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LogMeIn Rescue vs NinjaOne (formerly NinjaRMM): 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of LogMeIn Rescue vs. NinjaOne (formerly NinjaRMM) is based on a specific set of business needs and context. The comparison uses 2781 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing LogMeIn Rescue and NinjaOne (formerly NinjaRMM)

LogMeIn Rescue, NinjaOne (formerly NinjaRMM), GoTo Resolve, Web+Center, etc., belong to a category of solutions that help Help Desk. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

LogMeIn Rescue covers Helpdesk Management, Collaboration, Engagement Management with Chat, Conference Call Management with Offline, etc.

NinjaOne (formerly NinjaRMM) focuses on Helpdesk Management with Phone Calls, Training & Onboarding, Sales Document Management, Workflow Management, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo LogMeIn Rescue

Focus area

LogMeIn Rescue is better than NinjaOne (formerly NinjaRMM) for

Software Failure Risk

  • low

logo NinjaOne (formerly NinjaRMM)

Focus area

Software Failure Risk

  • medium

About

LogMeIn Remote Access | Secure Remote Desktop Software

Top rated UEM & IT Management Software

Age

2003

Financials

IPO

SERIES C

Business Need

Total Processes
(we found evidences for)

33

34

Total Goals
(we found evidences for)

5

8

Top Processes

Evidences indicate better relative satisfaction




engagement management

engaging and following up


conference call management


customer feedback management

measuring customer satisfaction


generation of new leads



contact list management


content management


workflow management


lifetime value management


training & onboarding


sales document management


communication management


competitive intelligence


billing and invoice management


social media analytics


social media management

social media analytics



Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Improve visibility

  • Improve ROI

  • Improve internal communications

  • See 2 more
  • Acquire customers

  • Enhance customer relationships

  • Scale best practices

  • Grow market share

  • Improve efficiency

  • Increase sales & revenue

  • Improve ROI

  • Enter new markets internationally or locally

  • See 5 more

Top Channels

Channels Used

  • phone calls

  • e-mail

  • channel partners

  • promotions

  • website

  • chat

  • See 3 more
  • phone calls

  • e-mail

  • channel partners

  • promotions

  • website

  • chat

  • See 3 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

medium

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low

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Integration Risk

low

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medium

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Migration Risk

low

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medium

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Business Setting