Cisco Spark Overview
Cisco Spark is a cloud-based collaboration suite for teams to create, meet, message, call, whiteboard, and share. It enhances teamwork continuously before, during, and after meetings.
Use Cases
Customers recommend Collaboration, Conference Call Management, Engagement Management, as the business use cases that they have been most satisfied with while using Cisco Spark.
Business Priorities
Improve Internal Communications is the most popular business priority that customers and associates have achieved using Cisco Spark.
Cisco Spark Use-Cases and Business Priorities: Customer Satisfaction Data
Cisco Spark works with different mediums / channels such as Offline. Chat. Phone Calls etc.
Cisco Spark's features include Personalization, Alerts: Popups & Notifications, and Bot. and Cisco Spark support capabilities include Chat Support, AI Powered, Phone Support, etc. also Cisco Spark analytics capabilities include Custom Reports, and Analytics.
Reviews
"...Being able to call clients as though I'm at my office and also the use of spaces for collaboration. . ...." Peer review by Alex M., IT Administrator
Cisco Spark, Miro, Simpplr, Talkspirit, Calendly, etc., all belong to a category of solutions that help Collaboration and Productivity. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Cisco Spark
Top Industries
- Information Technology and Services
- Hospital & Health Care
- Legal Services
Popular in
- Enterprise
- Mid Market
- Small Business
Cisco Spark is popular in Information Technology And Services, Hospital & Health Care, and Legal Services and is widely used by Enterprise, Mid Market, and Small Business.
Comprehensive Insights on Cisco Spark Use Cases
What solutions does Cisco Spark provide for Collaboration?
What solutions does Cisco Spark provide for Conference Call Management?
How can Cisco Spark optimize your Engagement Management Workflow?
How can Cisco Spark optimize your Content Sharing Workflow?
What benefits does Cisco Spark offer for Document Sharing?
11 buyers and buying teams have used Cuspera to assess how well Cisco Spark solved their Collaboration and Productivity needs. Cuspera uses 412 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Collaboration and Productivity needs.
Peers used Cisco Spark for collaboration and conference call management
Cisco Spark Competitors
Cisco Spark Features
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| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (7) |
| Custom Reports | Read Reviews (12) |
| Analytics | Read Reviews (2) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (7) |
| Custom Reports | Read Reviews (12) |
| Analytics | Read Reviews (2) |
Cisco Spark Integrations
Cisco Spark integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Cisco Spark
Software Failure Risk Guidance
?for Cisco Spark
Overall Risk Meter
Top Failure Risks for Cisco Spark
Cisco Systems, Inc. News
Cisco Webex gets more agentic AI for collaboration and contact centers
Cisco has announced significant AI enhancements to its Webex Customer Experience portfolio, set for 2026. New features include AI-driven tools for supervisors, deeper integrations with Salesforce and Amazon Lex, and a new Webex AI Quality Management tool. Cisco's vision for "Connected Intelligence" includes AI agents automating tasks, with updates to the Cisco AI Assistant and RoomOS 26, enhancing collaboration and contact center operations.
Cisco Expands Webex Calling with India Data Centres
Cisco is expanding its Webex Calling and Webex Contact Centre services in India by establishing new data centres in Mumbai and Chennai. This move aims to enhance communication services for Indian enterprises and multinational corporations by offering secure, high-quality cloud solutions. The initiative includes AI-powered contact centre services and complies with local telecom regulations, promising improved call quality and reduced latency.
Cisco Launches Sovereign Critical Infrastructure for Europe
Cisco launched its Sovereign Critical Infrastructure portfolio for Europe on September 24, 2025. This suite offers on-premises, air-gapped hardware and software to enhance data control and security for European governments and AI enterprises. It complies with EU regulations, promoting digital sovereignty and countering foreign cyber threats. The portfolio includes Cisco's networking gear and advanced software, supporting AI workloads with features like zero-trust security and automated threat detection.
Cisco launches new data platform to support AI development
Cisco launches new data platform to support AI development
Cisco Systems, Inc. Profile
Company Name
Cisco Systems, Inc.
Company Website
https://www.cisco.com/site/us/en/index.htmlYear Founded
1984
HQ Location
Corporate Headquarters, 170 West Tasman Dr., San Jose, CA 95134, USA
Employees
10001+
Social
Financials
IPO
