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Compare Zenloop vs AskNicely

Comparison Summary

This comparison report of Zenloop vs. AskNicely is based on a specific set of business needs and context. The comparison uses 10008 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Zenloop and AskNicely

Zenloop, AskNicely, InMoment, GetFeedback, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Zenloop covers Collecting Feedback with Promotions, Loyalty Management, Contact List Management, Advertisement with Promotions, etc.

AskNicely focuses on Collecting Feedback, Engaging Conversational Surveys, Rating And Review Management with Mobile, Automated Workflows, etc.

"We use the promoters as a free marketing channel, e.g. for our refer-a-friend program, but also to receive referrals on rating portals. " - Lynn Hoblitz

"The AskNicely app has been one of the most exciting additions to our customer toolkit this year enabling me to put travel time to good use checking in on what our customers are saying and engaging with them directly from my phone. " - Cath Stone

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Zenloop

Focus area

Zenloop is better than AskNicely for

Software Failure Risk

  • low

logo AskNicely

Focus area

AskNicely is better than Zenloop for

Software Failure Risk

  • low

About

Feedback Management to Automate customer retention.

Customer Feedback tool to win on customer experience

Age

2016

2014

Financials

SERIES A

SERIES B

Business Need

Total Processes
(we found evidences for)

73

75

Total Goals
(we found evidences for)

16

16

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring net promoter score

measuring customer satisfaction


customise loyalty program

identify target customers


contact list management



lifetime value management


rating and review management


engagement management

engaging and following up


communication management

sending & publishing communications


promotion management



social media management

engaging on social media

scheduling post to social media

managing social media account


knowledge management

creating knowledge base


discount management


relationship management


sales call management


sales document management

contract management


competitive intelligence


training & onboarding



content management


campaign management



sales review & feedback


segmentation and targeting



business development


helpdesk management



customer case management




motivation management



touchpoint management


influencer marketing



workflow management


generation of new leads


products & pricelist management






conversion management


community building


reputation management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Improve ROI

  • Increase customer life time value

  • Improve internal communications

  • Improve efficiency

  • Improve brand engagement

  • Scale best practices

  • Improve digital and social presence

  • Enter new markets internationally or locally

  • Launch new products

  • Build brand awareness

  • Establish thought leadership

  • Improve stakeholder relations

  • Reduce bounce

  • See 13 more
  • Enhance customer relationships

  • Acquire customers

  • Scale best practices

  • Increase sales & revenue

  • Improve internal communications

  • Improve ROI

  • Improve brand engagement

  • Improve stakeholder relations

  • Enter new markets internationally or locally

  • Improve consistency

  • Grow market share

  • Build brand awareness

  • Improve efficiency

  • Improve digital and social presence

  • Establish thought leadership

  • Launch new products

  • See 13 more

Top Channels

Channels Used

  • e-mail

  • promotions

  • mobile

  • website

  • chat

  • mass media

  • television

  • Slack

  • phone calls

  • mobile app

  • offline

  • on premises

  • social media

  • point of sale

  • review sites

  • text SMS

  • G2crowd

  • games

  • Facebook

  • causes and charity

  • newsletter

  • Yelp

  • user generated content

  • blogs

  • See 21 more
  • e-mail

  • promotions

  • mobile

  • website

  • chat

  • mass media

  • television

  • Slack

  • phone calls

  • mobile app

  • offline

  • on premises

  • social media

  • point of sale

  • review sites

  • text SMS

  • G2crowd

  • games

  • Facebook

  • causes and charity

  • newsletter

  • Yelp

  • user generated content

  • blogs

  • See 21 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

low

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low

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Business Setting