Cisco Spark Overview

Cisco Spark is a cloud-based collaboration suite for teams to create, meet, message, call, whiteboard, and share. It enhances teamwork continuously before, during, and after meetings.

Use Cases

Customers recommend Collaboration, Conference Call Management, Engagement Management, as the business use cases that they have been most satisfied with while using Cisco Spark.

Other use cases:

  • Content Sharing
  • Document Sharing
  • Communication Management
  • Lead Qualification: Technographic
  • Meeting Management
  • Forecasting
  • Rating And Review Management
See all use cases See less use cases

Business Priorities

Improve Internal Communications is the most popular business priority that customers and associates have achieved using Cisco Spark.

Cisco Spark Use-Cases and Business Priorities: Customer Satisfaction Data

Cisco Spark works with different mediums / channels such as Offline. Chat. Phone Calls etc.

Cisco Spark's features include Personalization, Alerts: Popups & Notifications, and Bot. and Cisco Spark support capabilities include Chat Support, AI Powered, Phone Support, etc. also Cisco Spark analytics capabilities include Custom Reports, and Analytics.

Reviews

"...Cisco Spark has made it easy to setup teams and collaborate via chat, audio and video...." Peer review by Brian M.

Peer review evidence (same sources as the product rating summary)

"...It also allows you to upload files and share screen when communicating with colleagues...." Peer review by Victoria O., NYSC Associate, Legal Services
"...Information is consumed much quicker than with emails, meetings, or conference calls...." Peer review by Alex C., Director of Operations, Hospital & Health Care
"...I have used this in general training sessions, customer project engagements, as well as long term study groups...." Peer review by User in Information Technology and Services, Information Technology and Services

Cisco Spark, Miro, Simpplr, Talkspirit, Calendly, etc., all belong to a category of solutions that help Collaboration and Productivity. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Cisco Spark

Top Industries

  • Information Technology and Services
  • Hospital & Health Care
  • Legal Services

Popular in

  • Enterprise
  • Mid Market
  • Small Business

Cisco Spark is popular in Information Technology And Services, Hospital & Health Care, and Legal Services and is widely used by Enterprise, Mid Market, and Small Business.

Cisco Spark Customer wins, Customer success stories, Case studies

How does Cisco Spark facilitate Collaboration?

How does Cisco Spark address your Conference Call Management Challenges?

What Are the key features of Cisco Spark for Engagement Management?

How efficiently Does Cisco Spark manage your Content Sharing?

How efficiently Does Cisco Spark manage your Document Sharing?

11 buyers and buying teams have used Cuspera to assess how well Cisco Spark solved their Collaboration and Productivity needs. Cuspera uses 412 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Collaboration and Productivity needs.

 

WideField Security

Cisco widens agentic security with AI identity acquisition

Cisco plans to acquire WideField Security to enhance its AI agent security capabilities. WideField's technology will integrate with Cisco's Splunk suite, improving agentic security operation center (...SOC) capabilities by standardizing identity and session telemetry. This acquisition aims to strengthen Cisco's Data Fabric, providing deeper identity intelligence for safe AI operations.

Read on →
 

CDW - IT Services - Very Large

Expanded CDW Services Help Customers Operationalize Cisco's Cloud ...

Vernon Hills, USA

CDW is expanding its services to help customers adopt Cisco's Cloud Control and AI Defense platforms. These services include the Adoption Accelerator for Cisco Cloud Control, which aids in readiness ...assessment and roadmap building, and expanded AI Defense services for AI discovery and validation. This collaboration aims to enhance infrastructure management and AI security for enterprises.

Read on →
 

Galileo

Cisco touts AI tokenomics, but admits the market is 'still in phase one ...

At Cisco Live 2026, Cisco highlighted its focus on AI tokenomics, emphasizing the importance of managing AI usage and token spend. Cisco's acquisition of Galileo aids in assessing agent behavior and ...ensuring budget control. This approach aims to align token value with business outcomes, addressing the industry's current phase of AI adoption.

Read on →

Banco do Brasil - Banking - Very Large

Brasília, Brazil

Banco do Brasil partnered with Cisco to unify its data center operations. The solution delivered strong network performance, improved security, and enhanced sustainability. Cisco's technology helped ...Banco do Brasil streamline its infrastructure. The bank now benefits from a more robust and secure data center environment. This partnership supports Banco do Brasil's ongoing digital transformation.

Cincinnati Open - Sports - Small

Mason, USA

Cisco cloud-managed networking helped the Cincinnati Open rebuild its 40-acre venue in just four months. The event replaced decades-old infrastructure with a 100% cloud-managed network using Cisco Me...raki and Catalyst. The new system supports 10,000-14,000 users at once, with Wi-Fi rated best on both ATP and WTA tours. Real-time analytics improved staffing, concessions, and fan experience. A small IT team now manages enterprise-grade operations with ease.

Brentwood College - Education - Small

Mill Bay, Canada

Brentwood College used Cisco URWB to stream a regatta live from a remote floating dock. The solution delivered seamless, high-definition video. This helped the school share the event with a wider aud...ience. The technology worked reliably in a challenging location. Brentwood College improved its event experience with Cisco's wireless networking.

lightning

Peers used Cisco Spark for collaboration and conference call management

Cisco Spark Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.59/5

Read Reviews (7)
Custom Reports

4.48/5

Read Reviews (12)
Analytics

2.50/5

Read Reviews (2)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.59/5

Read Reviews (7)
Custom Reports

4.48/5

Read Reviews (12)
Analytics

2.50/5

Read Reviews (2)

Software Failure Risk Guidance

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for Cisco Spark

Overall Risk Meter

Low Medium High

Top Failure Risks for Cisco Spark

Cisco Systems, Inc. News

Product

Cisco Products Multiple Vulnerabilities

Multiple vulnerabilities have been identified in Cisco products, including Cisco IOS and IOS XE, which could allow remote attackers to cause denial of service, data manipulation, and security restriction bypass. Cisco has issued advisories with fixes to address these security issues.

Product

Cisco Secure Firewall Management Center Software Information Disclosure ...

Cisco has identified a high-risk vulnerability in its Secure Firewall Management Center Software, which could allow remote attackers to bypass security restrictions and access sensitive information. The vulnerability, CVE-2026-20316, is actively exploited, and Cisco advises applying available fixes to mitigate the risk.

Product

Cisco Antares Targets Vulnerability Localization

Cisco has released the Antares AI models, including Antares-350M and Antares-1B, designed for vulnerability localization in code repositories. These models are compact, allowing local deployment to maintain security and control. They assist in identifying vulnerable files, enhancing security triage processes, and are particularly beneficial for compliance-heavy environments.

Product

Cisco Antares 350M 1B VLoc Bench — July 2026

Cisco Foundation AI has launched Antares, a set of compact security SLMs designed for vulnerability localization. The models, Antares-350M and Antares-1B, aim to map vulnerabilities to specific files, optimizing for on-premises code analysis. Accompanied by the VLoc Bench, a 500-task benchmark, Antares offers a focused approach to security triage, enhancing static analysis with model-driven exploration. This release emphasizes keeping proprietary code local, contrasting with other open-weight security products.

Cisco Systems, Inc. Profile

Company Name

Cisco Systems, Inc.

Year Founded

1984

HQ Location

Corporate Headquarters, 170 West Tasman Dr., San Jose, CA 95134, USA

Employees

10001+

Social

Financials

IPO