Cisco Spark Overview

Cisco Spark is a cloud-based collaboration suite for teams to create, meet, message, call, whiteboard, and share. It enhances teamwork continuously before, during, and after meetings.

Use Cases

Customers recommend Collaboration, Conference Call Management, Engagement Management, as the business use cases that they have been most satisfied with while using Cisco Spark.

Other use cases:

  • Content Sharing
  • Document Sharing
  • Communication Management
  • Lead Qualification: Technographic
  • Meeting Management
  • Forecasting
  • Rating And Review Management
See all use cases See less use cases

Business Priorities

Improve Internal Communications is the most popular business priority that customers and associates have achieved using Cisco Spark.

Cisco Spark Use-Cases and Business Priorities: Customer Satisfaction Data

Cisco Spark works with different mediums / channels such as Offline. Chat. Phone Calls etc.

Cisco Spark's features include Personalization, Alerts: Popups & Notifications, and Bot. and Cisco Spark support capabilities include Chat Support, AI Powered, Phone Support, etc. also Cisco Spark analytics capabilities include Custom Reports, and Analytics.

Reviews

"...Working in project groups is the best way to collaborate, all participants can be reached with one click and all the chats and project documents are available in de project group any time. ...." Peer review by Verified Reviewer, Telecommunications

Cisco Spark, Miro, Simpplr, Talkspirit, Calendly, etc., all belong to a category of solutions that help Collaboration and Productivity. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Cisco Spark

Top Industries

  • Information Technology and Services
  • Hospital & Health Care
  • Legal Services

Popular in

  • Enterprise
  • Mid Market
  • Small Business

Cisco Spark is popular in Information Technology And Services, Hospital & Health Care, and Legal Services and is widely used by Enterprise, Mid Market, and Small Business.

Cisco Spark Customer wins, Customer success stories, Case studies

How can Cisco Spark optimize your Collaboration Workflow?

How can Cisco Spark optimize your Conference Call Management Workflow?

How can Cisco Spark enhance your Engagement Management process?

What makes Cisco Spark ideal for Content Sharing?

What Are the key features of Cisco Spark for Document Sharing?

11 buyers and buying teams have used Cuspera to assess how well Cisco Spark solved their Collaboration and Productivity needs. Cuspera uses 412 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Collaboration and Productivity needs.

lightning

Peers used Cisco Spark for collaboration and conference call management

Cisco Spark Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.59/5 ★

Read Reviews (7)
Custom Reports

4.48/5 ★

Read Reviews (12)
Analytics

2.50/5 ★

Read Reviews (2)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.59/5 ★

Read Reviews (7)
Custom Reports

4.48/5 ★

Read Reviews (12)
Analytics

2.50/5 ★

Read Reviews (2)

Software Failure Risk Guidance

?

for Cisco Spark

Overall Risk Meter

Low Medium High

Top Failure Risks for Cisco Spark

Cisco Systems, Inc. News

Financial

Cisco Schedules Call for Q1 Fiscal Year 2026 Financial Results - Cisco Newsroom

Cisco has scheduled a conference call on November 12, 2025, to announce its Q1 fiscal year 2026 financial results. The results will be released after the market closes and will be available on Cisco's Investor Relations website.

Product

Cisco launches Cisco IQ, the unified AI-powered experience that ...

Cisco has launched Cisco IQ, an AI-powered interface designed to enhance customer experience by integrating real-time insights, automation, and personalized learning. Cisco IQ aims to simplify IT operations, boost resiliency, and reduce complexity for IT teams. It offers flexible deployment options and secure API integration, enabling seamless integration into existing workflows. The platform is expected to be generally available in the second half of Cisco's fiscal year 2026.

Financial

Investor Relations - Financial Information - Financial Results - Cisco

Investor Relations - Financial Information - Financial Results - Cisco

Product

Cisco Expands Webex Calling with India Data Centres

Cisco is expanding its Webex Calling and Webex Contact Centre services in India by establishing new data centres in Mumbai and Chennai. This move aims to enhance communication services for Indian enterprises and multinational corporations by offering secure, high-quality cloud solutions. The initiative includes AI-powered contact centre services and complies with local telecom regulations, promising improved call quality and reduced latency.

Cisco Systems, Inc. Profile

Company Name

Cisco Systems, Inc.

Year Founded

1984

HQ Location

Corporate Headquarters, 170 West Tasman Dr., San Jose, CA 95134, USA

Employees

10001+

Social

Financials

IPO