CheckMarket Survey Overview

Checkmarket-survey and Medallia Agile Research enable the launch of DIY surveys. Advanced research analytics are offered by Medallia Agile Research.

Use Cases

Customers recommend Helpdesk Management, Collecting Feedback, Engaging Conversational Surveys, as the business use cases that they have been most satisfied with while using CheckMarket Survey.

Other use cases:

  • Proposal & Quote Management
  • Sending & Publishing Communications
  • White-Labeled Surveys
  • Touchpoint Management
  • Distribution Management
  • Channel Management
  • Funnel Analysis
See all use cases See less use cases

Business Priorities

Improve Customer Satisfaction and Scale Best Practices are the most popular business priorities that customers and associates have achieved using CheckMarket Survey.

Other priorities:

  • Acquire Customers
See all business priorities See less business priorities

CheckMarket Survey Use-Cases and Business Priorities: Customer Satisfaction Data

CheckMarket Survey's features include Embedded Survey Forms, Dashboard, Alerts: Popups & Notifications, etc. and CheckMarket Survey support capabilities include 24/7 Support, Chat Support, Email Support, etc. also CheckMarket Survey analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Checkmarket is a great tool to program your survey online, manage your respondents database, follow survey progress and export the responses for further analysis. ...." Peer review by Martin v., Senior researcher, Management Consulting

CheckMarket Survey, SmileBack, SurveyMethods, Medallia Agent Connect, Simplesat, etc., all belong to a category of solutions that help Customer Feedback Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for CheckMarket Survey

Top Industries

  • Information Technology and Services
  • Government Administration
  • Non-Profit Organization Management

Popular in

  • Mid Market
  • Small Business
  • Enterprise

CheckMarket Survey is popular in Information Technology And Services, Government Administration, and Non-Profit Organization Management and is widely used by Mid Market, Small Business, and Enterprise.

CheckMarket Survey Customer wins, Customer success stories, Case studies

What Are the key features of CheckMarket Survey for Helpdesk Management?

How can CheckMarket Survey enhance your Collecting Feedback process?

How can CheckMarket Survey optimize your Engaging Conversational Surveys Workflow?

Why is CheckMarket Survey the best choice for Proposal & Quote Management?

11 buyers and buying teams have used Cuspera to assess how well CheckMarket Survey solved their Customer Feedback Management needs. Cuspera uses 805 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Feedback Management needs.

 

Medallia Client TransUnion Earns Award for Excellence in Customer Experience - Business Wire

TransUnion won the 2025 Gold Stevie Award for Customer Service Team of the Year in financial services, citing Medallias analytics and real-time feedback as key to transforming customer experience. Me...dallia enabled TransUnion to analyze omnichannel interactions, identify friction points, and drive continuous CX improvements at global scale.

Read on →
 

Nationwide Recognized for Customer Insight Excellence with Medallia and Kantar Partnership - Business Wire

Nationwide received the Best Use of Customer Insight award at the Institute of Customer Service Awards 2025 for its advanced customer experience program. The initiative, delivered in partnership with... Kantar and powered by Medallias experience management platform, leverages real-time data from digital and in-person channels to drive actionable insights and continuous improvement for 16 million UK members.

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3M - Manufacturing

Medallia Experience Cloud helped 3M improve its B2B distribution website. 3M used distributor feedback to guide changes after consolidating over 1000 ERP systems. The team reduced page load times by ...60%. Average satisfaction scores increased by 3 points. 3M also made many usability improvements based on customer ideas. These changes made it easier for distributors to do business with 3M.

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CosmosDirekt - Insurance

Medallia helped CosmosDirekt improve customer experience in the insurance sector. The company used Medallia's platform to collect feedback and manage customer interactions. This allowed CosmosDirekt ...to better understand customer needs. The solution helped them make changes to improve service. The case shows how Medallia supports insurance companies in customer experience management.

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Sunrise - Telecommunications

Medallia helped Sunrise improve telecom customer experience. Sunrise used Medallia's platform to collect feedback and manage customer journeys. The solution aimed to boost customer loyalty and satisf...action. The case highlights how Medallia supports telecom companies in delivering better service. No specific numbers or metrics are mentioned in the content.

