UKG Pro Overview
UKG offers a suite of HR, payroll, and workforce management solutions designed to enhance the employee experience and streamline organizational operations. With a focus on people-centric processes, UKG's tools are utilized by HR teams to manage payroll efficiently and optimize workforce management. The platform is recognized for its leadership in enterprise HCM technology, as evidenced by its top ranking in industry awards. A notable feature is its AI-driven insights, which help organizations assess and improve their AI maturity, providing a forward-looking approach to human capital management. UKG's solutions cater to businesses of all sizes, ensuring that even small enterprises can access critical HR and payroll information to support their workforce needs.
Use Cases
Customers recommend Onboarding, Customer Case Management, Contract Management, as the business use cases that they have been most satisfied with while using UKG Pro.
Business Priorities
Scale Best Practices and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using UKG Pro.
UKG Pro Use-Cases and Business Priorities: Customer Satisfaction Data
UKG Pro's features include Dashboard, Personalization, and Feedback Surveys. and UKG Pro support capabilities include 24/7 Support, Chat Support, AI Powered, etc. also UKG Pro analytics capabilities include Analytics, and Custom Reports.
Reviews
"...We have been using PeopleDoc Onboarding for a year now and our employee experience has changed dramatically. . . ...." Peer review by Jonathan S.
UKG Pro HCM Suite combines HR, payroll, and workforce management. It anticipates employee needs beyond work for every journey.
Popular Business Setting
for UKG Pro
Top Industries
- Construction
Popular in
- Large Enterprise
- Enterprise
UKG Pro is popular in Construction, and is widely used by Large Enterprise, and Enterprise,
Comprehensive Insights on UKG Pro Use Cases
How can UKG Pro optimize your Onboarding Workflow?
What benefits does UKG Pro offer for Customer Case Management?
How can UKG Pro optimize your Contract Management Workflow?
How can UKG Pro optimize your Engaging And Following Up Workflow?
How can UKG Pro enhance your Workflow Management process?
11 buyers and buying teams have used Cuspera to assess how well UKG Pro solved their business needs. Cuspera uses 513 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.
Case Studies
CASE STUDY Lettuce Entertain You Restaurants
CASE STUDY Eventide Senior Living
CASE STUDY John B. Sanfilippo & Son
CASE STUDY Eventide Senior Living Communities
CASE STUDY 2 Sisters Food Group
CASE STUDY Belle Tire
Frequently Asked Questions(FAQ)
for UKG Pro
What is UKG Pro used for?
What are the top features of UKG Pro?
Peers used UKG Pro for onboarding and customer case management
UKG Pro Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (7) |
| Analytics | Read Reviews (39) |
| Custom Reports | Read Reviews (80) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (7) |
| Analytics | Read Reviews (39) |
| Custom Reports | Read Reviews (80) |
UKG Pro Integrations
UKG Pro integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for UKG Pro
Software Failure Risk Guidance
?for UKG Pro
Overall Risk Meter
Top Failure Risks for UKG Pro
UKG Inc News
UKG, The Workforce Operating Platform, Launches Global Rebrand and ...
UKG has launched a global rebrand and campaign titled "When Work Works, Everything Works," featuring a new logo and identity. This initiative underscores UKG's leadership in AI-powered workforce solutions, emphasizing its role as a unified Workforce Operating Platform. The campaign, featuring actor Adam Scott, highlights UKG's commitment to empowering frontline workers and improving organizational resilience through AI-driven insights.
UKG Recognized as a Leader in 2025 Gartner Magic Quadrant for Cloud HCM Suites for ...
UKG has been recognized as a Leader in the 2025 Gartner Magic Quadrant for Cloud HCM Suites for enterprises with over 1,000 employees, marking the third consecutive year of recognition. This accolade highlights UKG's commitment to innovation in its UKG Pro HCM suite, which integrates HR, payroll, and workforce management solutions, and is praised for its AI-driven capabilities that enhance employee management and decision-making.
UKG Appoints Traci Tsuchiguchi as Head of Investor Relations and ...
UKG has appointed Traci Tsuchiguchi as the Head of Investor Relations and Strategic Finance. Reporting to CFO Arlen Shenkman, Tsuchiguchi will lead financial reporting and investor engagement. Her extensive experience in strategic finance and corporate affairs will support UKG's global expansion and long-term value creation.
UKG Appoints Jim Joudrey as Chief Technology Officer - Business Wire
UKG has appointed Jim Joudrey as Chief Technology Officer. Joudrey will lead UKG's global engineering and cloud team, focusing on AI-driven innovation and SaaS transformation. With a background at Amazon and Salesforce, he brings extensive experience in scaling technology platforms and enhancing user experiences. Joudrey succeeds Sri Srinivasan and aims to advance UKG's AI-first platform to improve workforce management solutions.
