Survey Platform that turn customers into Promoters.
Hospitality Case Studies and Customer Success Stories with SurveySparrow NPS
Pechanga Resort Casino
- Hospitality
Pechanga Resort Casino wanted to improve guest satisfaction and track insights. They needed a tool to collect large volumes of data without restrictive limits. SurveySparrow was chosen for its flexib...ility and ability to handle large data. Pechanga saw a 40% increase in survey responses and better ROI. They used smart lists to segment audiences and deliver personalized experiences, leading to higher engagement and satisfaction.
Landscapes Golf Management wanted to improve feedback response rates. They faced challenges with rigid survey designs and limited question types. By using SurveySparrow, they customized surveys with ...videos and images, improving flexibility. This led to a 60% increase in feedback response rates. SurveySparrow's tools helped in various areas, including customer loyalty and event management.
OneTable wanted to improve their Shabbat dinner experiences by gathering meaningful feedback. They faced challenges with their previous survey platform, FormAssembly, which lacked customization and s...eamless integration with Salesforce. Switching to SurveySparrow, they achieved better survey customization and integration with Salesforce and Slack. This led to improved response rates and real-time feedback, enhancing guest engagement and experience. OneTable now uses SurveySparrow for broader organizational surveys, including employee engagement.
Pechanga Resort Casino wanted to improve guest satisfaction and track insights. They needed a tool to collect large volumes of data without restrictive limits. SurveySparrow was chosen for its flexib...ility and ability to handle large data. Pechanga saw a 40% increase in survey responses and better ROI. They used smart lists to segment audiences and deliver personalized experiences, leading to higher engagement and satisfaction.
Landscapes Golf Management wanted to improve feedback response rates. They faced challenges with rigid survey designs and limited question types. By using SurveySparrow, they customized surveys with ...videos and images, improving flexibility. This led to a 60% increase in feedback response rates. SurveySparrow's tools helped in various areas, including customer loyalty and event management.
OneTable wanted to improve their Shabbat dinner experiences by gathering meaningful feedback. They faced challenges with their previous survey platform, FormAssembly, which lacked customization and s...eamless integration with Salesforce. Switching to SurveySparrow, they achieved better survey customization and integration with Salesforce and Slack. This led to improved response rates and real-time feedback, enhancing guest engagement and experience. OneTable now uses SurveySparrow for broader organizational surveys, including employee engagement.
Pechanga Resort Casino wanted to improve guest satisfaction and track insights. They needed a tool to collect large volumes of data without restrictive limits. SurveySparrow was chosen for its flexib...ility and ability to handle large data. Pechanga saw a 40% increase in survey responses and better ROI. They used smart lists to segment audiences and deliver personalized experiences, leading to higher engagement and satisfaction.
Landscapes Golf Management wanted to improve feedback response rates. They faced challenges with rigid survey designs and limited question types. By using SurveySparrow, they customized surveys with ...videos and images, improving flexibility. This led to a 60% increase in feedback response rates. SurveySparrow's tools helped in various areas, including customer loyalty and event management.
OneTable wanted to improve their Shabbat dinner experiences by gathering meaningful feedback. They faced challenges with their previous survey platform, FormAssembly, which lacked customization and s...eamless integration with Salesforce. Switching to SurveySparrow, they achieved better survey customization and integration with Salesforce and Slack. This led to improved response rates and real-time feedback, enhancing guest engagement and experience. OneTable now uses SurveySparrow for broader organizational surveys, including employee engagement.
Education Case Studies and Customer Success Stories with SurveySparrow NPS
AP LATAM
- Education
AP LATAM wanted to understand student feedback better. They faced challenges with manual feedback collection and analysis. Using SurveySparrow, they streamlined the process and improved feedback anal...ysis. This led to a 16-point increase in NPS. They converted 8% of detractors and passives into promoters. Real-time data and sentiment analysis helped them act quickly and improve student experience.
SurveySparrow helped University of Arkansas-Fort Smith improve its leadership classes. The university needed a simple way to assess employee performance and identify areas for improvement. SurveySpar...row replaced manual assessments with an easy, reliable tool. Staff could now get detailed feedback and spot improvement areas quickly. The platform's chat-like interface and strong reporting made evaluations easier. UAFS now uses SurveySparrow every six months to keep improving its courses.
