CleverTap helped Kippa, a financial management app for small businesses in Africa, increase user activations by 6%. Kippa needed a user engagement platform to improve onboarding and user experience. ...The team used CleverTap to build onboarding journeys and send targeted in-app messages. They focused on the first user action and tested campaigns to optimize results. CleverTap enabled Kippa to boost activations and cross-sell features through omnichannel engagement.
CleverTap helped Home Credit Indonesia send more push notifications and improve user engagement. The team used CleverTap for real-time analytics and cross-channel messaging. They connected their data... warehouse to CleverTap's API. This let them target users with the right offers at the right time. As a result, Home Credit Indonesia achieved push notification click-through rates 3.5 times higher than the industry average.
CleverTap helped Bibit, Indonesia's top investment platform, boost engagement and conversion by 5x. Bibit used CleverTap for real-time segmentation, multi-channel automation, and advanced A/B testing.... The platform enabled deeper personalization and timely, relevant campaigns. Bibit saw a 75% uplift in WhatsApp conversion for high-intent mutual fund users and 2x growth in investment inflow. Automated payment drop-off campaigns increased conversion rates by 26%.
CleverTap helped BharatPe double click-through rates for omnichannel campaigns. BharatPe faced high user drop-offs during onboarding and product navigation. They needed seamless engagement across dig...ital and physical channels and better campaign measurement. CleverTap enabled automated, personalized journeys and notifications. Merchants received targeted messages to complete onboarding and use features. This led to higher engagement and improved campaign results.
CleverTap helped Akseleran, a P2P lending startup, boost its month 1 retention rate by 14%. Akseleran needed a scalable engagement platform to improve user onboarding and run growth experiments. Clev...erTap provided A/B testing, automated segmentation, and campaign analytics. These tools let Akseleran identify user drop-offs and improve conversion rates. The result was higher user retention and better growth for the company.
CleverTap helped Niyo, a fintech company, improve customer experience for international travelers. Niyo used CleverTap to launch international cards with zero forex markup and added travel services i...n their app. CleverTap enabled personalized engagement, advanced automation, and strong security. Niyo saw a 2x boost in click-through rates and a 40% increase in conversion rates. The solution helped Niyo streamline onboarding and adapt to complex financial regulations.
CleverTap helped DSP Mutual Fund deliver personalized engagement to over 50 lakh investors. The team used advanced segmentation and dynamic personalization to tailor messages for each investor. Cleve...rTap's automation reduced campaign execution time from weeks to days. The campaign led to a 28% month-over-month boost in average daily purchases. The highest single-day fund purchases in three months happened on campaign day. Personalized content and smart segmentation improved customer experience and business growth.
CleverTap helped Maya, a digital bank in the Philippines, improve user engagement and credit adoption. Maya used CleverTap’s analytics and automation to create dynamic user segments and deliver perso...nalized messages. The platform enabled automated, omnichannel communication and A/B testing for better campaign results. Maya saw a 95% growth in Easy Credit users, doubled credit user retention, and cut loan application turnaround time by 60%.
CleverTap helped Simpl automate user engagement and boost operational efficiency. Simpl, a fast-growing checkout payment network in India, needed a better way to manage campaigns as their business gr...ew. They replaced manual processes and an in-house tool with CleverTap’s marketing automation platform. Using advanced segmentation, personalized journeys, and APIs, Simpl improved user onboarding, retention, and payment volume. The switch to CleverTap reduced human errors and made campaign launches faster and more efficient.
CleverTap helped Niyo, a fintech company, improve customer experience for international travelers. Niyo used CleverTap to launch international cards with zero forex markup and added travel services i...n their app. CleverTap enabled personalized engagement, advanced automation, and strong security. Niyo saw a 2x boost in click-through rates and a 40% increase in conversion rates. The solution helped Niyo streamline onboarding and adapt to complex financial regulations.
CleverTap helped DSP Mutual Fund deliver personalized engagement to over 50 lakh investors. The team used advanced segmentation and dynamic personalization to tailor messages for each investor. Cleve...rTap's automation reduced campaign execution time from weeks to days. The campaign led to a 28% month-over-month boost in average daily purchases. The highest single-day fund purchases in three months happened on campaign day. Personalized content and smart segmentation improved customer experience and business growth.
CleverTap helped Maya, a digital bank in the Philippines, improve user engagement and credit adoption. Maya used CleverTap’s analytics and automation to create dynamic user segments and deliver perso...nalized messages. The platform enabled automated, omnichannel communication and A/B testing for better campaign results. Maya saw a 95% growth in Easy Credit users, doubled credit user retention, and cut loan application turnaround time by 60%.
CleverTap helped Simpl automate user engagement and boost operational efficiency. Simpl, a fast-growing checkout payment network in India, needed a better way to manage campaigns as their business gr...ew. They replaced manual processes and an in-house tool with CleverTap’s marketing automation platform. Using advanced segmentation, personalized journeys, and APIs, Simpl improved user onboarding, retention, and payment volume. The switch to CleverTap reduced human errors and made campaign launches faster and more efficient.
Internet Case Studies and Customer Success Stories with Leanplum
dua.com
- Internet
CleverTap helped dua.com, a dating app for Albanians, improve user engagement and campaign speed. The team unified their tech stack and gained real-time segmentation and personalization. Campaign lau...nches became 10x faster. Day 1 swipe activity rose by 15%. Message open rates increased by 20%. Over 300,000 individualized messages are sent monthly. CleverTap enabled dua.com to better understand user behavior and deliver timely, personalized experiences.
