Twilio SendGrid Overview

Twilio SendGrid allows transactional and marketing emails to be sent quickly. Enterprise-volume is easily scalable with their Email API.

Use Cases

Customers recommend Communication Management, Campaign Management, Engagement Management, as the business use cases that they have been most satisfied with while using Twilio SendGrid.

Other use cases:

  • Contact List Management
  • Advertisement
  • Training & Onboarding
  • Helpdesk Management
  • Products & Pricelist Management
  • Drip Marketing
  • White Labeling
See all use cases See less use cases

Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Twilio SendGrid.

Other priorities:

  • Enter New Markets Internationally Or Locally
  • Scale Best Practices
  • Grow Market Share
  • Improve Internal Communications
  • Improve ROI
  • Establish Thought Leadership
  • Build Brand Awareness
See all business priorities See less business priorities

Twilio SendGrid Use-Cases and Business Priorities: Customer Satisfaction Data

Twilio SendGrid works with different mediums / channels such as E-Mail. Website. and Social Media.

Twilio SendGrid's features include Templates, Personalization, Dashboard, etc. and Twilio SendGrid support capabilities include Email Support, 24/7 Support, AI Powered, etc. also Twilio SendGrid analytics capabilities include Analytics, and Custom Reports.

Reviews

"Twilio's cloud model and flexibility also allows us to constantly improve the customer experience without long lead times." - Scott Post

Twilio SendGrid, Rejoiner, GMass, Moosend, OM3 Email Marketing Platform, etc., all belong to a category of solutions that help Email Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Twilio SendGrid

Top Industries

  • Transportation/Trucking/Railroad
  • Information Technology and Services
  • Marketing and Advertising

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Twilio SendGrid is popular in Transportation/Trucking/Railroad, Information Technology And Services, and Marketing And Advertising and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on Twilio SendGrid Use Cases

What solutions does Twilio SendGrid provide for Communication Management?

How does Twilio SendGrid address your Campaign Management Challenges?

Why is Twilio SendGrid the best choice for Engagement Management?

What solutions does Twilio SendGrid provide for Contact List Management?

34+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Twilio SendGrid solved their Email Marketing needs. Cuspera uses 1945 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Email Marketing needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Twilio SendGrid testimonial

Scott Post

software developer

Hulu

Twilio's cloud model and flexibility also allows us to constantly improve the customer experience without long lead times. Testimonial By Scott Post
Twilio SendGrid testimonial

Aaron Foss

CEO

Nomorobo

Twilio makes things that were once impossible, simple. Testimonial By Aaron Foss
Twilio SendGrid testimonial

Fred Frimpong

Deputy General Manager

FIDO Micro Credit

Studio and Functions let us initiate almost all of our communications with customers from a single point. It saved us thousands of hours of development time. Testimonial By Fred Frimpong
CUSTOMERS TESTIMONIALS
Twilio SendGrid testimonial

Scott Post

software developer

Hulu

Twilio's cloud model and flexibility also allows us to constantly improve the customer experience without long lead times. Testimonial By Scott Post
Twilio SendGrid testimonial

Aaron Foss

CEO

Nomorobo

Twilio makes things that were once impossible, simple. Testimonial By Aaron Foss
Twilio SendGrid testimonial

Fred Frimpong

Deputy General Manager

FIDO Micro Credit

Studio and Functions let us initiate almost all of our communications with customers from a single point. It saved us thousands of hours of development time. Testimonial By Fred Frimpong

Case Studies

COMPANY INDUSTRY CASE STUDIES
Twilio SendGrid case study
Transportation/Trucking/Railroad
Transportation/Trucking/Railroad
Case Study TOURRADAR

TOURRADAR serves globetrotters and scales trust internationally with Twilio powered Omnichannel communications

Read More
Twilio SendGrid case study
Transportation/Trucking/Railroad
Transportation/Trucking/Railroad
Case Study TOURRADAR

TOURRADAR serves globetrotters and scales trust internationally with Twilio powered Omnichannel communications

Read More
Twilio SendGrid case study
Transportation/Trucking/Railroad
Transportation/Trucking/Railroad
Case Study TOURRADAR

TOURRADAR serves globetrotters and scales trust internationally with Twilio powered Omnichannel communications

Read More

Frequently Asked Questions(FAQ)

for Twilio SendGrid

What is Twilio SendGrid?

