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RingCentral Video vs Zoom Meetings: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of RingCentral Video vs. Zoom Meetings is based on a specific set of business needs and context. The comparison uses 15312 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing RingCentral Video and Zoom Meetings

RingCentral Video, Zoom Meetings, TeamViewer Meeting, NTT Cloud UC (formerly Arkadin Anywhere), etc., belong to a category of solutions that help Webinar and Conferencing. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

RingCentral Video covers Collaboration with Video, Communication Management, Content Management, Sales Document Management, etc.

Zoom Meetings focuses on Collaboration with Video, Conference Call Management with Offline, Sales Call Management with Phone Calls, Content Management with Video, etc.

"With healthcare clients across the US, our administrative offices on two continents, and managers overseeing the work of virtual assistants around the world, there’s no way we could operate efficiently and provide outstanding client service without ...a global, cloud phone solution. Fortunately, we have RingCentral. " - Rommel Ragasa

"Zoom was critical, not just for the current situation with COVID, but it has enabled our business to communicate and collaborate more effectively. " - David Jones

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo RingCentral Video

Focus area

RingCentral Video is better than Zoom Meetings for

Software Failure Risk

  • medium

logo Zoom Meetings

Focus area

Zoom Meetings is better than RingCentral Video for

Software Failure Risk

  • medium

About

Free and unlimited online video meetings

Simplified video conferencing and messaging across any device

Age

2003

2011

Financials

IPO

SERIES D

Business Need

Total Processes
(we found evidences for)

52

70

Total Goals
(we found evidences for)

11

12

Top Processes

Evidences indicate better relative satisfaction



communication management

sending & publishing communications



engagement management

engaging and following up


sales document management

contract management


workflow management


calendar management


conference call management


sales call management


training & onboarding


contact list management


helpdesk management


social media management

social media analytics




business development



campaign management


sales review & feedback




category management



lead qualification

lead qualification: technographic


generation of new leads


customer case management


customer feedback management

measuring customer satisfaction


products & pricelist management


knowledge management


competitive intelligence


trade show marketing


rating and review management



community building




conversion management


Top Goals

Goals Achieved

  • Improve internal communications

  • Improve efficiency

  • Improve digital and social presence

  • Acquire customers

  • Increase sales & revenue

  • Grow market share

  • Enhance customer relationships

  • Improve ROI

  • Enter new markets internationally or locally

  • Manage risk

  • Scale best practices

  • See 8 more
  • Acquire customers

  • Improve internal communications

  • Enhance customer relationships

  • Improve digital and social presence

  • Scale best practices

  • Improve stakeholder relations

  • Increase sales & revenue

  • Improve efficiency

  • Launch new products

  • Enter new markets internationally or locally

  • Grow market share

  • Build brand awareness

  • See 9 more

Top Channels

Channels Used

  • offline

  • video

  • phone calls

  • trade shows

  • events

  • chat

  • e-mail

  • mobile

  • on premises

  • social media

  • Skype

  • website

  • point of sale

  • user generated content

  • blogs

  • Facebook

  • Slack

  • mobile app

  • support groups

  • promotions

  • games

  • review sites

  • movies

  • causes and charity

  • mass media

  • television

  • text SMS

  • See 24 more
  • offline

  • video

  • phone calls

  • trade shows

  • events

  • chat

  • e-mail

  • mobile

  • on premises

  • social media

  • Skype

  • website

  • point of sale

  • user generated content

  • blogs

  • Facebook

  • Slack

  • mobile app

  • support groups

  • promotions

  • games

  • review sites

  • movies

  • causes and charity

  • mass media

  • television

  • text SMS

  • See 24 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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Business Setting