Commence Overview
This is a summary of the comprehensive capabilities and benefits of Commence based on over 1506 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Commence, workbooks.com, MarketSharp, Suitecrm, Infor CRM, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Commence is right for your needs? Our Cuspera AI engine can evaluate how Commence fits your specific business needs, industry, and context. Get your personalized assessment report today.
Commence supports business activities such as:
- Generation Of New Leads
- Campaign Management
- Contact List Management
- Engagement Management
- Social Media Analytics
Commence can help you with many business goals, such as Enhance Customer Relationships, Acquire Customers, Improve Internal Communications, Increase Sales & Revenue, Improve Stakeholder Relations, etc. It can help manage these activities if you use E-Mail and Phone Calls for these needs. As a solution, Commence's capabilities include Micro Customer Segmenting, Ticketing, Dashboard, etc.
Commence Information Technology and Services Vertical is its biggest customer base.
Reviews
"We have found Commence to be remarkably stable and the company has offered excellent support. I consider the product an ideal information management tool. " - Bryan Kiehl
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well Commence solved their CRM needs. Cuspera uses 1506 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.
Business Priorities
Enhance Customer Relationships and Acquire Customers are the most popular business priorities peers achieved using Commence.
Use Cases
Peers recommend Generation Of New Leads , Campaign Management , Contact List Management , as the business use cases that they have been most satisfied while using Commence.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Generation Of New Leads with E-Mail |
4.96/5 ★ |
"...Offers excellent value added services for those that need assistance with lead generation, sales opportunity management and customer service insuring that you get real value from their CRM solution...." Peer review by Cary Schwartz |
| Campaign Management |
4.94/5 ★ |
"...An experienced team of sales, marketing and customer service professionals help customers define and implement a structured sales methodology, build brand recognition via social and drip marketing programs and implement a customer portal that enables the customers to offer web based self service programs to their customers...." Commence Corporation: Delivering Top-Notch Solutions to Businesses Around The Globe |
| campaign analytics |
4.30/5 ★ |
"...See detailed campaign analytics by industry, source, and outcome. ..." Cloud CRM for Small Business: Get 20% More Sales In the First 9 Months |
| Contact List Management |
4.94/5 ★ |
"...Customer profiles start with basic information like a customer s contact details, revenue, product mix, purchase channels, etc...." Customer Profile Software: Understand Your Customers Better Today |
| contacts history |
4.67/5 ★ |
"...Commence CRM provides service representatives with immediate access to detailed customer profiles that contain service call history and a record of customer interactions, enabling your support team to capture, track and manage all service related activity and respond quickly and efficiently to customer inquiries...." Cloud CRM for Small Business: Get 20% More Sales In the First 9 Months |
| PEER EXPERIENCES | |
|---|---|
| Generation Of New Leads with E-Mail |
4.96/5 ★ |
"...Offers excellent value added services for those that need assistance with lead generation, sales opportunity management and customer service insuring that you get real value from their CRM solution...." Peer review by Cary Schwartz |
|
| Campaign Management |
4.94/5 ★ |
"...An experienced team of sales, marketing and customer service professionals help customers define and implement a structured sales methodology, build brand recognition via social and drip marketing programs and implement a customer portal that enables the customers to offer web based self service programs to their customers...." Commence Corporation: Delivering Top-Notch Solutions to Businesses Around The Globe |
|
| campaign analytics |
4.94/5 ★ |
| Contact List Management |
4.94/5 ★ |
"...Customer profiles start with basic information like a customer s contact details, revenue, product mix, purchase channels, etc...." Customer Profile Software: Understand Your Customers Better Today |
|
| contacts history |
4.94/5 ★ |
50+ more Business Use Cases
Our AI advisor, Wyz, harnessed 1506 insights from peers and experts to help you assess how these Commence use cases fit your CRM needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
We have found Commence to be remarkably stable and the company has offered excellent support. I consider the product an ideal information management tool. Testimonial By Bryan Kiehl |