SurveySparrow helped The PowerMBA improve lead capture. The company saw a 15% increase in survey response rates. They saved 300 engineering hours by using white-labeling and webhook integrations. The... solution made campaigns seamless and reduced costs. The PowerMBA no longer needed heavy spending to get leads. The team found SurveySparrow to be a huge time-saver.
AP LATAM wanted to understand student feedback better. They faced challenges with manual feedback collection and analysis. Using SurveySparrow, they streamlined the process and improved feedback anal...ysis. This led to a 16-point increase in NPS. They converted 8% of detractors and passives into promoters. Real-time data and sentiment analysis helped them act quickly and improve student experience.
SurveySparrow helped University of Arkansas-Fort Smith improve its leadership classes. The university needed a simple way to assess employee performance and identify areas for improvement. SurveySpar...row replaced manual assessments with an easy, reliable tool. Staff could now get detailed feedback and spot improvement areas quickly. The platform's chat-like interface and strong reporting made evaluations easier. UAFS now uses SurveySparrow every six months to keep improving its courses.
SurveySparrow helped The PowerMBA improve lead capture. The company saw a 15% increase in survey response rates. They saved 300 engineering hours by using white-labeling and webhook integrations. The... solution made campaigns seamless and reduced costs. The PowerMBA no longer needed heavy spending to get leads. The team found SurveySparrow to be a huge time-saver.
AP LATAM wanted to understand student feedback better. They faced challenges with manual feedback collection and analysis. Using SurveySparrow, they streamlined the process and improved feedback anal...ysis. This led to a 16-point increase in NPS. They converted 8% of detractors and passives into promoters. Real-time data and sentiment analysis helped them act quickly and improve student experience.
SurveySparrow helped University of Arkansas-Fort Smith improve its leadership classes. The university needed a simple way to assess employee performance and identify areas for improvement. SurveySpar...row replaced manual assessments with an easy, reliable tool. Staff could now get detailed feedback and spot improvement areas quickly. The platform's chat-like interface and strong reporting made evaluations easier. UAFS now uses SurveySparrow every six months to keep improving its courses.
SurveySparrow helped The PowerMBA improve lead capture. The company saw a 15% increase in survey response rates. They saved 300 engineering hours by using white-labeling and webhook integrations. The... solution made campaigns seamless and reduced costs. The PowerMBA no longer needed heavy spending to get leads. The team found SurveySparrow to be a huge time-saver.
SurveySparrow helped Amul use 360-degree feedback to improve employee training. Amul set up custom roles and managed feedback groups with SurveySparrow. Real-time tracking let them adjust deadlines a...nd send reminders. Amul used the insights to create new training programs with top institutes. Personalized reports helped employees see their strengths and areas to grow. SurveySparrow's branded surveys and reports matched Amul's style and needs.
SurveySparrow helped Godrej Consumer Products improve employee engagement during the pandemic. Godrej needed a tool that offered real-time data, strong customization, and a mobile-friendly experience.... SurveySparrow replaced their old chatbot and enabled a 70% increase in survey responses. Employees felt heard, and leadership gained valuable insights. The platform went live in just 15 days and became a key part of internal communication.
SurveySparrow helped wydr automate post-event surveys, replacing slow paper forms. Wydr used features like recurring surveys and audience management to collect feedback easily. The switch saved time ...and improved event feedback. Wydr saw a 20% increase in customer engagement and website traffic. They received 3185 responses with a 65% completion rate.
SurveySparrow helped Amul use 360-degree feedback to improve employee training. Amul set up custom roles and managed feedback groups with SurveySparrow. Real-time tracking let them adjust deadlines a...nd send reminders. Amul used the insights to create new training programs with top institutes. Personalized reports helped employees see their strengths and areas to grow. SurveySparrow's branded surveys and reports matched Amul's style and needs.
SurveySparrow helped Godrej Consumer Products improve employee engagement during the pandemic. Godrej needed a tool that offered real-time data, strong customization, and a mobile-friendly experience.... SurveySparrow replaced their old chatbot and enabled a 70% increase in survey responses. Employees felt heard, and leadership gained valuable insights. The platform went live in just 15 days and became a key part of internal communication.
