Zoho Forms Overview

This is a summary of the comprehensive capabilities and benefits of Zoho Forms based on over 844 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Zoho Forms, Formidable Forms, GetSiteControl, Cognito Forms, Formsite, etc., all belong to a category of solutions that help Other Demand Generation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if Zoho Forms is right for your needs? Our Cuspera AI engine can evaluate how Zoho Forms fits your specific business needs, industry, and context. Get your personalized assessment report today.

Zoho Forms supports business activities such as:

  • Workflow Management
  • Customer Feedback Management
  • Generation Of New Leads
  • Contact List Management
  • Sending & Publishing Communications

Zoho Forms can help you with many business goals, such as Acquire Customers, Enhance Customer Relationships, Improve Digital And Social Presence, Manage Risk, and Increase Sales & Revenue. It can help manage these activities if you use Mobile Newsletter Website etc. for these needs. As a solution, Zoho Forms's capabilities include Templates, Feedback Surveys, Alerts: Popups & Notifications, etc.

Zoho Forms was founded in 1996. Information Technology and Services Vertical is its biggest customer base.

Reviews

"Our company needed a tool like Zoho Forms to help generate leads. Easy embedding of forms onto our website and seamless tracking using the Adwords integration made Zoho Forms the perfect fit for our business. " - Raghav Somani

Cuspera Reviews

34 buyers and buying teams have used Cuspera to assess how well Zoho Forms solved their Other Demand Generation needs. Cuspera uses 844 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Other Demand Generation needs.

Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities peers achieved using Zoho Forms.

Other priorities:

  • Improve Digital And Social Presence
  • Manage Risk
  • Increase Sales & Revenue
See all business priorities See less business priorities

Use Cases

Peers recommend Workflow Management , Customer Feedback Management , Generation Of New Leads , as the business use cases that they have been most satisfied while using Zoho Forms.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Workflow Management with Mobile

4.78/5

Read Reviews (21)

"...It provides you with a variety of customisation options,supports task assignment, approval workflows and is also responsive to mobile browsers...."
Customer Feedback Management with Newsletter

4.88/5

Read Reviews (18)

"...It has helped us in managing our account management team efficiently and improving training process after analyzing customer feedback...."
measuring customer satisfaction

3.42/5

Read Reviews (1)

"...It's very easy to ask your customers their satisfaction, what they like most or what they dislike about your products or services..."
Generation Of New Leads with Website

4.01/5

Read Reviews (15)

"...Using Zoho Forms, we are efficiently generating leads for our business online through various channels such as webpage and social media pages...."
PEER EXPERIENCES
Workflow Management with Mobile

4.78/5

Read Reviews (21)

"...It provides you with a variety of customisation options,supports task assignment, approval workflows and is also responsive to mobile browsers...." Peer review from Zoho Forms
Customer Feedback Management with Newsletter

4.88/5

Read Reviews (18)

"...It has helped us in managing our account management team efficiently and improving training process after analyzing customer feedback...." Peer review by Sashwat M, Business Development Manager, Information Technology and Services
measuring customer satisfaction

4.88/5

Read Reviews (1)

Generation Of New Leads with Website

4.01/5

Read Reviews (15)

"...Using Zoho Forms, we are efficiently generating leads for our business online through various channels such as webpage and social media pages...." Peer review by Gayatri S

24+ more Business Use Cases

Our AI advisor, Wyz, harnessed 844 insights from peers and experts to help you assess how these Zoho Forms use cases fit your Other Demand Generation needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS

Raghav Somani

CEO

Headphone Zone

Our company needed a tool like Zoho Forms to help generate leads. Easy embedding of forms onto our website and seamless tracking using the Adwords integration made Zoho Forms the perfect fit for our business. Testimonial By Raghav Somani

Conan Power

I.S. Analyst

Waterford City Council

We've converted several paper-based processes from paper to online — all thanks to Zoho Forms! Most of our customers ask, "Can we do this online?" Zoho Forms was our answer to them. Testimonial By Conan Power

John Whaling

Team Member

Bernard Health

Zoho Forms drives everything we do, from following up with clients and prospects, to keeping detailed notes on all of our activity. It's fantastic and easy to use! Testimonial By John Whaling
CUSTOMERS TESTIMONIALS