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Sam’s Club - Retail

Medallia helped Sam’s Club improve customer experience in retail. Sam’s Club used Medallia’s platform to collect feedback and manage customer interactions. The solution aimed to make shopping better ...for customers and easier for employees. The case highlights how Medallia’s tools support large retail operations. Results focus on better customer service and smoother store operations.

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Frequently Asked Questions(FAQ)

for CheckMarket Survey

What is CheckMarket Survey?

CheckMarket Survey is a Feedback Management Software. CheckMarket helps organizations to gain actionable insights from customers, employees, citizens, users and attendees.

CheckMarket features include creating a survey that works on mobile and everywhere else, sending it out through email, text message, social media, paper and more. Report builder gives actionable insights needed to improve through shareable reports, dashboards and text analysis. It allows to take survey to the next level using enterprise features such as unlimited users, notifications, API, integrations and using their own domain.

What is CheckMarket Survey used for?

CheckMarket Survey is a Customer Feedback Management Software mainly used by its customers to Improve Customer Satisfaction and Scale Best Practices by Helpdesk Management, Collecting Feedback and Engaging Conversational Surveys .

What are the top features of CheckMarket Survey?

Embedded survey forms, Dashboard and Alerts: popups & Notifications are some of the top features of CheckMarket Survey.

Who uses CheckMarket Survey?

CheckMarket Survey is used by Information Technology And Services, Government Administration and Non-Profit Organization Management among other industries.

What are CheckMarket Survey alternatives?

SmileBack, SurveyMethods, Medallia Agent Connect and Simplesat are popular alternatives for CheckMarket Survey.

Where is CheckMarket Survey located?

CheckMarket Survey is headquartered at 200 W 41st Street New York, NY 10036 USA.
lightning

Peers used CheckMarket Survey for helpdesk management and Collecting feedback

CheckMarket Survey Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.53/5 ★

Read Reviews (28)
Custom Reports

4.41/5 ★

Read Reviews (102)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.53/5 ★

Read Reviews (28)
Custom Reports

4.41/5 ★

Read Reviews (102)

Software Failure Risk Guidance

?

for CheckMarket Survey

Overall Risk Meter

Low Medium High

Top Failure Risks for CheckMarket Survey

Medallia Inc News

Product

Medallia Upgrade Adds Real-Time "Frontline" Data

Medallia has upgraded its platform with new AI capabilities aimed at enhancing customer and employee experiences. The update includes Intelligent Summaries for Text Analytics, Mobile Scorecard Notifications, expanded Spanish language support, and Root Cause Assist on Mobile Scorecards. These features deliver real-time insights to frontline workers, enabling faster, smarter decision-making and significant efficiency gains.

Read more →
Partnership

Medallia announces strategic partnership with Adobe, integrates with Adobe AI Agents - Directors Club News -

Medallia has expanded its strategic partnership with Adobe, integrating with Adobe AI Agents to enhance customer experience management. This collaboration allows businesses to leverage Medallia's customer insights within Adobe's tools, enabling personalized marketing and optimized customer journeys. The integration works with Adobe's enterprise applications, offering enhanced audience segmentation and content personalization.

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Partnership

Volkswagen Group UK Redefines Customer Experience Measurement Through Medallia and Ipsos Collaboration - Silicon Canals

Medallia and Ipsos are collaborating with Volkswagen Group UK to launch the CX Health initiative. This program aims to transform customer experience measurement by capturing real-time feedback through Medallia Experience Cloud. The initiative eliminates traditional incentivization policies, instead using AI-powered text analytics to understand customer sentiment and drive improvements.

Read more →
Partnership

Volkswagen Group UK announces updated CX partnership with Medallia and ...

Volkswagen Group UK has enhanced its partnership with Medallia and Ipsos to launch the CX Health initiative. This program leverages Medallia's Experience Cloud and Ipsos' analytics to capture real-time customer feedback, aiming to transform customer experience strategies by integrating authentic insights and eliminating traditional incentivization policies.

Read more →

Medallia Inc Profile

Company Name

Medallia Inc

Company Website

https://www.medallia.com/

Year Founded

2001

HQ Location

200 W 41st Street New York, NY 10036 USA

Employees

1001-5000

Social

Facebook Linkedin Twitter

Financials

SERIES F