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Cisco Spark: Use-Cases, Insights and Reviews | 2026 Cuspera

Name: Cisco Spark
Brand: Cisco Spark
Rating: 4.02 (412 reviews)

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(412)

Cisco Spark : app-centric cloud-based service....

AI Powered

Cisco Spark Overview

Cisco Spark is a cloud-based collaboration suite for teams to create, meet, message, call, whiteboard, and share. It enhances teamwork continuously before, during, and after meetings.

Use Cases

Customers recommend Collaboration, Conference Call Management, Engagement Management, as the business use cases that they have been most satisfied with while using Cisco Spark.

Other use cases:

Content Sharing
Document Sharing
Communication Management
Lead Qualification: Technographic
Meeting Management
Forecasting
Rating And Review Management

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Business Priorities

Improve Internal Communications is the most popular business priority that customers and associates have achieved using Cisco Spark.

Other priorities:

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Cisco Spark Use-Cases and Business Priorities: Customer Satisfaction Data

Cisco Spark works with different mediums / channels such as Offline. Chat. Phone Calls etc.

Cisco Spark's features include Personalization, Alerts: Popups & Notifications, and Bot. and Cisco Spark support capabilities include Chat Support, AI Powered, Phone Support, etc. also Cisco Spark analytics capabilities include Custom Reports, and Analytics.

Reviews

"...Team chat to help improve team collaboration and internal updates/messaging...." Peer review by User

Cisco Spark, Miro, Simpplr, Talkspirit, Calendly, etc., all belong to a category of solutions that help Collaboration and Productivity. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Cisco Spark

Top Industries

Information Technology and Services
Hospital & Health Care
Legal Services

Popular in

Enterprise
Mid Market
Small Business

Cisco Spark is popular in Information Technology And Services, Hospital & Health Care, and Legal Services and is widely used by Enterprise, Mid Market, and Small Business.

Cisco Spark Customer wins, Customer success stories, Case studies

How can Cisco Spark enhance your Collaboration process?

Cisco Spark offers features for collaboration, communication, and file sharing. The platform facilitates team collaboration both within and across the organization. Cisco Spark is limited by its inability to allow users to directly collaborate within the application.

"...We really enjoy having Spark in our tool box for collaboration. ...." Peer review by Randall J., Help Desk and AV Services Manager, Education

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What benefits does Cisco Spark offer for Conference Call Management?

What benefits does Cisco Spark offer for Engagement Management?

11 buyers and buying teams have used Cuspera to assess how well Cisco Spark solved their Collaboration and Productivity needs. Cuspera uses 412 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Collaboration and Productivity needs.