Raghav Somani

CEO

Headphone Zone

Our company needed a tool like Zoho Forms to help generate leads. Easy embedding of forms onto our website and seamless tracking using the Adwords integration made Zoho Forms the perfect fit for our business. Testimonial By Raghav Somani

Conan Power

I.S. Analyst

Waterford City Council

We've converted several paper-based processes from paper to online — all thanks to Zoho Forms! Most of our customers ask, "Can we do this online?" Zoho Forms was our answer to them. Testimonial By Conan Power

John Whaling

Team Member

Bernard Health

Zoho Forms drives everything we do, from following up with clients and prospects, to keeping detailed notes on all of our activity. It's fantastic and easy to use! Testimonial By John Whaling

Case Studies

COMPANY CASE STUDIES
Case Study Headphone Zone

How India's first exclusive online store for headphones, earphones and personal audio devices carved a niche in the country's e-commerce space with a little help from Zoho Forms.

Read More
Case Study Inspire productions LLC

How a turnkey event production company harnessed the power of digital forms and increased their productivity with Zoho Forms.

Read More
Case Study Waterford City Council

The oldest city council in Ireland is winning the digital era with Zoho Forms.

Read More

Frequently Asked Questions(FAQ)

for Zoho Forms

What is Zoho Forms?

Zoho Forms is a powerful online form builder for business. It helps to create and share forms online, collect data, and collaborate with the team on the go. It helps to acquire customers and improve digital and social presence.

What is Zoho Forms used for?

Zoho Forms is a Other Demand Generation Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Workflow Management, Customer Feedback Management and Generation Of New Leads .

What are the top features of Zoho Forms?

Templates, Feedback surveys and Alerts: popups & Notifications are some of the top features of Zoho Forms.

Who uses Zoho Forms?

Zoho Forms is used by Information Technology And Services, Computer Software and Consumer Electronics among other industries.

What are Zoho Forms alternatives?

Formidable Forms, GetSiteControl, Cognito Forms and Formsite are popular alternatives for Zoho Forms.

Where is Zoho Forms located?

Zoho Forms is headquartered at 4141 Hacienda Drive, Pleasanton, California 94588, USA.

Popular Business Setting

for Zoho Forms

Top Industries

  • Information Technology and Services
  • Computer Software
  • Consumer Electronics

Popular in

  • Small Business
  • Mid Market
  • Large Enterprise

Peers used Zoho Forms to Acquire customers and Enhance customer relationships

Peer and Expert Opinion on Features

for Zoho Forms

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Templates

2.37/5

Read Reviews (68)
Feedback surveys

4.54/5

Read Reviews (22)
Alerts: popups & Notifications

4.42/5

Read Reviews (19)
Capture information

4.71/5

Read Reviews (9)
Recording

3.66/5

Read Reviews (8)
FEATURES RATINGS AND REVIEWS
Templates

2.37/5

Read Reviews (68)
Feedback surveys

4.54/5

Read Reviews (22)
Alerts: popups & Notifications

4.42/5

Read Reviews (19)
Capture information

4.71/5

Read Reviews (9)
Recording

3.66/5

Read Reviews (8)

IT and Other Capabilities

for Zoho Forms

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.32/5

Read Reviews (71)
Data Export

4.03/5

Read Reviews (43)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.32/5

Read Reviews (71)
Data Export

4.03/5

Read Reviews (43)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Chat Support

4.71/5

Read Reviews (17)
24/7 Support

4.35/5

Read Reviews (65)
Phone Support

3.88/5

Read Reviews (2)
Email Support

3.08/5

Read Reviews (3)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Chat Support

4.71/5

Read Reviews (17)
24/7 Support

4.35/5

Read Reviews (65)
Phone Support

3.88/5

Read Reviews (2)
Email Support

3.08/5

Read Reviews (3)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Analytics

4.51/5

Read Reviews (18)
Custom Reports

3.25/5

Read Reviews (154)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Analytics

4.51/5

Read Reviews (18)
Custom Reports

3.25/5

Read Reviews (154)

Software Failure Risk Guidance

?

for Zoho Forms

Overall Risk Meter

Low Medium High

Top Failure Risks for Zoho Forms

Vendor Profile Details

Company Name

Zoho Corporation

Company Website

https://www.zoho.com/

Year Founded

1996

HQ Location

4141 Hacienda Drive, Pleasanton, California 94588, USA

Employees

1001-5000

Social

Financials

PRIVATE