Real-World Case Studies and Customer Success Stories with IBM Push Notifications

IBM FlashSystem 9500 helped Norsk helsenett SF cut rack space by 95% and energy use by 79%. The new storage... platform improved performance and security for Norway’s healthcare ICT. NHN reduced power costs by USD 45,000 and maintenance by USD 180,000 per year. The migration took just four weeks and was easy. NHN now meets strict uptime and sustainability needs for national healthcare.
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IBM Aspera helped National Instruments cut its software build process from four days to four hours. Teams worldwide now sync... large code bases quickly and securely, even across strict network environments. The solution supports 6,000 users and 2,000 developers, enabling continuous development and faster product releases. Predictable timelines and costs reduce risk and boost innovation. Aspera also enabled rapid recovery from a major system failure, helping NI meet critical deadlines.
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Marco Polo Network used IBM Security QRadar SIEM and X-Force Threat Intelligence to secure its global trade platform after moving to the cloud. The company needed... a scalable, 24x7 security operations center to protect sensitive financial data and meet compliance standards. IBM and Smarttech247 delivered a solution that analyzes thousands of security events per hour and supports ISO 27000 compliance. The implementation took just 12 weeks, with seamless integration into Microsoft Azure. Marco Polo Network now has end-to-end visibility and proactive defense against cyber threats.
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Micro Strategies Inc. used IBM FlashSystem 7200 and IBM Spectrum Virtualize to build CyberVault, a managed security service for proactive... ransomware protection. The solution isolates and secures client data, enabling fast recovery after cyberattacks. With IBM Storage Insights and automation via Red Hat Ansible, Micro Strategies helps clients restore data accurately and reduce risk. One financial services client avoided potential losses of $20 million per day and expects 20% business growth. The service supports complex IT environments and improves data security.
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IBM used its own cognitive supply chain platform to cut costs by $160 million. The new system gave real-time data... and AI-driven insights to manage disruptions fast. During the COVID-19 pandemic, IBM kept a 100% order fulfillment rate. Employees now get answers in seconds, not hours. The platform improved supply chain agility and customer experience.
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IBM used Salesforce Customer 360 to unify client, partner, and employee experiences on one platform. The company consolidated support tools,... reducing resolution time by 26% and increasing Net Promoter Score by 25 points. IBM Watson virtual assistants achieved a 58% containment rate for over 9 months. Self-service tools resolved 12% of customer sessions without new cases. Slack integration improved collaboration across IBM’s global teams.
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IBM Office of the CIO used IBM Verify to modernize identity and access management for over 27 million users. They replaced two... outdated IAM platforms with a single cloud-based solution. The migration enabled passwordless authentication, flexible multi-factor authentication, and improved user experience. IBM supported 35.7 million logins in one quarter and enhanced security for employees and clients. The new system allows scalable, secure access for both internal and external users.
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IBM Marketing used Adobe Experience Cloud and IBM Consulting to overhaul its marketing operations. They consolidated 40 digital asset management... platforms into one. This change made web pages launch 75% faster and improved translation speed by 55%. The team reduced 2,800 campaigns to 100, boosting media ROI by 35%. IBM now delivers more personalized, data-driven client experiences across channels.
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FloCareer used IBM watsonx Orchestrate to automate outreach and interview scheduling for its Interview-as-a-Service platform. The company conducts 20,000 technical... interviews each month and achieved a 70% reduction in hiring turnaround time. Candidate satisfaction rates reached 94%. FloCareer aims to grow its staff by 10–20% using responsible AI and intelligent automation. The solution helps remove unconscious bias and streamlines recruitment workflows.
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Eviden Atos uses IBM watsonx. ai to deliver generative AI and foundation model solutions. The platform helps Eviden Atos meet...customer needs for optimization and security. It also lets their clients benefit from open-source innovation. The testimonial highlights watsonx.ai's role in supporting digital transformation and trusted AI adoption.
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Relevance AI uses watsonx. ai to boost automation for low-code business users. The company explores watsonx.ai to find new ways...to integrate generative AI into its platform. This helps users build and deploy AI applications quickly. Relevance AI aims to offer more foundational model options to its wide user base. The platform connects LLMs, data sources, and vector databases for fast production-ready apps.