SurveySparrow helped wydr automate post-event surveys, replacing slow paper forms. Wydr used features like recurring surveys and audience management to collect feedback easily. The switch saved time ...and improved event feedback. Wydr saw a 20% increase in customer engagement and website traffic. They received 3185 responses with a 65% completion rate.
SurveySparrow helped Amul use 360-degree feedback to improve employee training. Amul set up custom roles and managed feedback groups with SurveySparrow. Real-time tracking let them adjust deadlines a...nd send reminders. Amul used the insights to create new training programs with top institutes. Personalized reports helped employees see their strengths and areas to grow. SurveySparrow's branded surveys and reports matched Amul's style and needs.
SurveySparrow helped Godrej Consumer Products improve employee engagement during the pandemic. Godrej needed a tool that offered real-time data, strong customization, and a mobile-friendly experience.... SurveySparrow replaced their old chatbot and enabled a 70% increase in survey responses. Employees felt heard, and leadership gained valuable insights. The platform went live in just 15 days and became a key part of internal communication.
SurveySparrow helped wydr automate post-event surveys, replacing slow paper forms. Wydr used features like recurring surveys and audience management to collect feedback easily. The switch saved time ...and improved event feedback. Wydr saw a 20% increase in customer engagement and website traffic. They received 3185 responses with a 65% completion rate.
SurveySparrow helped N-iX improve customer feedback with automated NPS surveys. N-iX switched from a basic tool to SurveySparrow for better survey management and insights. The platform let them perso...nalize and automate emails, track detractors, and export data to PowerBI. N-iX closed feedback loops faster and managed their NPS program more easily. They valued round-the-clock support and easy access to survey data.
SurveySparrow helped Mphasis improve employee engagement. Mphasis faced slow survey processes and low participation with their old tool. SurveySparrow let them create engaging, conversational surveys.... Employees found the surveys easy and fun to complete. The survey completion rate rose to over 40%. Mphasis quickly gathered feedback and improved employee experience.
SurveySparrow helped Brella improve customer experience with a simple, chat-like survey interface. Brella struggled with low engagement and complex survey tools before. After switching to SurveySparr...ow, they collected 4600 responses and made faster, data-driven decisions. The new platform let them resolve customer issues in less than half the time. Brella used the feedback to prioritize new features and boost customer engagement.
SurveySparrow helped N-iX improve customer feedback with automated NPS surveys. N-iX switched from a basic tool to SurveySparrow for better survey management and insights. The platform let them perso...nalize and automate emails, track detractors, and export data to PowerBI. N-iX closed feedback loops faster and managed their NPS program more easily. They valued round-the-clock support and easy access to survey data.
SurveySparrow helped Mphasis improve employee engagement. Mphasis faced slow survey processes and low participation with their old tool. SurveySparrow let them create engaging, conversational surveys.... Employees found the surveys easy and fun to complete. The survey completion rate rose to over 40%. Mphasis quickly gathered feedback and improved employee experience.
SurveySparrow helped Brella improve customer experience with a simple, chat-like survey interface. Brella struggled with low engagement and complex survey tools before. After switching to SurveySparr...ow, they collected 4600 responses and made faster, data-driven decisions. The new platform let them resolve customer issues in less than half the time. Brella used the feedback to prioritize new features and boost customer engagement.
SurveySparrow helped N-iX improve customer feedback with automated NPS surveys. N-iX switched from a basic tool to SurveySparrow for better survey management and insights. The platform let them perso...nalize and automate emails, track detractors, and export data to PowerBI. N-iX closed feedback loops faster and managed their NPS program more easily. They valued round-the-clock support and easy access to survey data.
SurveySparrow helped Mphasis improve employee engagement. Mphasis faced slow survey processes and low participation with their old tool. SurveySparrow let them create engaging, conversational surveys.... Employees found the surveys easy and fun to complete. The survey completion rate rose to over 40%. Mphasis quickly gathered feedback and improved employee experience.
SurveySparrow helped Brella improve customer experience with a simple, chat-like survey interface. Brella struggled with low engagement and complex survey tools before. After switching to SurveySparr...ow, they collected 4600 responses and made faster, data-driven decisions. The new platform let them resolve customer issues in less than half the time. Brella used the feedback to prioritize new features and boost customer engagement.
Financial Services Case Studies and Customer Success Stories with SurveySparrow NPS
Cashfree Payments
- Financial Services
SurveySparrow helped Cashfree Payments boost their NPS by 20 points and triple their response rates. Cashfree used personalized NPS surveys and web embeds to collect feedback from merchants. The new ...system made it easier for merchants to share their thoughts and for Cashfree to see pain points. Teams used these insights to make support more visible and improve onboarding. Cashfree now plans to use advanced reporting and workflows to automate follow-ups and resolve issues faster.
SurveySparrow helped Paysafe improve their merchant satisfaction surveys. Paysafe wanted easier survey design, more question types, and better reporting. SurveySparrow made it simple to create attrac...tive surveys and analyze results. Paysafe saw a 40.9% survey response rate. The customer support team was helpful and quick to implement suggestions. Paysafe and their stakeholders were very happy with the new surveys.
SurveySparrow helped Cashfree Payments boost their NPS by 20 points and triple their response rates. Cashfree used personalized NPS surveys and web embeds to collect feedback from merchants. The new ...system made it easier for merchants to share their thoughts and for Cashfree to see pain points. Teams used these insights to make support more visible and improve onboarding. Cashfree now plans to use advanced reporting and workflows to automate follow-ups and resolve issues faster.
SurveySparrow helped Paysafe improve their merchant satisfaction surveys. Paysafe wanted easier survey design, more question types, and better reporting. SurveySparrow made it simple to create attrac...tive surveys and analyze results. Paysafe saw a 40.9% survey response rate. The customer support team was helpful and quick to implement suggestions. Paysafe and their stakeholders were very happy with the new surveys.
SurveySparrow helped Cashfree Payments boost their NPS by 20 points and triple their response rates. Cashfree used personalized NPS surveys and web embeds to collect feedback from merchants. The new ...system made it easier for merchants to share their thoughts and for Cashfree to see pain points. Teams used these insights to make support more visible and improve onboarding. Cashfree now plans to use advanced reporting and workflows to automate follow-ups and resolve issues faster.
SurveySparrow helped Paysafe improve their merchant satisfaction surveys. Paysafe wanted easier survey design, more question types, and better reporting. SurveySparrow made it simple to create attrac...tive surveys and analyze results. Paysafe saw a 40.9% survey response rate. The customer support team was helpful and quick to implement suggestions. Paysafe and their stakeholders were very happy with the new surveys.
SurveySparrow helped SOCAR, a car-sharing platform in Malaysia, double its customer survey responses. SOCAR used SurveySparrow to run NPS surveys and monitor customer feedback in real time. The platf...orm's dashboards and integrations made it easy to track and analyze data. SOCAR saw a 15% increase in response rates and higher customer engagement. The tool enabled smarter decisions and improved customer experience.
SurveySparrow helped Paack collect more customer feedback with 1-click email surveys. Paack needed a tool with embedded star ratings and partial submissions. SurveySparrow offered these features and ...an easy-to-use platform. Paack doubled the number of orders rated and improved average ratings from 4.4 to 4.6 out of 5. The average survey response time dropped to 35 seconds.
SurveySparrow helped SOCAR, a car-sharing platform in Malaysia, double its customer survey responses. SOCAR used SurveySparrow to run NPS surveys and monitor customer feedback in real time. The platf...orm's dashboards and integrations made it easy to track and analyze data. SOCAR saw a 15% increase in response rates and higher customer engagement. The tool enabled smarter decisions and improved customer experience.
SurveySparrow helped Paack collect more customer feedback with 1-click email surveys. Paack needed a tool with embedded star ratings and partial submissions. SurveySparrow offered these features and ...an easy-to-use platform. Paack doubled the number of orders rated and improved average ratings from 4.4 to 4.6 out of 5. The average survey response time dropped to 35 seconds.
SurveySparrow helped SOCAR, a car-sharing platform in Malaysia, double its customer survey responses. SOCAR used SurveySparrow to run NPS surveys and monitor customer feedback in real time. The platf...orm's dashboards and integrations made it easy to track and analyze data. SOCAR saw a 15% increase in response rates and higher customer engagement. The tool enabled smarter decisions and improved customer experience.
SurveySparrow helped Paack collect more customer feedback with 1-click email surveys. Paack needed a tool with embedded star ratings and partial submissions. SurveySparrow offered these features and ...an easy-to-use platform. Paack doubled the number of orders rated and improved average ratings from 4.4 to 4.6 out of 5. The average survey response time dropped to 35 seconds.
Retail Case Studies and Customer Success Stories with SurveySparrow NPS
Decathlon
- Retail
Decathlon used SurveySparrow to improve feedback rates. Feedback rates increased from 10% to 45%. Real-time feedback helped improve customer satisfaction. Decathlon has over 1,600 stores in 69 countr...ies.
Meesho used SurveySparrow to improve customer and seller experience. They saw a 7X increase in feedback reach. Satisfaction improved by 10 percentage points. Meesho gained a deeper understanding of u...ser needs.
Decathlon used SurveySparrow to improve feedback rates. Feedback rates increased from 10% to 45%. Real-time feedback helped improve customer satisfaction. Decathlon has over 1,600 stores in 69 countr...ies.
Meesho used SurveySparrow to improve customer and seller experience. They saw a 7X increase in feedback reach. Satisfaction improved by 10 percentage points. Meesho gained a deeper understanding of u...ser needs.
Decathlon used SurveySparrow to improve feedback rates. Feedback rates increased from 10% to 45%. Real-time feedback helped improve customer satisfaction. Decathlon has over 1,600 stores in 69 countr...ies.
Meesho used SurveySparrow to improve customer and seller experience. They saw a 7X increase in feedback reach. Satisfaction improved by 10 percentage points. Meesho gained a deeper understanding of u...ser needs.
Real Estate Case Studies and Customer Success Stories with SurveySparrow NPS
Twin Health
- Health Care
SurveySparrow helped Twin Health improve member experience by 3X. The company switched from Apptentive, where survey response rates were only 5%. With SurveySparrow, response rates increased to 30% i...n one year. The team used chat-based surveys, in-app SDK, and custom branding. This made it easier to collect feedback and improve care team efficiency.
SurveySparrow helped Truliv improve its property ratings and customer experience. Truliv used SurveySparrow to manage reviews and collect feedback with custom NPS and CSAT surveys. The platform made ...it easy to track and respond to resident sentiment. Truliv saw 95% of its properties rated 4 out of 5 or higher. NPS increased by 30%. CSAT scores also improved. The team now resolves issues faster and uses data to improve retention and referrals.
SurveySparrow helped Twin Health improve member experience by 3X. The company switched from Apptentive, where survey response rates were only 5%. With SurveySparrow, response rates increased to 30% i...n one year. The team used chat-based surveys, in-app SDK, and custom branding. This made it easier to collect feedback and improve care team efficiency.
SurveySparrow helped Truliv improve its property ratings and customer experience. Truliv used SurveySparrow to manage reviews and collect feedback with custom NPS and CSAT surveys. The platform made ...it easy to track and respond to resident sentiment. Truliv saw 95% of its properties rated 4 out of 5 or higher. NPS increased by 30%. CSAT scores also improved. The team now resolves issues faster and uses data to improve retention and referrals.
SurveySparrow helped Twin Health improve member experience by 3X. The company switched from Apptentive, where survey response rates were only 5%. With SurveySparrow, response rates increased to 30% i...n one year. The team used chat-based surveys, in-app SDK, and custom branding. This made it easier to collect feedback and improve care team efficiency.
SurveySparrow helped Truliv improve its property ratings and customer experience. Truliv used SurveySparrow to manage reviews and collect feedback with custom NPS and CSAT surveys. The platform made ...it easy to track and respond to resident sentiment. Truliv saw 95% of its properties rated 4 out of 5 or higher. NPS increased by 30%. CSAT scores also improved. The team now resolves issues faster and uses data to improve retention and referrals.
Accounting Case Studies and Customer Success Stories with SurveySparrow NPS
Pacific Accounting & Business Services (PABS)
- Accounting
PABS wanted better client feedback to improve relationships. They struggled with getting honest feedback due to close client ties and lacked a structured system. SurveySparrow provided a solution wit...h easy-to-use surveys and expert guidance. This helped PABS gather meaningful data quickly, identify client dissatisfaction early, and improve client satisfaction.
