Solvemate Overview
This is a summary of the comprehensive capabilities and benefits of Solvemate based on over 257 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Solvemate, belong to a category of solutions that help Conversational Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Solvemate is right for your needs? Our Cuspera AI engine can evaluate how Solvemate fits your specific business needs, industry, and context. Get your personalized assessment report today.
Solvemate supports business activities such as:
- Training & Onboarding
- Measuring Customer Satisfaction
- Knowledge Management
- Customer Case Management
- Lifetime Value Management
Solvemate can help you with many business goals, such as Enhance Customer Relationships, Improve ROI, Scale Best Practices, Increase Customer Life Time Value, and Acquire Customers. As a solution, Solvemate's capabilities include Bot, and Personalization.
Solvemate Sports Vertical is its biggest customer base.
Reviews
"...Great onboarding from the Solvemate team..." Peer review by Wilhelm Hødnebø, Information Technology and Services
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well Solvemate solved their Conversational Marketing needs. Cuspera uses 257 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Conversational Marketing needs.
Business Priorities
Enhance Customer Relationships and Improve ROI are the most popular business priorities peers achieved using Solvemate.
Use Cases
Peers recommend Training & Onboarding , Measuring Customer Satisfaction , Knowledge Management , as the business use cases that they have been most satisfied while using Solvemate.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Training & Onboarding |
4.42/5 ★ |
"...Great onboarding from the Solvemate team..." Peer review by Wilhelm Hødnebø, Information Technology and Services |
| Measuring Customer Satisfaction |
4.11/5 ★ |
"...My favourite part is reading the end-user CSAT comments and realising that they love the bot!..." We work as a team with our customers |
| Knowledge Management |
3.88/5 ★ |
"...- Easy to modify and improve the chatbot's knowledge base after training...." Peer review by Giorgio Baldelli |
| PEER EXPERIENCES | |
|---|---|
| Training & Onboarding |
4.42/5 ★ |
"...Great onboarding from the Solvemate team..." Peer review by Wilhelm Hødnebø, Information Technology and Services |
|
| Measuring Customer Satisfaction |
4.11/5 ★ |
"...My favourite part is reading the end-user CSAT comments and realising that they love the bot!..." We work as a team with our customers |
|
| Knowledge Management |
3.88/5 ★ |
"...- Easy to modify and improve the chatbot's knowledge base after training...." Peer review by Giorgio Baldelli |
|
9+ more Business Use Cases
Our AI advisor, Wyz, harnessed 257 insights from peers and experts to help you assess how these Solvemate use cases fit your Conversational Marketing needs.
Popular Business Setting
for Solvemate
Top Industries
- Sports
- Financial Services
- Accounting
Popular in
- Mid Market
- Enterprise
- Small Business
Peers used Solvemate to Enhance customer relationships and Improve ROI
Peer and Expert Opinion on Features
for Solvemate
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| bot | Read Reviews (21) |
| Personalization | Read Reviews (5) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| bot | Read Reviews (21) |
| Personalization | Read Reviews (5) |
IT and Other Capabilities
for Solvemate
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (10) |
| Data Import | Read Reviews (13) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (10) |
| Data Import | Read Reviews (13) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (97) |
| Chat Support | Read Reviews (5) |
| Phone Support | Read Reviews (4) |
| Email Support | Read Reviews (3) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (97) |
| Chat Support | Read Reviews (5) |
| Phone Support | Read Reviews (4) |
| Email Support | Read Reviews (3) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (17) |
| Custom Reports | Read Reviews (13) |
| Analytics | Read Reviews (11) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (17) |
| Custom Reports | Read Reviews (13) |
| Analytics | Read Reviews (11) |
Software Failure Risk Guidance
?for Solvemate
Overall Risk Meter
Top Failure Risks for Solvemate
Vendor Profile Details
Company Name
Solvemate
Company Website
https://www.solvemate.com/en/HQ Location
Friedrichstraße 123, 10117 Berlin, Germany
Employees
11-50
Social
Financials
SEED
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