Cisco Spark Overview

Cisco Spark is a cloud-based collaboration suite for teams to create, meet, message, call, whiteboard, and share. It enhances teamwork continuously before, during, and after meetings.

Use Cases

Customers recommend Collaboration, Conference Call Management, Engagement Management, as the business use cases that they have been most satisfied with while using Cisco Spark.

Other use cases:

  • Content Sharing
  • Document Sharing
  • Communication Management
  • Lead Qualification: Technographic
  • Meeting Management
  • Forecasting
  • Rating And Review Management
See all use cases See less use cases

Business Priorities

Improve Internal Communications is the most popular business priority that customers and associates have achieved using Cisco Spark.

Cisco Spark Use-Cases and Business Priorities: Customer Satisfaction Data

Cisco Spark works with different mediums / channels such as Offline. Chat. Phone Calls etc.

Cisco Spark's features include Personalization, Alerts: Popups & Notifications, and Bot. and Cisco Spark support capabilities include Chat Support, AI Powered, Phone Support, etc. also Cisco Spark analytics capabilities include Custom Reports, and Analytics.

Reviews

"...Helps me share files and docs easily...." Peer review by Sibaram P., Management Consulting

Peer review evidence (same sources as the product rating summary)

"...I prefer Jabber over Spark for chat and phone calls but it is kind of nice for the collaboration piece...." Peer review by User in Information Technology and Services, Information Technology and Services
"...Spark boards are useful even when not on a conference call, as a display device for a laptop or desktop machine, to display the device desktop for presentations (Physical connection via cable or through Cisco Spark App)...." Peer review by Verified Reviewer
"...Its really has very interactive UI and user friendly. . ...." Peer review by Chirag S., Technical Lead, Hospital & Health Care

Cisco Spark, Miro, Simpplr, Talkspirit, Calendly, etc., all belong to a category of solutions that help Collaboration and Productivity. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Cisco Spark

Top Industries

  • Information Technology and Services
  • Hospital & Health Care
  • Legal Services

Popular in

  • Enterprise
  • Mid Market
  • Small Business

Cisco Spark is popular in Information Technology And Services, Hospital & Health Care, and Legal Services and is widely used by Enterprise, Mid Market, and Small Business.

Cisco Spark Customer wins, Customer success stories, Case studies

How does Cisco Spark facilitate Collaboration?

How can Cisco Spark optimize your Conference Call Management Workflow?

What Are the key features of Cisco Spark for Engagement Management?

How efficiently Does Cisco Spark manage your Content Sharing?

How does Cisco Spark address your Document Sharing Challenges?

11 buyers and buying teams have used Cuspera to assess how well Cisco Spark solved their Collaboration and Productivity needs. Cuspera uses 412 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Collaboration and Productivity needs.

 

Cisco (CSCO) Puts 90, 000 Workers On Personalized AI Agents With New Revenue Targets

Cisco is deploying personalized AI agents to its 90,000 employees, aiming to enhance productivity and align with new AI-driven revenue targets. This internal rollout supports Cisco's shift towards re...curring software and subscription revenue, leveraging AI to reshape workflows across sales, engineering, support, and back office functions.

Read on →
 

WideField Security

Cisco widens agentic security with AI identity acquisition

Cisco plans to acquire WideField Security to enhance its AI agent security capabilities. WideField's technology will integrate with Cisco's Splunk suite, improving agentic security operation center (...SOC) capabilities by standardizing identity and session telemetry. This acquisition aims to strengthen Cisco's Data Fabric, providing deeper identity intelligence for safe AI operations.

Read on →
 

CDW - IT Services - Very Large

Expanded CDW Services Help Customers Operationalize Cisco's Cloud ...

Vernon Hills, USA

CDW is expanding its services to help customers adopt Cisco's Cloud Control and AI Defense platforms. These services include the Adoption Accelerator for Cisco Cloud Control, which aids in readiness ...assessment and roadmap building, and expanded AI Defense services for AI discovery and validation. This collaboration aims to enhance infrastructure management and AI security for enterprises.