CleverTap helped KashKick boost user acquisition and retention with real-time personalization. KashKick used CleverTap’s AI-powered tools and Intellinode feature to create tailored user journeys. Onb...oarding engagement increased by 2.5x. Engaged sessions rose by 36% in one month. Newsletter performance surged by 44%. KashKick saw a 3.7x increase in returning users, 2.3x total user growth, and 4x growth in monthly engagement.
CleverTap helped baz, a leading super app in Mexico, engage users and reduce churn. baz used CleverTap's all-in-one user engagement platform to unify data and automate campaigns. Personalized push no...tifications doubled new user activation. Churn rate dropped by 28%. Conversion rate increased by 60%, boosting transaction growth. baz improved user experience and scaled engagement with CleverTap.
CleverTap helped Apna build and scale their email channel from scratch. Apna used CleverTap’s multichannel integration and automation to engage job seekers and employers. They achieved a 30x year-ove...r-year growth in monthly users reached within 12 months. Open rates increased by 28% and click rates rose by 88% at 30x scale. Personalized content and smart segmentation drove high engagement and low spam complaints.
CleverTap helped Tradeling, a leading MENA B2B marketplace, move to an app-first model and improve customer engagement. Tradeling used CleverTap to personalize messages, automate campaigns, and segme...nt users. The platform enabled a 3.7x boost in push notification click-through rates and doubled order conversions through automated journeys. Tradeling also saw a 57% increase in email conversions and gained 4,000 new web app pop-up users monthly. The team now creates campaigns faster and connects better with customers.
CleverTap helped KashKick boost user acquisition and retention with real-time personalization. KashKick used CleverTap’s AI-powered tools and Intellinode feature to create tailored user journeys. Onb...oarding engagement increased by 2.5x. Engaged sessions rose by 36% in one month. Newsletter performance surged by 44%. KashKick saw a 3.7x increase in returning users, 2.3x total user growth, and 4x growth in monthly engagement.
CleverTap helped baz, a leading super app in Mexico, engage users and reduce churn. baz used CleverTap's all-in-one user engagement platform to unify data and automate campaigns. Personalized push no...tifications doubled new user activation. Churn rate dropped by 28%. Conversion rate increased by 60%, boosting transaction growth. baz improved user experience and scaled engagement with CleverTap.
CleverTap helped Apna build and scale their email channel from scratch. Apna used CleverTap’s multichannel integration and automation to engage job seekers and employers. They achieved a 30x year-ove...r-year growth in monthly users reached within 12 months. Open rates increased by 28% and click rates rose by 88% at 30x scale. Personalized content and smart segmentation drove high engagement and low spam complaints.
CleverTap helped Tradeling, a leading MENA B2B marketplace, move to an app-first model and improve customer engagement. Tradeling used CleverTap to personalize messages, automate campaigns, and segme...nt users. The platform enabled a 3.7x boost in push notification click-through rates and doubled order conversions through automated journeys. Tradeling also saw a 57% increase in email conversions and gained 4,000 new web app pop-up users monthly. The team now creates campaigns faster and connects better with customers.
CleverTap helped Zedge improve user engagement and campaign performance. Zedge used CleverTap for real-time segmentation, predictive scoring, and event-triggered journeys. The platform enabled visual...ly rich, targeted campaigns and fast A/B testing. Zedge saw a 100%+ increase in campaign click-through rates, a 40% jump in push delivery rates, and a 12% boost in push open rates. Marketing teams now work faster and more independently with live analytics and actionable insights.
CleverTap helped Parco, a mobility app, increase Prime subscriptions by 28%. Parco used CleverTap’s engagement platform to send personalized messages and re-engage inactive users. The team used advan...ced segmentation and omni-channel campaigns to target users. Parco saw a 17% uplift in NPS score and 12% user conversion rates. The solution improved user retention and boosted ROI.
CleverTap’s WhatsApp solution helped Zed boost user engagement and conversions. Zed faced low engagement from new and inactive users through push and email. They used CleverTap’s behavioral analytics... and WhatsApp templates to send targeted, timely messages. WhatsApp campaigns reached 75-80% of users, 50% higher than other channels. Zed saw a 100% increase in conversion rate and a 14.66% conversion rate with limited-time offers. The platform made campaign setup and management easy.
CleverTap helped TMOV, a leading agribusiness logistics company in Brazil, improve user engagement and onboarding. TMOV used CleverTap's automated journey orchestration to guide truck drivers through... app registration and adoption. The solution included multi-channel campaigns using SMS, push notifications, and in-app messages. TMOV achieved a 187% increase in user registrations. The company now delivers a better first-time user experience and drives higher product adoption.
CleverTap helped OurBus gamify its app experience for intercity bus riders. The team used in-app HTML popups to launch interactive campaigns like 'Spin the Wheel' and 'Scratch and Win.' These campaig...ns made coupon codes easy to access and boosted user engagement. OurBus saw a 100% increase in CRM-driven revenue, a 40% rise in campaign engagement, and a 20% improvement in coupon code redemption rates. The solution reduced user drop-offs and made offers more visible.
