About Commence

Commence is a cloud-based customer relationship management(CRM) solution that caters to small businesses and helps them to manage communication with existing and potential customers. It helps customers enhance sales by automating sales and customer relationship management.

Commence offers various software technologies for the front office business processes, and specializes in cloud-based customer relationship management and business process automation software. It has a streamlined onboarding process, enables businesses to strike just the right balance, and supports a powerful dashboard that provides a snapshot of activities throughout the organization.

Commence provides a full set of tools that encompass contact management, lead management, sales opportunity management, activity management, marketing campaign management, customer service, project management, and more. The seamless ecosystem allows insight into every customer and leads interaction across the organization with powerful analytics and reporting features.

Cuspera Reviews

Cuspera curates public sources on the Internet such as peer reviews, customer case studies and testimonials and expert blogs along with software vendor provided installation data to help you assess how well Commence solves your CRM needs.

Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities peers achieved using Commence.

Other priorities:

  • Increase Sales & Revenue
  • Improve Internal Communications
  • Improve Stakeholder Relations
  • Scale Best Practices
  • Improve Efficiency
  • Launch New Products
  • Build Brand Awareness
  • Improve Brand Engagement
  • Improve ROI
  • Improve Consistency
  • Grow Market Share
  • Increase Customer Life Time Value
  • Enter New Markets Internationally Or Locally
See all business priorities See less business priorities

Use Cases

Peers recommend Contact List Management , Generation Of New Leads , Campaign Management , as the business use cases that they have been most satisfied while using Commence.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Contact List Management

4.94/5

Read Reviews (42)

"...I have a very small firm, and I use it constantly for calendaring, contact management, task managment and timekeeping...." Peer review by Robert P., Owner, Legal Services
contacts history

4.67/5

Read Reviews (8)

Generation Of New Leads with E-Mail

4.95/5

Read Reviews (41)

"...The dashboard presents real-time information, showing emails, tasks to complete, service tickets, alerts and new leads...." Peer review
Campaign Management

4.93/5

Read Reviews (38)

"...I have developed it from scratch and designed integrated modules for customer interactions, sales call reporting, sales lead handling, expense report submissions, marketing campaigns, project management, catalog fulfillment, etc...." Peer review by Marek B, Marketing Manager, Wholesale
campaign analytics

4.30/5

Read Reviews (3)

PEER EXPERIENCES
Contact List Management

4.94/5

Read Reviews (42)

"...I have a very small firm, and I use it constantly for calendaring, contact management, task managment and timekeeping...." Peer review by Robert P., Owner, Legal Services
contacts history

4.94/5

Read Reviews (8)

Generation Of New Leads with E-Mail

4.95/5

Read Reviews (41)

"...The dashboard presents real-time information, showing emails, tasks to complete, service tickets, alerts and new leads...." Peer review
Campaign Management

4.93/5

Read Reviews (38)

"...I have developed it from scratch and designed integrated modules for customer interactions, sales call reporting, sales lead handling, expense report submissions, marketing campaigns, project management, catalog fulfillment, etc...." Peer review by Marek B, Marketing Manager, Wholesale
campaign analytics

4.93/5

Read Reviews (3)

48+ more Business Use Cases

Our AI advisor, Wyz, harnessed 1457 insights from peers and experts to help you assess how these Commence use cases fit your CRM needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS

Marc Oglesby

Sales Manager

Hewlett Packard

We have been using Commence CRM software for more than a decade and it's been the most reliable rock solid software for managing teams of people. Testimonial By Marc Oglesby

Tony Line

Senior Consultant

HR GO Accountancy Recruitment

Commence, is the most user friendly, logical and pretty system that I have ever used. Like an i-pod, Commence was intuitive in its operation. I will stop ranting now, but I just wanted to let you know how bloody fabulous Commence is. Testimonial By Tony Line

Keith W. Torrance

Director of Marketing

YKK (USA) Inc.

Commence has provide us with the solution we need to manage our sales and marketing activities in a format that is easy to understand and use. Commence has also been flexible enough that we have been able to customize and maintain it without having to rely on external consultants. We are using Comm...ence every day to improve our effectiveness. We are very satisfied and I would recommend Commence to any company looking to improve communication with their customers.

Testimonial By Keith W. Torrance
CUSTOMERS TESTIMONIALS

Marc Oglesby

Sales Manager

Hewlett Packard

We have been using Commence CRM software for more than a decade and it's been the most reliable rock solid software for managing teams of people. Testimonial By Marc Oglesby

Tony Line

Senior Consultant

HR GO Accountancy Recruitment

Commence, is the most user friendly, logical and pretty system that I have ever used. Like an i-pod, Commence was intuitive in its operation. I will stop ranting now, but I just wanted to let you know how bloody fabulous Commence is. Testimonial By Tony Line

Keith W. Torrance

Director of Marketing

YKK (USA) Inc.

Commence has provide us with the solution we need to manage our sales and marketing activities in a format that is easy to understand and use. Commence has also been flexible enough that we have been able to customize and maintain it without having to rely on external consultants. We are using Comm...ence every day to improve our effectiveness. We are very satisfied and I would recommend Commence to any company looking to improve communication with their customers.

Testimonial By Keith W. Torrance

Popular Business Setting

for Commence

Top Industries

  • Oil & Energy
  • Information Technology and Services
  • Food & Beverages

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Peers used Commence to Enhance customer relationships and Acquire customers

Peer and Expert Opinion on Features

for Commence

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Micro customer segmenting

4.53/5

Read Reviews (43)
Ticketing

4.80/5

Read Reviews (40)
Dashboard

4.74/5

Read Reviews (34)
Personalization

4.56/5

Read Reviews (26)
Recording

4.30/5

Read Reviews (16)
FEATURES RATINGS AND REVIEWS
Micro customer segmenting

4.53/5

Read Reviews (43)
Ticketing

4.80/5

Read Reviews (40)
Dashboard

4.74/5

Read Reviews (34)
Personalization

4.56/5

Read Reviews (26)
Recording

4.30/5

Read Reviews (16)

IT and Other Capabilities

for Commence

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.59/5

Read Reviews (170)
Data Export

4.56/5

Read Reviews (104)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.59/5

Read Reviews (170)
Data Export

4.56/5

Read Reviews (104)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Phone Support

4.68/5

Read Reviews (28)
24/7 Support

4.59/5

Read Reviews (240)
Email Support

4.54/5

Read Reviews (18)
Chat Support

4.32/5

Read Reviews (18)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Phone Support

4.68/5

Read Reviews (28)
24/7 Support

4.59/5

Read Reviews (240)
Email Support

4.54/5

Read Reviews (18)
Chat Support

4.32/5

Read Reviews (18)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.83/5

Read Reviews (2)
Analytics

4.80/5

Read Reviews (65)
Custom Reports

4.50/5

Read Reviews (183)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.83/5

Read Reviews (2)
Analytics

4.80/5

Read Reviews (65)
Custom Reports

4.50/5

Read Reviews (183)

Failure Risk Guidance Security Report

?

for Commence

Overall Risk Meter

Low Medium High

Top Failure Risks for Commence

Vendor Profile Details

Company Name

Commence Corporation

Company Website

https://www.commence.com/

HQ Location

2 Industrial Way West, Eatontown, NJ 07724, US

Employees

11-50

Social

Financials

Private