Superchat Overview
This is a summary of the comprehensive capabilities and benefits of Superchat based on over 293 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Superchat, belong to a category of solutions that help Customer Success Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Superchat is right for your needs? Our Cuspera AI engine can evaluate how Superchat fits your specific business needs, industry, and context. Get your personalized assessment report today.
Superchat supports business activities such as:
- Rating And Review Management
- Contact List Management
- Sending & Publishing Communications
- Engaging And Following Up
- Creative Agency
Superchat can help you with many business goals, such as Acquire Customers, Improve Digital And Social Presence, Increase Sales & Revenue, Enhance Customer Relationships, and Improve Internal Communications. It can help manage these activities if you use Mobile Chat Whatsapp etc. for these needs. As a solution, Superchat's capabilities include Personalization, Templates, and Alerts: Popups & Notifications.
Superchat Telecommunications Vertical is its biggest customer base.
Reviews
"...Get more reviews from your customers and improve your Google ranking. ..." Google My Business Messaging
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well Superchat solved their Customer Success Platform needs. Cuspera uses 293 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Success Platform needs.
Business Priorities
Acquire Customers and Improve Digital And Social Presence are the most popular business priorities peers achieved using Superchat.
Use Cases
Peers recommend Rating And Review Management , Contact List Management , Sending & Publishing Communications , as the business use cases that they have been most satisfied while using Superchat.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Rating And Review Management |
4.68/5 ★ |
"...Get more reviews from your customers and improve your Google ranking. ..." Google My Business Messaging |
| Contact List Management with Mobile |
4.43/5 ★ |
"...Allow your customers to contact you with one click through your Google My Business profile. ..." The messaging platform for your company |
| creating contact list |
3.47/5 ★ |
"...With Superchat, you can tag your contacts and create target groups for your WhatsApp newsletter...." WhatsApp campaigns |
| Sending & Publishing Communications with Chat and Whatsapp |
4.26/5 ★ |
"...Using templates, you can send targeted WhatsApp messages to several contacts in no time at all...." WhatsApp campaigns |
| PEER EXPERIENCES | |
|---|---|
| Rating And Review Management |
4.68/5 ★ |
"...Get more reviews from your customers and improve your Google ranking. ..." Google My Business Messaging |
|
| Contact List Management with Mobile |
4.43/5 ★ |
"...Allow your customers to contact you with one click through your Google My Business profile. ..." The messaging platform for your company |
|
| creating contact list |
4.43/5 ★ |
| Sending & Publishing Communications with Chat and Whatsapp |
4.26/5 ★ |
"...Using templates, you can send targeted WhatsApp messages to several contacts in no time at all...." WhatsApp campaigns |
|
8+ more Business Use Cases
Our AI advisor, Wyz, harnessed 293 insights from peers and experts to help you assess how these Superchat use cases fit your Customer Success Platform needs.
Popular Business Setting
for Superchat
Top Industries
- Telecommunications
Popular in
Peers used Superchat to Acquire customers and Improve digital and social presence
Peer and Expert Opinion on Features
for Superchat
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (20) |
| Templates | Read Reviews (19) |
| Alerts: popups & Notifications | Read Reviews (14) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (20) |
| Templates | Read Reviews (19) |
| Alerts: popups & Notifications | Read Reviews (14) |
IT and Other Capabilities
for Superchat
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (13) |
| Data Export | Read Reviews (3) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (13) |
| Data Export | Read Reviews (3) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (59) |
| Chat Support | Read Reviews (2) |
| Email Support | Read Reviews (1) |
| Phone Support | Read Reviews (1) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (59) |
| Chat Support | Read Reviews (2) |
| Email Support | Read Reviews (1) |
| Phone Support | Read Reviews (1) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (27) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (27) |
Software Failure Risk Guidance
?for Superchat
Overall Risk Meter
Top Failure Risks for Superchat
Vendor Profile Details
Company Name
Superchat
Company Website
https://en.superchat.de/HQ Location
Berlin, DE
Employees
11-50
Social
Financials
SERIES A
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