Twilio SendGrid Overview
Twilio SendGrid allows transactional and marketing emails to be sent quickly. Enterprise-volume is easily scalable with their Email API.
Use Cases
Customers recommend Communication Management, Campaign Management, Engagement Management, as the business use cases that they have been most satisfied with while using Twilio SendGrid.
Business Priorities
Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Twilio SendGrid.
Twilio SendGrid Use-Cases and Business Priorities: Customer Satisfaction Data
Twilio SendGrid works with different mediums / channels such as E-Mail. Website. and Social Media.
Twilio SendGrid's features include Templates, Personalization, Dashboard, etc. and Twilio SendGrid support capabilities include Email Support, 24/7 Support, AI Powered, etc. also Twilio SendGrid analytics capabilities include Analytics, and Custom Reports.
Reviews
"Twilio's customer service is an extension of our customer service, because we need to give data-supported answers to our clients." - Max Armbruster
Twilio SendGrid, Rejoiner, GMass, Moosend, OM3 Email Marketing Platform, etc., all belong to a category of solutions that help Email Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Twilio SendGrid
Top Industries
- Transportation/Trucking/Railroad
- Information Technology and Services
- Marketing and Advertising
Popular in
- Small Business
- Mid Market
- Enterprise
Twilio SendGrid is popular in Transportation/Trucking/Railroad, Information Technology And Services, and Marketing And Advertising and is widely used by Small Business, Mid Market, and Enterprise.
Comprehensive Insights on Twilio SendGrid Use Cases
How can Twilio SendGrid optimize your Communication Management Workflow?
What Are the key features of Twilio SendGrid for Campaign Management?
How can Twilio SendGrid enhance your Engagement Management process?
What makes Twilio SendGrid ideal for Contact List Management?
How can Twilio SendGrid enhance your Advertisement process?
34+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well Twilio SendGrid solved their Email Marketing needs. Cuspera uses 1945 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Email Marketing needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
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Twilio's customer service is an extension of our customer service, because we need to give data-supported answers to our clients. Testimonial By Max Armbruster |
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Integrating Twilio really helped us unify our ability and learning around building delightful customer experiences. Testimonial By Amit Shah |
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Our customers deliver highly relevant, personalized messages across multiple channels using Iterable. We partner with Twilio to enable and scale our customers’ SMS outreach. Testimonial By Steph Robotham |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Max Armbruster CEO Talkpush |
Twilio's customer service is an extension of our customer service, because we need to give data-supported answers to our clients. Testimonial By Max Armbruster |
|
Amit Shah CMO 1-800 Flowers.com |
Integrating Twilio really helped us unify our ability and learning around building delightful customer experiences. Testimonial By Amit Shah |
|
Steph Robotham CHIEF MARKETING OFFICER Iterable |
Our customers deliver highly relevant, personalized messages across multiple channels using Iterable. We partner with Twilio to enable and scale our customers’ SMS outreach. Testimonial By Steph Robotham |
Case Studies
CASE STUDY Resy
CASE STUDY Duolingo
CASE STUDY Stripe
CASE STUDY Reddit
CASE STUDY Vacasa
CASE STUDY Lime
Frequently Asked Questions(FAQ)
for Twilio SendGrid
What is Twilio SendGrid?
Twilio SendGrid is a cloud-based service for delivering email that matters. Reach customers using the email API leading businesses trust for reliable delivery at scale. It delivers every critical message, every time with Email API.
Twilio SendGrid's Email API gives developers the flexibility to turn their ideas into reality, and the support to scale them into production. It integrates and delivers email in 5 minutes or less, ensuring users can scale to enterprise-volume easily. Manage and edit email templates of the UI and automatically display the latest content in email with a simple API call. Twilio SendGrid helps maximize inbox placement with streamlined tools, insightful recommendations, and expert services.
What is Twilio SendGrid used for?
What are the top features of Twilio SendGrid?
Who uses Twilio SendGrid?
What are Twilio SendGrid alternatives?
Where is Twilio SendGrid located?
Peers used Twilio SendGrid for communication management and campaign management
Twilio SendGrid Competitors
Twilio SendGrid Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (7) |
| Analytics | Read Reviews (66) |
| Custom Reports | Read Reviews (270) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (7) |
| Analytics | Read Reviews (66) |
| Custom Reports | Read Reviews (270) |
Twilio SendGrid Integrations
Twilio SendGrid integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Twilio SendGrid
Software Failure Risk Guidance
?for Twilio SendGrid
Overall Risk Meter
Top Failure Risks for Twilio SendGrid
Twilio Inc. News
Twilio Recognized as a Leader in the 2025 Gartner?? Magic Quadrant? for CPaaS
Twilio has been recognized as a Leader in the 2025 Gartner Magic Quadrant for CPaaS for the third consecutive year. This acknowledgment highlights Twilio's strong ability to execute and its comprehensive vision in the communications platform space. Twilio's platform supports over 335,000 active customer accounts and integrates AI and real-time data to enhance customer engagement.
Twilio's RCS Revolution: How Fresha's Success Story Validates a High-Growth Bet for ...
Twilio's Rich Communication Services (RCS) has significantly enhanced Fresha's customer engagement, increasing read rates and operational efficiency. This success story underscores Twilio's strategic focus on RCS, bolstered by partnerships with telecom giants like Orange and Singtel. Twilio's RCS platform offers advanced features such as AI-driven chatbots and verified sender IDs, positioning it for substantial growth in the global RCS market.
Twilio Empowers Fresha with Enhanced Customer Engagement through RCS Messaging
Twilio has partnered with Fresha to enhance customer engagement through Rich Communication Services (RCS) messaging. This transition from traditional SMS to RCS has improved Fresha's customer interaction, achieving a 41.3% read rate on appointment messages and a 99.2% delivery rate. The partnership allows Fresha to offer branded, interactive notifications, boosting customer trust and engagement.
Twilio Expands Platform Capabilities with General Availability of Real-Time Personalization ...
Twilio has announced the general availability of several platform enhancements, including Event Triggered Journeys in Twilio Engage, Data Residency for Email in Europe, and WhatsApp Business Calling. These updates aim to enhance real-time personalization, data control, and customer engagement, leveraging AI and data integration. Twilio Segment's architecture supports dynamic customer interactions and compliance with regional data regulations.
Twilio Inc. Profile
HQ Location
375 Beale Street, Suite 300, San Francisco, CA 94105
Employees
1001-5000
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Financials
IPO