Pacific Accounting & Business Services (PABS)
- Accounting
PABS wanted better client feedback to improve relationships. They struggled with getting honest feedback due to close client ties and lacked a structured system. SurveySparrow provided a solution wit...h easy-to-use surveys and expert guidance. This helped PABS gather meaningful data quickly, identify client dissatisfaction early, and improve client satisfaction.
Pacific Accounting & Business Services (PABS)
- Accounting
PABS wanted better client feedback to improve relationships. They struggled with getting honest feedback due to close client ties and lacked a structured system. SurveySparrow provided a solution wit...h easy-to-use surveys and expert guidance. This helped PABS gather meaningful data quickly, identify client dissatisfaction early, and improve client satisfaction.
SRI International
- Non Profit Organization Management
SurveySparrow helped SRI International collect over 1700 responses to study sleep patterns in adolescents. SRI needed a tool to send surveys at specific times and automate data collection. SurveySpar...row's recurring surveys and conversational interface made the process easy and efficient. SRI moved from paper surveys to an online platform, improving response rates and streamlining research. The support team quickly addressed SRI's needs, removing delays and roadblocks.
SRI International
- Non Profit Organization Management
SurveySparrow helped SRI International collect over 1700 responses to study sleep patterns in adolescents. SRI needed a tool to send surveys at specific times and automate data collection. SurveySpar...row's recurring surveys and conversational interface made the process easy and efficient. SRI moved from paper surveys to an online platform, improving response rates and streamlining research. The support team quickly addressed SRI's needs, removing delays and roadblocks.
SRI International
- Non Profit Organization Management
SurveySparrow helped SRI International collect over 1700 responses to study sleep patterns in adolescents. SRI needed a tool to send surveys at specific times and automate data collection. SurveySpar...row's recurring surveys and conversational interface made the process easy and efficient. SRI moved from paper surveys to an online platform, improving response rates and streamlining research. The support team quickly addressed SRI's needs, removing delays and roadblocks.
Computer Software Case Studies and Customer Success Stories with SurveySparrow NPS
Vector Networks
- Computer Software
SurveySparrow helped Vector Networks increase survey response rates. Vector Networks needed a better way to get feedback from customers at different stages. They chose SurveySparrow for its conversat...ional interface and easy email surveys. The tool made it simple to collect and analyze feedback. Vector Networks used the data to improve product maps and marketing. Embedding surveys in emails led to an instant rise in response rates.
SurveySparrow helped Vector Networks increase survey response rates. Vector Networks needed a better way to get feedback from customers at different stages. They chose SurveySparrow for its conversat...ional interface and easy email surveys. The tool made it simple to collect and analyze feedback. Vector Networks used the data to improve product maps and marketing. Embedding surveys in emails led to an instant rise in response rates.
SurveySparrow helped Vector Networks increase survey response rates. Vector Networks needed a better way to get feedback from customers at different stages. They chose SurveySparrow for its conversat...ional interface and easy email surveys. The tool made it simple to collect and analyze feedback. Vector Networks used the data to improve product maps and marketing. Embedding surveys in emails led to an instant rise in response rates.
Telecommunications Case Studies and Customer Success Stories with SurveySparrow NPS
Exotel
- Telecommunications
SurveySparrow helped Exotel boost their Net Promoter Score by 10%. Exotel used in-app surveys to collect direct feedback from end users. This made data collection faster and reduced manual work. The ...feedback gave clear insights to improve their product. Exotel now makes better product decisions based on real user input.
SurveySparrow helped Exotel boost their Net Promoter Score by 10%. Exotel used in-app surveys to collect direct feedback from end users. This made data collection faster and reduced manual work. The ...feedback gave clear insights to improve their product. Exotel now makes better product decisions based on real user input.
SurveySparrow helped Exotel boost their Net Promoter Score by 10%. Exotel used in-app surveys to collect direct feedback from end users. This made data collection faster and reduced manual work. The ...feedback gave clear insights to improve their product. Exotel now makes better product decisions based on real user input.
TatvaCare wanted to improve patient experience by collecting feedback at the right touchpoints. They faced challenges with their in-house tool, losing 90% of responses due to internet reliance. Surve...ySparrow's offline survey feature solved this, allowing feedback collection without internet. This led to an 80% increase in response rates. TatvaCare could address patient concerns faster and make data-driven decisions, improving the care experience.
