CheckMarket Survey Overview

Checkmarket-survey and Medallia Agile Research enable the launch of DIY surveys. Advanced research analytics are offered by Medallia Agile Research.

Use Cases

Customers recommend Helpdesk Management, Collecting Feedback, Engaging Conversational Surveys, as the business use cases that they have been most satisfied with while using CheckMarket Survey.

Other use cases:

  • Proposal & Quote Management
  • Sending & Publishing Communications
  • White-Labeled Surveys
  • Touchpoint Management
  • Distribution Management
  • Channel Management
  • Funnel Analysis
See all use cases See less use cases

Business Priorities

Improve Customer Satisfaction and Scale Best Practices are the most popular business priorities that customers and associates have achieved using CheckMarket Survey.

Other priorities:

  • Acquire Customers
See all business priorities See less business priorities

CheckMarket Survey Use-Cases and Business Priorities: Customer Satisfaction Data

CheckMarket Survey's features include Embedded Survey Forms, Dashboard, Alerts: Popups & Notifications, etc. and CheckMarket Survey support capabilities include 24/7 Support, Chat Support, Email Support, etc. also CheckMarket Survey analytics capabilities include Analytics, and Custom Reports.

Reviews

"...changes to a survey just before publishing or helping implement a new style following a rebranding...." Peer review by Deirdre Lennon

CheckMarket Survey, SurveyMethods, Startquestion survey, Spark Chart, Nicereply, etc., all belong to a category of solutions that help Customer Feedback Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for CheckMarket Survey

Top Industries

  • Information Technology and Services
  • Government Administration
  • Non-Profit Organization Management

Popular in

  • Mid Market
  • Small Business
  • Enterprise

CheckMarket Survey is popular in Information Technology And Services, Government Administration, and Non-Profit Organization Management and is widely used by Mid Market, Small Business, and Enterprise.

CheckMarket Survey Customer wins, Customer success stories, Case studies

What makes CheckMarket Survey ideal for Helpdesk Management?

How can CheckMarket Survey optimize your Collecting Feedback Workflow?

How does CheckMarket Survey address your Engaging Conversational Surveys Challenges?

How can CheckMarket Survey enhance your Proposal & Quote Management process?

11 buyers and buying teams have used Cuspera to assess how well CheckMarket Survey solved their Customer Feedback Management needs. Cuspera uses 805 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Feedback Management needs.

 

Medallia Client TransUnion Earns Award for Excellence in Customer Experience - Business Wire

TransUnion won the 2025 Gold Stevie Award for Customer Service Team of the Year in financial services, citing Medallias analytics and real-time feedback as key to transforming customer experience. Me...dallia enabled TransUnion to analyze omnichannel interactions, identify friction points, and drive continuous CX improvements at global scale.

Read more →
 

Nationwide Recognized for Customer Insight Excellence with Medallia and Kantar Partnership - Business Wire

Nationwide received the Best Use of Customer Insight award at the Institute of Customer Service Awards 2025 for its advanced customer experience program. The initiative, delivered in partnership with... Kantar and powered by Medallias experience management platform, leverages real-time data from digital and in-person channels to drive actionable insights and continuous improvement for 16 million UK members.

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3M - Manufacturing

Medallia helped 3M improve their B2B distribution website. 3M used Medallia to collect feedback from distributors. They made changes to their global platform based on this feedback. In the first year..., page load times dropped by 60%. Customer satisfaction scores rose by about 3 points. 3M transformed key workflows using Medallia insights.

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ADP

Medallia helped ADP drive transformational change through customer experience. ADP used Medallia to improve how they listen to and act on customer feedback. The partnership focused on making both cus...tomer and employee experiences better. The case highlights the impact of Medallia's platform on business transformation.

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ADP - Information Technology And Services

Medallia helped ADP drive transformational change in customer experience. ADP used Medallia's platform to collect feedback and improve service. The solution enabled ADP to act quickly on customer ins...ights. This led to better customer satisfaction and operational efficiency. Medallia's technology supported ADP's global programs and secure data management.

