Hospitality Case Studies and Success Stories with Superchat
CASE STUDY KHC.travel
Superchat helps KHC.travel manage guest communication for several small hotels and hostels. The team uses WhatsApp Business with Superchat to replace the reception desk and save an hour every day. Su...perchat enables GDPR-compliant messaging, team collaboration, and easy management of multiple phone numbers. KHC.travel uses WhatsApp campaigns to send access info, restaurant tips, and review requests. Guests get faster responses, and the number of online reviews has increased.
Superchat helps Flüela Hotel Davos improve guest communication using WhatsApp. Staff handle bookings and guest requests directly through Superchat, making service more personal and efficient. The hot...el uses WhatsApp templates to save time and newsletters to reach guests, achieving open rates over 90%. Superchat also boosts the hotel's Google ranking by making it easy to collect reviews. This leads to more visibility and better occupancy rates.
Financial Services Case Studies and Success Stories with Superchat
CASE STUDY Check den Paul
Superchat helped Check den Paul improve customer communication for loan and leasing services. The company faced challenges with GDPR-compliant WhatsApp use and high inquiry volumes. Superchat's autom...ations and universal inbox enabled faster responses and better customer support. WhatsApp open rates rose to 80%, up from 30% for email, a 166% increase. The team now handles inquiries more efficiently and sees higher conversion rates.
Superchat helps Duratio use WhatsApp Business to talk to customers fast. Duratio wanted to increase conversion rates and speed up loan processing. With Superchat, 48 sales employees use WhatsApp to r...each prospects and send documents. Duratio doubled its conversion rate for qualified loan inquiries to 50-60%. The average turnaround time was cut in half. Superchat's Universal Inbox and Team-Chat improved team communication and message management.
Superchat helped Hegner & Möller speed up credit document submission by 50%. The company integrated WhatsApp into its CRM in just 12 weeks. Now, 80% of customers reach them via mobile and WhatsApp. A...dvisors get documents faster, making customer service quicker and easier. Templates and automation save time and improve communication. Customer satisfaction and competitiveness increased.
Food & Beverages Case Studies and Success Stories with Superchat
CASE STUDY Yayadelivery
Superchat helped Yayadelivery automate order confirmation, status updates, and live support via WhatsApp. Yayadelivery faced challenges with team collaboration and unreliable local service providers.... With Superchat, they integrated WhatsApp Business, streamlined workflows, and improved remote work. They received 300,000 messages in 6 months, gained up to 100 new customers per day, and reduced workload by 65%. Superchat's stability and automation features enabled Yayadelivery to grow fast and boost customer loyalty.
Accounting Case Studies and Success Stories with Superchat
CASE STUDY MEDWING
Superchat helps MEDWING, Germany’s largest healthcare job platform, reach 660,000 professionals. MEDWING switched from email to WhatsApp campaigns using Superchat. This change led to a four times hig...her conversion rate than email. Career advisors now connect faster and more directly with candidates. Automated onboarding and targeted campaigns boost response rates. Superchat’s integration with Braze streamlines workflows and increases efficiency.
Legal Services Case Studies and Success Stories with Superchat
CASE STUDY Haller Experiences
Superchat helped Haller Experiences, a premium yacht charter provider in Ibiza, automate and centralize customer communication. The company used Superchat’s universal inbox, AI chatbot, and automatio...ns to manage 150 daily inquiries, mostly from WhatsApp. Integration with Salesforce and other tools enabled seamless lead management and upselling. Haller Experiences saw a 75% increase in conversion rate and a 400% increase in upselling. Automated review requests led to 20% immediate repeat bookings.
Superchat helps Kulik Hottelier Divorce Lawyers manage client communication and case management through WhatsApp. The firm needed a direct and simple way to support clients during stressful divorce p...roceedings. With Superchat, 70% of clients now use WhatsApp for communication. The firm uses automations, templates, and a universal inbox to speed up onboarding and responses. Clients get fast updates and support, leading to high satisfaction and more referrals.
