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Compare Infor CRM vs Commence

Comparison Summary

For Infor CRM vs Commence comparison, Our AI algorithm looked at 2162 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Infor CRM and Commence to solve their respective business needs.

logo Infor CRM

Focus area

  • contact list management
  • Engagement Management with Games

Infor CRM is better than Commence for

logo Commence

Focus area

  • contact list management
  • Generation Of New Leads with E-Mail

Commence is better than Infor CRM for

About

Infor CRM | Provides a view of every customer touch point across an organization’s sales

Customer Relationship Management (CRM) Software

Age

2002

Financials

M&A

Private

Business Need

Total Processes
(we found evidences for)

53

68

Total Goals
(we found evidences for)

10

15

Top Processes

Evidences indicate better relative satisfaction


contact list management


engagement management

engaging and following up


campaign management

campaign monitoring


helpdesk management


social media management

social media analytics




sales document management

proposal & quote management

contract management


workflow management


relationship management




communication management

sending & publishing communications


conversion management


products & pricelist management



competitive intelligence


calendar management



training & onboarding



opportunity management


lead qualification

lead qualification: behavioural





pipeline management


generation of new leads


performance management


content management


account management


knowledge management


database marketing


channel management


touchpoint management


community building


social media marketing






customer feedback management



customise loyalty program


identify target customers


loyalty management

customise loyalty program

identify target customers



segmentation and targeting



meeting management


sales call management

meeting management


lifetime value management


customer case management




follower management



business development




track learning progress


courses & assessment

track learning progress



promotion management


discount management


rating and review management



Top Goals

Goals Achieved

  • Enhance customer relationships

  • Increase sales & revenue

  • Acquire customers

  • Improve ROI

  • Grow market share

  • Improve internal communications

  • Enter new markets internationally or locally

  • Manage risk

  • Scale best practices

  • Improve efficiency

  • See 7 more
  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Improve internal communications

  • Improve stakeholder relations

  • Scale best practices

  • Improve efficiency

  • Launch new products

  • Build brand awareness

  • Improve brand engagement

  • Improve ROI

  • Improve consistency

  • Grow market share

  • Increase customer life time value

  • Enter new markets internationally or locally

  • See 12 more

Top Channels

Channels Used

  • phone calls

  • e-mail

  • social media

  • offline

  • point of sale

  • website

  • user generated content

  • blogs

  • See 5 more
  • phone calls

  • e-mail

  • social media

  • offline

  • point of sale

  • website

  • user generated content

  • blogs

  • See 5 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Business Setting