Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well Superchat solved their Customer Success Platform needs. Cuspera uses 293 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Success Platform needs.
Business Priorities
Acquire Customers and Improve Digital And Social Presence are the most popular business priorities peers achieved using Superchat.
Use Cases
Peers recommend Rating And Review Management , Contact List Management , Sending & Publishing Communications , as the business use cases that they have been most satisfied while using Superchat.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Rating And Review Management |
4.68/5 ★ |
"...70 % of customers want to chat with companies 35 % of customers read reviews before making a purchase decision 90 % of smartphone owners in Germany communicate via WhatsApp Our products...." The messaging platform for your company |
| Contact List Management with Mobile |
4.43/5 ★ |
"...Enable your customers to contact you directly via your website...." Web chat for businesses - Contact form 2.0 |
| creating contact list |
3.47/5 ★ |
"...With Superchat, you can tag your contacts and create target groups for your WhatsApp newsletter...." WhatsApp campaigns |
| Sending & Publishing Communications with Chat and Whatsapp |
4.26/5 ★ |
"...Send automatic messages and out-of-office notifications outside your opening hours. ..." Google My Business Messaging |
| PEER EXPERIENCES | |
|---|---|
| Rating And Review Management |
4.68/5 ★ |
"...70 % of customers want to chat with companies 35 % of customers read reviews before making a purchase decision 90 % of smartphone owners in Germany communicate via WhatsApp Our products...." The messaging platform for your company |
|
| Contact List Management with Mobile |
4.43/5 ★ |
"...Enable your customers to contact you directly via your website...." Web chat for businesses - Contact form 2.0 |
|
| creating contact list |
4.43/5 ★ |
| Sending & Publishing Communications with Chat and Whatsapp |
4.26/5 ★ |
"...Send automatic messages and out-of-office notifications outside your opening hours. ..." Google My Business Messaging |
|
8+ more Business Use Cases
Our AI advisor, Wyz, harnessed 293 insights from peers and experts to help you assess how these Superchat use cases fit your Customer Success Platform needs.
Popular Business Setting
for Superchat
Top Industries
- Telecommunications
Popular in
Peers used Superchat to Acquire customers and Improve digital and social presence
Peer and Expert Opinion on Features
for Superchat
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (20) |
| Templates | Read Reviews (19) |
| Alerts: popups & Notifications | Read Reviews (14) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (20) |
| Templates | Read Reviews (19) |
| Alerts: popups & Notifications | Read Reviews (14) |
IT and Other Capabilities
for Superchat
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (13) |
| Data Export | Read Reviews (3) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (13) |
| Data Export | Read Reviews (3) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (59) |
| Chat Support | Read Reviews (2) |
| Email Support | Read Reviews (1) |
| Phone Support | Read Reviews (1) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (59) |
| Chat Support | Read Reviews (2) |
| Email Support | Read Reviews (1) |
| Phone Support | Read Reviews (1) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (27) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (27) |
Software Failure Risk Guidance
?for Superchat
Overall Risk Meter
Top Failure Risks for Superchat
Vendor Profile Details
Company Name
Superchat
Company Website
https://en.superchat.de/HQ Location
Berlin, DE
Employees
11-50
Social
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