Zinc Real-Time Communication Overview
Zinc Intelligent Remote Service reduces service time by 37%. Customers and technicians are better served with ServiceMax.
Use Cases
Customers recommend Communication Management, Content Sharing, Collaboration, as the business use cases that they have been most satisfied with while using Zinc Real-Time Communication.
Business Priorities
Improve Internal Communications and Acquire Customers are the most popular business priorities that customers and associates have achieved using Zinc Real-Time Communication.
Zinc Real-Time Communication Use-Cases and Business Priorities: Customer Satisfaction Data
Zinc Real-Time Communication works with different mediums / channels such as Phone Calls. E-Mail. Video etc.
Zinc Real-Time Communication's features include Alerts: Popups & Notifications. and Zinc Real-Time Communication support capabilities include 24/7 Support, Phone Support, Email Support, etc. also Zinc Real-Time Communication analytics capabilities include Custom Reports, and Analytics.
Reviews
"Zinc helps us cut through the noise to make sure we get the job done. It’s fast and concise communication." - Sean Jordan
Zinc Real-Time Communication, Google Drive, Talkspirit, Docsend, DiskStation Manager, etc., all belong to a category of solutions that help Business Intelligence. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Zinc Real-Time Communication
Top Industries
- Computer & Network Security
- Medical Devices
- Construction
Popular in
- Mid Market
- Large Enterprise
- Enterprise
Zinc Real-Time Communication is popular in Computer & Network Security, Medical Devices, and Construction and is widely used by Mid Market, Large Enterprise, and Enterprise.
Zinc Real-Time Communication Customer wins, Customer success stories, Case studies
How does Zinc Real-Time Communication facilitate Communication Management?
How does Zinc Real-Time Communication facilitate Content Sharing?
What benefits does Zinc Real-Time Communication offer for Collaboration?
How does Zinc Real-Time Communication address your Document Sharing Challenges?
What solutions does Zinc Real-Time Communication provide for Engaging And Following Up?
11 buyers and buying teams have used Cuspera to assess how well Zinc Real-Time Communication solved their Business Intelligence needs. Cuspera uses 340 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Business Intelligence needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Zinc helps us cut through the noise to make sure we get the job done. It’s fast and concise communication. Testimonial By Sean Jordan |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Sean Jordan Service Director BioTek Instruments |
Zinc helps us cut through the noise to make sure we get the job done. It’s fast and concise communication. Testimonial By Sean Jordan |
Peers used Zinc Real-Time Communication for communication management and content sharing
Zinc Real-Time Communication Competitors
Zinc Real-Time Communication Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (3) |
| Custom Reports | Read Reviews (21) |
| Analytics | Read Reviews (9) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (3) |
| Custom Reports | Read Reviews (21) |
| Analytics | Read Reviews (9) |
Software Failure Risk Guidance
?for Zinc Real-Time Communication
Overall Risk Meter
Top Failure Risks for Zinc Real-Time Communication
PTC Inc. News
TPG to Acquire PTC's Industrial Connectivity and IoT Businesses
TPG will acquire PTC's Kepware and ThingWorx businesses, enhancing PTC's focus on its Intelligent Product Lifecycle vision. This transaction, expected to close in the first half of 2026, will provide additional resources for Kepware and ThingWorx to grow and meet manufacturing connectivity and data needs. PTC will concentrate on its core CAD, PLM, ALM, and SLM offerings.
Ptc Announces Fourth Fiscal Quarter and Full Fiscal Year 2025 Results
PTC reported its financial results for Q4 and FY 2025, highlighting a record annual cash flow and an 8.5% growth in constant currency ARR. The company divested its Kepware and ThingWorx businesses to focus on its Intelligent Product Lifecycle vision. For FY 2026, PTC projects a 7% to 9% ARR growth and plans significant share repurchases.
PTC names James Lico to board of directors
PTC has appointed James Lico, former CEO of Fortive Corporation, to its board of directors, effective October 13, 2025. Lico brings extensive experience from the industrial and healthcare sectors and will serve on PTC's Corporate Governance Committee.
PTC Delivers New Service Lifecycle Management AI Solutions to Modernize Field Service and the Service Supply Chain
PTC has introduced new AI solutions for ServiceMax and Servigistics, enhancing service lifecycle management. These advancements aim to improve work order execution and service parts planning through AI-driven intelligence. The updates include multi-agent orchestration, process automation, and a new Knowledge API, with Servigistics introducing an AI Assistant for better forecasting and planning. These innovations are part of PTC's broader AI portfolio supporting product lifecycle transformation.
PTC Inc. Profile
Company Name
PTC Inc.
Company Website
https://www.ptc.com/enHQ Location
PTC World Headquarters, 121 Seaport Boulevard, Boston, MA 02210
Employees
5001-10000
Social
Financials
IPO