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Syntax used IBM Power Systems to deliver 100% uptime for SAP solutions in manufacturing. The company supports over 200,000 business... users and 510 SAP systems with its private cloud. IBM Power Systems helped Syntax enable real-time business insights across 4.5 TB of SAP HANA data. The solution improved reliability and scalability for mission-critical logistics and IoT services. Syntax maintained a two-year record of perfect platform availability, strengthening its reputation.
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SEAL Systems AG used IBM Cloud Hyper Protect Virtual Server for VPC to boost security and speed for its enterprise printing solution. The company needed... to protect sensitive documents and speed up large print jobs for clients in industries like manufacturing and insurance. By moving to IBM LinuxONE and IBM Z, SEAL Systems achieved 7x faster printing, cutting the time for a 3,000-page job from 30 minutes to under five. The solution delivers zero-trust security, confidential computing, and streamlined IT operations. SEAL Systems now offers a secure, cloud-based print service with strong encryption and high reliability.
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RainFocus used IBM Cloud to shift IBM Think 2020 from a physical to a virtual event in just 46 days. The platform scaled... from 40,000 expected in-person attendees to 122,000 virtual registrations. RainFocus leveraged IBM Cloud for Kubernetes Service, Object Storage, and Content Delivery Network to ensure high availability and performance. The event delivered personalized experiences and robust analytics for every attendee. This success created a scalable template for IBM’s 600+ annual events.
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Quid Informatica SpA used IBM Cloud for Financial Services to launch its Qinetic SaaS platform for consumer credit management. The solution enabled... Prexta, a financial services company, to expand into personal loans with rapid deployment and no disruption to existing operations. Qinetic supports multiple credit products and integrates easily with third-party systems. The platform helped manage 20 billion euros in credits and onboard 1.6 million new customers. Quid provides end-to-end service, including DevOps, application management, and security.
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IBM Global Real Estate used IBM Sustainability Software to improve sustainability reporting and embed real-time insights into facilities and asset management. The team manages... over 42 million square feet across nearly 100 countries. By integrating IBM TRIRIGA, Maximo, and Envizi ESG Suite, they automated data collection from 6,500+ utility bills each year. This helped IBM track energy use, greenhouse gas emissions, and progress toward 2030 carbon neutrality goals. The solution streamlined reporting, reduced manual work, and provided a model for clients seeking sustainability in facilities management.
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BlueBee used IBM Cloud and IBM Aspera software to speed up genomics data processing for labs and service providers. The cloud-based platform... cut data transfer time by 75% and boosted data processing speed by up to 133.9%. BlueBee met customer needs with flexible infrastructure and global data center options. The solution helped customers deliver diagnostics and results faster and at lower cost. IBM Cloud Object Storage provided scalable storage for growing genomics data.
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IBM Turbonomic and IBM Instana help BlueIT speed up digital transformation and cut carbon emissions. BlueIT uses these tools to... assure application performance and optimize hybrid cloud costs. The company reduced mean time to recovery by 50% and resourcing decision time by 60%. For one client, BlueIT cut memory and CPU over-allocation by 10%. These solutions support BlueIT's mission to deliver sustainable IT outsourcing services.
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AtlasRTX used IBM watsonx Assistant to help universities like Purdue and Rockhurst engage students 24/7. The digital assistant answered questions... in hundreds of languages, supporting international prospects. At Krannert, 52% of applicants who engaged with the assistant were accepted. Rockhurst saved over 260 employee hours per month. The solution improved student engagement and reduced staff workload.
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IBM zSystems helped Atruvia AG modernize core banking apps for 800+ German banks. The company used Java in IMS to... enable 85% of core banking transactions. This approach improved performance, with some Java apps running 3 times faster. Atruvia reduced complexity and costs by mixing Java and COBOL. The solution supports 80 billion transactions yearly and boosts developer productivity.
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UMB used IBM Power10 servers to expand its hybrid cloud solution for SAP HANA. The company achieved 60% faster restarts... and reduced total cost of ownership by 25% over five years. UMB now delivers SAP as a Service more efficiently and securely for its clients, especially in the life sciences sector. IBM Power10 enabled UMB to scale SAP HANA systems easily and improve energy efficiency in its data centers. The solution also helped UMB meet strict data privacy and compliance needs for Swiss customers.
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OEDIV used IBM Power10 to deliver SAP S/4HANA hosting with up to 25% cost savings. Automation cut 200 hours of... work each month and improved system provisioning speed by 20–30%. The IBM Power platform enabled OEDIV to boost performance by 15% and achieve 10% better memory cost efficiency. OEDIV now offers flexible, secure, and scalable private cloud services for SAP customers. The solution also supports future AI integration and sustainability goals.
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OMEGAMON Data Provider helps Bankdata cut software development time and costs. The tool gives developers real-time application performance data on... IBM Z. Bankdata uses Grafana dashboards to standardize and streamline monitoring. This lets them fix issues early and improve code quality. Bank clients see lower transaction costs and better user experience. Bankdata delivers solutions faster and more cost-effectively for banks.
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AskIBM, built with watsonx. ai and IBM Granite large language models, automated routine business tasks for over 280,000 IBM employees....The IBM Chief Information Officer organization launched the alpha in just 60 days, ingesting more than 30,000 documents. AskIBM helps draft emails, translate documents, and summarize content, boosting productivity. User adoption of natural language queries rose from 2–4% to 10% after training. The solution unified access to AI-powered digital assistants, streamlining daily work.
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IBM used watsonx Orchestrate to upgrade its AskHR virtual agent. The new system automated over 80 HR tasks and handled... more than 2.1 million employee conversations each year. AskHR helped IBM cut HR operational costs by 40% in four years. The tool reduced support tickets by 75% since 2016 and achieved a 94% containment rate for common questions. Managers now use AskHR for 99% of their HR needs, making HR support faster and more personal.
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Velotix used IBM watsonx to build an AI-powered data access platform. They cut development time by 80% by embedding a... conversational assistant with IBM’s AI tools. The platform automates policy enforcement and compliance, reducing manual tasks by up to 95%. Clients can access data and manage policies using familiar tools like Slack and Outlook. Velotix expects to lower compliance costs by 60–70% with this solution.
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IBM CIO Organization used IBM SevOne to modernize network observability. They replaced multiple legacy tools, monitoring 20,328 devices and 20... million flows per minute. SevOne helped IBM cut millions in third-party costs and improved network performance. The unified platform made network management simpler and boosted productivity. Predictive analytics enabled IBM to address issues before they became problems.
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HSBC USA used IBM Watson AI to analyze massive amounts of structured and unstructured data. The bank launched the AiPEX... index, powered by EquBot's AI investment platform, to identify high-growth stocks. AiPEX outperformed the S&P 500 by 123% over 10 years and drove over $2 billion in product sales. IBM Watson Discovery and Watson Studio enabled HSBC to deliver data-driven investment options to tech-savvy investors. The solution helped HSBC make better investment decisions and build trust with clients.
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IBM FlashSystem 5200 helped GBSBank cut storage needs by 70%. The bank also reduced average response times by 56%. GBSBank... now delivers faster, more reliable customer service. The new storage platform supports Oracle databases and virtualized systems. There was no disruption to customers during the upgrade. GBSBank is ready for future growth and digital services.
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EBank used IBM Cloud Pak for Integration and Business Automation to launch a new retail banking business and improve corporate services. The bank built... a banking-as-a-service platform with Sumerge, using Red Hat OpenShift. Outgoing interbank transfers improved from 4 minutes per transfer to 50 transfers per minute. Internet banking transfers sped up by 80%, from 10 minutes to 2 minutes. Automation reduced manual work on thousands of daily transactions, boosting customer satisfaction and security.
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Sagicor Bank Jamaica used IBM LinuxONE to upgrade its core banking system. The bank cut end-of-day closing time by 50%,... now finishing in under 3 hours instead of over 6. This change is expected to save about USD 1 million per year, with full ROI in 3–4 years. The new system lets Sagicor launch digital banking services and plan for future cloud and API integrations. Customers now spend less time waiting in line, improving their experience.
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IBM Developer for z/OS and IBM Z Development and Test Environment helped BNP Paribas modernize its core banking software development. The bank improved... developer efficiency and autonomy by deploying a modern IDE and open source tools. This transformation increased code quality and developer engagement. BNP Paribas now saves time and money in development and testing. The new environment attracts talent and supports agile product development.
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IBM Cloudability helped Banco BV manage cloud costs across Google Cloud Platform, Microsoft Azure, and AWS. The bank needed better... visibility and control over cloud spending by team and budget. IBM Cloudability gave them real-time data, automated reporting, and cost-saving recommendations. Banco BV avoided nearly 30% of projected cloud costs over three years. Teams now make smarter decisions with accurate forecasting and improved financial discipline.
