UKG Pro Overview

UKG offers a suite of HR, payroll, and workforce management solutions designed to enhance the employee experience and streamline organizational operations. With a focus on people-centric processes, UKG's tools are utilized by HR teams to manage payroll efficiently and optimize workforce management. The platform is recognized for its leadership in enterprise HCM technology, as evidenced by its top ranking in industry awards. A notable feature is its AI-driven insights, which help organizations assess and improve their AI maturity, providing a forward-looking approach to human capital management. UKG's solutions cater to businesses of all sizes, ensuring that even small enterprises can access critical HR and payroll information to support their workforce needs.

Use Cases

Customers recommend Onboarding, Customer Case Management, Contract Management, as the business use cases that they have been most satisfied with while using UKG Pro.

Other use cases:

  • Engaging And Following Up
  • Workflow Management
  • Social Media Analytics
  • Helpdesk Management
  • Digital Signature
  • Communication Management
  • Competitive Intelligence
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Business Priorities

Scale Best Practices and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using UKG Pro.

Other priorities:

  • Launch New Products
  • Improve ROI
  • Improve Internal Communications
  • Acquire Customers
  • Enter New Markets Internationally Or Locally
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UKG Pro Use-Cases and Business Priorities: Customer Satisfaction Data

UKG Pro's features include Dashboard, Personalization, and Feedback Surveys. and UKG Pro support capabilities include 24/7 Support, Chat Support, AI Powered, etc. also UKG Pro analytics capabilities include Analytics, and Custom Reports.

Reviews

"...PeopleDoc cloud solutions include case management, process automation and employee file management...." Peer review from PeopleDoc

UKG Pro, belong to a category of solutions that help Talent Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

UKG Pro HCM Suite combines HR, payroll, and workforce management. It anticipates employee needs beyond work for every journey.

Popular Business Setting

for UKG Pro

Top Industries

  • Construction

Popular in

  • Large Enterprise
  • Enterprise

UKG Pro is popular in Construction, and is widely used by Large Enterprise, and Enterprise,

Comprehensive Insights on UKG Pro Use Cases

How can UKG Pro optimize your Onboarding Workflow?

How can UKG Pro optimize your Customer Case Management Workflow?

Why is UKG Pro the best choice for Contract Management?

What solutions does UKG Pro provide for Engaging And Following Up?

How efficiently Does UKG Pro manage your Workflow Management?

18+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well UKG Pro solved their Talent Management needs. Cuspera uses 513 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Talent Management needs.

Case Studies

Consumer Goods

CASE STUDY John B. Sanfilippo & Son

John B. Sanfilippo & Son improved employee experience and decision-making by using UKG Pro, enhancing workforce management and human capital management outcomes significantly.

Frequently Asked Questions(FAQ)

for UKG Pro

What is UKG Pro used for?

UKG Pro is a Talent Management Software mainly used by its customers to Scale Best Practices and Enhance Customer Relationships by Onboarding, Customer Case Management and Contract Management .

What are the top features of UKG Pro?

Dashboard, Personalization and Feedback surveys are some of the top features of UKG Pro.
lightning

Peers used UKG Pro for onboarding and customer case management

UKG Pro Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.05/5 ★

Read Reviews (7)
Analytics

4.36/5 ★

Read Reviews (39)
Custom Reports

4.33/5 ★

Read Reviews (80)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.05/5 ★

Read Reviews (7)
Analytics

4.36/5 ★

Read Reviews (39)
Custom Reports

4.33/5 ★

Read Reviews (80)

Software Failure Risk Guidance

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for UKG Pro

Overall Risk Meter

Low Medium High

Top Failure Risks for UKG Pro

UKG Inc News

Product

UKG, SAP SuccessFactors join rush to launch AI agents for HR

UKG has introduced new AI agents designed to enhance HR and employee experience solutions. These AI-powered tools aim to automate and streamline HR processes, supporting HR leaders with advanced capabilities in workforce management. The launch reflects a broader industry shift, with major HR technology vendors accelerating innovation in AI-driven HR solutions.

Executive

UKG Appoints Jay Dettling as Inaugural Chief Partner Officer

UKG named Jay Dettling as its first chief partner officer. Dettling, with leadership experience at Accenture and Adobe, will oversee UKGs global partner ecosystem. This new executive role highlights UKGs commitment to expanding partnerships with major services and software firms to drive customer success in HR, payroll, and workforce management solutions.

Customer

Children's Hospital Leverages Workforce Intelligence from UKG to Elevate its Employee ...

Gillette Children's Hospital uses UKG's workforce intelligence to improve employee engagement and patient outcomes, saving 40 hours per week in data entry and enhancing strategic planning through data-driven insights.

Awards

UKG Named Leader in HCM for 14th Consecutive Year | Business Wire

UKG has been recognized as a leader in the Nucleus Research HCM Technology Value Matrix for the 14th consecutive year, highlighting its AI-powered UKG Pro suite and multi-country payroll solution, UKG One View, for driving productivity and efficiency.

UKG Inc Profile

Company Name

UKG Inc

Company Website

https://www.ukg.com/

HQ Location

Social