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Windstream - Telecommunications

Medallia helped Windstream improve their ISP customer experience management. Windstream used Medallia's platform to collect feedback and manage customer interactions. The solution aimed to enhance bo...th customer and employee experiences. The case highlights the partnership between Windstream and Medallia to drive better service quality. No specific metrics or numbers are mentioned in the content.

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Frequently Asked Questions(FAQ)

for CheckMarket Survey

What is CheckMarket Survey?

CheckMarket Survey is a Feedback Management Software. CheckMarket helps organizations to gain actionable insights from customers, employees, citizens, users and attendees.

CheckMarket features include creating a survey that works on mobile and everywhere else, sending it out through email, text message, social media, paper and more. Report builder gives actionable insights needed to improve through shareable reports, dashboards and text analysis. It allows to take survey to the next level using enterprise features such as unlimited users, notifications, API, integrations and using their own domain.

What is CheckMarket Survey used for?

CheckMarket Survey is a Customer Feedback Management Software mainly used by its customers to Improve Customer Satisfaction and Scale Best Practices by Helpdesk Management, Collecting Feedback and Engaging Conversational Surveys .

What are the top features of CheckMarket Survey?

Embedded survey forms, Dashboard and Alerts: popups & Notifications are some of the top features of CheckMarket Survey.

Who uses CheckMarket Survey?

CheckMarket Survey is used by Information Technology And Services, Government Administration and Non-Profit Organization Management among other industries.

What are CheckMarket Survey alternatives?

SurveyMethods, Startquestion Survey, Spark Chart and Nicereply are popular alternatives for CheckMarket Survey.

Where is CheckMarket Survey located?

CheckMarket Survey is headquartered at 200 W 41st Street New York, NY 10036 USA.
lightning

Peers used CheckMarket Survey for helpdesk management and Collecting feedback

CheckMarket Survey Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.53/5 ★

Read Reviews (28)
Custom Reports

4.41/5 ★

Read Reviews (102)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.53/5 ★

Read Reviews (28)
Custom Reports

4.41/5 ★

Read Reviews (102)

Software Failure Risk Guidance

?

for CheckMarket Survey

Overall Risk Meter

Low Medium High

Top Failure Risks for CheckMarket Survey

Medallia Inc News

Product

Medallia Upgrade Adds Real-Time "Frontline" Data

Medallia has upgraded its platform with new AI capabilities aimed at enhancing customer and employee experiences. The update includes Intelligent Summaries for Text Analytics, Mobile Scorecard Notifications, expanded Spanish language support, and Root Cause Assist on Mobile Scorecards. These features deliver real-time insights to frontline workers, enabling faster, smarter decision-making and significant efficiency gains.

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Partnership

Medallia announces strategic partnership with Adobe, integrates with Adobe AI Agents - Directors Club News -

Medallia has expanded its strategic partnership with Adobe, integrating with Adobe AI Agents to enhance customer experience management. This collaboration allows businesses to leverage Medallia's customer insights within Adobe's tools, enabling personalized marketing and optimized customer journeys. The integration works with Adobe's enterprise applications, offering enhanced audience segmentation and content personalization.

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Partnership

Volkswagen Group UK Redefines Customer Experience Measurement Through Medallia and Ipsos Collaboration - Silicon Canals

Medallia and Ipsos are collaborating with Volkswagen Group UK to launch the CX Health initiative. This program aims to transform customer experience measurement by capturing real-time feedback through Medallia Experience Cloud. The initiative eliminates traditional incentivization policies, instead using AI-powered text analytics to understand customer sentiment and drive improvements.

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Partnership

Volkswagen Group UK announces updated CX partnership with Medallia and ...

Volkswagen Group UK has enhanced its partnership with Medallia and Ipsos to launch the CX Health initiative. This program leverages Medallia's Experience Cloud and Ipsos' analytics to capture real-time customer feedback, aiming to transform customer experience strategies by integrating authentic insights and eliminating traditional incentivization policies.

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Medallia Inc Profile

Company Name

Medallia Inc

Company Website

https://www.medallia.com/

Year Founded

2001

HQ Location

200 W 41st Street New York, NY 10036 USA

Employees

1001-5000

Social

Facebook Linkedin Twitter

Financials

SERIES F