Overview: Infor CRM and CiviCRM as CRM Category solutions.

This comparison report of Infor CRM vs. CiviCRM is based on a specific set of business needs and context. The comparison uses 2061 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Infor CRM and CiviCRM

Infor CRM, CiviCRM, Oracle CRM On Demand, Capsule CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Infor CRM covers Contact List Management, Campaign Management with E-Mail, Engagement Management with Games, Social Media Management, etc.

CiviCRM focuses on Contact List Management with Offline, Communication Management with E-Mail, Membership Management with Offline, Event Management with Offline, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.

Infor CRM: Infor CRM offers comprehensive insights into customer interactions across sales, marketing, customer service, and support. The software enhances team collaboration and customer engagement.

CiviCRM: CiviCRM is an open-source CRM for nonprofit and civic organizations, offering features like contact management, event management, and email marketing. It provides a privacy-friendly platform that can be customized and integrated with other technologies.

Infor CRM and CiviCRM: Best activities based on customer satisfaction

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Applying your context and needs changes the comparison

IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting

Popular in Industry

  • Manufacturing (23.0%)

  • Computer Software (14.0%)

  • Information Technology And Services (10.0%)

  • Non Profit Organization Management (71.0%)

  • Information Technology And Services (13.0%)

  • Internet (5.0%)

Popular in Segments

  • SMB and MidMarket (78.0%)

  • Enterprise (22.0%)

  • SMB and MidMarket (95.0%)

  • Enterprise (5.0%)

Infor CRM in Action: Unique Use Cases

How can Infor CRM enhance your Contact List Management process?

How can Infor CRM enhance your Campaign Management process?

How can Infor CRM optimize your Engagement Management Workflow?

What Are the key features of Infor CRM for Helpdesk Management?

CiviCRM in Action: Unique Use Cases

Why is CiviCRM the best choice for Communication Management?

How can CiviCRM enhance your Membership Management process?

What benefits does CiviCRM offer for Event Management?

News

Latest Infor CRM news

Infor Appoints Yuka Kanemitsu as President and Representative Director ...

Infor has appointed Yuka Kanemitsu as President and Representative Director of Infor Japan. Kanemitsu will lead Infor's strategy and operations in Japan, focusing on customer success, strategic partnerships, and growth. Her leadership aims to enhance Infor's presence in sectors like Automotive and Industrial Manufacturing, leveraging AI and cloud solutions for business transformation.

05/08/2026 - source

Latest CiviCRM news

CiviCRM Security Release (6.17.2, 6.16.5, 6.10-ESR)

CiviCRM announced a security release for versions 6.17.2, 6.16.5, and 6.10-ESR to address critical and moderate security issues in APIv4. The updates fix permission bypass and information disclosure vulnerabilities. Users are encouraged to upgrade to the latest versions to ensure security.

08/08/2026 - source