Banking Case Studies and Success Stories with Superchat
CASE STUDY VR Bank Fulda
Superchat helped VR Bank Fulda reach young customers using WhatsApp Business. The bank wanted to connect with people aged 18 to 30 who did not respond to email, SMS, or phone. Superchat offered secur...e, data protection-compliant messaging. In six months, VR Bank Fulda gained 2,000 new customers and sent 15,000 messages. The bank reached 23.5% of its young customer base. Automated messages, analytics, and a universal inbox improved communication and customer loyalty.
Non-Profit Organization Management Case Studies and Success Stories with Superchat
CASE STUDY SOS Children’s Villages International
Superchat helps SOS Children’s Villages International reach Gen Z with WhatsApp newsletters. The organization needed a better way to connect with young people as email and print lost impact. Using Su...perchat, they launched WhatsApp newsletters for the #JungUndLaut campaign. They achieved an 87% open rate and less than 0.5% opt-out rate. The platform’s automation and easy interface save time for their small team. Now, they reach young audiences directly and plan to expand WhatsApp use in future campaigns.
Superchat helps KinderRechteForum (KRF) support children and young people through chat. KRF needed a GDPR-compliant, easy-to-use messaging tool for their young audience. Superchat's platform lets KRF... manage WhatsApp, Instagram, and other channels in one inbox. The team can track and assign messages, making sure every inquiry gets a fast answer. Since using Superchat, KRF has seen a big increase in messages from young people on WhatsApp and Instagram.
Consumer Services Case Studies and Success Stories with Superchat
CASE STUDY Downtown Tattoo Jena
Superchat helped Downtown Tattoo Jena improve customer communication. The studio unified all messages in one inbox and used an AI chatbot for 24/7 support. WhatsApp became the main channel, making it... easier for customers to reach out. The team saw a 30% increase in customer contacts and a 50% drop in common inquiries. Automated replies saved time and made service more efficient.
Superchat helped Drivetech Fahrversuch GmbH improve its recruitment process. The company used WhatsApp Business, chatbots, and a universal inbox to manage candidate communication. Standardized appoin...tment reminders sent via WhatsApp increased interview attendance by 30%. In six months, Drivetech received over 100 job applications and 3,000 messages through messaging platforms. Superchat's automation and GDPR-compliant features made the process faster and easier for recruiters and candidates.
Superchat helps C1 Kosmetik manage customer chats across three beauty studios and an online store. C1 Kosmetik switched from WhatsApp Business App to Superchat's WhatsApp API and universal inbox. Thi...s lets multiple employees handle messages, assign chats, and keep data secure. Customers can book appointments, get advice, and sign up for newsletters through chat. The WhatsApp newsletter brings C1 Kosmetik closer to customers than email. Superchat makes it easy to answer questions, process orders, and send updates.
Superchat helps ucm.agency reach more students using WhatsApp and other messengers. The agency needed to connect with young job seekers on their favorite channels. With Superchat, they send job offer...s, manage chats, and support students in one inbox. They saw at least a 50% increase in student reach. Over 3,500 messages came in during the first month. Phone calls dropped, making work easier for the team.
Superchat helps the RAN Group recruit healthcare and education professionals faster. The RAN Group uses WhatsApp automations to reach candidates and manage staff. They send automated interview links ...and reminders. Appointment bookings increased by over 30%. Each employee saves at least 2-3 hours per week. Over 5,000 messages were sent in the first 6 months.
Superchat helped Rahmer Dienstleistungen GmbH build its second largest recruiting funnel in just five months. Rahmer used Superchat to manage recruiting for cleaning staff and housekeepers across Eur...ope. The company combined WhatsApp Business and Facebook click-to-chat ads to reach candidates. Superchat enabled GDPR-compliant communication and a unified inbox for multiple channels. Rahmer generated over 400 qualified applicants and achieved an 11% conversion rate on hires.