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IBM watsonx. governance helped Banco do Brasil manage AI with strong oversight and ethical controls. The bank faced challenges with...AI trust, compliance, and accountability. IBM and EY built a unified AI governance system for the bank. The solution automated governance, enabled real-time monitoring, and improved transparency. Banco do Brasil now tracks AI models for bias, drift, and performance. The bank increased trust and agility in its AI operations.
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IBM worked with Sonoma County to integrate data across agencies using a hybrid cloud platform. The ACCESS Sonoma solution linked... 91,000 clients across four systems in four months. From 2018 to 2020, Sonoma County reduced its homeless population by 9%. The county achieved a 35% housing placement rate, over four times the national average. Recidivism in the mental health cohort dropped from 76% to 13%. Emergency department costs fell by 32% for homeless patients.
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IBM Consulting helped the State of New Jersey Department of Community Affairs launch a portal and adjudication process for energy bill relief. In the first... 10 months, the agency processed 50,000 applications and distributed over $127 million to families. IBM’s virtual agent handled 6,200 calls per month, saving more than 800 hours. The solution included online portals, a call center, and integration with Microsoft Dynamics 365. The streamlined process made it easier for citizens to get help quickly during the pandemic.
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IBM Engineering solutions helped the Air Force Institute of Technology-Poland meet a tight 31-month deadline for the NATO AGS BattleLab project. The team used... IBM DOORS Next, Engineering Lifecycle Management, and Test Management to manage complex requirements and integrate hundreds of test cases. The solution reduced program requirement defects by 20%. The IBM platform enabled compliance with strict NATO and government standards. The project finished on time and received positive feedback from NATO.
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IBM Spectrum Protect Plus helps APIS IT back up over 1,000 virtual machines and containerized projects. The agency needed fast,... resilient data protection for its dynamic government IT services. IBM Spectrum Protect Plus integrated with Red Hat OpenShift to deliver snapshot backups in minutes. The solution streamlines backup, recovery, and security for critical government applications. APIS IT now protects data without disrupting production workloads, supporting digital transformation for Croatia's public sector.
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FOITT consolidated 64 x86 servers to five IBM Power10 servers. This move cut the time to deliver new SAP S/4HANA... instances by 95%. Automation now lets FOITT provide new virtual servers in just one hour. The new IBM Power10 platform improved reliability, performance, and sustainability. FOITT reduced complexity, energy use, and total cost of ownership for Swiss federal SAP operations.
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IBM helped the Scottish Government move HR and finance to Oracle Cloud. The project unified payroll and finance data for... 20,000 employees. Payroll was processed for all staff within three weeks of launch. The new system replaced outdated legacy platforms and reduced manual work. Teams now have a single source of truth for HR and finance, improving decision making. IBM continues to support ongoing improvements and expansion to more public bodies.
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IBM Instana helped the Oregon Health Authority’s Office of Information Services cut mean time to detect issues by 50% and mean time to resolve by 30% in their payment application. OIS used Instana... to monitor the eXPRS system, which supports over 30,000 people with disabilities. Real-time analytics and automated discovery improved visibility, reduced downtime, and saved IT teams 20 hours per week. Complaints dropped by 25%, and service satisfaction increased for vulnerable residents. Instana’s observability tools enabled faster, more reliable support for critical public services.
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IBM Quantum helped JSR Corporation tackle complex chemical engineering problems in semiconductor manufacturing. JSR used quantum computing to simulate molecules... for photoresist materials, which are key to making advanced microchips. This partnership aims to speed up the development of new photoresists and lower costs. JSR and IBM demonstrated that quantum computers can simulate small molecules, paving the way for future breakthroughs. The goal is to enable faster, better chip production using quantum-powered chemical simulations.
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Hyster-Yale used IBM Consulting to deploy Workday HCM and unify global HR processes. Before, HR data was scattered and manual,... making it hard to manage talent and comply with regulations. IBM helped map and digitize workflows, speeding up the global rollout and keeping the project on budget. Now, Hyster-Yale has a single HR platform, better data security, and faster talent decisions. Managers and employees save time with one easy system for payroll, leave, and personal data updates.
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Supreme Petrochem Limited moved its core business applications to SAP S/4HANA on IBM Power Systems and IBM FlashSystem storage. This shift automated... order processing and payments, cut month-end reporting time by 85%, and reduced system restart times by over 60%. The company halved its data center footprint, lowering energy and cooling costs. With stable performance and less than 50% CPU usage at peak, SPL improved efficiency and is ready for future growth.
