United Arab Emirates Ministry of Interior
- Government Administration
- Large
Abu Dhabi, United Arab Emirates
Nintex Automation On-Prem helped the United Arab Emirates Ministry of Interior automate its employee complaint process. The ministry replaced a... manual, paper-based system with a digital platform. Employees now have full visibility into complaint status and can comment or share opinions. The complaints committee benefits from better information and faster decision-making. The Smart Solutions team finds the interface easy to use and development much quicker.
Tararua District Council
- Government Administration
- Small
New Zealand
Nintex Process Management helped Tararua District Council fix unclear and outdated processes. The council used the software to map and... update procedures quickly. This made it easier for new councilors to learn protocols and reduced costly mistakes. Staff gained more autonomy and could respond faster to changes in laws. The platform also improved compliance and accountability across the council. Access to a shared process library encouraged best practices and collaboration.
San Francisco Municipal Transportation Agency (SFMTA)
- Government Administration
- Large
San Francisco, USA
SFMTA used Nintex Forms and Workflow to digitize and automate paper-based processes. The agency wanted to improve coordination and efficiency... across its operations. By partnering with KnowledgeLake and leveraging Nintex, SFMTA transformed HR, work schedule, and video request processes. The solution helped save time and improved data quality. SFMTA continues to expand automation to more areas, including Salesforce integration.
Port Stephens Council
- Government Administration
- Medium
Australia
Nintex Process Manager helped Port Stephens Council map over 1,300 processes and save AU$28,600 annually. The council faced pressure from... population growth and needed better process management. Nintex replaced Visio, enabling end-to-end process mapping and monthly reviews. Hundreds of staff now use the tool, improving accountability and efficiency. The council was recognized as an employer of choice after these improvements.
New Zealand Fire Service
- Government Administration
- Large
Wellington, New Zealand
Nintex Workflow helped the New Zealand Fire Service automate manual processes. Before, paper-based workflows caused errors and delays. With Nintex,... the team improved accuracy and sped up reporting. Service levels rose, and the organization could measure performance for the first time. The new system boosted their reputation with other agencies and made complex processes easier to manage.
National Gallery Singapore
- Government Administration
- Medium
Singapore, Singapore
National Gallery Singapore used Nintex Automation CE to quickly digitize visitor registration. The museum needed a contact-free process to support... COVID-19 contact tracing. The IT team built and launched a new registration form in just three days. Visitors sign in on their own devices, and flagged responses are sent to security. Nintex helped the Gallery meet urgent business contingency needs fast.
MBIE NZ Companies Office
- Government Administration
- Large
Wellington, New Zealand
Nintex Process Manager helped MBIE NZ Companies Office maintain ISO 9001 certification. The team replaced manual Visio mapping with automated... process management. Staff now save time and money, reducing the quality assurance team from five to two people. Automated notifications and version control improved accuracy and transparency. Teams can update processes easily, ensuring reliable data for business decisions.
Hawke's Bay Regional Council
- Government Administration
- Medium
Napier, New Zealand
Nintex helped Hawke's Bay Regional Council save 200-300 personnel hours per year by automating field data collection. Scientists switched from... paper forms to Nintex Modern Apps on mobile devices. This reduced manual data entry and errors. The new system improved data accuracy and sped up public safety reporting. Scientists now focus on more important projects, including climate change modeling.
Kiama Municipal Council
- Government Administration
- Small
Kiama, Australia
Nintex Promapp® helped Kiama Municipal Council map over 200 processes in one year. The council saved the equivalent of one... full-time employee by removing non-value adding steps. Process mapping cut the time for tree pruning and removal applications from 48 days to 18 days. Staff at all levels used the BPM tool, leading to better efficiency and continuous improvement. Involving customers in process reviews gave new insights and improved service design.
City and County of Denver
- Government Administration
- Large
Denver, USA
Nintex Forms helped the City and County of Denver move 65 paper forms online in just three months. Denver's Emergency Operations... Center needed to work remotely during the COVID-19 pandemic. The team used Nintex Forms and Nintex Mobile to digitize workflows and create a symptom monitoring app. This let EOC staff work safely and productively from home. The quick switch kept public safety operations running without interruption.
City of Garland
- Government Administration
- Large
Garland, USA
Nintex helped the City of Garland, Texas, automate business processes across 45 departments. The city needed a no-code tool for... business users to build digital solutions. Nintex Process Platform was implemented with SharePoint, enabling non-technical staff to create custom automations. This improved city services and increased efficiency. Firefighters now spend less time on paperwork and more time helping people.
Christchurch City Council
- Government Administration
- Large
Christchurch, New Zealand
Nintex helped Christchurch City Council build a process culture. The council used process management to document and automate tasks. This... reduced manual work and improved accuracy. Teams now train and onboard staff better. Visual dashboards make sharing data easier. The council delivers more consistent services to the community.
