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Hospitality Case Studies and Customer Success Stories with SurveySparrow NPS

OneTable - Hospitality

OneTable wanted to improve their Shabbat dinner experiences by gathering meaningful feedback. They faced challenges with their previous survey platform,... FormAssembly, which lacked customization and seamless integration with Salesforce. Switching to SurveySparrow, they achieved better survey customization and integration with Salesforce and Slack. This led to improved response rates and real-time feedback, enhancing guest engagement and experience. OneTable now uses SurveySparrow for broader organizational surveys, including employee engagement.

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Landscapes Golf Management - Hospitality

Landscapes Golf Management wanted to improve feedback response rates. They faced challenges with rigid survey designs and limited question types.... By using SurveySparrow, they customized surveys with videos and images, improving flexibility. This led to a 60% increase in feedback response rates. SurveySparrow's tools helped in various areas, including customer loyalty and event management.

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Pechanga Resort Casino - Hospitality

Pechanga Resort Casino wanted to improve guest satisfaction and track insights. They needed a tool to collect large volumes of... data without restrictive limits. SurveySparrow was chosen for its flexibility and ability to handle large data. Pechanga saw a 40% increase in survey responses and better ROI. They used smart lists to segment audiences and deliver personalized experiences, leading to higher engagement and satisfaction.

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OneTable - Hospitality

OneTable wanted to improve their Shabbat dinner experiences by gathering meaningful feedback. They faced challenges with their previous survey platform,... FormAssembly, which lacked customization and seamless integration with Salesforce. Switching to SurveySparrow, they achieved better survey customization and integration with Salesforce and Slack. This led to improved response rates and real-time feedback, enhancing guest engagement and experience. OneTable now uses SurveySparrow for broader organizational surveys, including employee engagement.

Read on →

Landscapes Golf Management - Hospitality

Landscapes Golf Management wanted to improve feedback response rates. They faced challenges with rigid survey designs and limited question types.... By using SurveySparrow, they customized surveys with videos and images, improving flexibility. This led to a 60% increase in feedback response rates. SurveySparrow's tools helped in various areas, including customer loyalty and event management.

Read on →

Pechanga Resort Casino - Hospitality

Pechanga Resort Casino wanted to improve guest satisfaction and track insights. They needed a tool to collect large volumes of... data without restrictive limits. SurveySparrow was chosen for its flexibility and ability to handle large data. Pechanga saw a 40% increase in survey responses and better ROI. They used smart lists to segment audiences and deliver personalized experiences, leading to higher engagement and satisfaction.

Read on →

OneTable - Hospitality

OneTable wanted to improve their Shabbat dinner experiences by gathering meaningful feedback. They faced challenges with their previous survey platform,... FormAssembly, which lacked customization and seamless integration with Salesforce. Switching to SurveySparrow, they achieved better survey customization and integration with Salesforce and Slack. This led to improved response rates and real-time feedback, enhancing guest engagement and experience. OneTable now uses SurveySparrow for broader organizational surveys, including employee engagement.

Read on →

Landscapes Golf Management - Hospitality

Landscapes Golf Management wanted to improve feedback response rates. They faced challenges with rigid survey designs and limited question types.... By using SurveySparrow, they customized surveys with videos and images, improving flexibility. This led to a 60% increase in feedback response rates. SurveySparrow's tools helped in various areas, including customer loyalty and event management.

Read on →

Pechanga Resort Casino - Hospitality

Pechanga Resort Casino wanted to improve guest satisfaction and track insights. They needed a tool to collect large volumes of... data without restrictive limits. SurveySparrow was chosen for its flexibility and ability to handle large data. Pechanga saw a 40% increase in survey responses and better ROI. They used smart lists to segment audiences and deliver personalized experiences, leading to higher engagement and satisfaction.

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Education Case Studies and Customer Success Stories with SurveySparrow NPS

University of Arkansas-Fort Smith - Education

SurveySparrow helped University of Arkansas-Fort Smith improve its leadership classes. The university needed a simple way to assess employee performance... and identify areas for improvement. SurveySparrow replaced manual assessments with an easy, reliable tool. Staff could now get detailed feedback and spot improvement areas quickly. The platform's chat-like interface and strong reporting made evaluations easier. UAFS now uses SurveySparrow every six months to keep improving its courses.

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AP LATAM - Education

AP LATAM wanted to understand student feedback better. They faced challenges with manual feedback collection and analysis. Using SurveySparrow, they... streamlined the process and improved feedback analysis. This led to a 16-point increase in NPS. They converted 8% of detractors and passives into promoters. Real-time data and sentiment analysis helped them act quickly and improve student experience.

