Overview: CheckMarket Survey and Simplesat as Customer Feedback Management Category solutions.
CheckMarket Survey and Simplesat deliver valuable tools in the Customer Feedback Management sphere. CheckMarket Survey is noted for its data-centric features and is popular among various enterprise scales, whereas Simplesat excels in customer satisfaction metrics and integrating with existing systems. Each has its support methodologies and key user segments, favoring different business styles and complexities.
CheckMarket Survey: Checkmarket-survey and Medallia Agile Research enable the launch of DIY surveys. Advanced research analytics are offered by Medallia Agile Research.
Simplesat: Simplesat offers easy-to-use, one-click CSAT and NPS surveys for MSPs and service professionals. It supports integrations with ConnectWise, Autotask, Zendesk, and more.
CheckMarket Survey and Simplesat: Best Use cases based on the customer satisfaction data
Key Capabilities Supported
CheckMarket Survey focuses on helpdesk management and collecting detailed feedback, aligning well with enterprises needing in-depth analysis. read more →
Simplesat excels in collecting and analyzing feedback, making it ideal for businesses aiming to elevate customer satisfaction. read more →
Business Goals
CheckMarket Survey aids in improving customer satisfaction and acquiring new customers. read more →
Simplesat primarily aims to bolster customer satisfaction and efficiency, with a focus on enhancing visibility and employee experience. read more →
Core Features
Standout features of CheckMarket Survey include robust custom reporting and extensive data import/export capabilities. read more →
Simplesat offers impressive integration capabilities and strong reporting tools, which users find highly efficient. read more →
Vendor Support
CheckMarket Survey offers comprehensive 24/7 support, including email, chat, and phone services, meeting the needs of complex operations. read more →
Simplesat provides 24/7 support, primarily through email, with a notable emphasis on around-the-clock assistance. read more →
Segments and Industries
Predominantly used by enterprises across various industries, including IT and government. read more →
Favored by large enterprises and the IT sector, Simplesat is well-suited for tech-centric environments. read more →
Operational Alignment
CheckMarket Survey integrates smoothly into enterprise-level operations, catering to a broad range of industries. read more →
Simplesat aligns well with large businesses focused on IT and software, providing a seamless fit for such environments. read more →
Applying your context and needs changes the comparison
Failure Risk Guidance?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
Data
Support
Others
CheckMarket Survey in Action: Unique Use Cases
What benefits does CheckMarket Survey offer for Helpdesk Management?
Why is CheckMarket Survey the best choice for Engaging Conversational Surveys?
Simplesat in Action: Unique Use Cases
How can Simplesat enhance your Collecting Feedback process?
How efficiently Does Simplesat manage your Rating And Review Management?
Alternatives
Integrations
Few CheckMarket Survey Integrations
Few Simplesat Integrations
News
Latest CheckMarket Survey News
Nationwide Recognized for Customer Insight Excellence with Medallia and Kantar Partnership
Medallia and Kantars partnership with Nationwide has won the Best Use of Customer Insight award at the Institute of Customer Service Awards 2025. Medallias technology enabled Nationwide to capture real-time feedback and deliver actionable insights for its 16 million UK members, highlighting Medallias impact in financial services customer experience.
Latest Simplesat News
Simplesat is now officially SOC 2 compliant!
Simplesat has achieved SOC 2 compliance, enhancing its product offerings for customer feedback management with numerous integrations and solutions for various industries.