AgriFutures Australia
- Government Administration
- Small
Wagga Wagga, Australia
Nintex Automation K2 helped AgriFutures Australia cut research contract times from 4 weeks to just 30 minutes. The organization replaced... manual, on-premise project management with cloud-based workflows. Staff and researchers now use an intuitive, automated system for grant applications and approvals. The new platform improved data access and dashboard reporting. The solution went live in six months and is now widely adopted.
U.S. Department of Veterans Affairs
- Government Administration
- Very Large
Washington, USA
Nintex Apps helped the U. S. Department of Veterans Affairs modernize its employee time tracking system. The VA needed to...fix 15 accessibility issues to comply with Section 508 disability standards. Previous vendors failed to deliver a solution or timeline. With Skuid, the VA rebuilt its Work and Time Reporting System in six months. The new app is user friendly, fully accessible, and meets all legal compliance requirements. Employees quickly adopted the improved system, and the VA resolved a long-standing compliance complaint.
Los Angeles County Department of Health Services
- Government Administration
- Very Large
Los Angeles, USA
Nintex helped Los Angeles County Department of Health Services automate over 100 workflows and digitize 150 forms. Manual HR and... clinical processes that once took days now finish in minutes. The name change process dropped from days to just 5–10 minutes. Automated workflows now span HR, clinical, and administrative functions. The department reduced errors and improved compliance with digital, end-to-end processes. Demand for automation continues to grow across the organization.
Banking Case Studies and Customer Success Stories with DocGen®
Tel Aviv Stock Exchange
- Banking
- Medium
Tel Aviv, Israel
Nintex Automation helped the Tel Aviv Stock Exchange automate its IPO registration process. The exchange previously handled over 1,000 applications... a year manually, involving many stakeholders. With a digital system built by K2 Israel using Nintex, the process became faster and more transparent. The new solution reduced operational risks, cut human errors, and saved significant time and costs. Companies can now manage IPO tasks securely and efficiently from anywhere.
Red River Bank used Nintex to automate the Paycheck Protection Program loan application process. The bank needed a fast way... to onboard, process, and submit SBA loan approvals for customers. Nintex Forms, Workflows, and DocGen with DocuSign integration enabled a solution in just 36 hours. Red River Bank launched the application ahead of national competitors. The automation helped deliver crucial COVID-19 relief funds quickly to local businesses.
Nintex Automation helped Oman Arab Bank speed up manual processes across 49 branches. The bank automated workflows, making work easier... to process and manage. Errors dropped and digital transformation accelerated. Nintex's user-friendly interface led to high adoption. Oman Arab Bank achieved an 8x ROI by simplifying and automating tasks.
MMC used Nintex Automation K2 to automate client onboarding. The old handwritten process caused bottlenecks and risk. With the new... solution, MMC increased applications processed by 50% in the first week. The team eliminated paper and freed up 2 staff for other tasks. Training for new staff became easier with the guided workflow.
First Mid-Illinois Bank & Trust
- Banking
- Medium
USA
Nintex RPA helped First Mid-Illinois Bank & Trust automate daily data tasks. Before, managing overdraft protection took 32 employee-hours. Now,... it takes about an hour. The bank also automated dormancy fee processing for over 5,000 accounts, finishing in hours instead of a week. Within two months, they generated over $10,000 from this initiative. Nintex RPA improved productivity and accuracy for the bank's team.
Nintex helped GM Financial automate its customer complaint management system. Over 4000 staff use the system daily to track and... resolve customer issues. The solution captures feedback online and ensures regulatory compliance. The compliance team analyzes trends and manages new requirements quickly. GM Financial processed 35 million workflows and 1.4 billion actions with Nintex.
Nintex RPA helped Extraco Banks automate its remote deposit capture approval process. Before, call center staff manually reviewed requests, taking... five to seven minutes each. Now, Nintex RPA reviews requests hourly, saving about 1,200 hours a year. Customers get faster approvals, and staff can focus on higher-value tasks. The solution was built in just 12 hours and handled a surge in requests during the pandemic.
FIMBank used Nintex Automation K2 to automate over ten back office banking processes. The bank eliminated manual data entry and... sped up ticket processing by 5x. Hundreds of employee hours were saved, and profit calculations are now automatic. Compliance and regulatory workflows are managed digitally. Employees and managers can track and approve tasks from anywhere, improving customer service.
Nintex RPA helped Ashland Credit Union automate payroll data clean-up and consistency. Before, staff had to manually update large sets... of member payroll information, which wasted time and caused errors. With Nintex RPA, the credit union now copies and updates payroll data automatically. Manual data entry is gone. Member information is now 100% accurate. The team saves time and avoids costly mistakes.
Nintex Automation K2 helped Sarasin & Partners cut incident reporting time by 75%. The firm automated operational risk processes, saving... staff 8 hours per week. Before, paper forms slowed approvals and compliance. Now, six automated processes speed up compliance and risk management. Staff say processes are faster and easier. More automation projects are planned to boost efficiency.
Capital Group used Nintex Process Manager to improve business process management. The company needed a way to document and scale... repeatable processes before large projects. Middle and back office teams adopted the tool for process discovery and knowledge sharing. Nintex Process Manager helped them create a program for managing and scaling business processes. This led to more consistent and efficient operations across the organization.
