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Compare Userback vs Feedback Hub

Failure Risk Guidance Security Report ?

Failure Risk for Userback medium Failure Risk for Feedback Hub medium
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Comparison Summary

For Userback vs Feedback Hub comparison, Our AI algorithm looked at 1296 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Userback and Feedback Hub to solve their respective business needs.

Pros and cons of Userback and Feedback Hub

Userback is more suited to businesses that require Collecting Feedback with Video and Automated Workflows where as Feedback Hub is focused towards Collecting Feedback and Collaboration with User Generated Content .

logo Userback

Focus area

Software Failure Risk

  • medium

logo Feedback Hub

Focus area

Software Failure Risk

  • medium

About

Real time customer feedback tool to collect feedback with video and screenshots

Send feedback to Microsoft with the Feedback Hub app

Age

1975

Financials

PRIVATE

IPO

Business Need

Total Processes
(we found evidences for)

16

24

Total Goals
(we found evidences for)

3

2

Top Processes

Evidences indicate better relative satisfaction

customer feedback management

Read Reviews (145)

Read Reviews (15)

collaboration

Read Reviews (6)

Read Reviews (10)

workflow management

Read Reviews (6)

Read Reviews (0)

training & onboarding

Read Reviews (5)

Read Reviews (1)

products & pricelist management

Read Reviews (3)

Read Reviews (0)

sales review & feedback

Read Reviews (1)

Read Reviews (3)

helpdesk management

Read Reviews (1)

Read Reviews (7)

communication management

Read Reviews (0)

Read Reviews (3)

sending & publishing communications

Read Reviews (0)

Read Reviews (3)

campaign management

Read Reviews (0)

Read Reviews (4)

category management

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Enhance customer relationships

  • Improve efficiency

  • Improve brand engagement

  • Improve efficiency

  • Scale best practices

Top Channels

Channels Used

  • user generated content

  • blogs

  • social media

  • Twitter

  • games

  • website

  • See 3 more

  • user generated content

  • blogs

  • social media

  • Twitter

  • games

  • website

  • See 3 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

No Data

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medium

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Security & Privacy Risk

No Data

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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high

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting