Zoho Forms Overview

Zoho Forms is a robust online form builder for businesses to create and share forms easily. It enables seamless team collaboration and offers a free trial.

Use Cases

Customers recommend Workflow Management, Customer Feedback Management, Generation Of New Leads, as the business use cases that they have been most satisfied with while using Zoho Forms.

Other use cases:

  • Contact List Management
  • Sending & Publishing Communications
  • Social Media Management
  • Training & Onboarding
  • Collaboration
  • Engaging And Following Up
  • Advertisement
See all use cases See less use cases

Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Zoho Forms.

Other priorities:

  • Improve Digital And Social Presence
  • Manage Risk
  • Increase Sales & Revenue
See all business priorities See less business priorities

Zoho Forms Use-Cases and Business Priorities: Customer Satisfaction Data

Zoho Forms works with different mediums / channels such as Mobile. Newsletter. Website etc.

Zoho Forms's features include Templates, Feedback Surveys, Alerts: Popups & Notifications, etc. and Zoho Forms support capabilities include Chat Support, 24/7 Support, Phone Support, etc. also Zoho Forms analytics capabilities include Analytics, and Custom Reports.

Reviews

"Our company needed a tool like Zoho Forms to help generate leads. Easy embedding of forms onto our website and seamless tracking using the Adwords integration made Zoho Forms the perfect fit for our business." - Raghav Somani

Peer review evidence (same sources as the product rating summary)

"...We can integrate Zoho Forms with other software to make our workflow and data transfers more efficient...." Peer review by Tomas L, Marketing Analyst
"...We are able to quickly post forms that we can use for customer feedback, purchases or many other types of data collection...." Peer review by User
"...We use Zoho Forms within our website and chat software to generate lead forms, as support forms, and as scheduling forms...." Peer review by Jon Porreca, Project Administrator, A1 Energy

Zoho Forms, Whatconverts, Ringba, OptiMonk, Convertful, etc., all belong to a category of solutions that help Other Demand Generation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Zoho Forms

Top Industries

  • Information Technology and Services
  • Computer Software
  • Consumer Electronics

Popular in

  • Small Business
  • Mid Market
  • Large Enterprise

Zoho Forms is popular in Information Technology And Services, Computer Software, and Consumer Electronics and is widely used by Small Business, Mid Market, and Large Enterprise.

Zoho Forms Customer wins, Customer success stories, Case studies

How efficiently Does Zoho Forms manage your Workflow Management?

How efficiently Does Zoho Forms manage your Customer Feedback Management?

How does Zoho Forms facilitate Generation Of New Leads?

How efficiently Does Zoho Forms manage your Contact List Management?

How efficiently Does Zoho Forms manage your Sending & Publishing Communications?

34 buyers and buying teams have used Cuspera to assess how well Zoho Forms solved their Other Demand Generation needs. Cuspera uses 844 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Other Demand Generation needs.

CUSTOMERS TESTIMONIALS
Zoho Forms testimonial

Raghav Somani

CEO

Headphone Zone

Our company needed a tool like Zoho Forms to help generate leads. Easy embedding of forms onto our website and seamless tracking using the Adwords integration made Zoho Forms the perfect fit for our business. Testimonial By Raghav Somani
Zoho Forms testimonial

Shannon Marie Baker

Owner

Alabama Church School

We used to go back and forth, sending and signing paperwork. Now, enrollment is almost instantaneous. The signing process happens via an online enrollment form and the merged PDF is sent as an email—it's never been so simple! Testimonial By Shannon Marie Baker
Zoho Forms testimonial

Trey Diller

Co-Founder

Inspire Productions LLC

The mobile apps are very quick and user-friendly. Everything is electronic. Zoho Forms is amazing for staying organized — from event organization to vendor management. Everyone's happy! Testimonial By Trey Diller
CUSTOMERS TESTIMONIALS
Zoho Forms testimonial

Raghav Somani

CEO

Headphone Zone

Our company needed a tool like Zoho Forms to help generate leads. Easy embedding of forms onto our website and seamless tracking using the Adwords integration made Zoho Forms the perfect fit for our business. Testimonial By Raghav Somani
Zoho Forms testimonial

Shannon Marie Baker

Owner

Alabama Church School

We used to go back and forth, sending and signing paperwork. Now, enrollment is almost instantaneous. The signing process happens via an online enrollment form and the merged PDF is sent as an email—it's never been so simple! Testimonial By Shannon Marie Baker
Zoho Forms testimonial

Trey Diller

Co-Founder

Inspire Productions LLC

The mobile apps are very quick and user-friendly. Everything is electronic. Zoho Forms is amazing for staying organized — from event organization to vendor management. Everyone's happy! Testimonial By Trey Diller
 

Zoho Reignites CRM for Acme Brick Company

Zoho successfully deployed its CRM solution for Acme Brick Company, enhancing sales processes and integration with existing systems. This deployment, completed in under a year, improved CRM adoption ...across Acme's 40+ sales locations. Zoho's customization and support were key factors in Acme's choice, leading to better engagement and sales opportunities.