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The PowerMBA - Education

SurveySparrow helped The PowerMBA improve lead capture. The company saw a 15% increase in survey response rates. They saved 300... engineering hours by using white-labeling and webhook integrations. The solution made campaigns seamless and reduced costs. The PowerMBA no longer needed heavy spending to get leads. The team found SurveySparrow to be a huge time-saver.

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University of Arkansas-Fort Smith - Education

SurveySparrow helped University of Arkansas-Fort Smith improve its leadership classes. The university needed a simple way to assess employee performance... and identify areas for improvement. SurveySparrow replaced manual assessments with an easy, reliable tool. Staff could now get detailed feedback and spot improvement areas quickly. The platform's chat-like interface and strong reporting made evaluations easier. UAFS now uses SurveySparrow every six months to keep improving its courses.

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AP LATAM - Education

AP LATAM wanted to understand student feedback better. They faced challenges with manual feedback collection and analysis. Using SurveySparrow, they... streamlined the process and improved feedback analysis. This led to a 16-point increase in NPS. They converted 8% of detractors and passives into promoters. Real-time data and sentiment analysis helped them act quickly and improve student experience.

Read on →

The PowerMBA - Education

SurveySparrow helped The PowerMBA improve lead capture. The company saw a 15% increase in survey response rates. They saved 300... engineering hours by using white-labeling and webhook integrations. The solution made campaigns seamless and reduced costs. The PowerMBA no longer needed heavy spending to get leads. The team found SurveySparrow to be a huge time-saver.

Read on →

University of Arkansas-Fort Smith - Education

SurveySparrow helped University of Arkansas-Fort Smith improve its leadership classes. The university needed a simple way to assess employee performance... and identify areas for improvement. SurveySparrow replaced manual assessments with an easy, reliable tool. Staff could now get detailed feedback and spot improvement areas quickly. The platform's chat-like interface and strong reporting made evaluations easier. UAFS now uses SurveySparrow every six months to keep improving its courses.

Read on →

AP LATAM - Education

AP LATAM wanted to understand student feedback better. They faced challenges with manual feedback collection and analysis. Using SurveySparrow, they... streamlined the process and improved feedback analysis. This led to a 16-point increase in NPS. They converted 8% of detractors and passives into promoters. Real-time data and sentiment analysis helped them act quickly and improve student experience.

Read on →

The PowerMBA - Education

SurveySparrow helped The PowerMBA improve lead capture. The company saw a 15% increase in survey response rates. They saved 300... engineering hours by using white-labeling and webhook integrations. The solution made campaigns seamless and reduced costs. The PowerMBA no longer needed heavy spending to get leads. The team found SurveySparrow to be a huge time-saver.

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Consumer Goods Case Studies and Customer Success Stories with SurveySparrow NPS

Gujarat Cooperative Milk Marketing Federation Ltd. (Amul) - Consumer Goods

SurveySparrow helped Amul use 360-degree feedback to improve employee training. Amul set up custom roles and managed feedback groups with... SurveySparrow. Real-time tracking let them adjust deadlines and send reminders. Amul used the insights to create new training programs with top institutes. Personalized reports helped employees see their strengths and areas to grow. SurveySparrow's branded surveys and reports matched Amul's style and needs.

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wydr - Consumer Goods

SurveySparrow helped wydr automate post-event surveys, replacing slow paper forms. Wydr used features like recurring surveys and audience management to... collect feedback easily. The switch saved time and improved event feedback. Wydr saw a 20% increase in customer engagement and website traffic. They received 3185 responses with a 65% completion rate.

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Godrej Consumer Products - Consumer Goods

SurveySparrow helped Godrej Consumer Products improve employee engagement during the pandemic. Godrej needed a tool that offered real-time data, strong... customization, and a mobile-friendly experience. SurveySparrow replaced their old chatbot and enabled a 70% increase in survey responses. Employees felt heard, and leadership gained valuable insights. The platform went live in just 15 days and became a key part of internal communication.

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Gujarat Cooperative Milk Marketing Federation Ltd. (Amul) - Consumer Goods

SurveySparrow helped Amul use 360-degree feedback to improve employee training. Amul set up custom roles and managed feedback groups with... SurveySparrow. Real-time tracking let them adjust deadlines and send reminders. Amul used the insights to create new training programs with top institutes. Personalized reports helped employees see their strengths and areas to grow. SurveySparrow's branded surveys and reports matched Amul's style and needs.

Read on →

wydr - Consumer Goods

SurveySparrow helped wydr automate post-event surveys, replacing slow paper forms. Wydr used features like recurring surveys and audience management to... collect feedback easily. The switch saved time and improved event feedback. Wydr saw a 20% increase in customer engagement and website traffic. They received 3185 responses with a 65% completion rate.

Read on →

Godrej Consumer Products - Consumer Goods

SurveySparrow helped Godrej Consumer Products improve employee engagement during the pandemic. Godrej needed a tool that offered real-time data, strong... customization, and a mobile-friendly experience. SurveySparrow replaced their old chatbot and enabled a 70% increase in survey responses. Employees felt heard, and leadership gained valuable insights. The platform went live in just 15 days and became a key part of internal communication.

Read on →

Gujarat Cooperative Milk Marketing Federation Ltd. (Amul) - Consumer Goods

SurveySparrow helped Amul use 360-degree feedback to improve employee training. Amul set up custom roles and managed feedback groups with... SurveySparrow. Real-time tracking let them adjust deadlines and send reminders. Amul used the insights to create new training programs with top institutes. Personalized reports helped employees see their strengths and areas to grow. SurveySparrow's branded surveys and reports matched Amul's style and needs.

Read on →

wydr - Consumer Goods

SurveySparrow helped wydr automate post-event surveys, replacing slow paper forms. Wydr used features like recurring surveys and audience management to... collect feedback easily. The switch saved time and improved event feedback. Wydr saw a 20% increase in customer engagement and website traffic. They received 3185 responses with a 65% completion rate.

Read on →

Godrej Consumer Products - Consumer Goods

SurveySparrow helped Godrej Consumer Products improve employee engagement during the pandemic. Godrej needed a tool that offered real-time data, strong... customization, and a mobile-friendly experience. SurveySparrow replaced their old chatbot and enabled a 70% increase in survey responses. Employees felt heard, and leadership gained valuable insights. The platform went live in just 15 days and became a key part of internal communication.

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Information Technology and Services Case Studies and Customer Success Stories with SurveySparrow NPS

Brella - Information Technology And Services

SurveySparrow helped Brella improve customer experience with a simple, chat-like survey interface. Brella struggled with low engagement and complex survey... tools before. After switching to SurveySparrow, they collected 4600 responses and made faster, data-driven decisions. The new platform let them resolve customer issues in less than half the time. Brella used the feedback to prioritize new features and boost customer engagement.

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Mphasis - Information Technology And Services

SurveySparrow helped Mphasis improve employee engagement. Mphasis faced slow survey processes and low participation with their old tool. SurveySparrow let... them create engaging, conversational surveys. Employees found the surveys easy and fun to complete. The survey completion rate rose to over 40%. Mphasis quickly gathered feedback and improved employee experience.

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N-iX - Information Technology And Services

SurveySparrow helped N-iX improve customer feedback with automated NPS surveys. N-iX switched from a basic tool to SurveySparrow for better... survey management and insights. The platform let them personalize and automate emails, track detractors, and export data to PowerBI. N-iX closed feedback loops faster and managed their NPS program more easily. They valued round-the-clock support and easy access to survey data.

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Brella - Information Technology And Services

SurveySparrow helped Brella improve customer experience with a simple, chat-like survey interface. Brella struggled with low engagement and complex survey... tools before. After switching to SurveySparrow, they collected 4600 responses and made faster, data-driven decisions. The new platform let them resolve customer issues in less than half the time. Brella used the feedback to prioritize new features and boost customer engagement.

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Mphasis - Information Technology And Services

SurveySparrow helped Mphasis improve employee engagement. Mphasis faced slow survey processes and low participation with their old tool. SurveySparrow let... them create engaging, conversational surveys. Employees found the surveys easy and fun to complete. The survey completion rate rose to over 40%. Mphasis quickly gathered feedback and improved employee experience.

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N-iX - Information Technology And Services

SurveySparrow helped N-iX improve customer feedback with automated NPS surveys. N-iX switched from a basic tool to SurveySparrow for better... survey management and insights. The platform let them personalize and automate emails, track detractors, and export data to PowerBI. N-iX closed feedback loops faster and managed their NPS program more easily. They valued round-the-clock support and easy access to survey data.

Read on →

Brella - Information Technology And Services

SurveySparrow helped Brella improve customer experience with a simple, chat-like survey interface. Brella struggled with low engagement and complex survey... tools before. After switching to SurveySparrow, they collected 4600 responses and made faster, data-driven decisions. The new platform let them resolve customer issues in less than half the time. Brella used the feedback to prioritize new features and boost customer engagement.

Read on →

Mphasis - Information Technology And Services

SurveySparrow helped Mphasis improve employee engagement. Mphasis faced slow survey processes and low participation with their old tool. SurveySparrow let... them create engaging, conversational surveys. Employees found the surveys easy and fun to complete. The survey completion rate rose to over 40%. Mphasis quickly gathered feedback and improved employee experience.

Read on →

N-iX - Information Technology And Services

SurveySparrow helped N-iX improve customer feedback with automated NPS surveys. N-iX switched from a basic tool to SurveySparrow for better... survey management and insights. The platform let them personalize and automate emails, track detractors, and export data to PowerBI. N-iX closed feedback loops faster and managed their NPS program more easily. They valued round-the-clock support and easy access to survey data.

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Financial Services Case Studies and Customer Success Stories with SurveySparrow NPS

Cashfree Payments - Financial Services

SurveySparrow helped Cashfree Payments boost their NPS by 20 points and triple their response rates. Cashfree used personalized NPS surveys... and web embeds to collect feedback from merchants. The new system made it easier for merchants to share their thoughts and for Cashfree to see pain points. Teams used these insights to make support more visible and improve onboarding. Cashfree now plans to use advanced reporting and workflows to automate follow-ups and resolve issues faster.

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Paysafe - Financial Services

SurveySparrow helped Paysafe improve their merchant satisfaction surveys. Paysafe wanted easier survey design, more question types, and better reporting. SurveySparrow... made it simple to create attractive surveys and analyze results. Paysafe saw a 40.9% survey response rate. The customer support team was helpful and quick to implement suggestions. Paysafe and their stakeholders were very happy with the new surveys.

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Cashfree Payments - Financial Services

SurveySparrow helped Cashfree Payments boost their NPS by 20 points and triple their response rates. Cashfree used personalized NPS surveys... and web embeds to collect feedback from merchants. The new system made it easier for merchants to share their thoughts and for Cashfree to see pain points. Teams used these insights to make support more visible and improve onboarding. Cashfree now plans to use advanced reporting and workflows to automate follow-ups and resolve issues faster.

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Paysafe - Financial Services

SurveySparrow helped Paysafe improve their merchant satisfaction surveys. Paysafe wanted easier survey design, more question types, and better reporting. SurveySparrow... made it simple to create attractive surveys and analyze results. Paysafe saw a 40.9% survey response rate. The customer support team was helpful and quick to implement suggestions. Paysafe and their stakeholders were very happy with the new surveys.

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Cashfree Payments - Financial Services

SurveySparrow helped Cashfree Payments boost their NPS by 20 points and triple their response rates. Cashfree used personalized NPS surveys... and web embeds to collect feedback from merchants. The new system made it easier for merchants to share their thoughts and for Cashfree to see pain points. Teams used these insights to make support more visible and improve onboarding. Cashfree now plans to use advanced reporting and workflows to automate follow-ups and resolve issues faster.

Read on →

Paysafe - Financial Services

SurveySparrow helped Paysafe improve their merchant satisfaction surveys. Paysafe wanted easier survey design, more question types, and better reporting. SurveySparrow... made it simple to create attractive surveys and analyze results. Paysafe saw a 40.9% survey response rate. The customer support team was helpful and quick to implement suggestions. Paysafe and their stakeholders were very happy with the new surveys.

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Transportation/Trucking/Railroad Case Studies and Customer Success Stories with SurveySparrow NPS

Paack - Transportation/trucking/railroad

SurveySparrow helped Paack collect more customer feedback with 1-click email surveys. Paack needed a tool with embedded star ratings and... partial submissions. SurveySparrow offered these features and an easy-to-use platform. Paack doubled the number of orders rated and improved average ratings from 4.4 to 4.6 out of 5. The average survey response time dropped to 35 seconds.

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SOCAR - Transportation/trucking/railroad

SurveySparrow helped SOCAR, a car-sharing platform in Malaysia, double its customer survey responses. SOCAR used SurveySparrow to run NPS surveys... and monitor customer feedback in real time. The platform's dashboards and integrations made it easy to track and analyze data. SOCAR saw a 15% increase in response rates and higher customer engagement. The tool enabled smarter decisions and improved customer experience.

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Paack - Transportation/trucking/railroad

SurveySparrow helped Paack collect more customer feedback with 1-click email surveys. Paack needed a tool with embedded star ratings and... partial submissions. SurveySparrow offered these features and an easy-to-use platform. Paack doubled the number of orders rated and improved average ratings from 4.4 to 4.6 out of 5. The average survey response time dropped to 35 seconds.

Read on →

SOCAR - Transportation/trucking/railroad

SurveySparrow helped SOCAR, a car-sharing platform in Malaysia, double its customer survey responses. SOCAR used SurveySparrow to run NPS surveys... and monitor customer feedback in real time. The platform's dashboards and integrations made it easy to track and analyze data. SOCAR saw a 15% increase in response rates and higher customer engagement. The tool enabled smarter decisions and improved customer experience.

Read on →

Paack - Transportation/trucking/railroad

SurveySparrow helped Paack collect more customer feedback with 1-click email surveys. Paack needed a tool with embedded star ratings and... partial submissions. SurveySparrow offered these features and an easy-to-use platform. Paack doubled the number of orders rated and improved average ratings from 4.4 to 4.6 out of 5. The average survey response time dropped to 35 seconds.

Read on →

SOCAR - Transportation/trucking/railroad

SurveySparrow helped SOCAR, a car-sharing platform in Malaysia, double its customer survey responses. SOCAR used SurveySparrow to run NPS surveys... and monitor customer feedback in real time. The platform's dashboards and integrations made it easy to track and analyze data. SOCAR saw a 15% increase in response rates and higher customer engagement. The tool enabled smarter decisions and improved customer experience.

Read on →

Retail Case Studies and Customer Success Stories with SurveySparrow NPS

Meesho - Retail

Meesho used SurveySparrow to improve customer and seller experience. They saw a 7X increase in feedback reach. Satisfaction improved by... 10 percentage points. Meesho gained a deeper understanding of user needs.

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Decathlon - Retail

Decathlon used SurveySparrow to improve feedback rates. Feedback rates increased from 10% to 45%. Real-time feedback helped improve customer satisfaction.... Decathlon has over 1,600 stores in 69 countries.

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Meesho - Retail

Meesho used SurveySparrow to improve customer and seller experience. They saw a 7X increase in feedback reach. Satisfaction improved by... 10 percentage points. Meesho gained a deeper understanding of user needs.

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Decathlon - Retail

Decathlon used SurveySparrow to improve feedback rates. Feedback rates increased from 10% to 45%. Real-time feedback helped improve customer satisfaction.... Decathlon has over 1,600 stores in 69 countries.

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Meesho - Retail

Meesho used SurveySparrow to improve customer and seller experience. They saw a 7X increase in feedback reach. Satisfaction improved by... 10 percentage points. Meesho gained a deeper understanding of user needs.

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Decathlon - Retail

Decathlon used SurveySparrow to improve feedback rates. Feedback rates increased from 10% to 45%. Real-time feedback helped improve customer satisfaction.... Decathlon has over 1,600 stores in 69 countries.

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Real Estate Case Studies and Customer Success Stories with SurveySparrow NPS

Truliv - Real Estate

SurveySparrow helped Truliv improve its property ratings and customer experience. Truliv used SurveySparrow to manage reviews and collect feedback with... custom NPS and CSAT surveys. The platform made it easy to track and respond to resident sentiment. Truliv saw 95% of its properties rated 4 out of 5 or higher. NPS increased by 30%. CSAT scores also improved. The team now resolves issues faster and uses data to improve retention and referrals.

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Twin Health - Health Care

SurveySparrow helped Twin Health improve member experience by 3X. The company switched from Apptentive, where survey response rates were only... 5%. With SurveySparrow, response rates increased to 30% in one year. The team used chat-based surveys, in-app SDK, and custom branding. This made it easier to collect feedback and improve care team efficiency.

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Truliv - Real Estate

SurveySparrow helped Truliv improve its property ratings and customer experience. Truliv used SurveySparrow to manage reviews and collect feedback with... custom NPS and CSAT surveys. The platform made it easy to track and respond to resident sentiment. Truliv saw 95% of its properties rated 4 out of 5 or higher. NPS increased by 30%. CSAT scores also improved. The team now resolves issues faster and uses data to improve retention and referrals.

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Twin Health - Health Care

SurveySparrow helped Twin Health improve member experience by 3X. The company switched from Apptentive, where survey response rates were only... 5%. With SurveySparrow, response rates increased to 30% in one year. The team used chat-based surveys, in-app SDK, and custom branding. This made it easier to collect feedback and improve care team efficiency.

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Truliv - Real Estate

SurveySparrow helped Truliv improve its property ratings and customer experience. Truliv used SurveySparrow to manage reviews and collect feedback with... custom NPS and CSAT surveys. The platform made it easy to track and respond to resident sentiment. Truliv saw 95% of its properties rated 4 out of 5 or higher. NPS increased by 30%. CSAT scores also improved. The team now resolves issues faster and uses data to improve retention and referrals.

Read on →

Twin Health - Health Care

SurveySparrow helped Twin Health improve member experience by 3X. The company switched from Apptentive, where survey response rates were only... 5%. With SurveySparrow, response rates increased to 30% in one year. The team used chat-based surveys, in-app SDK, and custom branding. This made it easier to collect feedback and improve care team efficiency.

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Accounting Case Studies and Customer Success Stories with SurveySparrow NPS

Pacific Accounting & Business Services (PABS) - Accounting

PABS wanted better client feedback to improve relationships. They struggled with getting honest feedback due to close client ties and... lacked a structured system. SurveySparrow provided a solution with easy-to-use surveys and expert guidance. This helped PABS gather meaningful data quickly, identify client dissatisfaction early, and improve client satisfaction.

