Spark Chart Product Overview

SparkChart addresses the challenge of gathering actionable customer feedback through its survey software tool. It enables businesses to create custom brand surveys tailored to specific objectives, ensuring relevant data collection. Users can customize the survey's appearance to align with their brand identity, enhancing engagement. The tool facilitates the entire survey process, from piloting and deploying to automating and tracking responses, streamlining feedback collection. SparkChart's analytics provide instant, insightful reports, aiding in data-driven decision-making. This capability supports businesses in refining strategies and improving customer satisfaction. The software's dynamic features and responsive service make it a valuable asset for managing customer feedback effectively.

Key Insights

Spark Chart is a software solution that allows users to create and deploy surveys for various purposes. It can be used to collect feedback from customers, employees, and other stakeholders. The platform offers modules to conduct employee surveys, gather 360-degree feedback, find out Net Promoter Score, get customer feedback, perform market research and conduct virtually any type of survey.

The platform offers comprehensive social media management capabilities. These include automated posting, survey deployment, and response tracking. This tool also provides robust analytics and reporting features. However, the platform lacks the ability to manage multiple social media accounts simultaneously.

Product Business Settings

Spark Chart is popular in Management Consulting, Marketing And Advertising, and Education industries and is widely used by Small Business, Enterprise, and Mid Market.

How satisfied the customers are with Spark Chart use-cases

Reviews

"The software is super powerful, and the support is extremely responsive. The reporting capability in Spark Chart is absolutely incredible. The power and ability to customise the reports I have never seen in any other survey software. There is a lear...ning curve, but it’s to be expected. To do amazingly complex and clever surveys, you need to invest the time to learn how to drive it." - Gabe A
"My org relies heavily on survey/market research tools & after vetting out dozens, the decision to go with Spark Chart was the best decision that we could’ve made. All the features that you’d expect are there. Then there are more features that you do...n’t expect and they take the capabilities to a whole new level. With the pricing, compared to the competitors, it’s a no brainer." - Kyle M

Spark Chart Customer Insights, Testimonials and Case Studies

How can Spark Chart enhance your Collecting Feedback process?

How can Spark Chart enhance your Social Media Management process?

What makes Spark Chart ideal for Onboarding?

What Are the key features of Spark Chart for Engaging And Following Up?

What solutions does Spark Chart provide for Market Research?

What is Spark Chart?

Spark Chart is a powerful survey software tool to create any type of survey and generate amazing reports instantly. Spark Chart rapidly develop ideas, get answers and make decisions. It helps to enhance customer relationships, build brand awareness and acquire customers.

Spark Chart features include design and create any type of survey, customize and deploy surveys quickly with ready-made survey templates, customize branding, track progress and follow up, automate with logic, create powerful reports, share reports instantly, collaborate with ease and more.

What is Spark Chart used for?

Spark Chart is a Customer Feedback Management Software mainly used by its customers to Improve Customer Satisfaction and Acquire Customers by Collecting Feedback, Social Media Management and Onboarding .

What are the top features of Spark Chart?

Embedded survey forms, Survey themes library and Dashboard are some of the top features of Spark Chart.

Who uses Spark Chart?

Spark Chart is used by Management Consulting, Marketing And Advertising and Education among other industries.

What are Spark Chart alternatives?

SmileBack, SurveyMethods, Paperform and Medallia Agent Connect are popular alternatives for Spark Chart.

Where is Spark Chart located?

Spark Chart is headquartered at Level 10, 1 William Street, Perth, Western Australia 6000, AU.

11 buyers and buying teams have used Cuspera to assess how well Spark Chart solved their Customer Feedback Management needs. Cuspera uses 792 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Feedback Management needs.

CUSTOMERS TESTIMONIALS
Spark Chart testimonial

Gabe A

SaaS Founder

The software is super powerful, and the support is extremely responsive. The reporting capability in Spark Chart is absolutely incredible. The power and ability to customise the reports I have never seen in any other survey software. There is a learning curve, but it’s to be expected. To do amazing...ly complex and clever surveys, you need to invest the time to learn how to drive it.

Testimonial By Gabe A
Spark Chart testimonial

Kyle M

Consultant, IT Services

My org relies heavily on survey/market research tools & after vetting out dozens, the decision to go with Spark Chart was the best decision that we could’ve made. All the features that you’d expect are there. Then there are more features that you don’t expect and they take the capabilities to a who...le new level. With the pricing, compared to the competitors, it’s a no brainer.

Testimonial By Kyle M
Spark Chart testimonial

Jacqui H

Principal

Launch HR

I have won new work and significantly increased my consultancy hours. Spark Chart lets me offer services to clients that I previously could not. Testimonial By Jacqui H
CUSTOMERS TESTIMONIALS
Spark Chart testimonial

Gabe A

SaaS Founder

The software is super powerful, and the support is extremely responsive. The reporting capability in Spark Chart is absolutely incredible. The power and ability to customise the reports I have never seen in any other survey software. There is a learning curve, but it’s to be expected. To do amazing...ly complex and clever surveys, you need to invest the time to learn how to drive it.

Testimonial By Gabe A
Spark Chart testimonial

Kyle M

Consultant, IT Services

My org relies heavily on survey/market research tools & after vetting out dozens, the decision to go with Spark Chart was the best decision that we could’ve made. All the features that you’d expect are there. Then there are more features that you don’t expect and they take the capabilities to a who...le new level. With the pricing, compared to the competitors, it’s a no brainer.

Testimonial By Kyle M
Spark Chart testimonial

Jacqui H

Principal

Launch HR

I have won new work and significantly increased my consultancy hours. Spark Chart lets me offer services to clients that I previously could not. Testimonial By Jacqui H

Spark Chart

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Peers used Spark Chart for Collecting feedback and social media management

Spark Chart Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.75/5

Read Reviews (42)
Custom Reports

4.43/5

Read Reviews (213)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.75/5

Read Reviews (42)
Custom Reports

4.43/5

Read Reviews (213)

Software Failure Risk Guidance

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for Spark Chart

Overall Risk Meter

Low Medium High

Top Failure Risks for Spark Chart

Spark Chart Profile

Company Name

Spark Chart

Company Website

https://www.sparkchart.com/

HQ Location

Level 10, 1 William Street, Perth, Western Australia 6000, AU

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