Superchat helps marta GmbH connect WhatsApp Business with their CRM. marta needed a digital way to talk with carers and families. Superchat made it easy to link WhatsApp Business to Salesforce and ot...her databases. The team uses Superchat’s universal inbox, templates, and no-code tools to save time and answer messages faster. Staff like the simple interface and automated data sync. marta now manages more chats and keeps customer data safe.
Superchat helps Steve Pierce GmbH, a piercing and tattoo studio, manage many customer messages from channels like WhatsApp, Facebook, and email. The studio uses Superchat’s universal inbox to keep al...l messages in one place. Staff can answer questions faster and no message gets lost. Superchat also helps collect more Google reviews with easy reminders. The studio now has better control and a stronger online presence.
Human Resources Case Studies and Success Stories with Superchat
CASE STUDY Augusta Personaldienstleistungen GmbH
Superchat helps Augusta Personaldienstleistungen GmbH manage WhatsApp Business for recruitment. The agency uses Superchat's universal inbox to handle messages across four branches and 23 employees. T...hey process over 25,000 incoming and 10,000 outgoing messages in the first year. Superchat enables GDPR-compliant communication, reusable WhatsApp templates, and newsletter features. Augusta Personal saves time and improves team coordination with Superchat.
Hospital & Health Care Case Studies and Success Stories with Superchat
CASE STUDY Dr. Ala Wiener GP Clinic
Superchat helped Dr. Ala Wiener GP Clinic improve patient communication. The clinic faced high call volumes and missed appointments. Superchat made it easier to send reminders and schedule appointmen...ts. Staff quickly adopted the platform. Patient engagement and accessibility increased. Communication became faster and more personal, saving time and making work easier.
Superchat helps Amara Clinic save 2-3 hours every day by centralizing all patient messages in one unified inbox. The clinic uses Superchat to manage communications across WhatsApp, Instagram, and Fac...ebook for three locations. Automations send aftercare instructions and collect feedback, achieving a 70% response rate. Team chat features let staff collaborate and quickly answer patient questions. The solution reduces stress for the receptionist and improves patient satisfaction.
Superchat helps Circle Health automate appointment booking and reminders using WhatsApp Business. The practice faced high phone call volumes and needed better customer communication. With Superchat a...nd Zapier integration, appointment confirmations and reminders are now fully automated. Circle Health saw a 50% reduction in phone usage and nearly 100% open rates. Patients now get fast support and can reach the practice through WhatsApp and Instagram.
Superchat helped Dr. med. Pavicic's private practice modernize patient communication. The practice unified WhatsApp, Instagram, and email into one inbox. Automation features reduced routine workload ...and cut email volume by 50%. Patient response times improved by 30% through mobile chats. The team collected 300+ reviews with automated requests. Patients now enjoy faster, more direct service.
Restaurants Case Studies and Success Stories with Superchat
CASE STUDY Burgerheart
Superchat helped Burgerheart switch from email to WhatsApp newsletters. The team used Superchat's automations and universal inbox to send personalized campaigns. Open rates jumped to 80-90%, compared... to 15-20% for email. Customers engaged more with offers and messages. The new strategy made communication faster and more efficient. Burgerheart built stronger customer loyalty with targeted WhatsApp messages.
Automotive Case Studies and Success Stories with Superchat
CASE STUDY Widmann + Winterholler
Superchat helps Widmann + Winterholler manage customer communication across seven car dealership locations. The company needed a solution for WhatsApp Business, GDPR compliance, and multi-channel mes...saging. Superchat lets them use WhatsApp, Instagram, Google Business Chat, email, and SMS in one platform. Employees use templates to save time and handle messages flexibly. Most customer inquiries now come through WhatsApp, making communication faster and easier. Superchat also supports document sharing and improves the customer journey from first contact to car purchase.
Superchat helps Porsche Baden-Baden improve customer communication. The dealership needed a way to manage multiple channels and meet high customer expectations. Superchat's messaging platform combine...s WhatsApp, SMS, and email in one inbox. Labels and templates keep messages organized and efficient. The review tool makes it easy to collect customer feedback. Porsche Baden-Baden now offers a seamless, digital experience for its clients.
CASE STUDY WAVWestersteder Autoteile Vertrieb Lüers GbR
Superchat helps WAVWestersteder Autoteile Vertrieb Lüers GbR manage customer service on WhatsApp. The car repair shop needed a way to handle many customer messages and meet GDPR rules. Superchat's pl...atform lets multiple employees use one inbox for all channels, including WhatsApp. This makes it easier to answer messages fast and keep track of conversations. WAV now responds to customers more quickly and can send review links easily, improving customer satisfaction.
Transportation/Trucking/Railroad Case Studies and Success Stories with Superchat
CASE STUDY Rhein-Taxi
Superchat helped Rhein-Taxi get more Google reviews. The company used Superchat to send SMS review requests to passengers after each ride. Staff got alerts for new reviews and could respond fast. In ...a few weeks, Rhein-Taxi more than doubled its Google reviews. The platform made it easy to collect and manage feedback.
Retail Case Studies and Success Stories with Superchat
CASE STUDY italobee
Superchat helps italobee manage customer messages from WhatsApp, email, Facebook, and Instagram in one inbox. The platform makes it easy for italobee to answer questions fast and keep track of every ...message. With Superchat, italobee uses WhatsApp Business in a GDPR-compliant way. The team responds to customers faster, which leads to happier customers and more sales. Superchat also lets italobee send review invites to boost positive feedback online.
Superchat helps Autoteile Bechtoldt manage WhatsApp Business across 7 locations. The team uses Superchat's universal inbox and analytics to coordinate 35 users and monitor performance. They achieved ...a response time of under 5 minutes and sent over 35,000 messages in 3 months. The solution reduced phone calls and errors. The mobile app lets staff reply quickly from anywhere.
Superchat helps ComputerOutlet24 manage all customer messages in one inbox. The platform brings together WhatsApp, Facebook, and email for easy communication. Staff answer questions faster and give b...etter support. Superchat also helps ComputerOutlet24 follow EU data rules. The company uses Superchat to remind customers to leave reviews. This makes customer service smooth and modern.
CASE STUDY Paul Jaeger GmbH & Co. KG (Jaeger Lacke)
Superchat helps Jaeger Lacke manage customer messages from WhatsApp, Facebook, SMS, and email in one inbox. The company wanted faster, easier ways to answer customer questions and take orders. Superc...hat lets several employees handle messages together, improving service speed and quality. Jaeger Lacke saw a big increase in customer enquiries after using Superchat. The Superchat rating tool also helped them get more positive Google reviews quickly.
Superchat helps hilzinger reach customers on WhatsApp. hilzinger needed a GDPR-compliant way to talk to customers and send marketing messages. Superchat made it easy to send WhatsApp newsletters with... over 90% open rates. The team uses QR codes for easy sign-up and shares images and documents in chat. Customer service is faster and more personal. hilzinger plans to expand Superchat to more sales and support teams.
Superchat helped Kevelaer Vodafone Shop use WhatsApp for customer support. The shop wanted to be more accessible and improve its Google reviews. With Superchat, they managed WhatsApp chats, sent revi...ew invitations, and reduced phone calls by 60%. Google reviews doubled, and their rating improved from 4.1 to 4.5. The team now gets 5-15 new WhatsApp contacts daily and answers customer questions faster.
Superchat helps Edeka Dirnberger manage customer messages from WhatsApp, Facebook, email, and more in one place. The supermarket had trouble keeping track of messages across three locations. With Sup...erchat, staff respond faster and never miss a customer enquiry. The platform is easy to use and works with multiple users. Edeka Dirnberger now gives better service both online and offline.