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Pacific Accounting & Business Services (PABS) - Accounting

PABS wanted better client feedback to improve relationships. They struggled with getting honest feedback due to close client ties and... lacked a structured system. SurveySparrow provided a solution with easy-to-use surveys and expert guidance. This helped PABS gather meaningful data quickly, identify client dissatisfaction early, and improve client satisfaction.

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Pacific Accounting & Business Services (PABS) - Accounting

PABS wanted better client feedback to improve relationships. They struggled with getting honest feedback due to close client ties and... lacked a structured system. SurveySparrow provided a solution with easy-to-use surveys and expert guidance. This helped PABS gather meaningful data quickly, identify client dissatisfaction early, and improve client satisfaction.

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Non-Profit Organization Management Case Studies and Customer Success Stories with SurveySparrow NPS

SRI International - Non Profit Organization Management

SurveySparrow helped SRI International collect over 1700 responses to study sleep patterns in adolescents. SRI needed a tool to send... surveys at specific times and automate data collection. SurveySparrow's recurring surveys and conversational interface made the process easy and efficient. SRI moved from paper surveys to an online platform, improving response rates and streamlining research. The support team quickly addressed SRI's needs, removing delays and roadblocks.

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SRI International - Non Profit Organization Management

SurveySparrow helped SRI International collect over 1700 responses to study sleep patterns in adolescents. SRI needed a tool to send... surveys at specific times and automate data collection. SurveySparrow's recurring surveys and conversational interface made the process easy and efficient. SRI moved from paper surveys to an online platform, improving response rates and streamlining research. The support team quickly addressed SRI's needs, removing delays and roadblocks.

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SRI International - Non Profit Organization Management

SurveySparrow helped SRI International collect over 1700 responses to study sleep patterns in adolescents. SRI needed a tool to send... surveys at specific times and automate data collection. SurveySparrow's recurring surveys and conversational interface made the process easy and efficient. SRI moved from paper surveys to an online platform, improving response rates and streamlining research. The support team quickly addressed SRI's needs, removing delays and roadblocks.

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Computer Software Case Studies and Customer Success Stories with SurveySparrow NPS

Vector Networks - Computer Software

SurveySparrow helped Vector Networks increase survey response rates. Vector Networks needed a better way to get feedback from customers at... different stages. They chose SurveySparrow for its conversational interface and easy email surveys. The tool made it simple to collect and analyze feedback. Vector Networks used the data to improve product maps and marketing. Embedding surveys in emails led to an instant rise in response rates.

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Vector Networks - Computer Software

SurveySparrow helped Vector Networks increase survey response rates. Vector Networks needed a better way to get feedback from customers at... different stages. They chose SurveySparrow for its conversational interface and easy email surveys. The tool made it simple to collect and analyze feedback. Vector Networks used the data to improve product maps and marketing. Embedding surveys in emails led to an instant rise in response rates.

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Vector Networks - Computer Software

SurveySparrow helped Vector Networks increase survey response rates. Vector Networks needed a better way to get feedback from customers at... different stages. They chose SurveySparrow for its conversational interface and easy email surveys. The tool made it simple to collect and analyze feedback. Vector Networks used the data to improve product maps and marketing. Embedding surveys in emails led to an instant rise in response rates.

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Telecommunications Case Studies and Customer Success Stories with SurveySparrow NPS

Exotel - Telecommunications

SurveySparrow helped Exotel boost their Net Promoter Score by 10%. Exotel used in-app surveys to collect direct feedback from end... users. This made data collection faster and reduced manual work. The feedback gave clear insights to improve their product. Exotel now makes better product decisions based on real user input.

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Exotel - Telecommunications

SurveySparrow helped Exotel boost their Net Promoter Score by 10%. Exotel used in-app surveys to collect direct feedback from end... users. This made data collection faster and reduced manual work. The feedback gave clear insights to improve their product. Exotel now makes better product decisions based on real user input.

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Exotel - Telecommunications

SurveySparrow helped Exotel boost their Net Promoter Score by 10%. Exotel used in-app surveys to collect direct feedback from end... users. This made data collection faster and reduced manual work. The feedback gave clear insights to improve their product. Exotel now makes better product decisions based on real user input.

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Hospital & Health Care Case Studies and Customer Success Stories with SurveySparrow NPS

TatvaCare - Hospital & Health Care

TatvaCare wanted to improve patient experience by collecting feedback at the right touchpoints. They faced challenges with their in-house tool,... losing 90% of responses due to internet reliance. SurveySparrow's offline survey feature solved this, allowing feedback collection without internet. This led to an 80% increase in response rates. TatvaCare could address patient concerns faster and make data-driven decisions, improving the care experience.