Auswide Bank used the Nintex Platform to improve customer experience. The bank mapped over 900 processes with Nintex Process Manager.... They automated key workflows using Nintex Forms and Nintex Workflow. This helped make loan originations and personal banking faster and easier. Auswide Bank can now solve problems and innovate faster than larger banks.
Nintex DocGen helped Affinity Credit Union cut loan document generation time from 90 minutes to under 2 minutes. The platform team... now manages document creation independently, streamlining loan documentation. Automated processes improved accuracy to 100% and eliminated manual errors. Members receive documents faster, boosting their experience. Teams save hundreds of hours and focus on higher-value work.
Nintex DocGen helped Affinity Credit Union cut loan document generation time from 90 minutes to under 2 minutes. The platform team... now manages document creation independently. Automated workflows improved accuracy and eliminated manual errors. Members receive documents faster, boosting their experience. Teams save hundreds of hours and focus on higher-value work. Affinity was the first Canadian credit union to use this solution.
Manufacturing Case Studies and Customer Success Stories with DocGen®
E.T. Browne Drug Co.
- Manufacturing
- Medium
Englewood Cliffs, USA
Nintex Workflow helped E. T. Browne Drug Co. automate its manual review and approval process. The company reduced approval times...from two-to-three weeks to a week or less, cutting process time by at least 50%. The solution enabled precise image review for packaging and labels, supporting over 450 file types. Over five years, E.T. Browne achieved a 5005% ROI and $29 million in business impact. Most gains came from faster time to market and increased revenue.
Nintex Process Management helped Soar Print improve process quality and efficiency. Staff found it easier to follow clear, visual procedures... instead of wordy documents. The team now manages 20 to 30 process improvement ideas each month. Adjusting shift changeovers saved 30 minutes of lost production daily. Continuous improvement is now part of their daily work.
MAN Energy Solutions used Nintex Advanced Workflow to fix frequent workflow failures. Their old system was complex and often broke,... causing downtime and lost productivity. Nintex made workflows easier to build and manage. The new solution cut licensing costs and improved system reliability. Downtime dropped to almost zero, and customer service got better.
Gebauer & Griller (GG Group)
- Manufacturing
- Large
Vienna, Austria
Nintex Automation K2 helped GG Group, a global wire and cable manufacturer, cut its budget allocation process time by 50%. The company replaced... spreadsheets and paper forms with automated workflows. This change gave managers instant visibility into operations and reduced time spent in meetings and emails. GG Group now processes up to 500 budget requests a year with 99% consistency across 4,500 employees. The automation lets staff focus on more productive work and supports faster business decisions.
Nintex Automation K2 helped Tomago Aluminium automate key safety processes. The company replaced paper forms and email-based workflows with digital... solutions. This improved data accuracy and made it easier to track safety tasks. Employees now log issues and check safety status quickly. Pot audit data is available 96% faster, improving response times. Teams can act on safety issues much faster than before.
Harvey Performance Company
- Manufacturing
- Medium
USA
Nintex Process Manager helped Harvey Performance Company standardize over 100 processes after acquiring five companies. The company built a cloud-based... system for all standard operating procedures. Staff quickly adopted the new system, with no complaints. Training and onboarding improved, and processes became easier to find and update. The solution enabled consistent documentation and knowledge sharing across locations.
Nintex Automation K2 helped Groupe Roullier automate business processes across 130 subsidiaries. The company needed to connect data from many... ERP systems and comply with strict French regulations. Nintex K2 Cloud broke down information silos and automated compliance, financial, and contractual workflows. Migrating to Nintex fixed latency and infrastructure issues, especially for Asian entities. The IT team now plans to expand automation to more business areas.
Nintex Forms and Nintex Workflow helped Quaker Houghton automate lab request processes. Sales and service teams now use an online... portal to submit customer sample requests. The system automatically routes requests to the right lab and tracks approvals. This eliminated slow email chains and sped up customer service. In one year, EMEA labs saved about 200 hours in admin time. Customers now get faster responses and better service.
Nintex helped Colep Consumer Products cut process times in half. The company automated its complex investment request process, reducing turnaround... from one month to 15 days. Teams across procurement, sales, marketing, finance, and more now use Nintex for workflow automation. Visual workflows made it easy for users to engage and adapt. Automation unified people and systems, improving efficiency and customer service.
First Solar used Nintex Automation K2 to automate over 30 business processes. The company replaced manual email and Excel workflows... with centralized, automated solutions. Nintex Automation K2 helped save $50,000 by eliminating the need for a separate enterprise architecture tool. The platform streamlined change management and document control, improving efficiency and reducing costs. Employees now deliver solutions faster and with better quality across the organization.