Health, Wellness and Fitness Case Studies and Success Stories with Superchat
CASE STUDY MAPET GmbH
Superchat's AI chatbot helps MAPET Fitness and Health Centers answer 80-90% of customer inquiries automatically. MAPET faced problems with duplicate messages and slow responses across channels like W...hatsApp, Instagram, and email. Superchat provided a universal inbox, automated review requests, and an AI chatbot to centralize and speed up communication. MAPET improved team efficiency, reduced manual work, and collected over 300 customer reviews. Customer satisfaction increased as a result.
Education Case Studies and Success Stories with Superchat
CASE STUDY CODE University of Applied Sciences
Superchat helped CODE University of Applied Sciences improve student communication. The university used WhatsApp templates and collaboration features to manage messages from students and applicants. ...Message volume increased, with about 30 WhatsApp messages per day. The team used labels and assigned chats to keep the inbox organized. Communication became faster and more efficient, giving students a better experience.
Superchat helps KI Fahrschule connect with young students using WhatsApp Business. The driving school wanted better communication and GDPR compliance. Superchat offered strong support and adapted the... product to their needs. The school uses Superchat for event updates, document sharing, and lesson reminders. All messages go to a unified inbox, making communication clear and organized.
Superchat helped Drive & More, a driving school, manage communication across two locations and over 14 instructors. The school faced problems with chaotic messaging and lost information. Superchat's ...universal inbox and review tool brought all messages together and made WhatsApp use GDPR-compliant. Staff now coordinate better, and students get faster responses. Drive & More quickly gained new positive Google reviews using Superchat.
Insurance Case Studies and Success Stories with Superchat
CASE STUDY ProConsult GmbH
Superchat helped ProConsult GmbH improve client communication. The company needed GDPR-compliant WhatsApp use and easier document sharing. Superchat combined WhatsApp, email, Facebook, and webchat in...to one platform. This let ProConsult answer clients on their favorite channels. The universal inbox made teamwork simple. ProConsult now sends and receives documents easily and manages requests better. The solution is easy to use and fits their workflow.
Superchat helped Klöppel Versicherungsmakler GmbH improve review invitation success rates. The company used WhatsApp Business with message templates and campaigns. This made sending review invites fa...ster and easier for the team. The success rate of review invitations rose from 30% to over 90%. Staff now process about 30 WhatsApp messages per day. The company also enjoys a 5-star Google rating due to better support.
Superchat helps Berlin Finanz manage insurance claims and customer communication. Berlin Finanz needed a secure, GDPR-compliant way to use WhatsApp and other channels. Superchat's platform bundles Wh...atsApp, Facebook Messenger, Google Business Messaging, email, and SMS in one place. The team can process claims, send documents, and reply to customers quickly. Berlin Finanz also uses Superchat's rating tool to get more Google reviews fast.
Superchat helped Völker Finance use WhatsApp Business with multiple users and devices in a GDPR-compliant way. The agency integrated Superchat with tools like Zapier, Google Forms, and Trello for aut...omated lead processing. They used Superchat to send insurance forms, manage chats, and send company updates through WhatsApp newsletters. Völker Finance saw a 60% reduction in service processing time. 100% of lead processing and 50% of case closings now happen in Superchat.
Superchat helps Niemiec Versicherungen manage their full sales process for legal protection insurance using WhatsApp Business. The company uses Superchat's Universal Inbox to organize communication b...y customer type and sales phase. WhatsApp templates in Superchat make messages fast and clear. The team uses Superchat's rating tool to boost their online reputation. Niemiec plans to use Superchat's newsletter feature for cross-selling insurance products.
Superchat helped Allianz Insurance Agency Döpke manage up to 15,000 WhatsApp messages per month. Before Superchat, all messages went to one phone, causing stress and service gaps. The team used Super...chat's shared inbox, team chat, and automation features. Now, all staff can handle messages, even during absences. The agency saves time, responds faster, and keeps customers happy. Their Google rating is 5.0 from 466 reviews, showing strong results.