CleverTap helped Parco, a mobility app, increase Prime subscriptions by 28%. Parco used CleverTap’s engagement platform to send personalized messages and re-engage inactive users. The team used advan...ced segmentation and omni-channel campaigns to target users. Parco saw a 17% uplift in NPS score and 12% user conversion rates. The solution improved user retention and boosted ROI.
CleverTap’s WhatsApp solution helped Zed boost user engagement and conversions. Zed faced low engagement from new and inactive users through push and email. They used CleverTap’s behavioral analytics... and WhatsApp templates to send targeted, timely messages. WhatsApp campaigns reached 75-80% of users, 50% higher than other channels. Zed saw a 100% increase in conversion rate and a 14.66% conversion rate with limited-time offers. The platform made campaign setup and management easy.
CleverTap helped TMOV, a leading agribusiness logistics company in Brazil, improve user engagement and onboarding. TMOV used CleverTap's automated journey orchestration to guide truck drivers through... app registration and adoption. The solution included multi-channel campaigns using SMS, push notifications, and in-app messages. TMOV achieved a 187% increase in user registrations. The company now delivers a better first-time user experience and drives higher product adoption.
CleverTap helped OurBus gamify its app experience for intercity bus riders. The team used in-app HTML popups to launch interactive campaigns like 'Spin the Wheel' and 'Scratch and Win.' These campaig...ns made coupon codes easy to access and boosted user engagement. OurBus saw a 100% increase in CRM-driven revenue, a 40% rise in campaign engagement, and a 20% improvement in coupon code redemption rates. The solution reduced user drop-offs and made offers more visible.
CleverTap helped SafeBoda improve user retention in Nigeria. SafeBoda used CleverTap to build onboarding journeys for new app users. The platform enabled SafeBoda to engage users with timely, relevan...t messages. SafeBoda achieved a 75% retention rate and a 42% conversion rate for goals. The solution also helped reduce churn and improve customer experience.
Banking Case Studies and Customer Success Stories with Leanplum
Axis Bank
- Banking
CleverTap’s All-in-One Engagement Platform helped Axis Bank boost conversions by 27% for dropped-off credit card upgrade users. The bank used CleverAI tools like Scribe and IntelliNode for emotion-dr...iven messaging and automated A/B testing. Axis Bank improved personal loan retargeting, achieving 13% higher click-to-conversion rates via mobile push and 4% higher via WhatsApp. The omnichannel approach reduced cost per subscription for personal loans. Real-time insights supported branch and call center teams, making customer engagement more effective.
CleverTap’s all-in-one engagement platform helped PVcomBank boost digital product adoption by 134%. The bank used event tracking and behavioral analytics to understand user actions and reduce drop-of...fs. Automated push and app inbox notifications replaced SMS, saving 24.78 billion VND in marketing costs. PVcomBank also cut average call-center consultation time by 95%. Real-time analytics and personalized messaging improved customer satisfaction and retention.
CleverTap’s all-in-one engagement platform helped Wing Bank automate customer communications and gain deep behavioral insights. Wing Bank used advanced analytics and personalized messaging to boost u...ser engagement and product adoption. The bank achieved a 2x improvement in engagement and click rates, a 25% retention rate, and a 20% weekly conversion rate. Automated journeys and scalable personalization increased loan disbursement and repayment. Analytics tools like Funnels and Flows helped optimize customer journeys and drive results.
CleverTap helped Axis Bank improve digital engagement and boost conversions. The bank used CleverTap’s AI-powered platform to personalize communication for credit card upgrades and personal loan reta...rgeting. They used real-time insights and omnichannel messaging to reach users at the right time. Axis Bank saw a 27% increase in conversions from dropped-off credit card upgrade users. Personal loan click-to-conversion rates rose by 13% on mobile push and 4% on WhatsApp. The bank also reduced cost per subscription for personal loans.
CleverTap’s all-in-one engagement platform helped PVcomBank boost digital product adoption by 134%. The bank used event tracking and behavioral analytics to understand user actions and reduce drop-of...fs. Automated push and app inbox notifications replaced SMS, saving 24.78 billion VND in marketing costs. PVcomBank also cut average call-center consultation time by 95%. Real-time analytics and personalized messaging improved customer satisfaction and retention.
CleverTap’s all-in-one engagement platform helped Wing Bank automate customer communications and gain deep behavioral insights. Wing Bank used advanced analytics and personalized messaging to boost u...ser engagement and product adoption. The bank achieved a 2x improvement in engagement and click rates, a 25% retention rate, and a 20% weekly conversion rate. Automated journeys and scalable personalization increased loan disbursement and repayment. Analytics tools like Funnels and Flows helped optimize customer journeys and drive results.
CleverTap helped Axis Bank improve digital engagement and boost conversions. The bank used CleverTap’s AI-powered platform to personalize communication for credit card upgrades and personal loan reta...rgeting. They used real-time insights and omnichannel messaging to reach users at the right time. Axis Bank saw a 27% increase in conversions from dropped-off credit card upgrade users. Personal loan click-to-conversion rates rose by 13% on mobile push and 4% on WhatsApp. The bank also reduced cost per subscription for personal loans.
Retail Case Studies and Customer Success Stories with Leanplum
City Club by Soriana
- Retail
CleverTap helped City Club by Soriana personalize customer engagement at scale. The brand used AI-powered segmentation and automation to send targeted messages, like membership reminders and birthday... greetings. City Club saw a 19x increase in active users on the push channel and a 93.71% rise in open rates. Abandoned cart recovery improved by 5-7%. The team also gained better partner insights and optimized customer journeys with real-time testing.
