Product Business Settings

CallSource is popular in Automotive, Marketing And Advertising, and Consumer Services industries and is widely used by Small Business, Mid Market, and Enterprise.

Integrations

Contact Center Software
Cross Channel Advertising
Reviews and Reputation
Marketing Automation

CallSource Product Overview

CallSource excels in call tracking, lead management, and business analytics, providing businesses with precise insights to optimize marketing investments. The platform offers advanced call management features that go beyond basic tracking, enabling companies to identify and address underperforming call handlers. With a focus on performance management, CallSource helps businesses enhance customer acquisition strategies and improve overall call handling efficiency. The inclusion of vanity phone numbers and digital management tools further supports businesses in refining their marketing efforts. This comprehensive approach ensures that marketing dollars are effectively utilized, delivering measurable results and fostering growth.

How satisfied the customers are with CallSource use-cases

Reviews

"The doctor I work for is extremely inquisitive and asks a lot of questions. Unlike other companies, CallSource has dedicated staff. Tiffany our Business Advisor is always able to explain reports and pull reports if the doctor wants something specifi...c. The amazing reports allow us to track with ease every single marketing campaign we have running and with 45 call tracking lines that's a lot." - Stephanie Sullivan

CallSource Customer Insights, Testimonials and Case Studies

What makes CallSource ideal for Tracking & Monitoring Communications?

How does CallSource facilitate Coaching?

What makes CallSource ideal for Call Recording?

How efficiently Does CallSource manage your Helpdesk Management?

What is CallSource?

CallSource is a leader for call tracking, lead management and business analytic solutions. It helps to collect business intelligence about customers, review, interpret and act on the information that will improve the profitability, and Increase ROI with better marketing attribution.

CallSource provides actionable analytics and a roadmap to help understand marketing and sales performance data by analyzing call tracking as a performance threshold. It delivers data to solve, strategize, and implement real business solutions, reporting provides constant insights into business and benchmarks progress, and optimize industry data to provide business acumen.

CallSource features include call recording and tracking, call analytics, performance evaluation and more. Its capabilities also extend far beyond call tracking to include marketing insights, such as cost-per-lead analysis and sales conversion percentages, as well as training and coaching for employees.

What is CallSource used for?

CallSource is a Other Demand Generation Software mainly used by its customers to Improve ROI and Increase Sales & Revenue by Tracking & Monitoring Communications, Coaching and Call Recording .

What are the top features of CallSource?

Recording, Dashboard and Alerts: popups & Notifications are some of the top features of CallSource.

Who uses CallSource?

CallSource is used by Automotive, Marketing And Advertising and Consumer Services among other industries.

What are CallSource alternatives?

Whatconverts, Ringba, OptiMonk and Convertful are popular alternatives for CallSource.

Where is CallSource located?

CallSource is headquartered at 5601 Lindero Canyon Road, Suite 200, Westlake Village, California 91362, US.

11 buyers and buying teams have used Cuspera to assess how well CallSource solved their Other Demand Generation needs. Cuspera uses 2082 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Other Demand Generation needs.

CUSTOMERS TESTIMONIALS
CallSource testimonial

Stephanie Sullivan

Marketing Manager

Bonita Dental Care

The doctor I work for is extremely inquisitive and asks a lot of questions. Unlike other companies, CallSource has dedicated staff. Tiffany our Business Advisor is always able to explain reports and pull reports if the doctor wants something specific. The amazing reports allow us to track with ease... every single marketing campaign we have running and with 45 call tracking lines that's a lot.

Testimonial By Stephanie Sullivan
CUSTOMERS TESTIMONIALS
CallSource testimonial

Stephanie Sullivan

Marketing Manager

Bonita Dental Care

The doctor I work for is extremely inquisitive and asks a lot of questions. Unlike other companies, CallSource has dedicated staff. Tiffany our Business Advisor is always able to explain reports and pull reports if the doctor wants something specific. The amazing reports allow us to track with ease... every single marketing campaign we have running and with 45 call tracking lines that's a lot.

Testimonial By Stephanie Sullivan

On Time Experts - Consumer Services

CallSource helped On Time Experts, an air and plumbing company, improve call handler performance with call processing and scoring. The company wanted to boost customer service and track employee perf...ormance. CallSource’s solution let them upload and score calls, set KPIs, and train staff better. In 6 months, On Time Experts increased their call-to-conversion rate by 5%. This led to over $50,000 in extra monthly revenue.

Read on →

Magic Valley Electric - Construction

CallSource call coaching helped Magic Valley Electric improve employee onboarding and performance. The company wanted to develop the Customer Communication Specialist role and retain talent. CallSour...ce provided one-on-one coaching for call handlers every other week. Employees saw the coaching as an investment in their skills. The program increased transparency, accountability, and made onboarding smoother. Using a third party for coaching helped employees accept feedback and grow their skills.

Read on →

Remarketing to your Customers

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Peers used CallSource for tracking & monitoring communications and coaching

CallSource Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.05/5

Read Reviews (14)
Analytics

4.75/5

Read Reviews (111)
Custom Reports

3.97/5

Read Reviews (259)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.05/5

Read Reviews (14)
Analytics

4.75/5

Read Reviews (111)
Custom Reports

3.97/5

Read Reviews (259)

Software Failure Risk Guidance

?

for CallSource

Overall Risk Meter

Low Medium High

Top Failure Risks for CallSource

CallSource Profile

Company Name

CallSource

Company Website

https://www.callsource.com/

HQ Location

5601 Lindero Canyon Road, Suite 200, Westlake Village, California 91362, US

Employees

101-250

Social

Financials

PRIVATE