Buckman used Nintex Advanced Workflow for Office 365 to automate procurement and safety processes. The company reduced approval and processing... times from weeks to days. Buckman saved $800,000 by streamlining purchase requests and cutting email volume. Employees now file safety reports instantly from mobile devices, improving accuracy. Centralized customer records help teams work with the same data and boost customer service. Nintex enabled Buckman to quickly build solutions without coding.
Nintex Process Manager helped Marchesini Group map over 100 processes in just 3 months. The company saved more than 2,000... working hours and €200,000 by standardizing and documenting workflows. Process mapping and publishing became three times faster than before. Teams gained better visibility and control over operations. Nintex enabled data-driven decisions and improved cross-department collaboration.
Construction Case Studies and Customer Success Stories with DocGen®
Sime Darby Industrial
- Construction
- Large
Australia
Nintex helped Sime Darby Industrial automate manual processes and digitize forms. The company used Nintex to streamline purchase order approvals,... IT onboarding, and leave applications. Automation returned 6,000 hours and over $900,000 to the business in FY22 and part of FY23. Forms are now completed, processed, and approved online, with integration to the ERP system. Sime Darby Industrial reduced tech debt and improved workflow efficiency across 23 service centers.
Nintex [Skuid] helped Rosetree Solutions deliver custom Salesforce applications for clients faster. Rosetree needed a way to build tailored apps... without high costs or IT delays. Using Nintex, they streamlined quoting and inventory management. The platform sped up both discovery and development. Clients saw quick results and expanded their use of the solution. Apps built with Nintex are easy to update and maintain, reducing technical debt.
Nintex Process Management helped ITAC map over 1,100 processes and publish 500 for its design-build business. ITAC needed a digital... solution to centralize process documentation and support onboarding as it grew. The platform enabled ITAC to train new hires faster and retain institutional knowledge. Nintex Process Management became a core part of ITAC’s proprietary Assured Project Management methodology. Department leaders and managers praised the tool for making process access and training easier.
Nintex Automation K2 helped Golding Contractors automate project initiation and workflow processes. The company needed better control and measurement of... manual processes during fast project mobilization. By integrating with Microsoft Dynamics CRM and SharePoint, Golding automated client and project data, improved communication, and increased process consistency. The solution reduced approval steps, eliminated paper forms, and boosted efficiency and transparency. Golding now controls workflow inputs and produces insightful process data for large-scale projects.
KBA, Inc. used Nintex to improve mobile access and workflow automation for construction management. Before Nintex, field staff could not... review or approve documents on mobile devices. Nintex enabled anytime, anywhere access to project data and forms. SharePoint workflows became easier to use, and dynamic PDF creation improved documentation. Staff and clients now access information on any device, boosting project efficiency.
Nintex helped BGC Engineering save $30,000 in reporting costs and lower hardware costs by 80%. BGC needed a mobile solution... to reduce errors in field data collection and cut down on site visits. Nintex for Office 365 enabled faster service, fewer errors, and streamlined reporting. Engineers now use mobile forms to collect data in remote locations, improving efficiency. BGC redeployed $45,000 in data entry costs and increased ROI from existing IT investments.
WISE Employment
- Non Profit Organization Management
- Medium
Melbourne, Australia
Nintex Process Management helped WISE Employment improve process management across the organization. WISE Employment faced issues with outdated, inconsistent processes... and lacked continuous improvement. By using Nintex, they documented and standardized over 100 processes, leading to 21,000 process views in one year. Employees rated the new processes 4.8 out of 5 stars. WISE Employment also increased its disability services market share by 60%.
The Tow Foundation
- Non Profit Organization Management
- Small
New Canaan, USA
Nintex helped The Tow Foundation cut three weeks from their grant cycle by automating manual processes. The foundation used Nintex... with Salesforce Lightning to manage relationships and customize applications quickly. Staff can now make changes in-house and collaborate better with grantees. The board receives better information, leading to more dynamic discussions. The solution supports the foundation’s mission to focus on people, not just transactions.
TLC for Kids
- Non Profit Organization Management
- Small
Melbourne, Australia
TLC for Kids used Nintex DocGen for Salesforce to automate patient confirmation letters. Before, staff manually updated Google Doc templates,... which took a lot of time. With Nintex, they automated the process in under two months. This change saves about 15 minutes per letter, with up to 400 letters sent each year. Staff now spend more time on value-adding activities, not paperwork.
WALK, an Ireland charity, needed a better way to manage risk assessments for people with disabilities. They chose Nintex Automation... K2 to automate and standardize their risk management process. The new workflow lets them create, update, and share personal and corporate risk assessments easily. Managers can now see all risks across 14 homes and make faster decisions. This helps WALK protect and empower vulnerable adults more effectively.
International Executive Service Corps (IESC)
- Non Profit Organization Management
- Small
Washington, USA
Nintex for Office 365 helped IESC boost productivity by 350%. The nonprofit struggled with SharePoint workflows, leading to low adoption... and audit risks. Nintex automated invoice approvals, contractor management, and leave requests. Time to approve invoices dropped by 80%. Office 365 active usage increased tenfold. Nintex enabled compliance and reduced audit risk for IESC.
