CallSource Overview

CallSource is the industry leader in call tracking, lead management, and business analytics solutions. Marketing dollars are maximized and measured results are provided.

Use Cases

Customers recommend Tracking & Monitoring Communications, Coaching, Call Recording, as the business use cases that they have been most satisfied with while using CallSource.

Other use cases:

  • Helpdesk Management
  • Advertisement
  • Rating And Review Management
  • Performance Management
  • Campaign Management
  • Social Media Analytics
  • Engagement Management
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Business Priorities

Improve ROI and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using CallSource.

Other priorities:

  • Improve Efficiency
  • Acquire Customers
  • Enhance Customer Relationships
  • Improve Digital And Social Presence
  • Improve Internal Communications
  • Improve Visibility
  • Grow Market Share
  • Build Brand Awareness
  • Scale Best Practices
  • Launch New Products
  • Increase Customer Life Time Value
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CallSource Use-Cases and Business Priorities: Customer Satisfaction Data

CallSource works with different mediums / channels such as Phone Calls,

CallSource's features include Recording, Dashboard, Alerts: Popups & Notifications, etc.

Reviews

"The doctor I work for is extremely inquisitive and asks a lot of questions. Unlike other companies, CallSource has dedicated staff. Tiffany our Business Advisor is always able to explain reports and pull reports if the doctor wants something specifi...c. The amazing reports allow us to track with ease every single marketing campaign we have running and with 45 call tracking lines that's a lot." - Stephanie Sullivan

CallSource, Marchex Call Analytics, Convirza Call Tracking, Ringostat - Call Tracking, CallTrackingMetrics, etc., all belong to a category of solutions that help Other Demand Generation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for CallSource

Top Industries

  • Automotive
  • Marketing and Advertising
  • Consumer Services

Popular in

  • Small Business
  • Mid Market
  • Enterprise

CallSource is popular in Automotive, Marketing And Advertising, and Consumer Services and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on CallSource Use Cases

What benefits does CallSource offer for Tracking & Monitoring Communications?

CallSource facilitates the tracking and monitoring of inbound calls, providing insights into call origination and content. The platform enables businesses to optimize marketing campaigns by identifying effective advertising channels. The system offers a user-friendly interface for efficient call tracking and listening. While the service provides robust capabilities for inbound call monitoring, it currently lacks support for outbound call tracking.
"...CallSource makes it very easy to implement call campaigns and track those calls...." Peer review by Giovanni C., Admisisons Coordinator, Education

Why is CallSource the best choice for Coaching?

CallSource provides coaching services that enable businesses to train and develop their employees. These services facilitate improvement in customer service and sales conversion through individual coaching sessions and team training programs. CallSource’s coaching services are limited by the availability of coaching sessions.
"...We coach on better ways of handling audible inquiries...." Peer review by mark a., Sales, Automotive

What solutions does CallSource provide for Call Recording?

What makes CallSource ideal for Helpdesk Management?

Why is CallSource the best choice for Advertisement?

44+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well CallSource solved their Other Demand Generation needs. Cuspera uses 2082 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Other Demand Generation needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
CallSource testimonial

Stephanie Sullivan

Marketing Manager

Bonita Dental Care

The doctor I work for is extremely inquisitive and asks a lot of questions. Unlike other companies, CallSource has dedicated staff. Tiffany our Business Advisor is always able to explain reports and pull reports if the doctor wants something specific. The amazing reports allow us to track with ease... every single marketing campaign we have running and with 45 call tracking lines that's a lot.

Testimonial By Stephanie Sullivan
CUSTOMERS TESTIMONIALS
CallSource testimonial

Stephanie Sullivan

Marketing Manager

Bonita Dental Care

The doctor I work for is extremely inquisitive and asks a lot of questions. Unlike other companies, CallSource has dedicated staff. Tiffany our Business Advisor is always able to explain reports and pull reports if the doctor wants something specific. The amazing reports allow us to track with ease... every single marketing campaign we have running and with 45 call tracking lines that's a lot.

Testimonial By Stephanie Sullivan

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Frequently Asked Questions(FAQ)

for CallSource

What is CallSource?

CallSource is a leader for call tracking, lead management and business analytic solutions. It helps to collect business intelligence about customers, review, interpret and act on the information that will improve the profitability, and Increase ROI with better marketing attribution.

CallSource provides actionable analytics and a roadmap to help understand marketing and sales performance data by analyzing call tracking as a performance threshold. It delivers data to solve, strategize, and implement real business solutions, reporting provides constant insights into business and benchmarks progress, and optimize industry data to provide business acumen.

CallSource features include call recording and tracking, call analytics, performance evaluation and more. Its capabilities also extend far beyond call tracking to include marketing insights, such as cost-per-lead analysis and sales conversion percentages, as well as training and coaching for employees.

What is CallSource used for?

CallSource is a Other Demand Generation Software mainly used by its customers to Improve ROI and Increase Sales & Revenue by Tracking & Monitoring Communications, Coaching and Call Recording .

What are the top features of CallSource?

Recording, Dashboard and Alerts: popups & Notifications are some of the top features of CallSource.

Who uses CallSource?

CallSource is used by Automotive, Marketing And Advertising and Consumer Services among other industries.

What are CallSource alternatives?

Where is CallSource located?

CallSource is headquartered at 5601 Lindero Canyon Road, Suite 200, Westlake Village, California 91362, US.
lightning

Peers used CallSource for tracking & monitoring communications and coaching

CallSource Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.05/5

Read Reviews (14)
Analytics

4.75/5

Read Reviews (111)
Custom Reports

3.97/5

Read Reviews (259)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.05/5

Read Reviews (14)
Analytics

4.75/5

Read Reviews (111)
Custom Reports

3.97/5

Read Reviews (259)

Software Failure Risk Guidance

?

for CallSource

Overall Risk Meter

Low Medium High

Top Failure Risks for CallSource

CallSource Profile

Company Name

CallSource

Company Website

https://www.callsource.com/

HQ Location

5601 Lindero Canyon Road, Suite 200, Westlake Village, California 91362, US

Employees

101-250

Social

Financials

PRIVATE