Zinc Real-Time Communication Overview
Zinc Intelligent Remote Service reduces service time by 37%. Customers and technicians are better served with ServiceMax.
Use Cases
Customers recommend Communication Management, Content Sharing, Collaboration, as the business use cases that they have been most satisfied with while using Zinc Real-Time Communication.
Business Priorities
Improve Internal Communications and Acquire Customers are the most popular business priorities that customers and associates have achieved using Zinc Real-Time Communication.
Zinc Real-Time Communication Use-Cases and Business Priorities: Customer Satisfaction Data
Zinc Real-Time Communication works with different mediums / channels such as Phone Calls. E-Mail. Video etc.
Zinc Real-Time Communication's features include Alerts: Popups & Notifications. and Zinc Real-Time Communication support capabilities include 24/7 Support, Phone Support, Email Support, etc. also Zinc Real-Time Communication analytics capabilities include Custom Reports, and Analytics.
Reviews
"Zinc helps us cut through the noise to make sure we get the job done. It’s fast and concise communication." - Sean Jordan
Zinc Real-Time Communication, Google Drive, Talkspirit, Docsend, DiskStation Manager, etc., all belong to a category of solutions that help Business Intelligence. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Zinc Real-Time Communication
Top Industries
- Computer & Network Security
- Medical Devices
- Construction
Popular in
- Mid Market
- Large Enterprise
- Enterprise
Zinc Real-Time Communication is popular in Computer & Network Security, Medical Devices, and Construction and is widely used by Mid Market, Large Enterprise, and Enterprise.
Comprehensive Insights on Zinc Real-Time Communication Use Cases
How efficiently Does Zinc Real-Time Communication manage your Communication Management?
How efficiently Does Zinc Real-Time Communication manage your Content Sharing?
What Are the key features of Zinc Real-Time Communication for Collaboration?
How does Zinc Real-Time Communication address your Document Sharing Challenges?
How can Zinc Real-Time Communication enhance your Engaging And Following Up process?
11 buyers and buying teams have used Cuspera to assess how well Zinc Real-Time Communication solved their Business Intelligence needs. Cuspera uses 340 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Business Intelligence needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Zinc helps us cut through the noise to make sure we get the job done. It’s fast and concise communication. Testimonial By Sean Jordan |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Sean Jordan Service Director BioTek Instruments |
Zinc helps us cut through the noise to make sure we get the job done. It’s fast and concise communication. Testimonial By Sean Jordan |
Case Studies
Case Study Vivint Smart Home
Case Study BioTek Instruments
Case Study Vivint Smart Home
Case Study BioTek Instruments
Peers used Zinc Real-Time Communication for communication management and content sharing
Zinc Real-Time Communication Competitors
Zinc Real-Time Communication Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (3) |
| Custom Reports | Read Reviews (21) |
| Analytics | Read Reviews (9) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (3) |
| Custom Reports | Read Reviews (21) |
| Analytics | Read Reviews (9) |
Software Failure Risk Guidance
?for Zinc Real-Time Communication
Overall Risk Meter
Top Failure Risks for Zinc Real-Time Communication
PTC Inc. News
PTC Delivers New Service Lifecycle Management AI Solutions to Modernize Field Service and the Service Supply Chain
PTC has introduced new AI solutions for ServiceMax and Servigistics, enhancing service lifecycle management. These advancements aim to improve work order execution and service parts planning through AI-driven intelligence. The updates include multi-agent orchestration, process automation, and a new Knowledge API, with Servigistics introducing an AI Assistant for better forecasting and planning. These innovations are part of PTC's broader AI portfolio supporting product lifecycle transformation.
PTC Launches Arena AI Assistant to Accelerate PLM and QMS Workflows - PR Newswire
PTC has launched the Arena AI Assistant, enhancing its product lifecycle management (PLM) and quality management system (QMS) workflows. This AI-driven tool provides real-time, context-aware guidance, integrating seamlessly into Arena's interface to assist users with tasks like engineering change orders and compliance. It supports over 15 languages and updates with new Arena releases. Additionally, PTC introduced Arena Supply Chain Intelligence and Onshape-Arena Connection features to improve supply chain resilience and streamline product development.
PTC to Announce Fiscal Q3'25 Results on Wednesday, July 30th, 2025 - Yahoo Finance
PTC will announce its fiscal Q3 2025 results on July 30, 2025, after market close. A live webcast and conference call will follow to review the results.
PTC Appoints Jon Stevenson as Executive Vice President, Chief Product Officer - PR Newswire
PTC has appointed Jon Stevenson as Executive Vice President and Chief Product Officer. Stevenson, who has a strong background in product development and technology innovation, will focus on enhancing PTC's Digital Thread product portfolio, including PLM and ALM integration, CAD, SaaS transition, and AI embedding. He succeeds Kevin Wrenn, who will take on a new role to deepen customer engagement.
PTC Inc. Profile
Company Name
PTC Inc.
Company Website
https://www.ptc.com/enHQ Location
PTC World Headquarters, 121 Seaport Boulevard, Boston, MA 02210
Employees
5001-10000
Social
Financials
IPO