CleverTap helped City Club by Soriana personalize customer engagement at scale. The brand used AI-powered segmentation and automation to send targeted messages, like membership reminders and birthday... greetings. City Club saw a 19x increase in active users on the push channel and a 93.71% rise in open rates. Abandoned cart recovery improved by 5-7%. The team also gained better partner insights and optimized customer journeys with real-time testing.
CleverTap helped AJIO create hyper-personalized customer journeys and communication. AJIO used CleverTap's Journeys feature to deliver personalized omnichannel engagement at every stage, from sign-up... to reactivation. The platform enabled AJIO to send billions of tailored push notifications quickly and build targeted campaigns using real-time segmentation. As a result, AJIO saw a 4X increase in conversions, a 41% rise in customer retention month-over-month, and a 28% boost in reactivated customers.
CleverTap helped City Club by Soriana personalize customer engagement at scale. The brand used AI-powered segmentation and automation to send targeted messages, like membership reminders and birthday... greetings. City Club saw a 19x increase in active users on the push channel and a 93.71% rise in open rates. Abandoned cart recovery improved by 5-7%. The team also gained better partner insights and optimized customer journeys with real-time testing.
CleverTap helped AJIO create hyper-personalized customer journeys and communication. AJIO used CleverTap's Journeys feature to deliver personalized omnichannel engagement at every stage, from sign-up... to reactivation. The platform enabled AJIO to send billions of tailored push notifications quickly and build targeted campaigns using real-time segmentation. As a result, AJIO saw a 4X increase in conversions, a 41% rise in customer retention month-over-month, and a 28% boost in reactivated customers.
CleverTap helped Unifynd boost offline coupon conversion rates from 5% to 83%. Unifynd, a retail-tech SaaS company, wanted to turn raw data into insights and improve in-store customer experiences. Th...ey used CleverTap for analytics, customer journeys, and segmentation. This enabled Unifynd to create automated campaigns and track coupon conversions. As a result, Unifynd increased sales and improved customer engagement in Indian malls.
Entertainment Case Studies and Customer Success Stories with Leanplum
JioSaavn
- Entertainment
CleverTap helped JioSaavn deliver personalized music experiences to millions of users. JioSaavn used CleverTap to integrate with their recommendation engine and automate user segmentation. They sent ...dynamic push notifications and emails based on user behavior. Campaigns using CleverTap catalogues saw a 67% boost in click-to-conversion rates. Email click-through rates for promo code campaigns doubled. Real-time coupon personalization and A/B testing improved engagement and drove value across the Jio ecosystem.
CleverTap Gaming helps Product Madness personalize player experiences in their mobile games. The CRM team uses CleverTap variables to control in-game parameters and run real-time A/B tests. They segm...ent players and automate changes to game settings for each group. This approach led to a 1.6% increase in D-28 conversion, a 5.2% increase in D-28 retention, and a 37% increase in organic install rate. Product Madness continues to use CleverTap to boost player engagement and retention.
CleverTap helped JioSaavn deliver personalized music experiences to millions of users. JioSaavn used CleverTap to integrate with their recommendation engine and automate user segmentation. They sent ...dynamic push notifications and emails based on user behavior. Campaigns using CleverTap catalogues saw a 67% boost in click-to-conversion rates. Email click-through rates for promo code campaigns doubled. Real-time coupon personalization and A/B testing improved engagement and drove value across the Jio ecosystem.
CleverTap Gaming helps Product Madness personalize player experiences in their mobile games. The CRM team uses CleverTap variables to control in-game parameters and run real-time A/B tests. They segm...ent players and automate changes to game settings for each group. This approach led to a 1.6% increase in D-28 conversion, a 5.2% increase in D-28 retention, and a 37% increase in organic install rate. Product Madness continues to use CleverTap to boost player engagement and retention.
CleverTap helped Ooredoo Oman improve digital customer engagement. The company used advanced segmentation, automation, and AI-driven insights to target users with personalized messages. Ooredoo Oman ...automated renewal reminders and re-engaged inactive users. As a result, monthly active users increased by 20%. Renewal conversion rates reached 25%. Campaign management became more efficient and customer retention improved.
CleverTap helped Vodafone improve their mobile marketing for the My Vodafone App. Vodafone faced challenges with manual campaigns and separate communication systems. CleverTap enabled personalized, t...imely notifications and better user segmentation. Onboarding campaign click-through rates increased by 15%. Engagement tripled. Re-engagement campaign CTRs reached 23.7% and conversions doubled. Vodafone now tracks user flows, retention, and uninstalls to optimize campaigns and reduce churn.
CleverTap helped Ooredoo Oman improve digital customer engagement. The company used advanced segmentation, automation, and AI-driven insights to target users with personalized messages. Ooredoo Oman ...automated renewal reminders and re-engaged inactive users. As a result, monthly active users increased by 20%. Renewal conversion rates reached 25%. Campaign management became more efficient and customer retention improved.
CleverTap helped Vodafone improve their mobile marketing for the My Vodafone App. Vodafone faced challenges with manual campaigns and separate communication systems. CleverTap enabled personalized, t...imely notifications and better user segmentation. Onboarding campaign click-through rates increased by 15%. Engagement tripled. Re-engagement campaign CTRs reached 23.7% and conversions doubled. Vodafone now tracks user flows, retention, and uninstalls to optimize campaigns and reduce churn.
Apparel & Fashion Case Studies and Customer Success Stories with Leanplum
Canifa
- Apparel & Fashion
CleverTap’s All-in-One Engagement Platform helped Canifa, a leading apparel brand in Vietnam, transform its customer engagement. Canifa faced challenges with fragmented digital tools and data silos, ...limiting real-time personalization. By adopting CleverTap, Canifa unified customer data, enabling deep segmentation and omnichannel engagement. The results included a 20% increase in retention rate, a 54% boost in conversion rate, and a 7% rise in revenue per user. Canifa now delivers personalized experiences across more than 10 channels, improving customer satisfaction and loyalty.
CleverTap helped Snitch, a fast fashion brand, unify customer data and personalize engagement. Snitch used CleverTap to segment users, automate timely messages, and run A/B tests. The brand saw a 70%... increase in revenue growth and doubled its M1 order retention. Snitch also achieved 22% higher month-over-month retention than planned. CleverTap enabled Snitch to boost loyalty, lower marketing costs, and drive higher sales.
CleverTap helped Snitch, a fast fashion brand, unify customer data and personalize engagement. Snitch used CleverTap to segment users, automate timely messages, and run A/B tests. The brand saw a 70%... increase in revenue growth and doubled its M1 order retention. Snitch also achieved 22% higher month-over-month retention than planned. CleverTap enabled Snitch to boost loyalty, lower marketing costs, and drive higher sales.
CleverTap helped Snitch, a fast fashion brand, unify customer data and personalize engagement. Snitch used CleverTap to segment users, automate messages, and run A/B tests. The brand saw a 70% increa...se in revenue growth and doubled its M1 order retention. Snitch also achieved 22% higher month-over-month retention than planned. CleverTap’s AI-powered tools enabled timely, relevant communication and improved customer loyalty.
OfBusiness (Nexizo)
- Information Technology And Services
CleverTap helped Nexizo, OfBusiness's AI-enabled B2B platform, improve customer retention by over 15%. Nexizo automated campaign workflows and used behavior-based intelligence for targeted outreach. ...The platform saw a 50% more efficient customer acquisition cost compared to industry standards. WhatsApp campaign response rates increased by 1.8x. Nexizo now drives $150 million GMV annually for OfBusiness, with 500+ enterprises and SMBs using the platform.
CleverTap helped Fhynix improve its customer engagement and analytics. Fhynix saw a 37% higher onboarding completion rate after using CleverTap. The platform also led to a 30% increase in app launche...s and a 25% rise in new feature adoption. Fhynix used CleverTap for targeted messaging, real-time analytics, and error resolution. This made onboarding smoother and boosted user activity.
OfBusiness (Nexizo)
- Information Technology And Services
CleverTap helped Nexizo, OfBusiness's AI-enabled B2B platform, improve customer retention by over 15%. Nexizo automated campaign workflows and used behavior-based intelligence for targeted outreach. ...The platform saw a 50% more efficient customer acquisition cost compared to industry standards. WhatsApp campaign response rates increased by 1.8x. Nexizo now drives $150 million GMV annually for OfBusiness, with 500+ enterprises and SMBs using the platform.
CleverTap helped Fhynix improve its customer engagement and analytics. Fhynix saw a 37% higher onboarding completion rate after using CleverTap. The platform also led to a 30% increase in app launche...s and a 25% rise in new feature adoption. Fhynix used CleverTap for targeted messaging, real-time analytics, and error resolution. This made onboarding smoother and boosted user activity.
Food & Beverages Case Studies and Customer Success Stories with Leanplum
Food To Save
- Food & Beverages
CleverTap helped Food To Save, a Brazilian food-tech marketplace, unify customer data and automate marketing. Before CleverTap, Food To Save struggled with manual campaigns and fragmented data. With ...CleverTap, they reduced time to first purchase by 66% and increased user activation by 68%. User retention rose by 10% and monthly active users grew by 43%. Automated, real-time campaigns now drive faster, more targeted engagement and higher conversions.
CleverTap helped Shawarmer use RFM-based automated segmentation to improve customer engagement. Shawarmer identified key meal occasions and targeted customers with personalized messages using CleverT...ap’s platform. The team focused on retention by using owned channels like push notifications, app pop-ups, email, and WhatsApp. As a result, Shawarmer saw a 9% increase in overall sales and retained 36% of at-risk customers. The solution helped Shawarmer stand out in a crowded food market in Saudi Arabia.
CleverTap helped Shawarmer use RFM-based automated segmentation to improve customer engagement. Shawarmer identified key meal occasions and targeted customers with personalized messages using CleverT...ap’s platform. The team focused on retention by using owned channels like push notifications, app pop-ups, email, and WhatsApp. As a result, Shawarmer saw a 9% increase in overall sales and retained 36% of at-risk customers. The solution helped Shawarmer stand out in a crowded food market in Saudi Arabia.
