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4.63 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆
(5325 Reviews, Testimonials & Expert Opinions)
(5325 Reviews, Testimonials & Expert Opinions)

Commence CRM | Cloud CRM for Your Business

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About Commence

Commence is a cloud-based customer relationship management(CRM) solution that caters to small businesses and helps them to manage communication with existing and potential customers. It helps customers enhance sales by automating sales and customer relationship management.

Commence offers various software technologies for the front office business processes, and specializes in cloud-based customer relationship management and business process automation software. It has a streamlined onboarding process, enables businesses to strike just the right balance, and supports a powerful dashboard that provides a snapshot of activities throughout the organization.

Commence provides a full set of tools that encompass contact management, lead management, sales opportunity management, activity management, marketing campaign management, customer service, project management, and more. The seamless ecosystem allows insight into every customer and leads interaction across the organization with powerful analytics and reporting features.

Peer and Expert Opinions
for Commence


Improve internal communications and Increase sales & revenue are the most popular goals peers achieved using Commence .

Other goals:

  • Improve efficiency
  • Improve brand engagement
  • Acquire customers
  • Build brand awareness
  • Scale best practices
  • Improve ROI
  • Launch new products
  • Enhance customer relationships
  • Improve stakeholder relations
  • Enter new markets internationally or locally
  • Grow market share
  • Increase customer life time value
  • Improve consistency
See all goals See less goals


It is the best suited for phone calls, e-mail, social media, channels.

Other channels:

  • user generated content
  • blogs
  • website
  • offline
  • point of sale
See all channels See less channels


Peers recommend engagement management, contact list management, customer case management, as the business processes that they have been most satisfied while using Commence .

Read Peer and Expert Experience for Business Use Cases

Engagement management With Phone calls

Engaging and following up With E mail and Phone calls

Contact list management With Phone calls

Contacts history With Phone calls

Creating contact list

Customer case management

Campaign management

Campaign analytics

Generation of new leads

Social media management

Social media analytics

Helpdesk management With Phone calls and E mail

Knowledge management With User generated content and Blogs

Opportunity management

Relationship management

Sales document management With E mail

Proposal & quote management With E mail

Contract management

Lead management


Workflow management

Customer feedback management With Website

Measuring customer satisfaction With Website

Lead analytics

Segmentation and targeting

Lead qualification With E mail

Lead qualification: technographic

Lead qualification: behavioural

Conversion management

Cross selling

Sales call management With Phone calls

Call recording With Phone calls

Lead tracking

Rating and review management

Account management

Competitive intelligence

Deal management

Communication management With E mail and Phone calls

Sending & publishing communications With E mail and Phone calls

Training & onboarding

Social media marketing With Social media and E mail

Products & pricelist management

Community building With E mail

Lifetime value management

Lead engagement

Business development


Channel marketing

Lead nurturing

Pipeline management

Capturing leads With Website

Promotion management

Discount management

Product marketing

Calendar management


Follower management With E mail and Social media

Digital marketing

See allless Activities

Popular Business Setting
for Commence

Top Industries

  • Oil & Energy
  • Information Technology and Services
  • Construction

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Peers used Commence to Improve internal communications and Increase sales & revenue

Verify if it works for you

IT and Other Capabilities
for Commence

  • Low
  • Medium
  • High


Data Import

Data Export


Phone Support

Email Support

Chat Support

24/7 Support


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Custom Reports

Failure Risk Guidance Security Report ?

Overall Risk Meter

Low Medium High

Top Failure Risks for Commence

First 5 Reports are Free

Vendor Profile Details

Company Name Commence Corporation
Company Website
HQ Location 2 Industrial Way West, Eatontown, NJ 07724, US
Employees 11-50
Financials Private