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Siemens Group used IBM Services and Workday to transform its HR management. The new cloud-based HR solution supports 40,000 employees... in 35 countries, with plans to expand to over 100,000 globally. Siemens replaced legacy HCM systems with unified, self-service HR processes. The project reduced costs, improved employee experience, and accelerated digital transformation. Employees now access HR services easily from their smartphones.
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IBM Planning Analytics helped Idaho Forest Group cut forecasting time from 80 hours to under 15 hours per month. The finance team... saved 25% of their time by automating processes and centralizing data. The new system enabled rolling 24-month forecasts and improved inventory management. Mill supervisors now generate daily forecasts, reducing lead times and raw material shortages. The solution created a single source of truth for planning and analysis, supporting faster, data-driven decisions.
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IBM Maximo Application Suite and AI help Boston Dynamics improve manufacturing operations. Spot, a mobile robot, collects data and inspects... equipment, reducing the need for manual checks. Edge-based analytics cut costs tied to IoT sensors and cloud storage. The solution boosts worker safety and efficiency. Boston Dynamics and IBM combine robotics and AI for smarter, real-time plant monitoring.
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IBM Analytics helped FleetPride transform its supply chain management. FleetPride used IBM Cognos Analytics, Planning Analytics, SPSS Modeler, and CPLEX... Optimization Studio to improve warehouse operations. The company achieved 99.5% error-free packing and reduced overtime costs. Managers now use daily reports and predictive models to optimize inventory and staffing. FleetPride delivers parts faster and keeps customer vehicles running.
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Renault Group used IBM Blockchain and Hyperledger Fabric to manage auto supply chain compliance. The XCEED platform archives over one... million documents at 500 transactions per second. This blockchain solution lets Renault and its partners share real-time compliance data across the automotive industry. It reduces paperwork, increases transparency, and speeds up regulatory response. Customers and regulators now get instant proof of vehicle safety and environmental compliance.
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IBM Power Systems helped AUDI AG cut server use by 66% and speed up analytics by 100x. The automaker needed... to modernize IT, support electric and connected cars, and reduce costs. IBM Services managed the move to SAP S/4HANA and provided stable, high-availability platforms. Audi now runs over 250 SAP instances on IBM Power Systems, improving productivity and business agility. The solution supports Audi’s digital transformation and future growth in the automotive industry.
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IBM Planning Analytics helped Volkswagen Group Services cut monthly HR reporting time from 7 days to seconds. Productivity rose by... 85%. The HR team now uses a single, automated system for all HR data. Over 600 users access accurate, real-time workforce insights. Managers can quickly customize reports and make better decisions. The solution improved data quality and freed up time for strategic HR work.
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IBM watsonx powers the Scuderia Ferrari HP app with AI-driven content and insights. The new app offers fans more ways... to engage, personalized experiences, and a Race Centre with data visualizations and summaries. IBM Consulting redesigned the app, improving its interface and boosting editorial productivity. Scuderia Ferrari HP uses hybrid cloud infrastructure across IBM and AWS. The team leverages watsonx.data for data management and watsonx Code Assistant for faster app development.
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IBM Maximo Application Suite powers Downer Group’s TrainDNA platform, supporting predictive maintenance for over 200 trains in Australia. Downer saw a... 51% increase in train reliability and doubled the number of trains maintained at its Auburn center. The system processes over 30 million asset data messages per hour, improving real-time monitoring and workforce planning. Downer also reduced energy use and improved safety with drone inspections and advanced analytics. These changes help Downer deliver more reliable, sustainable rail services.
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IBM Security solutions helped VLI automate identity and access management. VLI reduced user access request times by 99%, from five... days to seconds. The company improved compliance with government regulations and minimized risks of malware and ransomware attacks. Employee satisfaction and productivity increased as onboarding and access became faster. VLI now manages access for 9,000 users across rail, port, and terminal operations.
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IBM watsonx Orchestrate helped Tricon Steamship Agency cut reporting time from 4 hours to 30 minutes. Invoice settlement improved from... up to 60 days to just 7 days. Staff now focus on customer care and strategy instead of manual tasks. Automation reduced errors and increased process speed. Tricon can now analyze credit risk and streamline workflows for each ship and cargo type.
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VIA Metropolitan Transit used IBM AI, analytics, and cloud tools to launch Ava, a digital assistant for transit riders. Ava answers over... 150 common questions in English and Spanish, predicts bus arrivals, and integrates with third-party APIs for real-time information. Since launch, Ava has handled more than 41,000 conversations with 28,000 unique users, averaging 3,000 chats monthly and providing answers to 96% of users. The project improved customer experience, reduced call center load, and enabled VIA to keep enhancing digital services.
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Etihad Airways used IBM Cloud and IBM Consulting to modernize its web check-in system. The project was completed in just... 15 weeks, cutting delivery time from nine months. The new solution generates 1,700 WhatsApp and 4,000 email boarding passes daily. Passengers now enjoy faster, more personalized check-ins and better digital experiences. The airline can launch new features quickly and reduce IT maintenance costs.
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MOL Group used IBM Consulting and Salesforce to build a digital marketing platform. The goal was to move from rule-based... marketing to AI-powered, hyper-personalized customer engagement. The new system uses real customer data to send targeted offers and messages. MOL saw a 15%–30% average revenue uplift among app users. Customer satisfaction levels rose over 20% higher than competitors. The platform supports local teams and scales across multiple countries.
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ExxonMobil partnered with IBM to explore quantum computing for LNG shipping optimization. The challenge was to efficiently route over 500... LNG ships, a problem too complex for classical computers. IBM and ExxonMobil modeled maritime inventory routing on quantum devices, aiming to solve routing and inventory challenges. The collaboration lays groundwork for future energy logistics and sustainability improvements. Quantum computing could help ExxonMobil reduce emissions and improve energy delivery worldwide.
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ENN Group used IBM watsonx Assistant, IBM Watson Discovery, and IBM RPA to automate IT and finance help desk tasks. During COVID-19, a... virtual assistant enabled thousands of employees to work remotely in just half a day. The financial assistant completed 2,000–3,000 tasks daily and reduced processing time by 60%. AI-powered assistants now support both employees and customers, improving service speed and reducing costs. ENN’s automation journey created millions of dollars in value and streamlined business operations.
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IBM Security QRadar Suite helped OKKO, Ukraine’s leading fuel retailer, build a security operations center to defend against 17,000 security incidents a year. OKKO reduced incident... response time from weeks to minutes. The SOC now monitors over 5,000 devices and processes 220 billion events annually. OKKO’s loyalty program, Fishka, with 8.5 million users, is now protected from constant cyberattacks. The solution enabled OKKO to maintain operations and increase sales despite ongoing threats.
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Frito-Lay North America partnered with IBM Consulting to modernize its sales and e-commerce tools. IBM Garage and IBM iX teams... worked closely with frontline employees, conducting 1,500 hours of user research to identify pain points. Together, they built two Salesforce-based solutions: Snacks to You, an e-commerce platform with 30,000 customers, and Sales Hub, a mobile app for delivery and inventory management. These tools improved field productivity, reduced out-of-stock events, and streamlined workflows for 25,000 sales employees. Frito-Lay now adapts faster to market changes and supports retailers of all sizes.
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Novolex used IBM Cognos Analytics and IBM Planning Analytics to speed up supply chain forecasting by 83%. The company unified... its planning process across multiple locations and systems. This helped Novolex cut excess inventory by 16%. Teams now get up-to-date data for better production and inventory decisions. The new system lets Novolex respond quickly to market changes and plan for the future.
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IBM Power10 servers help Bosch cut data center energy use by 20%. Bosch moves SAP workloads to Power10, gaining up... to 75% better performance. The company supports its carbon-neutral goal and boosts IoT innovation. Bosch runs 1,200 SAP systems for global operations. IBM Power10 enables more work with less carbon, supporting Bosch's sustainability and digital transformation.
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IBM Consulting helped the Masters use AI to improve their digital fan experience. The Masters app now uses 25 AI... agents to deliver instant insights from over 20,000 shots each year. Fans can watch video highlights, get real-time stats, and search 58 years of tournament video with natural language. IBM built a hybrid cloud platform using Red Hat OpenShift and watsonx.data to manage and analyze tournament data. The Masters digital team increased productivity and delivered new features for millions of fans worldwide.
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IBM watsonx and IBM Consulting helped the US Open deliver digital experiences to over 14 million fans. The USTA used... hybrid cloud, AI, and automation to analyze 7 million data points and scale content production. AI tools boosted editorial productivity by over 300% for match reports. Automation cut manual IT provisioning cycle time by 80% and enabled 99.999% uptime. Fans now enjoy AI-powered features like chatbots, match predictions, and real-time insights.
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UFC used IBM watsonx Orchestrate to automate insight generation for over 40 live events each year. The AI-powered UFC Insights... Engine helped UFC reduce insight query time by 40%. UFC nearly tripled the volume of insights produced. The solution enabled faster, smarter content for fans across broadcast, digital, and social platforms. UFC teams now focus more on creative storytelling and less on manual data analysis.
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Humana used IBM Watson conversational AI to reduce costly pre-service calls from healthcare providers. The new voice assistant replaced a... legacy IVR system that transferred too many calls to human agents. The solution now handles over 7,000 calls per business day and answers routine eligibility and benefits questions. Humana cut inquiry costs to a third of the previous system and doubled the automated response rate. Providers now get answers in about two minutes without waiting for a live agent.
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IBM Planning Analytics and Cognos software helped Länsförsäkringar AB improve financial planning. Managers now use dashboards to analyze costs and... results. The company increased planning cycles from 2 to 10 per year. This change led to more accurate forecasts and better cost control. Managers are more involved in budgeting and decision-making. The solution supports compliance and drives value for customers.
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The Standard used IBM Apptio, Cloudability, and Targetprocess to improve IT cost transparency and planning. The company replaced manual spreadsheets... with automated tools, enabling 80% of IT Finance time to focus on higher-value tasks. IT productivity increased by 20%. Cloudability helped identify Azure rightsizing opportunities, leading to a projected 10% reduction in cloud spend for 2023. Targetprocess improved resource management and increased the IT team's say-do ratio by 20%. These changes helped The Standard align IT spending with business goals and manage digital transformation more effectively.
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NS1, an IBM Company, helped Basis Technologies cut DNS query network latency by 30%. Basis Technologies, a leader in programmatic... advertising software, needed accurate geolocated traffic management for hundreds of billions of daily DNS queries. Their old DNS solution failed to route requests to the closest data center. NS1's Filter Chain solution enabled precise geo routing and automated failover. Basis saw faster response times without changing its hardware or software stack.
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IBM Cloud powers AppLift's DataLift 360 platform, supporting over 1 million queries per second. AppLift needed a scalable, low-latency cloud... hosting solution for global ad delivery. IBM Cloud Bare Metal and virtual servers enabled fast scaling and cost control. The hybrid infrastructure stores and processes more than two billion user profiles. AppLift delivers targeted mobile advertising efficiently and at lower cost than competitors.
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WPP used IBM Apptio Cloudability and IBM Turbonomic to manage cloud costs. The company gained visibility into cloud spending across... AWS, Azure, and GCP. WPP automated up to 1,000 resizing actions monthly, cutting unused resources. In three months, WPP saved about $2 million and reduced yearly cloud spend by 30%. The solution fostered a culture of cost optimization and closer teamwork between business, finance, and engineering.
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IBM Quantum helped Mitsubishi Chemical speed up battery research. Mitsubishi Chemical worked with IBM and Keio University to model lithium-oxygen... battery reactions. Classical computers could not handle this complex simulation. Quantum computing enabled new insights into chemical reactions at the molecular level. This partnership aims to create lighter, more powerful batteries for electric vehicles and other uses.
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Quant used IBM Maximo Application Suite to manage over 105,000 assets across 40 global client sites. The company unified asset... management data, enabling teams to work more effectively and monitor 2,000 IoT data streams in real time. Predictive maintenance and AI-powered monitoring help Quant act on issues before they occur. The solution replaced legacy systems, saving time and reducing costs. Quant's partnership with IBM and AFRY supports sustainability and future innovation in asset management.
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IBM Quantum helped Boeing tackle complex ply composite design problems in aerospace engineering. Boeing's challenges involved up to 100,000 variables,... beyond classical supercomputers' reach. IBM and Boeing ran a 40-variable model on a quantum computer, the largest of its kind at the time. The new quantum optimization approach encoded three variables per qubit, boosting efficiency. Boeing sees quantum computing as key to future material design innovation.
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Lockheed Martin used IBM's AI and data solutions to unify 46 separate data systems into one platform. This move cut... the number of data and AI tools by 50%. The company automated 216 data catalog definitions. With a single data foundation, 10,000 engineers now build and deploy AI solutions faster. AI chatbots improved HR response accuracy from 45.45% to 66%. Lockheed Martin now manages workflows and employee interactions more efficiently with agentic AI.
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