Education Case Studies and Customer Success Stories with Leanplum
Uppy (by Düşyeri)
- Education
CleverTap helped Uppy, an EduTech app, increase user subscriptions by 42%. Uppy used CleverTap’s engagement platform for advanced analytics and personalized messaging. The team improved user targetin...g with A/B testing and real-time data. They sent personalized messages through WhatsApp and push notifications. Uppy saw a 31% growth in trial-to-subscription conversions and a 30% reduction in customer acquisition cost.
CleverTap helped Uppy, an EduTech app, increase user subscriptions by 42%. Uppy used CleverTap’s engagement platform for advanced analytics and personalized messaging. The team improved user targetin...g with A/B testing and real-time data. They sent personalized messages through WhatsApp and push notifications. Uppy saw a 31% growth in trial-to-subscription conversions and a 30% reduction in customer acquisition cost.
CleverTap helped ProgrammingHub increase subscription ROI by 15%. ProgrammingHub needed to boost subscription rates and wanted a mobile-first marketing automation platform. They chose CleverTap for r...eal-time analytics, segmentation, and cross-channel messaging. The team used CleverTap's funnels and session analytics to understand user behavior and improve conversion rates. Flexible pricing and all-in-one features made CleverTap a good fit for this e-learning company.
Insurance Case Studies and Customer Success Stories with Leanplum
HDFC ERGO General Insurance
- Insurance
CleverTap helped HDFC ERGO General Insurance boost unassisted health insurance sales on the Here App. The company used real-time segmentation and omnichannel engagement to target users with personali...zed messages. This led to a 3% conversion rate for unassisted health insurance sales and a 10% renewal uptick for private car comprehensive insurance. Health insurance renewals also increased by 3%. HDFC ERGO optimized communication across push notifications, in-app messages, WhatsApp, and native displays to drive results.
CleverTap helped ICICI Prudential Life Insurance boost customer engagement through its mobile app. The app offers over 60 policy services, personalized recommendations, and health goal tracking. ICIC...I Prudential saw a 121% increase in total customer clicks from all engagement channels. New business grew 38% quarter-over-quarter in Q4-FY2025. The app achieved a 4.7 rating on both Play Store and App Store, showing high customer satisfaction.
CleverTap helped ICICI Prudential Life Insurance boost customer engagement through its mobile app. The app offers over 60 policy services, personalized recommendations, and health goal tracking. ICIC...I Prudential saw a 121% increase in total customer clicks from all engagement channels. New business grew 38% quarter-over-quarter in Q4-FY2025. The app achieved a 4.7 rating on both Play Store and App Store, showing high customer satisfaction.
Consumer Goods Case Studies and Customer Success Stories with Leanplum
Rentomojo
- Consumer Goods
CleverTap helped Rentomojo improve push notification performance. Rentomojo faced problems with low push deliverability and reach. CleverTap's Pull Notifications and RenderMax features increased noti...fication reach and engagement. Rentomojo saw a 36% higher reach, a 73% boost in deliverability, and a 26% increase in open rates. CleverTap's analytics and automation supported Rentomojo's growth.
CleverTap helped Rentomojo improve push notification performance. Rentomojo faced problems with low push deliverability and reach. CleverTap's Pull Notifications and RenderMax features increased noti...fication reach and engagement. Rentomojo saw a 36% higher reach, a 73% boost in deliverability, and a 26% increase in open rates. CleverTap's analytics and automation supported Rentomojo's growth.
CleverTap helped Swan boost user reactivation on its ecommerce app. Swan used smart segmentation to target dormant users and tested different marketing messages. The team used email and push notifica...tions for engagement. Analytics tracked campaign impact at the cohort level. Swan saw a 40% increase in email view rates, a 3% activation rate for dormant users, and 15% of incremental orders came from reactivation campaigns.
Hospitality Case Studies and Customer Success Stories with Leanplum
Brevistay
- Hospitality
CleverTap helped Brevistay, a platform for hourly hotel bookings, boost sales and retention. Brevistay faced challenges with user drop-offs and inefficient tools. They used CleverTap’s advanced analy...tics and segmentation to send targeted offers and re-engage users. Real-time insights and multi-channel campaigns improved user journeys. Brevistay saw a 15% increase in sales and higher booking conversion rates.
CleverTap helped Brevistay, a platform for hourly hotel bookings, boost sales and retention. Brevistay faced challenges with user drop-offs and inefficient tools. They used CleverTap’s advanced analy...tics and segmentation to send targeted offers and re-engage users. Real-time insights and multi-channel campaigns improved user journeys. Brevistay saw a 15% increase in sales and higher booking conversion rates.
Consumer Services Case Studies and Customer Success Stories with Leanplum
Miso
- Consumer Services
CleverTap helped Miso, a top home services app in South Korea, boost customer engagement. Miso used automated segmentation and personalized campaigns to reach users at the right time. The company saw... a 30% increase in early-bird AC cleanings, a 3% lift in conversions from cross-sell pop-ups, and a 17% rise in pre-cleaning image uploads. Daily active AC technicians grew by 50%. Miso also improved partner engagement and reduced customer fatigue with optimized messaging.
CleverTap helped Miso, a top home services app in South Korea, boost customer engagement. Miso used automated segmentation and personalized campaigns to reach users at the right time. The company saw... a 30% increase in early-bird AC cleanings, a 3% lift in conversions from cross-sell pop-ups, and a 17% rise in pre-cleaning image uploads. Daily active AC technicians grew by 50%. Miso also improved partner engagement and reduced customer fatigue with optimized messaging.
Computer Software Case Studies and Customer Success Stories with Leanplum
myBillbook
- Computer Software
CleverTap helped myBillbook boost user engagement and sales. myBillbook used CleverTap to target high-value 'hand-raiser' users and send personalized messages at key moments. The team replaced old dr...ip campaigns with micro moments to identify and engage users more effectively. This led to a 3X increase in high-value users, a 35% rise in revenue from inside sales, and a 15% reply rate on WhatsApp. myBillbook improved customer journeys and drove growth using CleverTap's all-in-one engagement platform.
CleverTap helped myBillbook boost user engagement and sales. myBillbook used CleverTap to target high-value 'hand-raiser' users and send personalized messages at key moments. The team replaced old dr...ip campaigns with micro moments to identify and engage users more effectively. This led to a 3X increase in high-value users, a 35% rise in revenue from inside sales, and a 15% reply rate on WhatsApp. myBillbook improved customer journeys and drove growth using CleverTap's all-in-one engagement platform.
Media Production Case Studies and Customer Success Stories with Leanplum
Times of India
- Media Production
CleverTap helped Times of India double its subscribers. The team needed better user insights, faster campaign speed, and automation. CleverTap gave them tools to target users and send messages quickl...y. They automated campaigns using APIs. This saved time, reduced errors, and improved engagement. Times of India now reaches users faster and grows its subscriber base.
CleverTap helped Times of India double its subscribers. The team needed better user insights, faster campaign speed, and automation. CleverTap gave them tools to target users and send messages quickl...y. They automated campaigns using APIs. This saved time, reduced errors, and improved engagement. Times of India now reaches users faster and grows its subscriber base.
Design Case Studies and Customer Success Stories with Leanplum
The Hindu
- Media
CleverTap helped The Hindu increase user engagement by 39%. The Hindu used CleverTap to send personalized messages and onboard new subscribers. Email open rates rose by 21% and click rates by 17%. Mo...nthly active subscribers grew by 16%. 74% more users returned within 30 minutes of opening a message. The Hindu boosted subscriber lifetime value with data-driven engagement.
CleverTap helped The Hindu increase user engagement by 39%. The Hindu used CleverTap to send personalized messages and onboard new subscribers. Email open rates rose by 21% and click rates by 17%. Mo...nthly active subscribers grew by 16%. 74% more users returned within 30 minutes of opening a message. The Hindu boosted subscriber lifetime value with data-driven engagement.
Construction Case Studies and Customer Success Stories with Leanplum
Trade Hounds
- Construction
CleverTap helped Trade Hounds boost push notification click-through rates by 30%. Trade Hounds needed a better way to engage and retain users. Their old tool was not scalable or easy to use. CleverTa...p's journeys feature let them target user groups based on actions. This made their messaging more personal and effective. As a result, Trade Hounds improved user engagement and app growth.
CleverTap helped Kitabisa, Indonesia's largest donation platform, improve donor engagement and retention. Kitabisa used CleverTap's smart segmentation and personalized messaging to automate user jour...neys and send timely wallet reminders. During Ramadan, they delivered automated, personalized push notifications to encourage routine giving. The results included a 33% increase in median donations per user, a 10% rise in average click-through rates for notifications, and a 5% boost in user stickiness.
Other Industry Case Studies and Success Stories with Leanplum
HUD
- Social/dating
CleverTap helped HUD, a casual dating app, improve user retention by 20%. Before CleverTap, HUD struggled with real-time analytics and user segmentation. The team could not track free trial activatio...ns or key metrics like app installs. CleverTap enabled instant campaign optimization and real-time user insights. HUD used flows to understand user journeys and create targeted campaigns, leading to better engagement and higher retention.
CleverTap helped Fonos, a leading Vietnamese audio content start-up, grow its subscription base and user loyalty. Fonos used CleverTap’s real-time segmentation and automated personalized messaging to... engage busy users. The team built data-driven strategies to boost customer lifetime value and retention. Fonos saw a 6x increase in monthly active users over six months and a 25% month-on-month MAU growth rate.
CleverTap helped Blinkit improve customer experience and retention. Blinkit needed an integrated engagement solution with strong analytics and marketing automation. CleverTap gave them real-time user... data and campaign performance insights. The team focused on perfect deliveries and repeat business. With CleverTap, Blinkit saw a 6% boost in retention and a 53% surge in new user logins.
CleverTap helped a leading UAE ecommerce brand boost conversions by 400%. The company struggled with user segmentation, low notification delivery, and limited event attribution. CleverTap provided au...tomated segmentation, real-time personalization, and triggered campaigns. The team now sends personalized notifications with product details and deep links. This approach increased user engagement and drove more revenue.
Clever.AI helped Eatigo boost restaurant reservations. Eatigo used CleverTap’s AI-powered recommendation engine to increase conversion rates. The engine suggested restaurants to users who canceled or... abandoned reservations. It also re-engaged users who had not booked in 30 days with personalized offers. Eatigo saw a 2x conversion rate and a 100% increase in gross transactions.
CleverTap helped Özgür Okkalı's marketing team improve their marketing efforts. The platform's analytics and user-friendly interface enhanced their ability to drive key business KPIs. The migration f...rom Leanplum to CleverTap was seamless, with exceptional support from CleverTap's team. They saw improvements in retention rates, daily active users, and in-app sales. The partnership positively impacted their marketing strategy, with CleverTap's team always available to assist in optimizing campaigns.
