CallSource Overview
This is a summary of the comprehensive capabilities and benefits of CallSource based on over 2082 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
CallSource, Marchex Call Analytics, Convirza Call Tracking, Ringostat - Call Tracking, CallTrackingMetrics, etc., all belong to a category of solutions that help Other Demand Generation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if CallSource is right for your needs? Our Cuspera AI engine can evaluate how CallSource fits your specific business needs, industry, and context. Get your personalized assessment report today.
CallSource supports business activities such as:
- Tracking & Monitoring Communications
- Coaching
- Call Recording
- Helpdesk Management
- Advertisement
CallSource can help you with many business goals, such as Improve ROI, Increase Sales & Revenue, Improve Efficiency, Acquire Customers, Enhance Customer Relationships, etc. It can help manage these activities if you use Phone Calls for these needs. As a solution, CallSource's capabilities include Recording, Dashboard, Alerts: Popups & Notifications, etc.
CallSource Automotive Vertical is its biggest customer base.
Reviews
"The doctor I work for is extremely inquisitive and asks a lot of questions. Unlike other companies, CallSource has dedicated staff. Tiffany our Business Advisor is always able to explain reports and pull reports if the doctor wants something specifi...c. The amazing reports allow us to track with ease every single marketing campaign we have running and with 45 call tracking lines that's a lot. " - Stephanie Sullivan
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well CallSource solved their Other Demand Generation needs. Cuspera uses 2082 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Other Demand Generation needs.
Business Priorities
Improve ROI and Increase Sales & Revenue are the most popular business priorities peers achieved using CallSource.
Use Cases
Peers recommend Tracking & Monitoring Communications , Coaching , Call Recording , as the business use cases that they have been most satisfied while using CallSource.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Tracking & Monitoring Communications with Phone Calls |
4.84/5 ★ |
"...We like to monitor calls ...." Peer review by Brian S., Mgr , Automotive |
| Coaching with Phone Calls |
4.92/5 ★ |
"...The coaches were very friendly, and very knowledgeable in the areas they would like you to learn. . ...." Peer review by Hana M., Dispatcher, Telecommunications |
| Call Recording with Phone Calls |
3.27/5 ★ |
"...Records calls so we can use for training and to verify what the caller said...." Peer review by Jen P., Marketing Coordinator, Consumer Goods |
| PEER EXPERIENCES | |
|---|---|
| Tracking & Monitoring Communications with Phone Calls |
4.84/5 ★ |
"...We like to monitor calls ...." Peer review by Brian S., Mgr , Automotive |
|
| Coaching with Phone Calls |
4.92/5 ★ |
"...The coaches were very friendly, and very knowledgeable in the areas they would like you to learn. . ...." Peer review by Hana M., Dispatcher, Telecommunications |
|
| Call Recording with Phone Calls |
3.27/5 ★ |
"...Records calls so we can use for training and to verify what the caller said...." Peer review by Jen P., Marketing Coordinator, Consumer Goods |
|
44+ more Business Use Cases
Our AI advisor, Wyz, harnessed 2082 insights from peers and experts to help you assess how these CallSource use cases fit your Other Demand Generation needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
The doctor I work for is extremely inquisitive and asks a lot of questions. Unlike other companies, CallSource has dedicated staff. Tiffany our Business Advisor is always able to explain reports and pull reports if the doctor wants something specific. The amazing reports allow us to track with ease... every single marketing campaign we have running and with 45 call tracking lines that's a lot. |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Stephanie Sullivan Marketing Manager Bonita Dental Care |
The doctor I work for is extremely inquisitive and asks a lot of questions. Unlike other companies, CallSource has dedicated staff. Tiffany our Business Advisor is always able to explain reports and pull reports if the doctor wants something specific. The amazing reports allow us to track with ease... every single marketing campaign we have running and with 45 call tracking lines that's a lot. |
Frequently Asked Questions(FAQ)
for CallSource
What is CallSource?
What is CallSource used for?
What are the top features of CallSource?
Who uses CallSource?
What are CallSource alternatives?
Where is CallSource located?
Popular Business Setting
for CallSource
Top Industries
- Automotive
- Marketing and Advertising
- Consumer Services
Popular in
- Small Business
- Mid Market
- Enterprise
Peers used CallSource to Improve ROI and Increase sales & revenue
CallSource Alternatives
Peer and Expert Opinion on Features
for CallSource
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Recording | Read Reviews (115) |
| Dashboard | Read Reviews (35) |
| Alerts: popups & Notifications | Read Reviews (31) |
| Personalization | Read Reviews (27) |
| SEO | Read Reviews (7) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Recording | Read Reviews (115) |
| Dashboard | Read Reviews (35) |
| Alerts: popups & Notifications | Read Reviews (31) |
| Personalization | Read Reviews (27) |
| SEO | Read Reviews (7) |
IT and Other Capabilities
for CallSource
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (295) |
| Data Export | Read Reviews (161) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (295) |
| Data Export | Read Reviews (161) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Chat Support | Read Reviews (25) |
| Email Support | Read Reviews (18) |
| Phone Support | Read Reviews (200) |
| 24/7 Support | Read Reviews (163) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Chat Support | Read Reviews (25) |
| Email Support | Read Reviews (18) |
| Phone Support | Read Reviews (200) |
| 24/7 Support | Read Reviews (163) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (14) |
| Analytics | Read Reviews (111) |
| Custom Reports | Read Reviews (259) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (14) |
| Analytics | Read Reviews (111) |
| Custom Reports | Read Reviews (259) |
Software Failure Risk Guidance
?for CallSource
Overall Risk Meter
Top Failure Risks for CallSource
Vendor Profile Details
Company Name
CallSource
Company Website
https://www.callsource.com/HQ Location
5601 Lindero Canyon Road, Suite 200, Westlake Village, California 91362, US
Employees
101-250
Social
Financials
PRIVATE
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