V Foundation
- Non Profit Organization Management
- Small
Cary, USA
Nintex DocGen for Salesforce helped the V Foundation automate donor letters. The nonprofit needed to send custom year-end statements with... itemized donation tables. Manual creation was not possible for their small donor services team. Nintex DocGen let them generate thousands of personalized letters quickly. Donors now get the information they need, when they need it.
Food & Beverages Case Studies and Customer Success Stories with DocGen®
New Belgium Brewing
- Food & Beverages
- Medium
Fort Collins, USA
Nintex helped New Belgium Brewing meet strict privacy law deadlines. The company had just five months to comply with California's... CCPA rules. Using Nintex, they built an automated workflow in one month. The solution handles privacy requests from California customers. It works twice as fast as the law requires. Employees now spend more time on brewing and less on paperwork.
Coke Florida used Nintex Automation Cloud, Forms, Process Manager, DocGen, and RPA to integrate and automate business processes across manufacturing, sales, and distribution. Manual, paper-based workflows... in transportation and vehicle maintenance were replaced with digital solutions, making operations faster and more accurate. Over 600 legacy processes were migrated to a new, accessible repository, improving collaboration and accountability. During the COVID-19 pandemic, Coke Florida deployed an end-to-end associate health tracking solution in half the usual time. Nintex enabled continuous improvement and supported business growth.
Nintex Automation K2 helped Avara Foods digitize health and safety reporting. The company replaced paper forms with digital workflows and... dashboards. This change cut reporting time from three days to instant access. Health and safety teams now track incidents and target training more easily. The solution supports 7,000 employees across multiple sites. Avara Foods expects fewer accidents and better safety outcomes.
Amber Beverage Group used Nintex RPA to automate 10 key business processes. The first automation streamlined their complex purchase order... approvals, which involved five robots. This helped over 2,100 employees focus on creative and strategic work. Manual, repetitive tasks dropped sharply. Customer service also improved after automation.
Nintex Automation K2 helped Mattoni 1873, a leading beverage producer, save a significant amount each year. The company used K2... to automate workflows and integrate with SAP, improving efficiency for over 3,500 employees across 8+ countries. Mattoni streamlined ERP implementation, reduced manual tasks, and boosted internal buy-in. The HORECA E2E app improved contract management and lead acquisition. As a result, Mattoni increased turnover, profit, and competitive agility.
Utilities Case Studies and Customer Success Stories with DocGen®
National Water Company
- Utilities
- Very Large
Riyadh, Saudi Arabia
Nintex Automation helped National Water Company in Saudi Arabia digitize manual and paper-based processes. The company serves two million customers... and manages over a billion liters of wastewater daily. Before automation, tracking and managing operations was hard. Nintex provided easy-to-use workflows and forms, improving supplier communications and process oversight. This led to higher productivity and better customer satisfaction.
Nintex Process Manager helped Gippsland Water save AU$250,000 in the first year. The company used the tool to map and... improve processes, making work faster and easier. Customer service improved, with 90% of issues resolved at the first call. Staff engagement increased as employees saw their impact. Gippsland Water now uses Nintex for more areas, like billing and customer relationships.
Arizona Electric Power Cooperative (AEPCO)
- Utilities
- Medium
Benson, USA
Nintex for SharePoint helped Arizona Electric Power Cooperative (AEPCO) cut change order processing time by 95%. AEPCO replaced slow, manual,... paper-based workflows with digital automation. Engineers now mark up and share drawings instantly, improving version control and accuracy. Automated document management reduced errors and sped up customer service. AEPCO’s customers and engineers can now audit and review changes at any time.
Nintex Workflow helped CEZ Group automate over 3,000 workflows and 3,500 forms. The company improved efficiency across more than forty... subsidiaries. A health and safety workflow enabled 7,000+ recommendations to be actioned in under three years. Automated business reporting now saves at least 45 working days per year. Business users create their own workflows, reducing IT bottlenecks.
Nintex Process Manager helps Apex Energies map, document, and improve over 300 business processes. The company uses the tool to... support IT and HR teams, streamline onboarding, and enable process changes across departments. Employees can suggest updates and are notified of changes in real time. Nintex supports Apex Energies' rapid growth and continuous process improvement. The software is key to their system quality management program.
Education Case Studies and Customer Success Stories with DocGen®
Western Sydney University
- Education
- Large
Sydney, Australia
Western Sydney University needed a way to bring teams onto a single tool for process mapping and management. They used Nintex... Process Manager to centralize and standardize their processes. The business transformation team trained staff and found process champions in each department. Nintex made it easier for staff to understand complex process maps. Now, these maps are used daily as working manuals and for regulatory compliance.
Participate used Nintex DocGen for Salesforce to speed up teacher recruitment paperwork. They cut document signature turnaround from four weeks... to one week. The switch to electronic documents saved thousands of dollars in mailing costs. School district leaders now have 24/7 access to virtual resumes. Nintex DocGen also lets internal teams generate and send documents with a single click. This improved productivity for recruitment, sales, and IT teams.