Superchat helped Allianz Sven Jaeger automate customer communication and prequalification. The agency used Superchat's AI chatbot, Make integration, and templates to handle inquiries faster and more ...efficiently. Multi-user functionality allowed the team to manage chats together, unlike previous solutions. Automated reminders and templates reduced manual work and improved customer service. The agency has used Superchat for over three years, seeing better engagement and streamlined processes.
CASE STUDY Allianz Versicherungsagentur Göppel OHG
Superchat helped Allianz Versicherungsagentur Göppel OHG use WhatsApp Business in a GDPR-compliant way. The agency managed 285 Facebook leads and converted 50 into customers, creating 100 individual ...contracts. Superchat's Universal Inbox and messaging workflows improved lead processing and team communication. The agency generated about €10,000 in commission turnover and €3,000 in cross-selling turnover. Facebook ad spend was €3,500, with a return on investment of 3.7, and Superchat's monthly ROI was 12.2.
Marketing and Advertising Case Studies and Success Stories with Superchat
CASE STUDY leakshield
Superchat helped leakshield manage digital rights for content creators and media companies. The company struggled with lost messages and legal risks using WhatsApp Business. Superchat provided a univ...ersal inbox, automations, and team chat features. leakshield now generates 60–70% of its annual revenue via WhatsApp. The team achieves inbox zero daily and enjoys 80–85% response rates. Superchat ensures GDPR compliance and faster, more organized communication.
Superchat helps markenkäpt'n manage customer communication for 20 mobile phone stores. The agency struggled to reach customers using traditional channels. Superchat's WhatsApp integration, universal ...inbox, and automations made outreach faster and more organized. The team saw higher customer reactivation rates and better response to renewal offers. Features like detailed customer profiles and intelligent search improved campaign targeting. WhatsApp messages led to more engagement than letters or emails.
Superchat helped Coco & Jay GmbH launch a WhatsApp newsletter for the Holi Festival of Colours. The agency wanted a modern alternative to SMS marketing. With Superchat, they set up a GDPR-compliant W...hatsApp newsletter in just a few months. Over 3,500 people opted in within one quarter. The campaign generated a 2200% ROI and more than 16,000 inbound WhatsApp messages. Superchat made it easy to manage contacts and personalize messages.
Superchat helped wfolio cut customer inquiry processing time from 24 hours to under 10 minutes. Wfolio, an agency for photographers, struggled with slow response times as their business grew. Superch...at's automations, templates, and team chat features made communication faster and more efficient. The universal inbox and API integrations allowed wfolio to manage all messages in one place. As a result, wfolio improved productivity and customer satisfaction while handling over 3,000 messages weekly.
Consumer Goods Case Studies and Success Stories with Superchat
CASE STUDY kauartikel.com
Superchat helps kauartikel.com manage all customer messages in one place. The platform combines WhatsApp, Facebook, email, SMS, and webchat into a single inbox. This makes it easy for the team to giv...e personal advice and fast support. Superchat also helps kauartikel.com get more Google reviews by sending reminders to happy customers. The tool's simple interface and strong support make customer communication modern and easy.
Superchat helped Biocarve Seeds automate their checkout process using WhatsApp. The company faced high rates of abandoned carts and low email open rates. With Superchat, they set up automated reminde...rs and order confirmations. Workload dropped by 20-30%. Over 80% of customers opened training materials sent after purchase. Biocarve Seeds sent 2,000 messages in three months and improved customer communication.
Superchat helps DeinDesign send WhatsApp newsletters to customers. DeinDesign uses Superchat to run discount campaigns and manage customer messages. The WhatsApp newsletter gets a 76% open rate and a... 70% redemption rate. Superchat makes it easy to track campaign results and works with other software. DeinDesign can handle customer questions in one inbox. The tool is GDPR-compliant and supports many chat channels.
Superchat helped True Nature use WhatsApp for customer service and marketing. The company saw an 80% open rate for WhatsApp newsletters. They gained 150+ new subscribers in two months through organic... sign-ups. Automation features doubled their efficiency in customer outreach. True Nature improved customer retention and made communication faster and easier.
