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Compare Microsoft Teams vs Cisco Spark

Comparison Summary

For Microsoft Teams vs Cisco Spark comparison, Our AI algorithm looked at 84351 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Microsoft Teams and Cisco Spark to solve their respective business needs.

Pros and cons of Microsoft Teams and Cisco Spark

Microsoft Teams is more suited to businesses that require Collaboration with Offline and Conference Call Management with Offline where as Cisco Spark is focused towards Collaboration with Offline and Conference Call Management with Offline .

logo Microsoft Teams

Focus area

Microsoft Teams is better than Cisco Spark for

Software Failure Risk

  • medium

logo Cisco Spark

Focus area

Software Failure Risk

  • medium

About

Collaboration software with Video conferencing, chat and call - more ways to be a team

Cisco Spark : app-centric cloud-based service....

Age

1975

1984

Financials

IPO

IPO

Business Need

Total Processes
(we found evidences for)

130

27

Total Goals
(we found evidences for)

21

1

Top Processes

Evidences indicate better relative satisfaction



conference call management


communication management

sending & publishing communications

tracking & monitoring communications


sales call management

call transcription


content publishing

searching for content


sales document management

proposal & quote management

contract management


engagement management

engaging and following up

engaging with scheduling & cadence


training & onboarding


contact list management

creating contact list


helpdesk management


workflow management


products & pricelist management


social media management

social media analytics

scheduling post to social media

engaging on social media


knowledge management

creating knowledge base





competitive intelligence


sales review & feedback


generation of new leads



customer feedback management

measuring customer satisfaction


courses & assessment

create learning path

track learning progress


campaign management


business development


license management


conversion management


calendar management


lead qualification

lead qualification: technographic

lead qualification: demographic


touchpoint management


channel management



trade show marketing


community building


rating and review management


subscription management





bundling of products



membership management





performance management



relationship management



distribution management


opportunity management


loyalty management

identify target customers


customer case management


follower management



lifetime value management




category management



revenue cycle management


international marketing




account management


social media marketing



advocacy management


discount management


promotion management



Top Goals

Goals Achieved

  • Improve internal communications

  • Scale best practices

  • Acquire customers

  • Enhance customer relationships

  • Launch new products

  • Improve stakeholder relations

  • Improve efficiency

  • Improve ROI

  • Improve digital and social presence

  • Increase sales & revenue

  • Grow market share

  • Improve visibility

  • Establish thought leadership

  • Manage risk

  • Enter new markets internationally or locally

  • Improve consistency

  • Improve brand engagement

  • Improve navigation

  • Build brand awareness

  • Shorten ramp up time

  • Increase customer life time value

  • See 18 more
  • Improve internal communications

Top Channels

Channels Used

  • phone calls

  • offline

  • video

  • chat

  • events

  • trade shows

  • mobile

  • on premises

  • e-mail

  • Skype

  • mass media

  • television

  • mobile app

  • games

  • See 11 more
  • phone calls

  • offline

  • video

  • chat

  • events

  • trade shows

  • mobile

  • on premises

  • e-mail

  • Skype

  • mass media

  • television

  • mobile app

  • games

  • See 11 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

low

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low

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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Business Setting