Product Business Settings

UKG Pro is popular in Construction industry and is widely used by Large Enterprise, Enterprise.

UKG Pro Product Overview

UKG offers a suite of HR, payroll, and workforce management solutions designed to enhance the employee experience and streamline organizational operations. With a focus on people-centric processes, UKG's tools are utilized by HR teams to manage payroll efficiently and optimize workforce management. The platform is recognized for its leadership in enterprise HCM technology, as evidenced by its top ranking in industry awards. A notable feature is its AI-driven insights, which help organizations assess and improve their AI maturity, providing a forward-looking approach to human capital management. UKG's solutions cater to businesses of all sizes, ensuring that even small enterprises can access critical HR and payroll information to support their workforce needs.

How satisfied the customers are with UKG Pro use-cases

Reviews

"...The ability to do case management, document management and creation all in one place...." Peer review by Verified Reviewer, Construction

UKG Pro Customer Insights, Testimonials and Case Studies

How efficiently Does UKG Pro manage your Onboarding?

How does UKG Pro facilitate Customer Case Management?

What solutions does UKG Pro provide for Contract Management?

What solutions does UKG Pro provide for Engaging And Following Up?

How can UKG Pro enhance your Workflow Management process?

What is UKG Pro used for?

UKG Pro is mainly used by its customers to Scale Best Practices and Enhance Customer Relationships by Onboarding, Customer Case Management and Contract Management .

What are the top features of UKG Pro?

Dashboard, Personalization and Feedback surveys are some of the top features of UKG Pro.

11 buyers and buying teams have used Cuspera to assess how well UKG Pro solved their business needs. Cuspera uses 513 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.

lightning

Peers used UKG Pro for onboarding and customer case management

UKG Pro Features

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FEATURE RATINGS AND REVIEWS
AI Powered

4.05/5

Read Reviews (7)
Analytics

4.36/5

Read Reviews (39)
Custom Reports

4.33/5

Read Reviews (80)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.05/5

Read Reviews (7)
Analytics

4.36/5

Read Reviews (39)
Custom Reports

4.33/5

Read Reviews (80)

Software Failure Risk Guidance

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for UKG Pro

Overall Risk Meter

Low Medium High

Top Failure Risks for UKG Pro

UKG Inc News

M&A
 

UKG Agrees to Acquire Inova Payroll

UKG Inc. has entered into a definitive agreement to acquire Inova Payroll, a U.S.-based provider of human capital management and payroll services for small and mid-sized businesses. This acquisition will enhance UKG's ability to offer innovative HR support and benefits brokerage services to the SMB market. The deal, subject to customary closing conditions, is expected to close in early 2026.

Product
 

UKG Debuts AI-guided User Experience | UKG

UKG has launched an AI-guided user experience for its UKG Pro suite, enhancing HR, pay, and workforce management functionalities. This new interface offers personalization, simplified navigation, and conversational search, aiming to improve user interaction and efficiency. The feature is available for customers to activate and will be showcased at the UKG Aspire 2025 event.

Product
 

Andgo Named UKG Premier Partner for Shift Fill Automation - NEWS10 ABC

UKG has launched a new AI-guided user experience for its UKG Pro suite, enhancing personalization, navigation, and search capabilities across HR, pay, and workforce management. The interface, available for customer activation, simplifies tasks like time-off requests and timesheet approvals. UKG Bryte AI introduces a conversational interface, marking a shift from traditional systems to a more intuitive, adaptive experience.

Awards
 

UKG Named a Leader in Top HCM Analyst Report with Highest Current Offering Category Score | UKG

UKG has been recognized as a Leader in The Forrester WaveTM Human Capital Management Solutions, Q4 2025 report, earning the highest score in the current offering category. The report highlights UKG's Workforce Operating Platform as a top choice for frontline-heavy and global organizations, emphasizing its industry-focused solutions and superior HR, payroll, and talent management suite.

UKG Inc Profile

Company Name

UKG Inc

Company Website

https://www.ukg.com/

HQ Location

Social