|
I would like to convey just how much I appreciate the Commence product and how valuable it is in my day-to-day activities. I have used Commence for contact and project management my personal finances, calendar activities, as a software/hardware resource management tool, for software license mainten...ance and many other work related tasks. Commence is a critical software product that I use daily in my work for a leading petroleum software company. Thanks again for a fine product |
|
We selected Commence CRM as a solution for managing customer relationships and tracking our sales activity. The shared calendar does a good job of allowing internal staff to coordinate and schedule appointments and vacations. We also use it as our main dispatch calendar for our field technicians wh...o provide on-site service and repair. Lastly, it is a great tool for customizing our event attendee lists, for use with tracking this information, as well as sending invitations. Commence is easy to use, extremely customizable and remotely accessible. We have been a customer for several years and the customer support has been excellent. |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Bryan Kiehl Vice President GenBio |
We have found Commence to be remarkably stable and the company has offered excellent support. I consider the product an ideal information management tool. Testimonial By Bryan Kiehl |
|
Steve Mann Consultant P2Energy Solutions |
I would like to convey just how much I appreciate the Commence product and how valuable it is in my day-to-day activities. I have used Commence for contact and project management my personal finances, calendar activities, as a software/hardware resource management tool, for software license mainten...ance and many other work related tasks. Commence is a critical software product that I use daily in my work for a leading petroleum software company. Thanks again for a fine product |
|
Sheena Williams System Administrator Koester |
We selected Commence CRM as a solution for managing customer relationships and tracking our sales activity. The shared calendar does a good job of allowing internal staff to coordinate and schedule appointments and vacations. We also use it as our main dispatch calendar for our field technicians wh...o provide on-site service and repair. Lastly, it is a great tool for customizing our event attendee lists, for use with tracking this information, as well as sending invitations. Commence is easy to use, extremely customizable and remotely accessible. We have been a customer for several years and the customer support has been excellent. |
Frequently Asked Questions(FAQ)
for Commence
What is Commence?
What is Commence used for?
What are the top features of Commence?
Who uses Commence?
What are Commence alternatives?
Where is Commence located?
Popular Business Setting
for Commence
Top Industries
- Information Technology and Services
- Computer Software
- Hospital & Health Care
Popular in
- Small Business
- Mid Market
- Enterprise
Peers used Commence to Enhance customer relationships and Acquire customers
Commence Alternatives
Peer and Expert Opinion on Features
for Commence
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Micro customer segmenting | Read Reviews (43) |
| Ticketing | Read Reviews (41) |
| Dashboard | Read Reviews (34) |
| Personalization | Read Reviews (27) |
| Recording | Read Reviews (16) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Micro customer segmenting | Read Reviews (43) |
| Ticketing | Read Reviews (41) |
| Dashboard | Read Reviews (34) |
| Personalization | Read Reviews (27) |
| Recording | Read Reviews (16) |
IT and Other Capabilities
for Commence
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (174) |
| Data Export | Read Reviews (107) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (174) |
| Data Export | Read Reviews (107) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Phone Support | Read Reviews (29) |
| 24/7 Support | Read Reviews (255) |
| Email Support | Read Reviews (19) |
| Chat Support | Read Reviews (19) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Phone Support | Read Reviews (29) |
| 24/7 Support | Read Reviews (255) |
| Email Support | Read Reviews (19) |
| Chat Support | Read Reviews (19) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (2) |
| Analytics | Read Reviews (66) |
| Custom Reports | Read Reviews (188) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (2) |
| Analytics | Read Reviews (66) |
| Custom Reports | Read Reviews (188) |
Software Failure Risk Guidance
?for Commence
Overall Risk Meter
Top Failure Risks for Commence
Vendor Profile Details
Company Name
Commence Corporation
Company Website
https://www.commence.com/HQ Location
2 Industrial Way West, Eatontown, NJ 07724, US
Employees
11-50
Social
Financials
PRIVATE
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