Heymarket: Product updates, Customer stories, and Insights | 2026 Cuspera

Name: Heymarket
Brand: Heymarket
Rating: 4.5 (944 reviews)

4.5 5

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(944)

Product and Vendor News

Heymarket now powers email broadcasts and automations 28/08/2025
Announcing group messaging with Heymarket 03/03/2025

Customer stories

Heymarket and HubSpot helped Trio New College Network connect with students faster. Trio used Heymarket to send texts as soon as students registered interest. This made conversations more personal and quick. The team set up separate inboxes for each community. Students got answers fast and felt more trust. Trio increased meetings held after students signed up.
Heymarket helped Lighthouse connect with rental leads using business texting. Before Heymarket, agents used personal phones and spreadsheets, causing delays and confusion. With Heymarket, all SMS conversations are in one place. Agents can follow up faster and build trust. Lighthouse grew agent capacity by 10x and increased conversion rates. They also got more 5-star TrustPilot reviews.
Heymarket helped Holmlund Financial improve client communication. The team switched from email and phone to business text messaging. Clients now open 95% of messages, up from 48%. The average customer response time dropped to 20 minutes. Agent capacity increased by 20%. Holmlund Financial can now serve more clients and build stronger relationships.
Heymarket helped F Street Lending connect texting with their HubSpot CRM. The team automated lead communications and kept leads engaged during the loan process. They resolved customer issues faster than with email. Texting had a 98% open rate and was preferred by 90% of leads. F Street Lending tripled monthly loans closed from 10 to 30 and aimed for 100 per month. In 2021, they were on pace to reach just under $45 million in loans.
Heymarket helped Bison Mountain Financial Continuing Education (BMFCE) expand their business by integrating SMS with Microsoft Teams. BMFCE needed a better way to reach insurance professionals as their online class demand grew. They chose Heymarket for its seamless connection with Teams and texting features. After setup, BMFCE grew their texting subscriber list 9x and tripled incoming messages. The team managed more communications and built stronger customer relationships.
Heymarket’s Business Text Messaging helped Adorn Bridal connect with brides before in-person visits. This made appointments faster and safer, especially during the pandemic. Adorn Bridal cut in-person visit time by 50%. They increased sales with text follow-ups. Positive Yelp reviews went up. The HubSpot integration let them respond to customers quickly.

Product Business Settings

Heymarket is popular in Information Technology And Services, Real Estate, and Retail industries and is widely used by Small Business, Mid Market, and Large Enterprise.

Integrations

CRM

Marketing Automation

Other Demand Generation

Conversion Rate Optimization

Heymarket Product Overview

Heymarket is a business SMS platform that helps teams send personalized messages and engage customers through an easy-to-use texting app. Teams can centralize their communications, integrating with CRM and other favorite apps for a seamless workflow. A standout feature is the AI-assisted messaging, which extends outreach and enhances customer engagement. With over 500 million business texts secured, Heymarket ensures compliance and security. The platform's single inbox design simplifies managing all business text messages, making it a favorite among users. Businesses can quickly register and start improving communication efficiency, driving results with targeted SMS marketing strategies.

How satisfied the customers are with Heymarket use-cases

Reviews

"...We use heymarket to manage customer communication regarding delivery, order updates and specials. ...." Peer review by James F., Founder & CEO, Retail

Heymarket Customer Insights, Testimonials and Case Studies

How does Heymarket facilitate Communication Management?

How does Heymarket address your Engagement Management Challenges?

What benefits does Heymarket offer for Contact List Management?

What benefits does Heymarket offer for Customer Feedback Management?

How efficiently Does Heymarket manage your PEST Analysis?

What is Heymarket?

Heymarket is an SMS marketing platform for retail, real estate, and automotive that helps to improve communication internally and with customers via business text messaging services. It helps to increase sales and revenue and enhance customer relationships.

Heymarket allows customers to communicate with the business from the channel they most frequently message. With enterprise-grade productivity and administrative features, Heymarket keeps the team productive and business messaging secure.

Heymarket features include sharing messages across a team and reply with a shared inbox, make decisions faster with in-line discussions in the context of customer messages, read and manage messages from various channels in one place, powerful reports to track usage, gain insights, and manage team productivity and many more.

What is Heymarket used for?

Heymarket is a SMS Marketing Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Communication Management, Engagement Management and Contact List Management .

What are the top features of Heymarket?

Personalization, Templates and Alerts: popups & Notifications are some of the top features of Heymarket.

Who uses Heymarket?

Heymarket is used by Information Technology And Services, Real Estate and Retail among other industries.

What are Heymarket alternatives?

Slicktext, TextUs, Attentive and DialMyCalls are popular alternatives for Heymarket.

11 buyers and buying teams have used Cuspera to assess how well Heymarket solved their SMS Marketing needs. Cuspera uses 944 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific SMS Marketing needs.