Michigan State University Infrastructure Planning and Facilities (IPF)
- Education
- Very Large
East Lansing, USA
Nintex Process Management helped Michigan State University's Infrastructure Planning and Facilities unit map and manage their hiring and onboarding process. The team used... the platform to gather feedback from stakeholders and create a single, transparent process. This led to a 50% faster process mapping compared to Word or Visio. All staff now access up-to-date hiring information in one place. Employee collaboration and morale improved across the organization.
King Saud bin Abdulaziz University for Health Sciences
- Education
- Large
Riyadh, Saudi Arabia
Nintex helped King Saud bin Abdulaziz University for Health Sciences automate their student scholarship application process. The university faced delays... due to a paper-based system. By implementing 27 automated workflows, they improved accuracy and efficiency. This move supports their goal of becoming 100% paperless. The automation made the student clearance process faster and more reliable.
Busy Bees Asia used Nintex Process Platform to automate IT provisioning for 2,000 employees across 80+ locations. Before Nintex, manual... processes slowed onboarding and increased errors. Nintex Workflow and Forms now handle employee access, approvals, and account setup. New hires get the tools they need on day one. The process is faster, more accurate, and scalable for growth. HR can also manage role changes and departures with automated workflows.
Insurance Case Studies and Customer Success Stories with DocGen®
Wawanesa Insurance
- Insurance
- Large
Winnipeg, Canada
Nintex full-cycle automation helped Wawanesa Insurance save $1 million. The company used process discovery and robotic process automation to reduce... manual tasks for brokers and employees. This freed up time so staff could focus on delivering value to members. Wawanesa gained visibility into bottlenecks and improved process efficiency. The result was better member experiences and a strong return on investment.
Insurance Fraud Bureau of Massachusetts
- Insurance
- Small
Boston, USA
Nintex Advanced Workflow helped the Insurance Fraud Bureau of Massachusetts cut document handling time by 80%. The bureau used to... print and manually review thousands of documents for each fraud case. Now, they scan documents and store them in a central SharePoint library. This automation saves a week per investigation and $5,000 a year in printing costs. Staff can access case files faster and work more efficiently.
Chaucer Syndicates used Nintex Automation K2 to automate risk analytics reporting. Their small team handled over 1,000 global requests each... year. Before, they managed data manually with emails and spreadsheets. The new workflow saved more than 600 employee hours yearly. On-time report delivery rose from 90% to 99%. Underwriters now see real-time status and are more satisfied.
Aioi Nissay Dowa Insurance Company Australia Pty Ltd (ADICA)
- Insurance
- Small
Sydney, Australia
Nintex Process Manager helped Aioi Nissay Dowa Insurance improve risk management and compliance. ADICA used the tool to link risk... and compliance requirements directly to business processes. This made it easier to meet regulatory obligations and train new staff. The company now has a central database for policies and processes, improving audit trails and transparency. Staff are more aware of risks and actively engage in risk mitigation.
Accident Compensation Corporation New Zealand (ACC)
- Insurance
- Large
Wellington, New Zealand
Nintex Process Manager helped ACC New Zealand create a single source of truth for process documentation. ACC used the tool... to map and manage key processes, making information easy to find and update. Over 1,230 content pages were documented, supporting 3,500 staff who process more than two million claims each year. Staff can now take ownership of processes and improve service for clients. The solution led to better process consistency and continuous improvement.
Matchis Foundation
- Hospital & Health Care
- Small
Leiden, Netherlands
Nintex Automation K2 helped Matchis Foundation process more stem cell donor requests with the same team size. The foundation automated... donor management, reducing manual data entry and saving up to 75 minutes per matched donor. The solution enabled Matchis to handle up to 40 donor requests per month, saving 90 hours monthly. This efficiency led to 250 successful stem cell donations in 2020, 50 more than previous years. The workflow ensures compliance with Dutch and EU regulations and improves team collaboration.
Care1st Health Plan Arizona
- Hospital & Health Care
- Medium
Phoenix, USA
Care1st Health Plan Arizona used Nintex RPA to automate provider record updates and claims processing. The company faced a surge... in data entry needs after expanding into Pima County, increasing enrollment by 20,000. Nintex RPA replaced unreliable macros, updating over 43,000 provider records automatically. Claims approval speed rose from 3 to 20 per minute, and NDC code updates dropped from hours to just 1 minute. Automation freed staff for higher-value work and improved data accuracy.
Nintex helped BioTissue fix its slow, manual sales process. Sales reps used to collect nearly 20 data points for each... order, making it hard to serve healthcare professionals quickly. With Nintex, BioTissue built a custom CPQ app in just eight weeks. The new app integrates with Salesforce and guides reps through orders. It also streamlines approval and payment steps. Reporting accuracy improved and sales KPIs are now easier to track.