TatvaCare wanted to improve patient experience by collecting feedback at the right touchpoints. They faced challenges with their in-house tool, losing 90% of responses due to internet reliance. Surve...ySparrow's offline survey feature solved this, allowing feedback collection without internet. This led to an 80% increase in response rates. TatvaCare could address patient concerns faster and make data-driven decisions, improving the care experience.
TatvaCare wanted to improve patient experience by collecting feedback at the right touchpoints. They faced challenges with their in-house tool, losing 90% of responses due to internet reliance. Surve...ySparrow's offline survey feature solved this, allowing feedback collection without internet. This led to an 80% increase in response rates. TatvaCare could address patient concerns faster and make data-driven decisions, improving the care experience.
Consumer Electronics Case Studies and Customer Success Stories with SurveySparrow NPS
Eros Group
- Consumer Electronics
Eros Group wanted to improve customer experience and operational efficiency. They faced challenges with manual data collection and analysis. Eros Group chose SurveySparrow to automate surveys and dat...a collection. This led to higher response rates and better insights into their NPS score. The platform's analytics and support helped Eros Group's management access key insights quickly.
Eros Group wanted to improve customer experience and operational efficiency. They faced challenges with manual data collection and analysis. Eros Group chose SurveySparrow to automate surveys and dat...a collection. This led to higher response rates and better insights into their NPS score. The platform's analytics and support helped Eros Group's management access key insights quickly.
Eros Group wanted to improve customer experience and operational efficiency. They faced challenges with manual data collection and analysis. Eros Group chose SurveySparrow to automate surveys and dat...a collection. This led to higher response rates and better insights into their NPS score. The platform's analytics and support helped Eros Group's management access key insights quickly.
Insurance Case Studies and Customer Success Stories with SurveySparrow NPS
Zuno General Insurance
- Insurance
Zuno General Insurance wanted to improve customer experience by understanding customer sentiments better. They faced challenges with inefficient NPS data tracking and limited support. By switching to... SurveySparrow, they streamlined feedback analysis, reducing analysis time by 50%. This allowed quicker decision-making and improved process efficiency. The transformation empowered their customer experience team and strengthened their service delivery.
Zuno General Insurance wanted to improve customer experience by understanding customer sentiments better. They faced challenges with inefficient NPS data tracking and limited support. By switching to... SurveySparrow, they streamlined feedback analysis, reducing analysis time by 50%. This allowed quicker decision-making and improved process efficiency. The transformation empowered their customer experience team and strengthened their service delivery.
Zuno General Insurance wanted to improve customer experience by understanding customer sentiments better. They faced challenges with inefficient NPS data tracking and limited support. By switching to... SurveySparrow, they streamlined feedback analysis, reducing analysis time by 50%. This allowed quicker decision-making and improved process efficiency. The transformation empowered their customer experience team and strengthened their service delivery.
Apparel & Fashion Case Studies and Customer Success Stories with SurveySparrow NPS
Miinto
- Apparel & Fashion
SurveySparrow helped Miinto double their survey response rate. Miinto used SurveySparrow to run NPS surveys for both customers and partners. The platform made it easier for people to give feedback, e...specially on mobile. Miinto gained better insights into what worked and what did not. This led to smarter decisions and higher satisfaction for both customers and partners.
SurveySparrow helped Miinto double their survey response rate. Miinto used SurveySparrow to run NPS surveys for both customers and partners. The platform made it easier for people to give feedback, e...specially on mobile. Miinto gained better insights into what worked and what did not. This led to smarter decisions and higher satisfaction for both customers and partners.
SurveySparrow helped Miinto double their survey response rate. Miinto used SurveySparrow to run NPS surveys for both customers and partners. The platform made it easier for people to give feedback, e...specially on mobile. Miinto gained better insights into what worked and what did not. This led to smarter decisions and higher satisfaction for both customers and partners.
SellThru is a digital marketing agency in Dubai. They used SurveySparrow's NPS surveys. They achieved 100% survey completion. They improved customer engagement. They monitored data in real-time.
SellThru is a digital marketing agency in Dubai. They used SurveySparrow's NPS surveys. They achieved 100% survey completion. They improved customer engagement. They monitored data in real-time.
SellThru is a digital marketing agency in Dubai. They used SurveySparrow's NPS surveys. They achieved 100% survey completion. They improved customer engagement. They monitored data in real-time.
Sports Case Studies and Customer Success Stories with SurveySparrow NPS
South Sydney Rabbitohs
- Sports
The South Sydney Rabbitohs used SurveySparrow to improve fan experience. They achieved a 100% survey completion rate. The club increased their Net Promoter Score. They also improved member experience.... SurveySparrow helped them make data-driven decisions.
The South Sydney Rabbitohs used SurveySparrow to improve fan experience. They achieved a 100% survey completion rate. The club increased their Net Promoter Score. They also improved member experience.... SurveySparrow helped them make data-driven decisions.
The South Sydney Rabbitohs used SurveySparrow to improve fan experience. They achieved a 100% survey completion rate. The club increased their Net Promoter Score. They also improved member experience.... SurveySparrow helped them make data-driven decisions.
Other Industry Case Studies and Success Stories with SurveySparrow NPS
Tata Digital
- Digital Services
Tata Digital wanted to improve customer service and increase their NPS and CSAT scores. Their old feedback tools were not flexible enough. SurveySparrow provided customizable surveys and real-time an...alytics. This helped Tata Digital track NPS for major brands and gain actionable insights. As a result, they saw a significant improvement in customer experience metrics.
Furlenco wanted to improve customer engagement and insights. They used SurveySparrow to move beyond NPS surveys, adding CSAT and CES tools. This helped them get a full view of customer needs. SurveyS...parrow's chat-based and single-page surveys increased response rates. Real-time dashboards helped share data quickly. Furlenco saw a big rise in survey adoption and better customer service.
ImYoo needed a way to streamline donor assessments and sample tracking. They faced challenges with donors being unsure about their condition to donate, causing delays. ImYoo used SurveySparrow to cre...ate guided assessments and receive instant notifications. This helped donors assess their readiness and improved sample tracking. The solution captured partial responses, minimizing data loss. As a result, ImYoo improved efficiency and data quality, allowing them to scale their efforts.
Tata Digital wanted to improve customer service and increase their NPS and CSAT scores. Their old feedback tools were not flexible enough. SurveySparrow provided customizable surveys and real-time an...alytics. This helped Tata Digital track NPS for major brands and gain actionable insights. As a result, they saw a significant improvement in customer experience metrics.
Furlenco wanted to improve customer engagement and insights. They used SurveySparrow to move beyond NPS surveys, adding CSAT and CES tools. This helped them get a full view of customer needs. SurveyS...parrow's chat-based and single-page surveys increased response rates. Real-time dashboards helped share data quickly. Furlenco saw a big rise in survey adoption and better customer service.
ImYoo needed a way to streamline donor assessments and sample tracking. They faced challenges with donors being unsure about their condition to donate, causing delays. ImYoo used SurveySparrow to cre...ate guided assessments and receive instant notifications. This helped donors assess their readiness and improved sample tracking. The solution captured partial responses, minimizing data loss. As a result, ImYoo improved efficiency and data quality, allowing them to scale their efforts.
Tata Digital wanted to improve customer service and increase their NPS and CSAT scores. Their old feedback tools were not flexible enough. SurveySparrow provided customizable surveys and real-time an...alytics. This helped Tata Digital track NPS for major brands and gain actionable insights. As a result, they saw a significant improvement in customer experience metrics.
Furlenco wanted to improve customer engagement and insights. They used SurveySparrow to move beyond NPS surveys, adding CSAT and CES tools. This helped them get a full view of customer needs. SurveyS...parrow's chat-based and single-page surveys increased response rates. Real-time dashboards helped share data quickly. Furlenco saw a big rise in survey adoption and better customer service.
ImYoo needed a way to streamline donor assessments and sample tracking. They faced challenges with donors being unsure about their condition to donate, causing delays. ImYoo used SurveySparrow to cre...ate guided assessments and receive instant notifications. This helped donors assess their readiness and improved sample tracking. The solution captured partial responses, minimizing data loss. As a result, ImYoo improved efficiency and data quality, allowing them to scale their efforts.