Commence Overview
Commence CRM addresses the challenge of managing customer relationships effectively for small businesses. It provides a comprehensive suite of tools for sales and opportunity management, lead management, and marketing campaign management. Businesses using Commence CRM have reported a 14 to 21% increase in sales within the first nine months, highlighting its impact on revenue growth. The platform offers real-time interactive dashboards and robust reporting and analytics, allowing businesses to make informed decisions quickly. Additionally, Commence CRM supports third-party integrations and mobile access, ensuring flexibility and accessibility for users. This CRM solution is designed to streamline customer success and support, enhancing overall business efficiency.
Use Cases
Customers recommend Generation Of New Leads, Campaign Management, Contact List Management, as the business use cases that they have been most satisfied with while using Commence.
Business Priorities
Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Commence.
Commence Use-Cases and Business Priorities: Customer Satisfaction Data
Commence works with different mediums / channels such as E-Mail. and Phone Calls.
Commence's features include Micro Customer Segmenting, Ticketing, Dashboard, etc. and Commence support capabilities include Phone Support, 24/7 Support, Email Support, etc. also Commence analytics capabilities include Analytics, and Custom Reports.
Reviews
"After a four-month search, we choose Commence because it offered a high degree of flexibility. We were able to quickly setup and deploy the program with a minimal amount of training, then make changes as needed “on the fly”. We are using Commence fo...r publishing system event and downtime notifications, project management, calendaring, and a host of other things. Very pleased with our decision." - Kevin Delsite
Peer review evidence (same sources as the product rating summary)
"...With our advanced customer profiling feature, Commence Cloud CRM for Small Business helps you build and nurture relationships with customers instead of shouting a generic message from the rooftop...." Customer Profile Software: Understand Your Customers Better Today
"...Real time customer support dashboard measures staff productivity - Analytical reporting provides number of active tickets, how long they have been open and if they have been escalated Core features for reporting and analytics - View account status, identify new opportunities, manage the sales pipeline and the efficiency of your sales team - Pre-built, ad-hoc and graphical reporting help you to make informed business decisions - Built in report generator enables the creation of customer reports - Identify issues and take appropriate action before they impact your business - Monitor the effectiveness of sales opportunities, marketing programs and service ticket management - Graphical analysis provides a quick view of deal flow, win/loss analysis, average deal size and more..." Peer review
"...best contact manager ever Flexible - fits all small and midsized companies, multiple ways to use...." Peer review by Bob B.
Commence, SalesNOW, Claritysoft CRM, workbooks.com, Bigcontacts CRM, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Commence offers top-rated CRM software designed for small businesses. Boost efficiency and manage operations effectively with their trusted solutions.
Popular Business Setting
for Commence
Top Industries
- Information Technology and Services
- Computer Software
- Hospital & Health Care
Popular in
- Small Business
- Mid Market
- Enterprise
Commence is popular in Information Technology And Services, Computer Software, and Hospital & Health Care and is widely used by Small Business, Mid Market, and Enterprise.
Commence Customer wins, Customer success stories, Case studies
What Are the key features of Commence for Generation Of New Leads?
How can Commence enhance your Campaign Management process?
How does Commence address your Contact List Management Challenges?
How efficiently Does Commence manage your Engagement Management?
11 buyers and buying teams have used Cuspera to assess how well Commence solved their CRM needs. Cuspera uses 1506 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
After a four-month search, we choose Commence because it offered a high degree of flexibility. We were able to quickly setup and deploy the program with a minimal amount of training, then make changes as needed “on the fly”. We are using Commence for publishing system event and downtime notificatio...ns, project management, calendaring, and a host of other things. Very pleased with our decision. |
|
We are excited to be on board with Commence CRM. The company took the time to fully understand our needs then did a fantastic job implementing the program and tailoring it to our requirements. We are realizing immediate value. Commence has been a true partner and their service has been nothing shor...t of great. |
|
Commence has been a great partner for us and has done amazing work to support our business requirements. Testimonial By Dennis Kasper |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Kevin Delsite IS Technical Specialist Evangelical Community Hospital |
After a four-month search, we choose Commence because it offered a high degree of flexibility. We were able to quickly setup and deploy the program with a minimal amount of training, then make changes as needed “on the fly”. We are using Commence for publishing system event and downtime notificatio...ns, project management, calendaring, and a host of other things. Very pleased with our decision. |
|
Bob Schubert President The Comtel Group |
We are excited to be on board with Commence CRM. The company took the time to fully understand our needs then did a fantastic job implementing the program and tailoring it to our requirements. We are realizing immediate value. Commence has been a true partner and their service has been nothing shor...t of great. |
|
Dennis Kasper Managing Director Information Technology, HARTLAND |
Commence has been a great partner for us and has done amazing work to support our business requirements. Testimonial By Dennis Kasper |
Using E-Mail Marketing to Create Top Of Mind Awareness “TOMA”
Frequently Asked Questions (FAQ)
What buyers ask before choosing Commence
What is Commence?
Commence is a cloud-based customer relationship management(CRM) solution that caters to small businesses and helps them to manage communication with existing and potential customers. It helps customers enhance sales by automating sales and customer relationship management.
Commence offers various software technologies for the front office business processes, and specializes in cloud-based customer relationship management and business process automation software. It has a streamlined onboarding process, enables businesses to strike just the right balance, and supports a powerful dashboard that provides a snapshot of activities throughout the organization.
Commence provides a full set of tools that encompass contact management, lead management, sales opportunity management, activity management, marketing campaign management, customer service, project management, and more. The seamless ecosystem allows insight into every customer and leads interaction across the organization with powerful analytics and reporting features.
What is Commence used for?
What are the top features of Commence?
Who uses Commence?
What are Commence alternatives?
Where is Commence located?
Peers used Commence for generation of new leads and campaign management
Commence Competitors
Commence Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (2) |
| Analytics | Read Reviews (66) |
| Custom Reports | Read Reviews (188) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (2) |
| Analytics | Read Reviews (66) |
| Custom Reports | Read Reviews (188) |
Software Failure Risk Guidance
?for Commence
Overall Risk Meter
Top Failure Risks for Commence
Commence Corporation News
Commence And The Language Group Launch Fetch , A Patent - Pending Translation Solution , To Improve Patient Outcomes
Commence and The Language Group have launched Fetch, a patent-pending translation solution that integrates AI-powered, human-reviewed translations into EHR systems. This solution aims to improve patient outcomes by providing real-time, accurate discharge instructions in multiple languages, reducing readmissions, and ensuring compliance with healthcare regulations.
Commence Corporation Profile
Company Name
Commence Corporation
Company Website
https://www.commence.com/HQ Location
2 Industrial Way West, Eatontown, NJ 07724, US
Employees
11-50
Social
Financials
PRIVATE
Why is Commence the best choice for Social Media Analytics?