Spark Chart Overview
This is a summary of the comprehensive capabilities and benefits of Spark Chart based on over 792 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Spark Chart, CustomerCount, Startquestion survey, SatisMeter, Alchemer Enterprise Feedback Management Platform, etc., all belong to a category of solutions that help Customer Feedback Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Spark Chart is right for your needs? Our Cuspera AI engine can evaluate how Spark Chart fits your specific business needs, industry, and context. Get your personalized assessment report today.
Spark Chart supports business activities such as:
- Collecting Feedback
- Social Media Management
- Training & Onboarding
- Engaging And Following Up
- Market Research
Spark Chart can help you with many business goals, such as Improve Customer Satisfaction, Acquire Customers, Build Brand Awareness, Improve Efficiency, and Improve Employee Experience. It can help manage these activities if you use Promotions Social Media and E-Mail for these needs. As a solution, Spark Chart's capabilities include Embedded Survey Forms, Survey Themes Library, Dashboard, etc.
Spark Chart Management Consulting Vertical is its biggest customer base.
Reviews
"We are helping clients in ways we never would have expected. There are templates for different consulting projects which makes setting up a project simple. Analysing results and creating reports for clients is brilliantly easy. " - Chris S
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well Spark Chart solved their Customer Feedback Management needs. Cuspera uses 792 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Feedback Management needs.
Business Priorities
Improve Customer Satisfaction and Acquire Customers are the most popular business priorities peers achieved using Spark Chart.
Use Cases
Peers recommend Collecting Feedback , Social Media Management , Training & Onboarding , as the business use cases that they have been most satisfied while using Spark Chart.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Collecting Feedback with Promotions |
4.96/5 ★ |
"...Find out your Net promoter Score (NPS)...." Peer review from Spark Chart |
| measuring net promoter score |
4.79/5 ★ |
"...Including Net Promoter Score Surveys Aggregate selected rating scale responses into a single chart Corporate Board Survey SWOT analysis survey and more......" Peer review by Verified Reviewer, Marketing and Advertising |
| Measuring CSAT |
3.88/5 ★ |
"...I use it to survey customers regarding their satisfaction and to collect feedback, although Sparkchart can be used for many different types of surveys (e.g. Net Promoter Score, feedback from employees, etc.)...." Peer review by Marius G., Growth Hacker, Internet |
| Social Media Management with Social Media |
4.75/5 ★ |
"...Create links that can be shared via social media, websites, autoresponders, influencers and SMS...." Peer review |
| social media analytics |
4.78/5 ★ |
"...Creating reports and analysing results...." Spark Chart Survey Software |
| engaging on social media |
3.71/5 ★ |
"...When I need to collect responses from a varied audience intending to slice & dice the responses/respondents into categories based on their responses, this is my favorite tool to use...." Peer review by Leonard C, Founder |
| scheduling post to social media |
4.29/5 ★ |
"...Post surveys to social media with a click or post manually...." Spark Chart Survey Software |
| Training & Onboarding |
4.57/5 ★ |
"...The support provided by the Sparkchart team in survey development and reporting was excellent and has helped me use the full range of the capabilities of the software...." Peer review by Shawn B., Principal Consultant, Non-Profit Organization Management |
| PEER EXPERIENCES | |
|---|---|
| Collecting Feedback with Promotions |
4.96/5 ★ |
"...Find out your Net promoter Score (NPS)...." Peer review from Spark Chart |
|
| measuring net promoter score |
4.96/5 ★ |
| Measuring CSAT |
4.96/5 ★ |
| Social Media Management with Social Media |
4.75/5 ★ |
"...Create links that can be shared via social media, websites, autoresponders, influencers and SMS...." Peer review |
|
| social media analytics |
4.75/5 ★ |
| engaging on social media |
4.75/5 ★ |
| scheduling post to social media |
4.75/5 ★ |
| Training & Onboarding |
4.57/5 ★ |
"...The support provided by the Sparkchart team in survey development and reporting was excellent and has helped me use the full range of the capabilities of the software...." Peer review by Shawn B., Principal Consultant, Non-Profit Organization Management |
|