Read on →
 

ZEISS - Manufacturing - Very Large

Oberkochen, Germany

ZEISS uses Cisco solutions to protect its production integrity. The company gains full visibility into industrial assets and their vulnerabilities. Cisco helps ZEISS detect unexpected behavior that c...ould signal threats. This improves security and reduces risk for ZEISS manufacturing operations. The solution supports safe, reliable production.

 

WWE - Entertainment - Large

Stamford, USA

WWE used Cisco Nexus and Cisco ThousandEyes to manage hundreds of switches and boost network reliability. Manual switch configuration was slow and complex. Cisco Nexus 9000 Series Switches and Nexus ...Dashboard let WWE automate switch management and push updates from one dashboard. Cisco ThousandEyes gave WWE end-to-end network visibility and proactive alerts. WWE now delivers faster, more reliable broadcasts to over a billion fans worldwide.

 

World Wide Technology - Information Technology And Services - Large

St. Louis, USA

World Wide Technology used Cisco Nexus solutions to modernize its Advanced Technology Center data center network. The legacy network could not support new high-performance computing and AI workloads.... Cisco Nexus Dashboard and 9000 Series Switches enabled centralized management, automation, and analytics. WWT now processes a wide range of customer workloads and supports advanced AI use cases. The upgrade improved flexibility, simplified management, and increased customer satisfaction.

lightning

Peers used Cisco Spark for collaboration and conference call management

Cisco Spark Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.59/5

Read Reviews (7)
Custom Reports

4.48/5

Read Reviews (12)
Analytics

2.50/5

Read Reviews (2)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.59/5

Read Reviews (7)
Custom Reports

4.48/5

Read Reviews (12)
Analytics

2.50/5

Read Reviews (2)

Software Failure Risk Guidance

?

for Cisco Spark

Overall Risk Meter

Low Medium High

Top Failure Risks for Cisco Spark

Cisco Systems, Inc. News

Product

Cisco expands AI infrastructure with Supermicro compute

Cisco has expanded its AI infrastructure by integrating Supermicro's high-density, rack-scale GPU systems with its networking solutions. This collaboration targets enterprise and sovereign cloud deployments, supporting large AI workloads. The infrastructure will be available from October 2026, featuring Nvidia platforms and Cisco's networking technology to enhance AI training and inference capabilities.

Partnership

Exclusive: Cisco expands Nvidia partnership for AI data center boom

Cisco and Supermicro are expanding their partnership to enhance AI data center infrastructure. They will integrate high-density, liquid- and air-cooled computing systems into Cisco's Secure AI Factory with Nvidia. This collaboration aims to offer pre-validated systems that simplify the deployment of massive GPU clusters, supporting Nvidia's next-generation platforms.

Partnership

Cisco: How Responsible AI Is Changing the Way Organizations Assess Humanitarian Needs

Cisco and Kobo are collaborating to enhance KoboToolbox with AI features for humanitarian data collection. This partnership focuses on responsible AI to improve survey design and data processing in crisis settings. The AI-assisted tools aim to expedite data collection while maintaining ethical standards, demonstrated in recent deployments in the Middle East and Mozambique.

Product

Cisco Products Multiple Vulnerabilities

Cisco has identified multiple high-risk vulnerabilities in its products, including Cisco Secure Endpoint Connector and Cisco Secure Firewall ASA Software. These vulnerabilities could lead to denial of service and information disclosure. CVE-2026-20349 is actively exploited. Cisco advises applying the issued fixes to mitigate risks.

Cisco Systems, Inc. Profile

Company Name

Cisco Systems, Inc.

Year Founded

1984

HQ Location

Corporate Headquarters, 170 West Tasman Dr., San Jose, CA 95134, USA

Employees

10001+

Social

Financials

IPO