University of Maryland Upper Chesapeake Health
- Hospital & Health Care
- Large
Bel Air, USA
Nintex Advanced Workflow helped University of Maryland Upper Chesapeake Health automate HR onboarding. Manual processes slowed productivity and made compliance... harder. With Nintex, HR staff now fill out a form in 10 minutes to trigger new employee accounts and access. Automation reduced IT workload and minimized errors. Staff can now focus more on patient care instead of admin tasks.
Retail Case Studies and Customer Success Stories with DocGen®
Yamaha Corporation of America
- Retail
- Large
Buena Park, USA
Nintex DocGen for Salesforce helped Yamaha Corporation of America cut contract creation time from weeks to minutes. The company automated... its contract management and credit application processes, reducing manual work and errors. Employees now generate document packages directly from Salesforce, streamlining workflows and improving turnaround times. This digital transformation shortened Yamaha's quote-to-cash cycle by weeks or months. The solution integrates with Salesforce and DocuSign, minimizing training needs.
Nintex Automation K2 helped STIHL Australia automate their CapEx process. Before, they used paper forms and manual steps that slowed... work. With automation, they saw a 25–30% improvement in delivery speed. The new workflow increased transparency and made it easy to track form status online. Employees now spend less time following up and more time on important tasks.
Nintex Process Management helped McDonald's New Zealand manage HR processes for 9,000 employees. The tool provided a central place for... process documents and work instructions. HR teams could quickly update processes to match new laws. Staff found it easier to handle employee matters and find information. The solution reduced HR workload and improved compliance across 152 locations.
Nintex K2 Five helped LVMH Italia fix slow invoicing and approvals for 1,500 retail vendors. Before, missing invoice references delayed... payments and hurt cash flow. Now, automated workflows ensure correct invoices and faster payments. Retailer satisfaction and cash flow improved. LVMH Italia reduced Days Sales Outstanding by one day each month, saving €250,000–€300,000 in credit.
Nintex helped Zain Jordan automate complex compliance and governance processes. The company faced growing challenges as it expanded, with manual... workflows slowing operations and risking customer loss. By using Nintex, Zain Jordan streamlined compliance checks, improved data integrity, and enabled remote teams to work securely. Automation freed employees from paperwork, letting them focus on higher-value tasks. The result was faster, more accurate compliance and a boost in employee satisfaction.
Wataniya Mobile used Nintex Advanced Workflow and Modern Forms to automate business processes. The company integrated Oracle ERP, SAP, and... SharePoint with Nintex to manage HR, marketing, and customer service workflows. They achieved a 300% improvement in efficiency and saved $100,000 in HR form printing costs. Mobile forms improved productivity and user satisfaction. Nintex automation helped Wataniya Mobile focus on serving clients, not managing processes.
Nintex Automation Cloud helped Asiacell cut its product lifecycle management workflow from five months to just one to two weeks. Asiacell automated 60... digital workflows, including complex approval processes, to manage product development. The company now saves an average of 16 hours per process. This automation improved KPI tracking and reduced lost or duplicated work. Asiacell serves 97% of the Iraqi telecom market with 12.5 million customers.
Virgin Australia
- Transportation/Trucking/Railroad
- Large
Brisbane, Australia
Virgin Australia used Nintex to automate workflows and replace manual forms. The airline switched from emails and Word documents to... online forms, making data collection faster and easier to track. Nintex became the central platform for managing workflows and process visibility. Teams can now build and manage their own automation needs. Employees spend less time on paperwork and more on impactful work.
Wizz Air
- Transportation/Trucking/Railroad
- Large
Budapest, Hungary
Wizz Air used Nintex Process Management to map and manage over 1,100 business processes. The airline needed a tool to... standardize and centralize procedures for more than 4,500 employees. Nintex helped Wizz Air document all 150 core processes in the first year. This enabled a process-driven culture and supported continuous improvement. Wizz Air now delivers great flight experiences at low cost by eliminating waste and improving efficiency.
Christchurch International Airport Limited
- Transportation/Trucking/Railroad
- Medium
Christchurch, New Zealand
Nintex Process Manager helped Christchurch International Airport Limited document and standardize business processes. The airport needed a central source for... process information and a consistent approach to process management. Nintex Process Manager supported the transition to a new ERP system by creating a central knowledge base. Teams used this tool to refine and update processes, improving communication and change management. Staff could easily adapt to new workflows, ensuring smooth daily operations during the ERP rollout.
Talkdesk
- Information Technology And Services
- Medium
San Francisco, USA
Talkdesk used Nintex to build a custom pre-sales application in Salesforce. Before, they tracked data in spreadsheets and shared drives,... which slowed growth. With Nintex, they created a single place for all pre-sales data. The new app made reporting easier and improved team adoption. Now, Talkdesk can scale sales and professional services more efficiently.
IOZ used Nintex Process Management to overhaul its quality management system. The company mapped 100 internal processes, then reduced them... to 42, cutting process count by 58%. Employees gained clarity on their roles and responsibilities. IOZ doubled its profitability after streamlining operations. The solution also improved onboarding and effectiveness for new hires in marketing and HR.
