finder used Responsive Search ads, Mu...ltimedia ads, and Audience Ad campaigns to reach high-intent audiences. Predictive targeting and exact match keywords improved campaign efficiency. The partnership led to a 25% increase in conversions and a 52% lift in clicks for their largest 2024 campaign. Microsoft Advertising also kept cost per acquisition strong and minimized seasonal lows.

Read more →

Samsung Electronics Germany - Consumer Electronics

Microsoft Advertising helped Samsung Electronics Germany boost e-commerce sales with AI-powered advertising tools. Samsung used Performance Max and Microsoft Copilot to run smarter, multichannel camp...aigns. The solution used predictive targeting to reach more customers and improve ad relevance. Samsung worked with Starcom and relaunched campaigns for Black Friday 2024 with better goals and creative assets. The new approach helped Samsung expand market share and improve campaign performance.

Read more →

Frequently Asked Questions(FAQ)

for Yammer

What is Yammer?

Yammer is an enterprise social networking platform for employees to connect and communicate across their organization.

It provides the ability to connect and engage with employees within the organization. It can deliver live and on-demand events and share rich social experiences to Microsoft Teams, SharePoint, and other Office 365 apps. It allows employees to share, create, and edit files directly from Yammer conversations within the Office for the web. It comes with web as well as mobile app.

It uses virtual office and can be integrated with Microsoft sharepoint for creating social layer across all enterprise applications.

What is Yammer used for?

Yammer is a Team Collaboration Software mainly used by its customers to Improve Internal Communications and Scale Best Practices by Collaboration, Engagement Management and Communication Management .

What are the top features of Yammer?

Alerts: popups & Notifications, Personalization and Recording are some of the top features of Yammer.

Who uses Yammer?

Yammer is used by Information Technology And Services, Education and Computer Software among other industries.

What are Yammer alternatives?

Claromentis, Zapnito, Mural and Chanty are popular alternatives for Yammer.

Where is Yammer located?

Yammer is headquartered at Redmond, WA.
lightning

Peers used Yammer for collaboration and engagement management

Yammer Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.87/5

Read Reviews (64)
Analytics

4.80/5

Read Reviews (158)
Custom Reports

3.49/5

Read Reviews (349)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.87/5

Read Reviews (64)
Analytics

4.80/5

Read Reviews (158)
Custom Reports

3.49/5

Read Reviews (349)

Software Failure Risk Guidance

?

for Yammer

Overall Risk Meter

Low Medium High

Top Failure Risks for Yammer

Microsoft Corporation News

Partnership

Nuvei expands partnership with Microsoft - FX News Group

Nuvei has expanded its partnership with Microsoft to enhance payment solutions. This collaboration aims to integrate Nuvei's payment technology with Microsoft's platforms, offering improved transaction capabilities for users.

Partnership

DataSnipper Launches AI Extractions in Collaboration with Microsoft - PR Newswire

DataSnipper has launched AI Extractions in collaboration with Microsoft, enhancing document-heavy audit and finance workflows. This new capability, powered by Microsoft Azure, transforms unstructured documents into structured, traceable data directly in Excel, improving speed, accuracy, and control. The integration leverages AI to streamline processes, ensuring consistency and reducing manual work. Microsoft highlights the potential of Azure in enabling such innovative solutions.

Executive

Apple AI Chief, John Giannandrea, Is Leaving, Microsoft Exec Joining - Business Insider

Microsoft executive is set to join Apple following the departure of Apple's AI chief, John Giannandrea.

Product

eMazzanti Technologies Launches eBot: AI-Powered IT Support Assistant Built on Microsoft ...

eMazzanti Technologies has launched eBot, an AI-powered IT support assistant built on Microsoft Copilot Studio, integrated into Microsoft Teams. eBot provides 24/7 expert guidance, reducing support ticket volumes and enhancing productivity by offering real-time assistance for Microsoft 365 applications like Outlook and Excel. The service is available as a freemium offering, with customization options for businesses.

Microsoft Corporation Profile

Company Name

Microsoft Corporation

Year Founded

1975

HQ Location

Redmond, WA

Employees

10001+

Social

Financials

IPO