Real-World Case Studies and Customer Success Stories with PagerDuty Platform

PagerDuty helped Australian Bank speed up deployments and automate compliance. The bank used PagerDuty to improve incident management. This made... their operations faster and more reliable. PagerDuty also helped the bank meet compliance rules. The bank now handles issues quickly and stays compliant.
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PagerDuty helped Checkout. com modernize digital operations with AI and automation. The team moved from manual, chaotic incident management to...a streamlined process. PagerDuty reduced alert noise and improved response speed. Security is now embedded in every workflow step. Checkout.com protects merchant trust and delivers secure payment experiences globally.
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PagerDuty helps DraftKings keep its gaming platform stable during high-traffic events like football weekends. DraftKings integrated PagerDuty with key monitoring... systems, reducing mean time to respond to under 30 minutes and identifying over 90% of issues proactively. Engineers no longer face alert fatigue or need to monitor dashboards 24/7. PagerDuty's incident management and response plays improve communication and fan experience. DraftKings now surpasses uptime goals and operates more efficiently in the competitive sports entertainment market.
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PagerDuty and Spotify Backstage help engineering teams work faster. The integration brings real-time incident response into a single developer portal.... Teams reduce context switching and resolve issues more quickly. This lets them focus on innovation and better digital experiences. The partnership streamlines workflows for large organizations.
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PagerDuty helped Cloudflare cut mean-time-to-action from minutes to seconds. Cloudflare needed a fast incident response tool to keep its global... cloud services stable. The Site Reliability Engineering team uses PagerDuty to boost infrastructure reliability. This ensures secure, high-performance service for millions of internet assets. PagerDuty supports Cloudflare in delivering a flawless customer experience.
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PagerDuty helped IBM Smarter Workforce modernize IT processes and improve incident management. The team struggled with manual on-call schedules and... lacked visibility into incidents. PagerDuty provided a solution that increased productivity and streamlined incident escalation. The IT operations team saw major benefits from the new system. PagerDuty supported IBM Smarter Workforce in their digital transformation journey.
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PagerDuty helped Fox Corporation improve digital operations. Fox used PagerDuty to reduce costs and speed up innovation. The solution also... helped Fox grow revenue. PagerDuty supported operational integrity for this large media company.
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PagerDuty gives Signal Sciences instant visibility into incident status and on-call lists. The security team uses PagerDuty to address security... incidents faster and more consistently. PagerDuty helps reduce manual processes and maintenance effort. Signal Sciences improves operational reliability and agility with PagerDuty. The solution supports better security incident management and response.
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PagerDuty helps Vodafone monitor real-time operations for 18 million customers. Vodafone's engineering teams needed better visibility into their impact. PagerDuty... gave them real-time insights. This improved customer experience and operational awareness. Ben Connolly, Head of Digital Engineering, shares how PagerDuty was the right solution.
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PagerDuty helped SendGrid handle up to 2,000 incident alerts daily and tens of thousands per minute during outages. SendGrid switched from... a basic alerting tool to PagerDuty's incident management platform for better scalability and reliability. PagerDuty reduced downtime and improved employee productivity. SendGrid trusts PagerDuty to prevent long outages and revenue loss. PagerDuty is now a key part of SendGrid's operations.
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PagerDuty Operations Cloud helped TUI improve digital experiences for travelers. TUI used PagerDuty to make IT operations stronger and more... efficient. The company wanted to give customers a better online journey. PagerDuty supported TUI’s business and technology transformation. TUI now delivers more reliable travel services worldwide.
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