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Compare LogMeIn Rescue vs VictorOps

Failure Risk Guidance Security Report ?

Failure Risk for LogMeIn Rescue low Failure Risk for VictorOps medium
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Comparison Summary

For LogMeIn Rescue vs VictorOps comparison, Our AI algorithm looked at 1993 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using LogMeIn Rescue and VictorOps to solve their respective business needs.

Pros and cons of LogMeIn Rescue and VictorOps

LogMeIn Rescue is more suited to businesses that require Helpdesk Management and Collaboration where as VictorOps is focused towards Helpdesk Management with Phone Calls and Collaboration with Chat .

logo LogMeIn Rescue

Focus area

Software Failure Risk

  • low

logo VictorOps

Focus area

Software Failure Risk

  • medium

About

LogMeIn Remote Access | Secure Remote Desktop Software

VictorOps: DevOps Incident Management & IT Alerting Platform

Age

2003

Financials

IPO

IPO

Business Need

Total Processes
(we found evidences for)

33

19

Total Goals
(we found evidences for)

5

1

Top Processes

Evidences indicate better relative satisfaction

helpdesk management

Read Reviews (106)

Read Reviews (15)

collaboration

Read Reviews (48)

Read Reviews (13)

engagement management

Read Reviews (9)

Read Reviews (1)

engaging and following up

Read Reviews (4)

Read Reviews (1)

conference call management

Read Reviews (5)

Read Reviews (6)

customer feedback management

Read Reviews (4)

Read Reviews (0)

measuring customer satisfaction

Read Reviews (2)

Read Reviews (0)

generation of new leads

Read Reviews (3)

Read Reviews (0)

contact list management

Read Reviews (3)

Read Reviews (1)

content management

Read Reviews (3)

Read Reviews (0)

content sharing

Read Reviews (2)

Read Reviews (0)

workflow management

Read Reviews (2)

Read Reviews (2)

lifetime value management

Read Reviews (2)

Read Reviews (0)

training & onboarding

Read Reviews (1)

Read Reviews (2)

sales call management

Read Reviews (0)

Read Reviews (9)

communication management

Read Reviews (0)

Read Reviews (9)

sending & publishing communications

Read Reviews (0)

Read Reviews (9)

SeealllessActivities

Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Improve visibility

  • Improve ROI

  • Improve internal communications

  • See 2 more

  • Shorten ramp up time

Top Channels

Channels Used

  • phone calls

  • e-mail

  • chat

  • text SMS

  • offline

  • events

  • trade shows

  • website

  • promotions

  • Slack

  • See 7 more

  • phone calls

  • e-mail

  • chat

  • text SMS

  • offline

  • events

  • trade shows

  • website

  • promotions

  • Slack

  • See 7 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

low

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low

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting