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CTM Alternatives
(5665)All-in-One conversation platform for a better customer experience
Top 32 CTM Alternatives : 2026
Whatconverts
WhatConverts | Call Tracking Software
WhatConverts is a cloud-based call tracking solution that enables businesses of all sizes to manage, track and record leads and calls across all marketing channels. WhatConverts includes features ...
WhatConverts provides a phone call tracking module, which enables users to track specific referral sources for each lead using marketing keywords. It facilitates integration with third-party applications such as Zenkit, Snapengage, Leadbridge, Apexchat and more.
Ringba
Inbound Call Tracking and Analytics platform for marketers.
CallTrackingMetrics and Ringba are both categorized under Other Demand Generation solutions, serving diverse customer needs. CallTrackingMetrics is robust, supporting a wide range of features like AI-powered analytics and custom reporting. It is well-suited for large enterprises with extensive client bases. Ringba, however, is geared towards smaller enterprises, offering essential tracking and communication management features, particularly benefiting marketing and advertising sectors. Both cater to businesses looking to improve ROI and customer relationships, with CallTrackingMetrics providing stronger overall support and integration options. ...
OptiMonk
On-Site Messages & Exit-Intent Popups for eCommerce
CallTrackingMetrics and OptiMonk both cater to demand generation, but serve different strategic goals and operational scales. CallTrackingMetrics excels in communication management, appealing to large enterprises in industries like marketing and construction. It aids in tracking communications and enhancing customer relationships through comprehensive analytics and reporting. OptiMonk focuses on generating leads and digital marketing, ideal for enterprises and retailers aiming to boost sales and customer engagement through channels like email and social media. Both provide robust support options, but CallTrackingMetrics offers more comprehensive services. ...
Convertful
Convertful - The All-In-One Tool to Turn Your Visitors ...
CallTrackingMetrics excels in communication management and is well-suited for large enterprises with a robust focus on marketing and advertising, offering extensive analytics and comprehensive vendor support. Convertful focuses on lead generation and engagement for medium-sized enterprises, offering ease of migration and strong support in analytics and custom reporting, targeting industries such as marketing and IT. Choose CallTrackingMetrics for advanced tracking and management capabilities, or Convertful for effective lead engagement tools. ...
Paperform
Easy form creator without technical knowledge
CallTrackingMetrics excels in communication and sales call management with a strong focus on enterprise-level clients and industries like marketing and advertising. Paperform leans towards social media and feedback management, appealing to design and internet-focused markets. Both offer robust support options, but CallTrackingMetrics provides more support channels. Businesses can decide based on whether they'll benefit more from advanced call management or streamlined social media engagement. ...
Formstack Documents
Document Generation & Automation | Formstack
In the Other Demand Generation category, CallTrackingMetrics and Formstack Documents cater to different operational and strategic needs. CallTrackingMetrics focuses on communication management and real-time analytics, serving larger enterprises in marketing and advertising. Formstack Documents, however, excels in managing sales documents and workflow automation, appealing to a diverse set of industries such as software and IT services. Both offer vendor support, but the preference varies based on the complexity of use and operational requirements. ...
Ringostat - Call Tracking
Ringostat is a call tracking and call analytics platform for business
Ringostat is a call tracking and call analytics platform for marketing and sales professionals. It helps to raise the effectiveness of sales and marketing and also helps to see sources of conversion and revenue by driving data to a single interface. ...
Ringostat includes call tracking, virtual PBX, browser user-friendly extension, callback widget and real-time analytics for the sales reps. The data from Ringostat can be transmitted to CRM, Google Analytics, Google Adwords, etc.
Ringostat call tracking substitutes phone numbers and determines where the callers are coming from. Call tracking is performed by different methods like In-static tracking, where a number is assigned to a certain visitor source and is suitable for offline advertising. The Dynamic call tracking displays different phone numbers for each site visitor. It’s often used to track online advertising. After the call, the data about an ad source and user’s behavior is transferred to the system. In the Combined call tracking both static and dynamic methods are used. It also provides detailed information on a limited number of traffic sources.
Retreaver
Call Tracking for Inbound Calls, PPC, DNI, IVR Systems
Retreaver is an Inbound Call tracking software that can be used by Agencies and Marketers for call analytics to identify the sources that drive higher conversions and provide better customer experience. It can be used by large enterprises to track the ROI on advertising campaigns. ...
Retreaver features include Phone number lists that are cleaned and quality tested, Call tracking with unlimited data attributes, ad keyword and creative tracking and more. A Call Routing feature that enables revenue optimization by automating sending of leads to the best buyers, Caller Journeys with facility to trigger marketing automations and more.