Superchat helped Enpal manage the full customer journey on WhatsApp. Enpal needed fast, personal, and transparent communication, especially during construction. Superchat replaced email, improved int...ernal communication, and enabled performance monitoring. Enpal scaled from 15 to 65 Superchat users in months. Customer satisfaction rose by 55 NPS points after using Superchat. The team values the universal inbox, automations, and team chat features.
Pharmaceuticals Case Studies and Success Stories with Superchat
CASE STUDY easyApotheke Duderstadt
Superchat helps easyApotheke Duderstadt manage customer communication across WhatsApp, email, and Instagram. The pharmacy needed a GDPR-compliant way to use WhatsApp Business. Superchat provided a un...iversal inbox and easy access for multiple staff. The team now responds faster and keeps messages organized. This led to a simpler customer experience and higher satisfaction.
Sports Case Studies and Success Stories with Superchat
CASE STUDY M.R.F.A.
Superchat helps M.R.F.A. manage all customer messages in one place. The team uses WhatsApp, Instagram, Facebook, and website chat through a unified inbox. They now get 5–10 daily inquiries and send o...ver 1,000 messages each week. WhatsApp newsletters reach 70–85% open rates. Automations save time and help answer questions faster. M.R.F.A. sees more upsells and better customer engagement with Superchat.
Other Industry Case Studies and Success Stories with Superchat
CASE STUDY 2GETHER Travel
Superchat helps 2GETHER Travel connect with young travelers. The company uses Superchat to manage WhatsApp, Instagram, and Facebook messages in one place. Superchat lets many team members use WhatsAp...p Business at the same time. The Universal Inbox and Team Chat make communication easier. 2GETHER Travel uses WhatsApp newsletters for marketing and plans to use Superchat's rating tool for reviews.
CASE STUDY Solarglas (a brand of Solarterrassen & Carportwerk GmbH)
Superchat helped Solarglas manage customer messages from WhatsApp, Instagram, and Facebook in one place. The AI chatbot answers standard questions and forwards complex ones to staff. Solarglas saw fa...ster response times and higher customer satisfaction. Text templates made replies quicker and more consistent. The team improved productivity and boosted their online reputation. Solarglas plans to use more Superchat features for accounting and delivery tracking.
Superchat helps Konkursverkauf24.eu manage all customer messages in one place. The company uses WhatsApp Business, webchat, and other channels to answer customer questions fast. Superchat gives the t...eam a universal inbox, message assignment, and internal notes for better control. Employees send product info and take orders directly through chat. The platform also sends rating reminders, helping the company get more positive Google reviews quickly.
Superchat helped Aampere, a digital platform for used electric vehicles, improve sales efficiency. The team faced slow response times and high coordination effort using many tools. Superchat's univer...sal inbox and automations let Aampere manage all customer messages in one place. The sales team now responds faster and spends less time on repetitive tasks. Customer satisfaction increased due to quick replies and better communication.
Superchat helps mein-textiletikett.de manage all customer messages in one place. The company prints custom textile labels and needs fast, direct communication. Before Superchat, they struggled with m...any logins and lost messages. Now, they use Superchat to answer questions and take orders through WhatsApp, email, and more. Multiple team members can reply from any device. This makes their work faster and keeps customers happy.
Superchat helps Optician Enzinger connect with customers using WhatsApp, Facebook, Instagram, and email. The universal inbox lets the team manage all messages in one place. Customers prefer WhatsApp ...for updates about their glasses. The store uses templates and custom messages for a personal touch. Optician Enzinger now offers fast, modern, and GDPR-compliant communication.
Superchat helps Urbify offer fast WhatsApp support for delivery customers. Urbify replaced slow phone calls and emails with Superchat’s universal inbox and WhatsApp Business API. The team managed ove...r 25,000 WhatsApp messages in four months. Phone calls dropped by more than 50%. Customers left more positive Google reviews, reaching 4.6 stars. Superchat’s features made chat management and team coordination easy for Urbify.