Edenred UAE faced challenges with user engagement and support ticket volume. They struggled to create personalized messaging and automate user engagement. Their marketing team was also heavily relian...t on development for in-app notifications. By using CleverTap, they improved user engagement and reduced support tickets by 45%.
ZEE5 faced challenges with operational efficiency and user engagement. They had to create multiple campaign variations for different time zones and lacked advanced analytics. Their previous platform ...also required separate campaigns for Android and iOS. To solve these issues, ZEE5 chose CleverTap for its all-in-one engagement solution. CleverTap's automated segmentation allowed ZEE5 to target users based on language and behavior. This strategy led to a 60% increase in campaign click-through rates (CTR).
Tata CLiQ Luxury faced challenges with scalability and understanding user intent. Their existing marketing processes were slow and inefficient. They needed a solution to improve customer retention an...d engagement. CleverTap provided a marketing automation platform that helped Tata CLiQ Luxury tailor a holistic shopping experience. With CleverTap's TesseractDB, they could handle complex queries and execute campaigns quickly. This led to a 159% boost in revenue through improved multi-channel engagement.
CleverTap helped Özgür Okkalı's marketing team improve their marketing efforts. The platform's analytics and user-friendly interface enhanced their ability to drive key business KPIs. The migration f...rom Leanplum to CleverTap was seamless, with exceptional support from CleverTap's team. They saw improvements in retention rates, daily active users, and in-app sales. The partnership positively impacted their marketing strategy, with CleverTap's team always available to assist in optimizing campaigns.
Edenred UAE faced challenges with user engagement and support ticket volume. They struggled to create personalized messaging and automate user engagement. Their marketing team was also heavily relian...t on development for in-app notifications. By using CleverTap, they improved user engagement and reduced support tickets by 45%.
ZEE5 faced challenges with operational efficiency and user engagement. They had to create multiple campaign variations for different time zones and lacked advanced analytics. Their previous platform ...also required separate campaigns for Android and iOS. To solve these issues, ZEE5 chose CleverTap for its all-in-one engagement solution. CleverTap's automated segmentation allowed ZEE5 to target users based on language and behavior. This strategy led to a 60% increase in campaign click-through rates (CTR).
Tata CLiQ Luxury faced challenges with scalability and understanding user intent. Their existing marketing processes were slow and inefficient. They needed a solution to improve customer retention an...d engagement. CleverTap provided a marketing automation platform that helped Tata CLiQ Luxury tailor a holistic shopping experience. With CleverTap's TesseractDB, they could handle complex queries and execute campaigns quickly. This led to a 159% boost in revenue through improved multi-channel engagement.
CleverTap helps WinZO use real-time data to improve mobile gaming. WinZO faces the challenge of keeping users engaged and reducing churn. CleverTap lets WinZO quickly analyze user data and act fast t...o guide users. The platform supports push notifications, retargeting, and A/B testing. WinZO uses CleverTap to personalize experiences and offer targeted incentives. This leads to better user retention and higher monthly recurring revenue.
CleverTap helped Tata CLiQ, a leading e-commerce brand, solve slow campaign execution. Tata CLiQ used CleverTap to engage users across many channels. The platform made campaign management faster. Tat...a CLiQ saw a 159% boost in revenue. They also achieved a 4X increase in click-through rates. The solution improved customer engagement and business growth.
BloomingWear Achieves a 25% Conversions Surge With Dynamic Personalization on CleverTap
BloomingWear achieved a 25% increase in conversions using CleverTap's dynamic personalization. By leveraging real-time segmentation, A/B testing, and omnichannel engagement, BloomingWear enhanced cus...tomer interactions and reduced drop-offs by 15%. The integration of AI-driven segmentation and predictive modeling enabled tailored campaigns, boosting repeat purchases by 10% and average order value by 12%. CleverTap's platform facilitated personalized, data-driven customer engagement strategies.
Product Madness uses CleverTap to enhance player retention by personalizing experiences through configurable and testable events. Chris Mears, Technical Product Manager at Product Madness, highlights... the benefits of using CleverTap for LiveOps.
Niyo Elevates Customer Experience Through Personalized and Intelligent Engagement Powered by Clever.AI
Niyo, a fintech company, enhances customer engagement using CleverTap's platform, achieving a 40% conversion rate and 2% CTR for SMS campaigns. CleverTap's automation and personalization capabilities... streamline onboarding and crisis management, improving customer experiences and retention. The collaboration highlights CleverTap's role in Niyo's customer-centric strategy, emphasizing real-time engagement and data-driven insights.
Shawarmer Boosts Sales by 9% and Reduces Churn by 36% with CleverTaps RFM-based Automated Segmentation
Shawarmer, a leading Saudi fast-food chain, implemented CleverTaps RFM segmentation to deliver occasion-based, targeted messaging across channels like push notifications, email, and WhatsApp. This ap...proach enabled Shawarmer to identify high-value meal occasions, improve customer retention, and drive growth in a competitive market by leveraging real-time behavioral insights.
Delivering Great CX: How Blinkit Drove a 53% Surge in New User Logins with CleverTap
Blinkit, formerly Grofers, improved customer retention by 6% by leveraging CleverTaps customer engagement platform to enhance user experience and drive higher engagement in its online grocery service.