The Call Reporting feature provides reports, with the facility to send the data for analysis to reporting analytics tools and data warehousing solutions in real time. The other features include Conversion Reporting, Contact Center tools, Collaboration tools and Integrations
Phonexa
Call, Lead & Email Marketing Tracking & Analytics Software
Phonexa is an all-in-one powerful tracking solution that delivers insight into the marketing campaigns, allowing to make smarter optimizations and increase the ROI. It brings together multiple marketing channels to create a more efficient workflow, all while collecting campaign data so companies can get the most from their marketing efforts. It also helps to increase sales and revenue and acquire customers. ...
Phonexa is a provider to offer businesses the opportunity to use one platform to track and coordinate inbound calls, generate and distribute web leads, automate marketing emails, and manage business accounting.
Some of its features are tracking detailed customer behavior through meaningful data and statistics, increase ROI by providing detailed metrics and inbound call reports, distributing the leads to additional buyers through a multi-tier Ping Tree, and so on.
Elementor
Elementor - Wordpress Page Builder
CallTrackingMetrics excels in communication management and tracking, particularly benefiting large enterprises in marketing and advertising sectors. Its strong vendor support and advanced features cater to businesses that handle significant call volumes. Elementor, on the other hand, focuses on content management and engagement, ideal for companies aiming to improve digital presence across websites and social media. Its robust reporting tools and ease of use attract enterprises seeking streamlined content workflows. Both solutions address distinct aspects of demand generation yet serve different strategic needs. ...
CallRail
Tracking and analytics for phone calls and web forms
CallRail is a cloud-based call tracking and marketing analytics solution designed for data-driven marketers. It is leveraged by the advertisers to track and optimize their advertising campaigns, increase sales effectiveness and also to improve customer retention. ...
The product tracks any type of marketing campaign, from paid search to organic search to radio advertisements and print campaigns, including PPC keywords. It provides users with a single source of truth for analysing the marketing ROI. The solution features call routing, scheduling, round-robin queues for sales teams, keyword spotting and call transcription.
CallRail is a marketing attribution and conversation intelligence software powered with machine learning (ML) capabilities. The ML algorithms score the call as good leads or bad leads, thus measuring the quality of the conversations and giving the user an opportunity to refine the marketing strategy and turn more leads into customers.
Typeform
Software to build people-friendly forms and surveys
CallTrackingMetrics and Typeform both serve the Demand Generation category but focus on different strategic capabilities. CallTrackingMetrics excels in detailed communication tracking and sales call management, benefiting marketing and advertising industries. Typeform offers intuitive customer feedback and survey solutions, popular in software and education sectors. When deciding between the two, consider CallTrackingMetrics for communication-centric and ROI-driven strategies, and Typeform for enhancing customer engagement through interactive forms. ...
involve.me
Engagement tool to convert the audience to engaged customers
CallTrackingMetrics excels in managing communications with robust tracking and monitoring capabilities, perfectly fitting large enterprises especially in marketing and advertising sectors. Conversely, involve.me focuses on engagement management and customer feedback tools, serving a niche of mid-sized enterprises and large businesses with an online and social media emphasis. ...
Justuno
The AI Visitor Conversion Optimization Platform
CallTrackingMetrics serves a diverse range of sectors like Marketing and Advertising and Construction, emphasizing communication and sales call management, which aligns with improving ROI and customer acquisition. In contrast, Justuno's engagement management abilities cater especially to Retail and Apparel & Fashion industries, focusing more on lead capture, customer relationships, and enhancing sales revenue. Both offer 24/7 support, though CallTrackingMetrics appears to be favored by larger enterprises, while Justuno is well-suited to mid-market and retail sectors. ...
Jotform
Online form builder & form creator for every business
CallTrackingMetrics excels in communication tracking and monitoring. It supports large enterprises in marketing and advertising sectors, offering robust analytics and integration features. Jotform, on the other hand, focuses on communication management and engagement, serving a broad range of industries with powerful data import and custom reporting features. Both products cater to different demands with distinct vendor support preferences, enhancing customer relationships and operational efficiencies. ...
CallFire
Texting and Calling Solutions that Help You Reach More Customers
CallFire is a cloud-based platform that provides call centers with automated outbound campaign options and helps to track their business progress and functions. It specializes in helping local businesses grow and retain their revenue through proactive outreach and engagement. ...
CallFire main features fall under the following categories: voice broadcast, text messaging, call tracking, IVR, cloud call center and developer API. It provides agents with all customer history and notes in one interface by integrating with CRM and excel spreadsheets. The app supports unlimited call transfers and offers real-time reporting.
CallFire record calls, add customized scripts and play pre-recorded voicemail messages for customers. Through its voice broadcast and text messaging feature this application gives agents the flexibility to update information, send important alerts, notify customers, promote services and track the progress of employees. It provides IVR system service which helps to set up surveys and appointment reminders, make payments and create polls for outbound and inbound purposes.
Formidable Forms
The Most Advanced WordPress Forms Plugin
CallTrackingMetrics excels in communication management and tracking, ideal for large enterprises across industries like marketing and advertising. Formidable Forms, on the other hand, supports workflow and communication management, appealing to enterprises in education and software sectors. CallTrackingMetrics focuses on enhancing sales and ROI through its comprehensive analytics and support, while Formidable Forms centers on acquiring customers and improving internal communications with ease of integration. ...
Invoca Signal AI
The Enterprise-Ready Call Tracking Solution.
Invoca is an AI-powered call tracking and analytics platform that helps marketers get campaign attribution and actionable data from inbound phone calls. It helps to Improve ROI, Increase sales & revenue. ...
Invoca measures the true impact of digital marketing and helps to drive conversions up and down by integrating call and conversational analytics into the marketing platforms that matter most to business.
Invoca Signal AI gives advertisers an extraordinary view into discussion information from high-plan buyers, for example, buys made or advancement requests. Advertisers can rapidly increase new bits of knowledge from a huge number of discussions and make a move on them continuously to drive more income creating calls, support transformation rates, and improve the purchasing experience.
Signal AI analyzes previous calls and automatically groups conversations into topics based on similarities in speech patterns. It Identifies the call topics and outcomes to be tracked using a custom-generated predictive model. These conversions are automatically pushed to preferred marketing platforms, so one can optimize spend, create audiences, and drive revenue. The Predictive models are applied against live calls to detect conversation topics and outcomes in real-time.
(Invoca acquires Dialogtech)
Cognito Forms
Powerful Form Builder Features - cognitoforms
CallTrackingMetrics excels in communication management with features like call management and tracking, catering to large enterprises across industries like marketing and construction. Cognito Forms focuses more on document management and efficiency enhancement, suitable for diverse sectors such as education and legal services. Each product has unique strengths, making CallTrackingMetrics ideal for sales and communication-focused operations, while Cognito Forms fits well within document-centric workflows. ...
Zoho Forms
Online forms for every business
CallTrackingMetrics and Zoho Forms are two distinct solutions within the demand generation category. CallTrackingMetrics caters to larger enterprises with a focus on communication and advertisement management, boasting strong customer acquisition and ROI improvement features. Meanwhile, Zoho Forms targets digital-first strategies, emphasizing workflow management and customer engagement across diverse platforms. Its core strength lies in form integration and social media management, making it ideal for businesses looking to enhance digital interactions. Each product suits different business needs based on operational focus and customer interaction preferences. ...
Formstack Form Builder
Formstack | Online Form Builder & Form Creator
CallTrackingMetrics and Formstack Form Builder, both within the Demand Generation category, each offer unique strengths. CallTrackingMetrics excels in managing communication, catering effectively to large and enterprise businesses, especially those in marketing and advertising. Meanwhile, Formstack Form Builder shines in workflow and engagement management, serving a variety of sectors like education and finance, and is more versatile for multi-channel communication. Business decisions can align more accurately by choosing CallTrackingMetrics for robust communication tracking, while Formstack is ideal for diverse workflow enhancements. ...
GetSiteControl
GetSiteControl - Best widgets for website conversion optimization
CallTrackingMetrics and GetSiteControl serve as demand generation solutions with unique offerings. CallTrackingMetrics excels in communication management and call tracking, focusing on enhancing sales and customer relationships. GetSiteControl emphasizes customer engagement and feedback, targeting social media and website interactions. Both cater to different industry needs and company sizes, with CallTrackingMetrics favoring larger enterprises in marketing, while GetSiteControl appeals to diverse sectors like real estate and IT for smaller enterprises. ...
OptinMonster
OptinMonster - Best Lead Generation Software for Marketers
CallTrackingMetrics excels in communication, monitoring, and sales call management, largely benefiting large enterprises and marketing industries. It offers robust features like analytics and custom reports, supported by diverse customer support channels. OptinMonster focuses on lead generation and engagement, favoring enterprises in internet-based industries. With strong custom reporting and integration features, the platform aligns with businesses relying on digital channels and dynamic communications. ...
Wufoo
Online Form Builder with Cloud Storage Database
CallTrackingMetrics offers robust capabilities in managing calls and communication monitoring, aimed at optimizing ROI and customer acquisition, primarily benefiting large marketing and advertising enterprises. Wufoo, on the other hand, excels in communication management through digital platforms, enhancing social presence and stakeholder relations, favored by educational and non-profit sectors. Both products cater to different market needs, with CallTrackingMetrics focusing on comprehensive communication tracking and Wufoo emphasizing digital engagement. ...
NinjaCat
Marketing Reports, Dashboards and Data Pipelines
NinjaCat is a reporting platform which provides the user with the capability to deliver PPC, SEO, social and call tracking reports to the user’s clients in one user friendly PDF or dashboard. It is designed for digital agencies, helps to convert and retain clients through report generation, campaign management, call tracking and budget monitoring. ...