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TatvaCare - Hospital & Health Care

TatvaCare wanted to improve patient experience by collecting feedback at the right touchpoints. They faced challenges with their in-house tool,... losing 90% of responses due to internet reliance. SurveySparrow's offline survey feature solved this, allowing feedback collection without internet. This led to an 80% increase in response rates. TatvaCare could address patient concerns faster and make data-driven decisions, improving the care experience.

Read on →

TatvaCare - Hospital & Health Care

TatvaCare wanted to improve patient experience by collecting feedback at the right touchpoints. They faced challenges with their in-house tool,... losing 90% of responses due to internet reliance. SurveySparrow's offline survey feature solved this, allowing feedback collection without internet. This led to an 80% increase in response rates. TatvaCare could address patient concerns faster and make data-driven decisions, improving the care experience.

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Consumer Electronics Case Studies and Customer Success Stories with SurveySparrow NPS

Eros Group - Consumer Electronics

Eros Group wanted to improve customer experience and operational efficiency. They faced challenges with manual data collection and analysis. Eros... Group chose SurveySparrow to automate surveys and data collection. This led to higher response rates and better insights into their NPS score. The platform's analytics and support helped Eros Group's management access key insights quickly.

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Eros Group - Consumer Electronics

Eros Group wanted to improve customer experience and operational efficiency. They faced challenges with manual data collection and analysis. Eros... Group chose SurveySparrow to automate surveys and data collection. This led to higher response rates and better insights into their NPS score. The platform's analytics and support helped Eros Group's management access key insights quickly.

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Eros Group - Consumer Electronics

Eros Group wanted to improve customer experience and operational efficiency. They faced challenges with manual data collection and analysis. Eros... Group chose SurveySparrow to automate surveys and data collection. This led to higher response rates and better insights into their NPS score. The platform's analytics and support helped Eros Group's management access key insights quickly.

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Insurance Case Studies and Customer Success Stories with SurveySparrow NPS

Zuno General Insurance - Insurance

Zuno General Insurance wanted to improve customer experience by understanding customer sentiments better. They faced challenges with inefficient NPS data... tracking and limited support. By switching to SurveySparrow, they streamlined feedback analysis, reducing analysis time by 50%. This allowed quicker decision-making and improved process efficiency. The transformation empowered their customer experience team and strengthened their service delivery.

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Zuno General Insurance - Insurance

Zuno General Insurance wanted to improve customer experience by understanding customer sentiments better. They faced challenges with inefficient NPS data... tracking and limited support. By switching to SurveySparrow, they streamlined feedback analysis, reducing analysis time by 50%. This allowed quicker decision-making and improved process efficiency. The transformation empowered their customer experience team and strengthened their service delivery.

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Zuno General Insurance - Insurance

Zuno General Insurance wanted to improve customer experience by understanding customer sentiments better. They faced challenges with inefficient NPS data... tracking and limited support. By switching to SurveySparrow, they streamlined feedback analysis, reducing analysis time by 50%. This allowed quicker decision-making and improved process efficiency. The transformation empowered their customer experience team and strengthened their service delivery.

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Apparel & Fashion Case Studies and Customer Success Stories with SurveySparrow NPS

Miinto - Apparel & Fashion

SurveySparrow helped Miinto double their survey response rate. Miinto used SurveySparrow to run NPS surveys for both customers and partners.... The platform made it easier for people to give feedback, especially on mobile. Miinto gained better insights into what worked and what did not. This led to smarter decisions and higher satisfaction for both customers and partners.

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Miinto - Apparel & Fashion

SurveySparrow helped Miinto double their survey response rate. Miinto used SurveySparrow to run NPS surveys for both customers and partners.... The platform made it easier for people to give feedback, especially on mobile. Miinto gained better insights into what worked and what did not. This led to smarter decisions and higher satisfaction for both customers and partners.

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Miinto - Apparel & Fashion

SurveySparrow helped Miinto double their survey response rate. Miinto used SurveySparrow to run NPS surveys for both customers and partners.... The platform made it easier for people to give feedback, especially on mobile. Miinto gained better insights into what worked and what did not. This led to smarter decisions and higher satisfaction for both customers and partners.

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Marketing and Advertising Case Studies and Customer Success Stories with SurveySparrow NPS

SellThru - Marketing And Advertising

SellThru is a digital marketing agency in Dubai. They used SurveySparrow's NPS surveys. They achieved 100% survey completion. They improved... customer engagement. They monitored data in real-time.

