Zoho Forms Overview

Zoho Forms is a robust online form builder for businesses to create and share forms easily. It enables seamless team collaboration and offers a free trial.

Use Cases

Customers recommend Workflow Management, Customer Feedback Management, Generation Of New Leads, as the business use cases that they have been most satisfied with while using Zoho Forms.

Other use cases:

  • Contact List Management
  • Sending & Publishing Communications
  • Social Media Management
  • Training & Onboarding
  • Collaboration
  • Engaging And Following Up
  • Advertisement
See all use cases See less use cases

Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Zoho Forms.

Other priorities:

  • Improve Digital And Social Presence
  • Manage Risk
  • Increase Sales & Revenue
See all business priorities See less business priorities

Zoho Forms Use-Cases and Business Priorities: Customer Satisfaction Data

Zoho Forms works with different mediums / channels such as Mobile, Newsletter, Website, etc.

Zoho Forms's features include Templates, Feedback Surveys, Alerts: Popups & Notifications, etc.

Reviews

"Zoho Forms drives everything we do, from following up with clients and prospects, to keeping detailed notes on all of our activity. It's fantastic and easy to use!" - John Whaling

Zoho Forms, Formidable Forms, GetSiteControl, Cognito Forms, Formsite, etc., all belong to a category of solutions that help Other Demand Generation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Zoho Forms

Top Industries

  • Information Technology and Services
  • Computer Software
  • Consumer Electronics

Popular in

  • Small Business
  • Mid Market
  • Large Enterprise

Zoho Forms is popular in Information Technology And Services, Computer Software, and Consumer Electronics and is widely used by Small Business, Mid Market, and Large Enterprise.

Comprehensive Insights on Zoho Forms Use Cases

How does Zoho Forms address your Workflow Management Challenges?

Zoho Forms allows you to collect data using customizable forms, then manage workflows for tasks and approvals. The platform integrates with other applications to automate data transfer, improving business efficiency. Although workflow functionality is powerful, a single approver's absence can delay form launches.
"...They have such nice features to let you build a workflow, from creating a form to analyzing the data...." 8 Best Free Online Form Builders

How does Zoho Forms address your Customer Feedback Management Challenges?

Zoho Forms facilitates the collection of customer feedback. Users can easily create surveys and gather responses, which can then be analyzed. This feedback assists businesses in improving their products, services, and internal processes.
"...It's very easy to ask your customers their satisfaction, what they like most or what they dislike about your products or services..." Peer review by Mehdi A., CEO, Computer Software

How does Zoho Forms address your Generation Of New Leads Challenges?

What makes Zoho Forms ideal for Contact List Management?

What benefits does Zoho Forms offer for Sending & Publishing Communications?

24+ more Business Use Cases

34 buyers and buying teams have used Cuspera to assess how well Zoho Forms solved their Other Demand Generation needs. Cuspera uses 844 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Other Demand Generation needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Zoho Forms testimonial

John Whaling

Team Member

Bernard Health

Zoho Forms drives everything we do, from following up with clients and prospects, to keeping detailed notes on all of our activity. It's fantastic and easy to use! Testimonial By John Whaling
Zoho Forms testimonial

Conan Power

I.S. Analyst

Waterford City Council

We've converted several paper-based processes from paper to online — all thanks to Zoho Forms! Most of our customers ask, "Can we do this online?" Zoho Forms was our answer to them. Testimonial By Conan Power
Zoho Forms testimonial

Shannon Marie Baker

Owner

Alabama Church School

We used to go back and forth, sending and signing paperwork. Now, enrollment is almost instantaneous. The signing process happens via an online enrollment form and the merged PDF is sent as an email—it's never been so simple! Testimonial By Shannon Marie Baker
CUSTOMERS TESTIMONIALS
Zoho Forms testimonial

John Whaling

Team Member

Bernard Health

Zoho Forms drives everything we do, from following up with clients and prospects, to keeping detailed notes on all of our activity. It's fantastic and easy to use! Testimonial By John Whaling
Zoho Forms testimonial

Conan Power

I.S. Analyst

Waterford City Council

We've converted several paper-based processes from paper to online — all thanks to Zoho Forms! Most of our customers ask, "Can we do this online?" Zoho Forms was our answer to them. Testimonial By Conan Power
Zoho Forms testimonial

Shannon Marie Baker

Owner

Alabama Church School

We used to go back and forth, sending and signing paperwork. Now, enrollment is almost instantaneous. The signing process happens via an online enrollment form and the merged PDF is sent as an email—it's never been so simple! Testimonial By Shannon Marie Baker

Case Studies

COMPANY CASE STUDIES
Zoho Forms case study
Case Study Waterford City Council

The oldest city council in Ireland is winning the digital era with Zoho Forms.

Read More
Zoho Forms case study
Case Study Headphone Zone

How India's first exclusive online store for headphones, earphones and personal audio devices carved a niche in the country's e-commerce space with a little help from Zoho Forms.

Read More
Zoho Forms case study
Case Study Inspire productions LLC

How a turnkey event production company harnessed the power of digital forms and increased their productivity with Zoho Forms.

Read More

Frequently Asked Questions(FAQ)

for Zoho Forms

What is Zoho Forms?

Zoho Forms is a powerful online form builder for business. It helps to create and share forms online, collect data, and collaborate with the team on the go. It helps to acquire customers and improve digital and social presence.

Some of its features include creating forms without having to code, collecting data from all channels, instant notifications whenever a new record is submitted or updated, view, analyze, and optimize data for better conversions.

What is Zoho Forms used for?

Zoho Forms is a Other Demand Generation Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Workflow Management, Customer Feedback Management and Generation Of New Leads .

What are the top features of Zoho Forms?

Templates, Feedback surveys and Alerts: popups & Notifications are some of the top features of Zoho Forms.

Who uses Zoho Forms?

Zoho Forms is used by Information Technology And Services, Computer Software and Consumer Electronics among other industries.

What are Zoho Forms alternatives?

Formidable Forms, GetSiteControl, Cognito Forms and Formsite are popular alternatives for Zoho Forms.

Where is Zoho Forms located?

Zoho Forms is headquartered at 4141 Hacienda Drive, Pleasanton, California 94588, USA.
lightning

Peers used Zoho Forms for workflow management and customer feedback management

Zoho Forms Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.51/5 ★

Read Reviews (18)
Custom Reports

3.25/5 ★

Read Reviews (154)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.51/5 ★

Read Reviews (18)
Custom Reports

3.25/5 ★

Read Reviews (154)

Software Failure Risk Guidance

?

for Zoho Forms

Overall Risk Meter

Low Medium High

Top Failure Risks for Zoho Forms

Zoho Corporation Profile

Company Name

Zoho Corporation

Company Website

https://www.zoho.com/

Year Founded

1996

HQ Location

4141 Hacienda Drive, Pleasanton, California 94588, USA

Employees

1001-5000

Social

Financials

PRIVATE