KBR
- Information Technology And Services
- Very Large
Houston, USA
KBR used Nintex to replace a paper-based travel approval system. The new Travel Management Plan delivers custom safety and emergency... info to employees. Compliance with travel documentation rose from 70% to 99%. Booking compliance through approved agencies increased to 90%. The solution uses Nintex Forms and Workflow to automate approvals and provide real-time risk data. KBR now gains better insight for risk management and employee safety.
Consumer Goods Case Studies and Customer Success Stories with DocGen®
Basamh Group
- Consumer Goods
- Large
Jeddah, Saudi Arabia
Nintex helped Basamh Group automate order capture, reducing processing time by 95%. The process went from three days to just... one hour. Employees now spend less time on repetitive tasks and more on valuable work. The automation improved customer responsiveness and increased productivity. Basamh Group can now handle more orders with better accuracy and visibility.
Nintex Automation Cloud helped Treasury Wine Estates migrate workflows from SharePoint after Microsoft deprecated its workflow engine. The team streamlined... processes, reduced workflow failures, and saved time for employees. Nintex’s no-code platform empowered business users to build and test workflows easily. The migration improved governance and provided more flexibility. Treasury Wine Estates now plans to automate more processes using Nintex.
Entertainment Case Studies and Customer Success Stories with DocGen®
Tipsport
- Entertainment
- Small
Czech Republic
Nintex Automation K2 helped Tipsport, the largest betting agency in the Czech Republic, automate its invoice management process. Before, invoice approvals... took days or weeks and lacked visibility. Now, 100-150 employees use the automated workflow each month, with 300 authorized to enter invoices. Managers get alerts and can approve payments from any device. The process now takes just minutes, giving better oversight and timely payments.
Oil & Energy Case Studies and Customer Success Stories with DocGen®
Premier Oil
- Oil & Energy
- Large
London, UK
Premier Oil used Nintex Advanced Workflow and Modern Forms for SharePoint to automate document management. The company needed to reduce... complexity and improve security for offshore operations in Vietnam. Nintex enabled mobile access to job documents and set document-level permissions. Approval times dropped from two days to a few hours. Managers now track documents and control access easily.
Research Case Studies and Customer Success Stories with DocGen®
Fisheries Research and Development Corporation (FRDC)
- Research
- Small
Canberra, Australia
Nintex Automation K2 helped FRDC cut operational costs by 70% in the first year. The organization needed a faster way... to manage and track research grant applications. FRDC replaced a slow, expensive legacy system with a dynamic online portal. The new solution enabled users to self-manage applications and integrated with Microsoft Dynamics CRM and SharePoint. User adoption rose by 50% in the first weeks, and ongoing annual savings reached 45%.
Real Estate Case Studies and Customer Success Stories with DocGen®
DAMAC
- Real Estate
- Large
Dubai, United Arab Emirates
Nintex helped DAMAC automate over 30 processes and 100 forms. DAMAC used Nintex's low code platform to centralize and streamline... operations. The company saw an 80% efficiency gain after removing manual processes. Developers found the platform easy to use for complex workflows. All activities are now managed in a single tool. DAMAC improved productivity across its large real estate business.
Apparel & Fashion Case Studies and Customer Success Stories with DocGen®
Lands' End
- Apparel & Fashion
- Large
Dodgeville, USA
Lands' End used Nintex Workflow Cloud to automate its custom order process for logoed apparel. Before Nintex, orders took six... to eight weeks and required manual steps, causing delays and high costs. With Nintex Forms and Workflows, Lands' End sped up order handling, reduced errors, and improved productivity. The company now tracks every step and has seen key metrics like time-to-benefit and accuracy improve. Lands' End deployed over 80 Nintex solutions, achieving an average 120% ROI in efficiency gains.
Pharmaceuticals Case Studies and Customer Success Stories with DocGen®
iNova Pharmaceuticals
- Pharmaceuticals
- Medium
Sydney, Australia
iNova Pharmaceuticals used Nintex to automate supply chain, HR, and finance processes. The company wanted to expand its brands and... reach new markets. Nintex helped iNova make vendor onboarding 30% faster. Staff now spend less time on manual tasks. Managers can track workflow status easily. iNova plans to automate more business processes with Nintex.
Other Industry Case Studies and Success Stories with DocGen®
Sonardyne
- Marine Technology
- Medium
UK
Nintex Process Manager helped Sonardyne standardize and streamline global operations. The company moved from manual process documentation to a unified... digital platform. This shift enabled faster audits and improved compliance across multiple locations. Teams now share best practices and adapt processes for local regulations. Training time for employees dropped due to intuitive tools and embedded videos. Sonardyne saw a cultural shift toward continuous improvement and process ownership.
Nintex RPA helped New Bedford Corporation automate patient data entry from their billing system. Before, staff spent up to eight... hours daily entering 1,000 records by hand. With Nintex RPA, data entry speed increased by 62%, reaching six records per minute. The automation saved the company from hiring two extra employees, saving up to $70,000 a year. Employees now focus on higher-value tasks, improving overall productivity.