16+ more Business Use Cases
Our AI advisor, Wyz, harnessed 792 insights from peers and experts to help you assess how these Spark Chart use cases fit your Customer Feedback Management needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
We are helping clients in ways we never would have expected. There are templates for different consulting projects which makes setting up a project simple. Analysing results and creating reports for clients is brilliantly easy. Testimonial By Chris S |
|
|
My org relies heavily on survey/market research tools & after vetting out dozens, the decision to go with Spark Chart was the best decision that we could’ve made. All the features that you’d expect are there. Then there are more features that you don’t expect and they take the capabilities to a who...le new level. With the pricing, compared to the competitors, it’s a no brainer. |
|
|
The software is super powerful, and the support is extremely responsive. The reporting capability in Spark Chart is absolutely incredible. The power and ability to customise the reports I have never seen in any other survey software. There is a learning curve, but it’s to be expected. To do amazing...ly complex and clever surveys, you need to invest the time to learn how to drive it. |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Chris S Director, Accounting Consulting Practice |
We are helping clients in ways we never would have expected. There are templates for different consulting projects which makes setting up a project simple. Analysing results and creating reports for clients is brilliantly easy. Testimonial By Chris S |
|
Kyle M Consultant, IT Services |
My org relies heavily on survey/market research tools & after vetting out dozens, the decision to go with Spark Chart was the best decision that we could’ve made. All the features that you’d expect are there. Then there are more features that you don’t expect and they take the capabilities to a who...le new level. With the pricing, compared to the competitors, it’s a no brainer. |
|
Gabe A SaaS Founder |
The software is super powerful, and the support is extremely responsive. The reporting capability in Spark Chart is absolutely incredible. The power and ability to customise the reports I have never seen in any other survey software. There is a learning curve, but it’s to be expected. To do amazing...ly complex and clever surveys, you need to invest the time to learn how to drive it. |
Frequently Asked Questions(FAQ)
for Spark Chart
What is Spark Chart?
What is Spark Chart used for?
What are the top features of Spark Chart?
Who uses Spark Chart?
What are Spark Chart alternatives?
Where is Spark Chart located?
Popular Business Setting
for Spark Chart
Top Industries
- Management Consulting
- Marketing and Advertising
- Education
Popular in
- Small Business
- Enterprise
- Mid Market
Peers used Spark Chart to Improve customer satisfaction and Acquire customers
Spark Chart Alternatives
Peer and Expert Opinion on Features
for Spark Chart
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Embedded survey forms | Read Reviews (206) |
| Survey themes library | Read Reviews (33) |
| Dashboard | Read Reviews (12) |
| Personalization | Read Reviews (10) |
| Alerts: popups & Notifications | Read Reviews (9) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Embedded survey forms | Read Reviews (206) |
| Survey themes library | Read Reviews (33) |
| Dashboard | Read Reviews (12) |
| Personalization | Read Reviews (10) |
| Alerts: popups & Notifications | Read Reviews (9) |
IT and Other Capabilities
for Spark Chart
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (72) |
| Data Export | Read Reviews (14) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (72) |
| Data Export | Read Reviews (14) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (49) |
| Email Support | Read Reviews (2) |
| Chat Support | Read Reviews (2) |
| Phone Support | Read Reviews (2) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (49) |
| Email Support | Read Reviews (2) |
| Chat Support | Read Reviews (2) |
| Phone Support | Read Reviews (2) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (42) |
| Custom Reports | Read Reviews (213) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (42) |
| Custom Reports | Read Reviews (213) |
Software Failure Risk Guidance
?for Spark Chart
Overall Risk Meter
Top Failure Risks for Spark Chart
Vendor Profile Details
Company Name
Spark Chart
Company Website
https://www.sparkchart.com/HQ Location
Level 10, 1 William Street, Perth, Western Australia 6000, AU
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