Twilio SendGrid is a cloud-based service for delivering email that matters. Reach customers using the email API leading businesses trust for reliable delivery at scale. It delivers every critical message, every time with Email API.

Twilio SendGrid's Email API gives developers the flexibility to turn their ideas into reality, and the support to scale them into production. It integrates and delivers email in 5 minutes or less, ensuring users can scale to enterprise-volume easily. Manage and edit email templates of the UI and automatically display the latest content in email with a simple API call. Twilio SendGrid helps maximize inbox placement with streamlined tools, insightful recommendations, and expert services.

What is Twilio SendGrid used for?

Twilio SendGrid is a Email Marketing Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Communication Management, Campaign Management and Engagement Management .

What are the top features of Twilio SendGrid?

Templates, Personalization and Dashboard are some of the top features of Twilio SendGrid.

Who uses Twilio SendGrid?

Twilio SendGrid is used by Transportation/Trucking/Railroad, Information Technology And Services and Marketing And Advertising among other industries.

What are Twilio SendGrid alternatives?

Rejoiner, GMass, Moosend and OM3 Email Marketing Platform are popular alternatives for Twilio SendGrid.

Where is Twilio SendGrid located?

Twilio SendGrid is headquartered at 375 Beale Street, Suite 300, San Francisco, CA 94105.
lightning

Peers used Twilio SendGrid for communication management and campaign management

Twilio SendGrid Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.56/5 ★

Read Reviews (7)
Analytics

4.78/5 ★

Read Reviews (66)
Custom Reports

4.01/5 ★

Read Reviews (270)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.56/5 ★

Read Reviews (7)
Analytics

4.78/5 ★

Read Reviews (66)
Custom Reports

4.01/5 ★

Read Reviews (270)

Twilio SendGrid Integrations

Twilio SendGrid integrates with a wide range of software applications through its robust data import and export capabilities.

Data Import

3.80/5 ★

Read Reviews (163)
Data Export

3.33/5 ★

Read Reviews (77)

Few API Integrations for Twilio SendGrid

Software Failure Risk Guidance

?

for Twilio SendGrid

Overall Risk Meter

Low Medium High

Top Failure Risks for Twilio SendGrid

Twilio Inc. News

$ twilio update: Content Template Builder

Twilio has launched the Content Template Builder, enabling unified creation and management of message templates for SMS, email, and other channels. The tool features pre-built templates, dynamic content insertion, and compliance controls to streamline customer communications and enhance engagement.

27/04/2025 - source

Update to FCCs SMS Opt-Out Keywords

Twilio provides a range of communication products, including SMS, voice, video, and email services, as well as tools for authentication and customer engagement. The update involves changes to FCC's SMS opt-out keywords, impacting how Twilio's messaging services operate.

06/04/2025 - source

Twilio Introduces Generative Customer Operators to Pull Insights from Customer Calls

Twilio introduces Generative Customer Operators to extract insights from customer calls, enhancing its product offerings.

30/03/2025 - source

Twilio Inc. Feeds

Q1 2025 Twilio Inc Earnings Call - Yahoo Finance

Twilio reported better-than-expected Q1 earnings, with revenue and EPS surpassing analyst estimates. The company also provided updates on its share buyback program and reaffirmed its financial outlook for the year, highlighting continued demand for its cloud communications platform.

01/05/2025 - source

Be a Builder: Introducing Twilio's brand refresh

Twilio has launched a brand refresh focused on its "Be a Builder" philosophy, emphasizing enhanced developer empowerment and improved documentation to support the creation of customized communication solutions.

28/04/2025 - source

Twilio Inc (TWLO) Announces First Quarter 2025 Earnings Release - GuruFocus

Twilio Inc (TWLO) has announced its earnings release for the first quarter of 2025.

09/04/2025 - source

Twilio Inc. Profile

Company Name

Twilio Inc.

Year Founded

2008

HQ Location

375 Beale Street, Suite 300, San Francisco, CA 94105

Employees

1001-5000

Social

Financials

IPO