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SellThru - Marketing And Advertising

SellThru is a digital marketing agency in Dubai. They used SurveySparrow's NPS surveys. They achieved 100% survey completion. They improved... customer engagement. They monitored data in real-time.

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SellThru - Marketing And Advertising

SellThru is a digital marketing agency in Dubai. They used SurveySparrow's NPS surveys. They achieved 100% survey completion. They improved... customer engagement. They monitored data in real-time.

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Sports Case Studies and Customer Success Stories with SurveySparrow NPS

South Sydney Rabbitohs - Sports

The South Sydney Rabbitohs used SurveySparrow to improve fan experience. They achieved a 100% survey completion rate. The club increased... their Net Promoter Score. They also improved member experience. SurveySparrow helped them make data-driven decisions.

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South Sydney Rabbitohs - Sports

The South Sydney Rabbitohs used SurveySparrow to improve fan experience. They achieved a 100% survey completion rate. The club increased... their Net Promoter Score. They also improved member experience. SurveySparrow helped them make data-driven decisions.

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South Sydney Rabbitohs - Sports

The South Sydney Rabbitohs used SurveySparrow to improve fan experience. They achieved a 100% survey completion rate. The club increased... their Net Promoter Score. They also improved member experience. SurveySparrow helped them make data-driven decisions.

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Other Industry Case Studies and Success Stories with SurveySparrow NPS

ImYoo - Biotechnology

ImYoo needed a way to streamline donor assessments and sample tracking. They faced challenges with donors being unsure about their... condition to donate, causing delays. ImYoo used SurveySparrow to create guided assessments and receive instant notifications. This helped donors assess their readiness and improved sample tracking. The solution captured partial responses, minimizing data loss. As a result, ImYoo improved efficiency and data quality, allowing them to scale their efforts.

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Furlenco - Home & Furniture

Furlenco wanted to improve customer engagement and insights. They used SurveySparrow to move beyond NPS surveys, adding CSAT and CES... tools. This helped them get a full view of customer needs. SurveySparrow's chat-based and single-page surveys increased response rates. Real-time dashboards helped share data quickly. Furlenco saw a big rise in survey adoption and better customer service.

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Tata Digital - Digital Services

Tata Digital wanted to improve customer service and increase their NPS and CSAT scores. Their old feedback tools were not... flexible enough. SurveySparrow provided customizable surveys and real-time analytics. This helped Tata Digital track NPS for major brands and gain actionable insights. As a result, they saw a significant improvement in customer experience metrics.

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ImYoo - Biotechnology

ImYoo needed a way to streamline donor assessments and sample tracking. They faced challenges with donors being unsure about their... condition to donate, causing delays. ImYoo used SurveySparrow to create guided assessments and receive instant notifications. This helped donors assess their readiness and improved sample tracking. The solution captured partial responses, minimizing data loss. As a result, ImYoo improved efficiency and data quality, allowing them to scale their efforts.

Read on →

Furlenco - Home & Furniture

Furlenco wanted to improve customer engagement and insights. They used SurveySparrow to move beyond NPS surveys, adding CSAT and CES... tools. This helped them get a full view of customer needs. SurveySparrow's chat-based and single-page surveys increased response rates. Real-time dashboards helped share data quickly. Furlenco saw a big rise in survey adoption and better customer service.

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Tata Digital - Digital Services

Tata Digital wanted to improve customer service and increase their NPS and CSAT scores. Their old feedback tools were not... flexible enough. SurveySparrow provided customizable surveys and real-time analytics. This helped Tata Digital track NPS for major brands and gain actionable insights. As a result, they saw a significant improvement in customer experience metrics.

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ImYoo - Biotechnology

ImYoo needed a way to streamline donor assessments and sample tracking. They faced challenges with donors being unsure about their... condition to donate, causing delays. ImYoo used SurveySparrow to create guided assessments and receive instant notifications. This helped donors assess their readiness and improved sample tracking. The solution captured partial responses, minimizing data loss. As a result, ImYoo improved efficiency and data quality, allowing them to scale their efforts.

Read on →

Furlenco - Home & Furniture

Furlenco wanted to improve customer engagement and insights. They used SurveySparrow to move beyond NPS surveys, adding CSAT and CES... tools. This helped them get a full view of customer needs. SurveySparrow's chat-based and single-page surveys increased response rates. Real-time dashboards helped share data quickly. Furlenco saw a big rise in survey adoption and better customer service.

Read on →

Tata Digital - Digital Services

Tata Digital wanted to improve customer service and increase their NPS and CSAT scores. Their old feedback tools were not... flexible enough. SurveySparrow provided customizable surveys and real-time analytics. This helped Tata Digital track NPS for major brands and gain actionable insights. As a result, they saw a significant improvement in customer experience metrics.

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