Heymarket helped Holmlund Financial improve client communication. The team switched from email and phone to business text messaging. Clients now... open 95% of messages, up from 48%. The average customer response time dropped to 20 minutes. Agent capacity increased by 20%. Holmlund Financial can now serve more clients and build stronger relationships.
Heymarket helped F Street Lending connect texting with their HubSpot CRM. The team automated lead communications and kept leads engaged... during the loan process. They resolved customer issues faster than with email. Texting had a 98% open rate and was preferred by 90% of leads. F Street Lending tripled monthly loans closed from 10 to 30 and aimed for 100 per month. In 2021, they were on pace to reach just under $45 million in loans.
Retail Case Studies and Customer Success Stories with Heymarket
Adorn Bridal
- Retail
Heymarket’s Business Text Messaging helped Adorn Bridal connect with brides before in-person visits. This made appointments faster and safer, especially... during the pandemic. Adorn Bridal cut in-person visit time by 50%. They increased sales with text follow-ups. Positive Yelp reviews went up. The HubSpot integration let them respond to customers quickly.
Education Case Studies and Customer Success Stories with Heymarket
Trio New College Network
- Education
Heymarket and HubSpot helped Trio New College Network connect with students faster. Trio used Heymarket to send texts as soon... as students registered interest. This made conversations more personal and quick. The team set up separate inboxes for each community. Students got answers fast and felt more trust. Trio increased meetings held after students signed up.
Heymarket helped Bison Mountain Financial Continuing Education (BMFCE) expand their business by integrating SMS with Microsoft Teams. BMFCE needed a... better way to reach insurance professionals as their online class demand grew. They chose Heymarket for its seamless connection with Teams and texting features. After setup, BMFCE grew their texting subscriber list 9x and tripled incoming messages. The team managed more communications and built stronger customer relationships.
Real Estate Case Studies and Customer Success Stories with Heymarket
Lighthouse
- Real Estate
Heymarket helped Lighthouse connect with rental leads using business texting. Before Heymarket, agents used personal phones and spreadsheets, causing delays... and confusion. With Heymarket, all SMS conversations are in one place. Agents can follow up faster and build trust. Lighthouse grew agent capacity by 10x and increased conversion rates. They also got more 5-star TrustPilot reviews.