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Zoho Corporation Surpasses One Million Customers

Zoho Corporation celebrates its 30th anniversary by surpassing one million paying customers and 150 million users globally. The company attributes its success to a customer-first approach, offering s...calable and affordable solutions. Notable customers include Mercedes-Benz India and Union Bank of India. Zoho's growth is marked by a 32% increase in customers and 20% revenue growth in 2025.

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Zoho Users Discuss The Future As Company Reaches 1 Million Customers

Zoho has reached a milestone of 1 million customers globally, highlighting its significant presence in the business software market. The company offers a suite of tools, including Zoho Creator and Zo...ho Payments, which are integral to many businesses' operations. Customers like CIMCO Refrigeration and Island Practice Management praise Zoho for its collaborative approach and technological integration, emphasizing the company's focus on customer-centric innovation and AI integration.

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Plivo - Information Technology And Services - Small

San Francisco, USA

Zoho Expense helped Plivo speed up expense reporting. The old paper-based process took almost two weeks and frustrated the accounting team. With Zoho Expense, employees could submit expenses easily a...nd managers could review reports quickly. Credit card integration removed the need for paper receipts. Advanced analytics gave the accounting team clear insights into spending. Automation saved time and made reimbursements faster.

 

purpleSlate - Information Technology And Services - Small

Chennai, India

Zoho Books helped purpleSlate cut accounting time by half. The company, based in Chennai, needed a simple, GST-compliant accounting tool. Zoho Books offered an easy interface and strong reporting fea...tures. Integrating Zoho Payroll further reduced payroll processing from half a day to just minutes. The seamless integration keeps financial data accurate and saves time for business growth.

 

Style Gorgeous - Apparel & Fashion - Small

Wellington, New Zealand

Zoho Survey helped Style Gorgeous create a custom quiz to match clients with their ideal style. The founder, Nina Fountain, needed a survey tool with complex logic and strong customer support. Other ...platforms failed to deliver, but Zoho Survey built the needed features quickly. The quiz became a key part of Style Gorgeous’s client process. Zoho Survey now supports their online business growth and customer engagement.

Frequently Asked Questions(FAQ)

for Zoho Forms

What is Zoho Forms?

Zoho Forms is a powerful online form builder for business. It helps to create and share forms online, collect data, and collaborate with the team on the go. It helps to acquire customers and improve digital and social presence.

Some of its features include creating forms without having to code, collecting data from all channels, instant notifications whenever a new record is submitted or updated, view, analyze, and optimize data for better conversions.

What is Zoho Forms used for?

Zoho Forms is a Other Demand Generation Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Workflow Management, Customer Feedback Management and Generation Of New Leads .

What are the top features of Zoho Forms?

Templates, Feedback surveys and Alerts: popups & Notifications are some of the top features of Zoho Forms.

Who uses Zoho Forms?

Zoho Forms is used by Information Technology And Services, Computer Software and Consumer Electronics among other industries.

What are Zoho Forms alternatives?

Whatconverts, Ringba, OptiMonk and Convertful are popular alternatives for Zoho Forms.

Where is Zoho Forms located?

Zoho Forms is headquartered at 4141 Hacienda Drive, Pleasanton, California 94588, USA.
lightning

Peers used Zoho Forms for workflow management and customer feedback management

Zoho Forms Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.51/5

Read Reviews (18)
Custom Reports

3.25/5

Read Reviews (154)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.51/5

Read Reviews (18)
Custom Reports

3.25/5

Read Reviews (154)

Software Failure Risk Guidance

?

for Zoho Forms

Overall Risk Meter

Low Medium High

Top Failure Risks for Zoho Forms

Zoho Corporation Pvt. Ltd News

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Import, export, and automatically back up documents with Microsoft SharePoint in Zoho Sign

Zoho Sign has integrated with Microsoft SharePoint, allowing users to import, sign, export, and automatically back up documents within SharePoint. This integration simplifies workflows by enabling secure, legally binding digital signatures directly from Zoho Sign, enhancing document turnaround and security. Future updates will further integrate Zoho Sign's capabilities into SharePoint.

Product

Zoho Creator is now HDS certified

Zoho Creator has achieved HDS certification, allowing it to host personal health data in compliance with French law. This certification, crucial for healthcare projects in France, ensures data security and governance on Zoho's EU-owned infrastructure. It opens opportunities for building healthcare applications like patient management and clinical workflow tools.

Zoho Corporation Pvt. Ltd Profile

Company Name

Zoho Corporation Pvt. Ltd

Company Website

https://www.zoho.com/

Year Founded

1996

HQ Location

4141 Hacienda Drive, Pleasanton, California 94588, USA

Employees

1001-5000

Social

Financials

PRIVATE