Suitecrm Overview
This is a summary of the comprehensive capabilities and benefits of Suitecrm based on over 1487 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Suitecrm, workbooks.com, Siebel CRM, OnePageCRM, SalesNOW, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Suitecrm is right for your needs? Our Cuspera AI engine can evaluate how Suitecrm fits your specific business needs, industry, and context. Get your personalized assessment report today.
Suitecrm supports business activities such as:
- Engagement Management
- Contact List Management
- Workflow Management
- Communication Management
- Proposal & Quote Management
Suitecrm can help you with many business goals, such as Enhance Customer Relationships, Increase Sales & Revenue, Acquire Customers, Grow Market Share, Improve Internal Communications, etc. It can help manage these activities if you use Mobile Phone Calls and E-Mail for these needs. As a solution, Suitecrm's capabilities include Recording, Dashboard, Personalization, etc.
Suitecrm Information Technology and Services Vertical is its biggest customer base.
Reviews
"...Leads can be considered the digital business cars of the prospects you are wanting to engage with...." Marketing
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well Suitecrm solved their CRM needs. Cuspera uses 1487 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.
Business Priorities
Enhance Customer Relationships and Increase Sales & Revenue are the most popular business priorities peers achieved using Suitecrm.
Use Cases
Peers recommend Engagement Management , Contact List Management , Workflow Management , as the business use cases that they have been most satisfied while using Suitecrm.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Engagement Management |
4.98/5 ★ |
"...Leads can be considered the digital business cars of the prospects you are wanting to engage with...." Marketing |
| engaging and following up |
4.96/5 ★ |
"...I have had great advantage since I can contact more potential clients in an organized way saving costs and following up on the sales opportunities that are presented to me, something that I could not before...." Peer review by Eizen P, Director Of Administration, Telecommunications |
| Contact List Management with Phone Calls and E-Mail |
4.96/5 ★ |
"...The flexibility of the CRM allows you to make a perfect integration, enabling you to easily manage all your contacts and customers, in one single place...." SuiteCRM |
| tracking contacts |
4.55/5 ★ |
"...We keep track of all contacts we have with them, planned and complete...." Peer review by Tom V., President, Information Technology and Services |
| contacts history |
4.16/5 ★ |
"...The cases module can be used to manage customer support requests and queries and users can log all client interactions, view contact history, incorporate template responses, and more...." Peer review |
| Workflow Management with Mobile and E-Mail |
4.70/5 ★ |
"...Targets Lists Projects Projects Templates Events Locations Products Products Categories PDF Templates Map Map Markers Maps Areas Maps Address Cache Reports Workflow Knowledge Base KB Categories Email Templates Surveys Is all of that too good to be true?..." Is SuiteCRM the Right Free CRM for Your Company? |
| PEER EXPERIENCES | |
|---|---|
| Engagement Management |
4.98/5 ★ |
"...Leads can be considered the digital business cars of the prospects you are wanting to engage with...." Marketing |
|
| engaging and following up |
4.98/5 ★ |
| Contact List Management with Phone Calls and E-Mail |
4.96/5 ★ |
"...The flexibility of the CRM allows you to make a perfect integration, enabling you to easily manage all your contacts and customers, in one single place...." SuiteCRM |
|
| tracking contacts |
4.96/5 ★ |
| contacts history |
4.96/5 ★ |
| Workflow Management with Mobile and E-Mail |
4.70/5 ★ |
"...Targets Lists Projects Projects Templates Events Locations Products Products Categories PDF Templates Map Map Markers Maps Areas Maps Address Cache Reports Workflow Knowledge Base KB Categories Email Templates Surveys Is all of that too good to be true?..." Is SuiteCRM the Right Free CRM for Your Company? |
|
41+ more Business Use Cases
Our AI advisor, Wyz, harnessed 1487 insights from peers and experts to help you assess how these Suitecrm use cases fit your CRM needs.
Frequently Asked Questions(FAQ)
for Suitecrm
What is Suitecrm?
What is Suitecrm used for?
What are the top features of Suitecrm?
Who uses Suitecrm?
What are Suitecrm alternatives?
Where is Suitecrm located?
Popular Business Setting
for Suitecrm
Top Industries
- Information Technology and Services
- Management Consulting
- Computer Software
Popular in
- Small Business
- Mid Market
- Enterprise
Peers used Suitecrm to Enhance customer relationships and Increase sales & revenue
Suitecrm Alternatives
Peer and Expert Opinion on Features
for Suitecrm
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Recording | Read Reviews (38) |
| Dashboard | Read Reviews (36) |
| Personalization | Read Reviews (30) |
| Templates | Read Reviews (23) |
| Widgets | Read Reviews (14) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Recording | Read Reviews (38) |
| Dashboard | Read Reviews (36) |
| Personalization | Read Reviews (30) |
| Templates | Read Reviews (23) |
| Widgets | Read Reviews (14) |
IT and Other Capabilities
for Suitecrm
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (115) |
| Data Import | Read Reviews (153) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (115) |
| Data Import | Read Reviews (153) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (161) |
| Chat Support | Read Reviews (7) |
| Phone Support | Read Reviews (15) |
| Email Support | Read Reviews (5) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (161) |
| Chat Support | Read Reviews (7) |
| Phone Support | Read Reviews (15) |
| Email Support | Read Reviews (5) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (67) |
| Custom Reports | Read Reviews (202) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (67) |
| Custom Reports | Read Reviews (202) |
Software Failure Risk Guidance
?for Suitecrm
Overall Risk Meter
Top Failure Risks for Suitecrm
Vendor Profile Details
Company Name
SalesAgility
Company Website
https://salesagility.com/HQ Location
The Steeple, King Street, Stirling, FK8 1DT, GB
Employees
NA
Social
Financials
PRIVATE
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