NinjaCat platform provides tools for PPC reporting, budget monitoring, call tracking, campaign monitoring, SEO reporting, and more. With NinjaCat, digital marketing agencies can generate reports for clients by tracking their calls, monitoring their budgets, and managing their campaigns. Reports on metrics such as click performance, top ads, campaign performance, search trends, demographic data, and more can be automated and presented to clients in white label PDF or dashboard format. SEO progress can be presented to clients through SEO reports created using one of the in-built templates including analytics summaries, topic performance, account performance, or AdWords ad performance.
NinjaCat provides a call tracking tool in order to help agencies prove to clients that their marketing efforts are generating more phone leads. Budget monitoring is facilitated through a centralized budget dashboard which clearly displays all client’s budgets in one place, with color-coding and indicators for those close to overspending or on-target. NinjaCat integrates with call tracking providers including CallRail, CallTrackingMetrics, and Marchex, and through integrations with Google Analytics and AdWords calls can be automatically logged in all systems.
Dynamic Interactive
Virtual & Hosted Call Center Services: Telemarketing Software
In comparing CallTrackingMetrics and Dynamic Interactive, it's clear that both offer communication management solutions. CallTrackingMetrics stands out with robust features and extensive market penetration, particularly in marketing and advertising. Dynamic Interactive, while smaller in scope, caters specifically to IT services with focused capabilities. This differentiation makes CallTrackingMetrics better suited for large-scale marketing operations and Dynamic Interactive ideal for niche IT needs. ...
CallSource
Performance Management for Sales and Marketing
CallSource is a leader for call tracking, lead management and business analytic solutions. It helps to collect business intelligence about customers, review, interpret and act on the information that will improve the profitability, and Increase ROI with better marketing attribution. ...
CallSource provides actionable analytics and a roadmap to help understand marketing and sales performance data by analyzing call tracking as a performance threshold. It delivers data to solve, strategize, and implement real business solutions, reporting provides constant insights into business and benchmarks progress, and optimize industry data to provide business acumen.
CallSource features include call recording and tracking, call analytics, performance evaluation and more. Its capabilities also extend far beyond call tracking to include marketing insights, such as cost-per-lead analysis and sales conversion percentages, as well as training and coaching for employees.
Mediahawk
Call tracking features for marketing attribution | Mediahawk
CallTrackingMetrics excels in comprehensive communication management, supporting industries like marketing and constructions, with features geared towards large enterprises. Mediahawk focuses on IT services, with capabilities tailored for tracking communication and marketing needs, complementing smaller enterprise operations. ...
Microsoft Forms
Microsoft Forms - Easily create surveys, quizzes and polls
CallTrackingMetrics is best suited for large enterprises and marketing-focused industries, offering robust communication and tracking capabilities. It helps businesses improve ROI through features like analytics and custom reporting. Microsoft Forms caters to a broader range of businesses, focusing on customer engagement and feedback management, and enhancing digital presence. Its versatility makes it appealing to IT services and educational sectors. Both products provide various vendor support options tailored to their operational needs. ...
The Marchex Engage Platform
Conversation intelligence built for the teams responsible for results
Marchex Call Analytics is an AI-powered intelligence for smarter marketing, sales, and customer service. It enables businesses to attribute phone calls to the media channel, block unwanted calls and get advanced conversation analytics. ...
Marchex Call Analytics analyzes data points across business conversations allowing to reduce errors from manual review and do things in seconds that previously would take hours, days, or even weeks. It utilizes these customer insights to make smarter decisions about digital marketing strategies, call handling best practices, mystery shopping and more.
Some of its features include Lost Opportunities, High Intent, Conversation Search, Sentiment Analysis, Agent Script Tracking, and Secure Redaction. It automatically identifies which callers are showing a propensity to buy and measures the economic impact. It identifies potential customer churn before it happens by analyzing conversations by caller sentiment. It ensures security with the automatic removal of credit card and social security numbers from call audio and transcripts.
Convirza Call Tracking
Call Tracking Software, Metrics & Measurement ‚ Convirza
Convirza is a call tracking and marketing analytics software to maximize marketing and make phone calls work. It helps sales, marketing, and customer service analyze and act on calls to generate more revenue and improve customer experience. ...
Convirza’s call tracker precisely measures consumer actions and behavior on calls. Businesses and agencies use call tracking for marketing and business intelligence.
Tracking numbers are unique phone numbers linked to individual customer engagement points. Convirza has every type of tracking numbers including 800 numbers, toll free numbers, vanity numbers and local call tracking numbers. When everything is known about the phone calls its easy to optimize.
Delacon Call Tracking
Delacon | Industry Leaders in Call Tracking and Analytics
Delacon offers Australian businesses call tracking solutions to measure marketing ROI. Invaluable insights are provided through website call tracking systems.
