UKG Pro Overview
UKG offers a suite of HR, payroll, and workforce management solutions designed to enhance the employee experience and streamline organizational operations. With a focus on people-centric processes, UKG's tools are utilized by HR teams to manage payroll efficiently and optimize workforce management. The platform is recognized for its leadership in enterprise HCM technology, as evidenced by its top ranking in industry awards. A notable feature is its AI-driven insights, which help organizations assess and improve their AI maturity, providing a forward-looking approach to human capital management. UKG's solutions cater to businesses of all sizes, ensuring that even small enterprises can access critical HR and payroll information to support their workforce needs.
Use Cases
Customers recommend Onboarding, Customer Case Management, Contract Management, as the business use cases that they have been most satisfied with while using UKG Pro.
Business Priorities
Scale Best Practices and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using UKG Pro.
UKG Pro Use-Cases and Business Priorities: Customer Satisfaction Data
UKG Pro's features include Dashboard, Personalization, and Feedback Surveys. and UKG Pro support capabilities include 24/7 Support, Chat Support, AI Powered, etc. also UKG Pro analytics capabilities include Analytics, and Custom Reports.
Reviews
"...The ability to do case management, document management and creation all in one place...." Peer review by Verified Reviewer, Construction
UKG Pro HCM Suite combines HR, payroll, and workforce management. It anticipates employee needs beyond work for every journey.
Popular Business Setting
for UKG Pro
Top Industries
- Construction
Popular in
- Large Enterprise
- Enterprise
UKG Pro is popular in Construction, and is widely used by Large Enterprise, and Enterprise,
UKG Pro Customer wins, Customer success stories, Case studies
What benefits does UKG Pro offer for Onboarding?
Why is UKG Pro the best choice for Customer Case Management?
What benefits does UKG Pro offer for Contract Management?
What solutions does UKG Pro provide for Engaging And Following Up?
How efficiently Does UKG Pro manage your Workflow Management?
11 buyers and buying teams have used Cuspera to assess how well UKG Pro solved their business needs. Cuspera uses 513 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.
Frequently Asked Questions(FAQ)
for UKG Pro
What is UKG Pro used for?
What are the top features of UKG Pro?
Peers used UKG Pro for onboarding and customer case management
UKG Pro Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (7) |
| Analytics | Read Reviews (39) |
| Custom Reports | Read Reviews (80) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (7) |
| Analytics | Read Reviews (39) |
| Custom Reports | Read Reviews (80) |
UKG Pro Integrations
UKG Pro integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for UKG Pro
Software Failure Risk Guidance
?for UKG Pro
Overall Risk Meter
Top Failure Risks for UKG Pro
UKG Inc News
UKG Debuts AI-guided User Experience | UKG
UKG has launched an AI-guided user experience for its UKG Pro suite, enhancing HR, pay, and workforce management functionalities. This new interface offers personalization, simplified navigation, and conversational search, aiming to improve user interaction and efficiency. The feature is available for customers to activate and will be showcased at the UKG Aspire 2025 event.
Andgo Named UKG Premier Partner for Shift Fill Automation - NEWS10 ABC
UKG has launched a new AI-guided user experience for its UKG Pro suite, enhancing personalization, navigation, and search capabilities across HR, pay, and workforce management. The interface, available for customer activation, simplifies tasks like time-off requests and timesheet approvals. UKG Bryte AI introduces a conversational interface, marking a shift from traditional systems to a more intuitive, adaptive experience.
UKG Named a Leader in Top HCM Analyst Report with Highest Current Offering Category Score | UKG
UKG has been recognized as a Leader in The Forrester WaveTM Human Capital Management Solutions, Q4 2025 report, earning the highest score in the current offering category. The report highlights UKG's Workforce Operating Platform as a top choice for frontline-heavy and global organizations, emphasizing its industry-focused solutions and superior HR, payroll, and talent management suite.
UKG and Google Cloud Partner to Transform Work with Agentic AI for Tens of Millions of Users | UKG
UKG and Google Cloud have expanded their partnership to integrate AI technologies like Gemini Enterprise, Vertex AI, and BigQuery into UKG's HR, pay, and workforce management solutions. This collaboration aims to enhance productivity and efficiency for UKG's customers by providing AI-driven insights and automation. UKG will also launch its solutions on Google Cloud Marketplace, simplifying procurement and deployment for customers.
